Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
George Soto
2 days ago
Good prices + lightning fast service & excellent customer service = great place for tires!Calvin C went above & beyond to find me the best tires & explain why. His coworkers replaced all 4 tires in record time & left my car as clean as I brought it in.Thanks again
Rafael Suarez
6 months ago
Today I got a flat tire and went to visit this center to get helped. I am a Costco member and was told by an employee that they only work by appointment. This is ridiculous and does not make sense at all. It does not serve the purpose of fixing flat tires as if I knew when I was going to get one. It was very inconvenient and upsetting.
Lucy A
9 months ago
I could not be happier with the customer services I received from Andres Gomez at the tire services at Costco located at 16580 NW 59 Ave Hialeah. Quick service & very trustworthy, then I was transfer to Brandon D. He took care of my car needs, was able to set up an appointment, make an special order so I would have the tire as soon as possible, even though place was busy I notice he always show a great customer services and provided a nice answer to customers phone calls.Thank you Alexander R. Who finished my order quick and professional great and very helpful customer services at Costco Tire Service-16580 NW 59 Ave Hialeah.Happy customer as of 7/01/2023Lucy
Daniel Pereira
7 years ago
Ok experience, this location does not honor reservations. I had to special order my size tires. I showed up 4 days before the day I wanted to change them. I Ordered the tires and setup a reservation. I had a 1pm reservation for a busy day after a holiday. But the store never honored my reservation. I arrived 15 minutes before 1pm and they had 8 walk ins. I had to get in the back of the line and waited 2.5 hrs to change my tires when I had a reservation. Besides that everything else was ok.
Nicholas Gonzalez
a year ago
Went in because of a leak, I ll see if the job solved the issue in a couple days. Calvin was great in squeezing me in on a busy day but the tech that worked on my car, Dominick, was extremely careless with my wheels. I understand the edges sometimes get scuffed or scratched when slipping the tire on, but the entire face of the rim is now covered in bites and scratches. The warranty repair was free of charge but now I ll have spend over $125+ to fix the damage on the rim. Needless to say, don t go here and if you do be sure to get someone more careful to work on your tires/wheels.
Nancy Bauerlein
2 years ago
My Michelin Premier tires needed to be replaced way too early. My husband found the best available deal through Costco and ordered four Defender tires plus installation.The tires were delivered to the Miami Lakes Costco and setting up the installation appointment online was a snap.Once we arrived at the Tire Center, every employee we encountered was professional, knowledgeable, helpful, and personable. They even dealt with Michelin directly to expedite our prorated refund on the defective tires. I highly recommend this location if you are in need of new tires.
A W
10 months ago
Staff was somewhat friendly. I went there because I had a screw in my tire. Service was ok took roughly 56 mins.
Orismel Alvarez
7 years ago
The worst experience ever, don't even have words to describe how bad my experience was at the TIRE CENTER. it started since the beginning before installing my tires they ordered the wrong size and it cost me more money, I had to come twice, and had a problem for them to refund me the remaining balance. then when the rotation was due, I walked into the office and we were waiting for an hour after the guy came and asked for the membership which they didn't asked for at the beginning. We didn't have it, went inside to ask for a temporary card but gave me the receipt which I already had and said that this would work. we went back to the TIRE OFFICE and had to wait another hour just to see the representative. The service is horrible. I got quoted on a set of tired for my girlfriends car. And after this experience, I will definitely not be getting them here or referring this place to anyone. overall the worst experience ever.bad business and employees bad attitude make the long story short we ended up leaving and not having anything done. representative never showed up inside.
Danny Fernandez
a year ago
Real bad service took 3 hours just to do a plug and a damaged my tire sensor never going back there again
oddy5705
10 months ago
Thank You, dealership want a lot more money like 6x your cost. Thank you and fast service
Kendrick Vargas
3 years ago
Wait can be maddening. And god forbid you just need a little air in your tires, those kind of services have a 20 minutes wait assuming they ever come around. I've been using Costco for my tires for ages and this location is by far the worst.
Keagan Aschenbrenner
a year ago
Customer service is really solid and the employees are easy to talk to. I appreciate nobody trying to pull a fast one on me.
midnight barber
5 years ago
This place is always the best. They're polite skilled and always find a way to help you. Even though there are closer locations to my home i gladly go to this one.
Ricardo Escalona
3 years ago
Excellent service, very good technical assistance, friendly, they are the best service I have ever known
W. Gary Wirt
3 years ago
Alex was the best and it may have taken a but but got it done.... thanks again
Byron Deleon
5 years ago
Took longer than expected to get my parts in. No sense of urgency.
Enrique Martinez
5 years ago
They have a bunch of tires but none in stock
Jannelle Rodriguez
4 years ago
Always such great service!
Enrique.P
4 years ago
Outstanding place
Man Ko
3 years ago
Great customer service
MikKi
a year ago
Excellent
Antonio Hardy
4 years ago
Excellent as always!
Ravi
6 years ago
Great place
Jose Antonio Perez
9 months ago
No fueron capaces de hacer una rotaci�n de gomas dentro de la garant�a de ellos porque los tornillos estaban muy apretados . B�sicamente no quisieron coger una palanca y aflojar 5 tornillos, entones te recomiendan un taller para hacerlo parece q tienen negoci� con el taller muy mal servicio ahhh y estuve esperando 4h para recoger y el carro sin recibir una llamada
Juan Jose Garcia
2 years ago
Llegue a las 5.30 pm no estaba lloviendo.Pero iba a empezar a llover...el ponches estaba trabajando en un neumatico..empez� a llover me hace se a que el ni se moja...lo entiendo....le digo que me baje la cadena para entrar en la valla derecha que estaba vac�a y poder resolver y me dice que no puedo entrar y me hace se�a...yo desde el carro..que esa actividad es afuera...pase todo el aguacero afuera y no se si podre resolver...gente as� denigran a todos y a la compa ia
Abelisa Tavarez
a year ago
Today there weren't many people pumping gas so I really liked it. At 5 pm there are always many people but today that was not the case.Hoy no hab�a muchas personas echando gasolina por lo que me gust� mucho. A las 5 pm siempre hay muchas personas pero hoy no fue el caso.
Marisol Iba�ez
3 years ago
I feel very comfortable with Costco, I always find the product I am looking for and with quality.Yo me siento muy a gusto con Costco,siempre encuentro el producto que busco y con calidad.
Freddy He
5 years ago
Good service but there is no variety in tiresAtenci�n bien pero no hay variedad en neum�tico
Alcira Pardo
2 years ago
Good, fast and efficient service.Buena atenci�n r�pida y eficiente.
Rodny Llera
10 years ago
Excellent food, the best for the poorExcelente la comida lo mejor para los pobres