Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angelo Angela Hernandez
a week ago
Leo is a a breath of fresh air and helped me in a way no other bj s member has . He is an amazing car educator and will meet you with your knowledge level . Please come here. You will have a great experience
jose suarez
a year ago
I bought my tires online and made an appointment for the installation. I got there like 15 minutes to 1 PM which was my actual appointment time. Everything went smooth. JOSE took my information ask for my keys I show him where the lock for my tires was JOSE took the car inside he did all the job it took him about 45 minutes to change all 4 tires I could have not been more happy with the job they did Thanks BJ s I would sure buy again
Daniel C
9 months ago
I came in to install 4 tires I bought online (superb deal) and I got an expert installation and great vibes. I made sure to come slightly early for my appointment. Admittedly there was some hold time to reach the tire center when I called a few days earlier to see if I could get an earlier appointment. It's because the techs have to do their job so they're not always by the phone. The service is top notch and that's my main focus.
dsant
5 months ago
Replace all 4 tires price a little high but compared to other places is reasonable. With free tires rotation, flat fix... Great service from Leo.
Brenda George
9 months ago
I cane in about an hour before closing. I was driving on a spare and a few other tire centers were still busy. Took it to BJs and Jose walked me through a few different options I didn t know I had. He went above and beyond to help me and took his time. Wonderful service- I couldn t be happier.
john miller
2 months ago
A bad manager can take a good staff and destroy it, causing the best employees to flee and the remainder to lose all motivation.
J Amarante
3 years ago
I took my car first thing in the morning to get a tire fixed that was leaking air, i was told that service was by appointment only, the clerk told me that I could wait around to see if someone with an appointment wouldn t show up and them they could take me in, which could be. an all day affair. I mentioned that BJ website doesn t mention need for an appointment and he agreed. I guess they don t care about the customers, so i took my business to Good Year where I got great service.
John Davidson
5 years ago
THE WORST SERVICE EVER! They schedule you an appointment and then dont honor it!! I never seen such poor management! While I was there waiting another man had waited over 3.5 hours for a tire patch. My appointment was at 12 but was not helped until 1:45 at which time they rescheduled me because I still had to wait longer. Please do yourself a favor and do not go there for any tire needs.
Alejandro Rodriguez
4 years ago
Bought 4 tires and tire package for my four cars at BJ's Miami Lakes. Took my car in on Saturday for a nail in tire so they an patch it up. They told me I had to make an appointment or bring it in on Monday. What kind of tire package is this? This is an emergency as my car can leak all air and leave me stranded. I talked to manager and told her that they just lost me as a tire and gas customer going forward. I told her I did not want her to try and solve my problem as there are other BJ's with better customer service. I will be using BJ's in Pembroke Pine for the remaining tire service package going forward and will purchase my next tires for my four cars in Costco in Miami Lakes. Costco will patch your tire without having to make appointment, that is real service.
Manuel Pacheco
a year ago
Only one person. Wait 35 min to fill a gas tank.Is why not body buy tires in this store. Need tires? Go to Costco
Orlando
a year ago
Always a bad experience there is never more then one person and they always take their sweet time, make you wait extra for no reason and have no work ethic. Only reason I come is for the prices if not I would even bother
Jen Vargas
a year ago
I realized I had a flat tire on my way home from work and these guys took care of me. They fixed my tire right away and saved the day. Thank you guys!
Solrac Technologies
6 years ago
I went in today 9/24/17 and i got the worst customer service you could ever meet. Don t waste your time here if you can go to another store i will recommend you to do so. The guy that was there was giving excuses after excuses just to not do his job and keep watching football
Miguel Ibarra
2 years ago
I went yesterday to rotate my tires .You better be aware and looking if the work is done .They did not do anything, because you can clearly see the old tired in the front same as the car arrives.When I realized that I call the manager And the person that was supposed to do the work got mad .This place is a joke .I will never go back again .Worst cust service ever .
Rafael Jimenez Gaspar
2 years ago
I have an appointment at 12, there was only one worker selling tires, changing tires, filling propane, so I leave the place at 2.45pm.
yanio gutierrez
4 years ago
The same epidemic from other places make you wait for your appointment or does it matter, does it matter if nobody else arrives? Why does it have to be this way if nobody else comes?
James Moesch
8 years ago
They NEVER answer their phone. Ever. I was going to buy 4 new tires but can't even get a quote.
Yordanys P
5 years ago
I do not recommend it, they make you waste your time and the service is the worst.
Michel Borb�n Gonz�lez
5 years ago
Exelent costumer service
Francisco Formell
3 months ago
Very bad service. You call and they tell you to come, then they tell you that you don't have an appointment and that they can't help you.The worst services I ever had....!!!
Dionne Karina Baez
10 months ago
Edgar is terrible, I told him at 8:40 am that I had a broken tire and he only saw me, at 9 am when the store opened he told me that he couldn't help me because he was alone and that he didn't have an appointment, that's what he told me. He was able to tell me at 8:40 when I told him about my rubber and he didn't make me wait, apart from the fact that it was rude.
Pepe P
4 years ago
Very good option for purchasing car tires. I recommend that you do it online through membership and you will have the discounts and make an appointment for the day that best suits you. Quality tires from recognized brands with a very good guaranteeMuy buena opci�n para la compra de neum�ticos para autos. Recomiendo que lo hagan online a trav�s de la membres�a y tendr�n los descuentos y sacan turno para el d�a que mas le convenga. Neum�ticos de calidad de marcas reconocidas con muy buena garant�a
Leonel Bastidas
a month ago
Excellent atentionMuy buena atencion
Glennys Garc�a
6 years ago
It seems to me that they could have more variety of certain products!!Me parece que pudieran tener m�s variedad de ciertos productos!!
jesus fuentes perez
5 years ago
The prices are not cheap enough compared to other markets, it is not worth getting a membership for those prices.Los precios no est�n lo suficientemente baratos comparados con los dem�s mercados, no vale la pena sacar una membrecia por esos precios.
gladys cuello
3 years ago
Almost 2 hours to cover a tire because they only have one employee.Casi 2 horas para tapar un llanta porque solo tienen un empleado.
Rosendo Rodriguez
5 years ago
Good service, fast and efficientBuen trato,r�pido y eficiente