Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adventure With the Riveras
3 years ago
This place was awesome the guy that took care of me his name is Ishmael he was very good he was a very polite young man took care of all my needs and did everything possible to help me and make sure that I can get my problem solved so I can continue on with what I had to continue with very please I would go there again and the thing is that I had to go there because my alternator went bad so it was something that I wasn't planning to go but then I had to but then my experience there was very happy and less stressful. Well that's where life took me at an adventure today to go take care of that well hope you guys try them out they're very nice they're in Haines City his name is Ishmael so that's where my adventures were today this is Johnny with adventures with the riveras signing off

  Liz Hutto Leon
5 months ago
Would never pick up from here again. They didn t have my pick up order ready even an hour and a half after I ordered. Called and waited on hold immediately for 10 minutes before he could come back to me. Drove there and had to wait in line for a very long time to even ask them if it was ready. They could have called to tell me one of my items was out of stock despite the website saying it was in stock (and allowing me to place the order). Instead, they pulled my oil off the shelf and never completed the rest of the order by letting me know they didn t have the filter in stock. It just sat there waiting for me to get there and figure out what happened.Ordered same thing from the South Clermont location, and they had it ready almost immediately. They were very friendly and helpful. You can tell that location is run very differently. Wish I didn t waste my time ordering, calling, and driving to the Haines city location.

  Constance Parker
5 months ago
Of course, I ordered from Auto Zone and thought it was Advance Auto, I have not needed to buy parts for 7 years. But this place was so great I ended-up spending more $$ here than what I ordered from their competitor.

  LygerTheCLaw
7 months ago
good service, though the online website listed free mechanic gloves with purchase and i knew the counter guys wouldn't know anything about it. i had to request the gloves as i figured i'd have to. unfortunately that's the way a lot of companies do business these days, play ignorant with promises so minus 1 star.

  Wendy Seymour
5 months ago
Helpful employees make sure you're getting the correct part (s) for your vehicle.

  Ney Molina
7 months ago
This guy Leo have to be trained in costumer service, and stop eating while your are whit a costumer. And I didn t come to the store to get anything for free like you made sound like

  Dalton Morgan
6 months ago
The employee took me to what I was looking for. I've been a loyal customer for many years

  Brittany Cox
a year ago
This store customer service SUCKS! ON DOWN TO THE store Manager! My husband is a VET for this store and the fact that he came home to complain about THIS store, hurts! He stated he walked in and both store manager and employees were all at the register, he was not greeted, he was the only one walking in. THEN, he went to a register and waited for like 3 minutes , before he had asked to be checked out. As a manager for over 15 years, your guests are priority, especially if you're not busy and you notice they need assistance. At least say "one sec, I'll be with you"! I write this review in good faith hoping that they will see this and treat their customers better.

  Robert Frechette
7 months ago
Search for your needs online before you go and be certain what you need is available. Or pur have online and see if it can be delivered to your home. Easy to find exactly whT you need.

  Bobby Blair
a year ago
Staff just stood and chatted, while I stood and waited to tell them I was there to pickup an order. Didn't seem too interested in expediting my visit. No other customers waiting or attended to. What gives?

  Doug Underwood
7 months ago
Truck would not start.Got a new Bruce Willis installed.Works great

  Nic Myers
5 years ago
Top of the line customer service. These employees are all over it! Great experience. I had a pretty intricate request and they took care of it in a matter of a couple minutes! I have always used advance Auto parts for all my parts needs but I will certainly use this particular location for my #1! Appreciate it again!

  Deborah Spieth
3 years ago
It's was normal. Just walked around a few.priced tie downs.it was awesome that they let a group of kids do a car wash there.so we got the truck washed. Great job.so nice if auto parts.

  William Gatlin
a year ago
Don't always believe what the computer tells you. Computer said had the item get there do not have the item several trips to different stores. Got the item and at worked. Just a little too much traveling

  Juan Simental
2 years ago
Cool guys. Great services

  Kenneth Lee
6 years ago
Ordered socket on Thursday night. Your system said it was in stock and in store. Went to pick it up at 3pm. Was not pulled and not in stock. Only bright note is associate is driving to another store to pick up and deliver tool. Wasted over an hour of repair time.

  Ruth Gibbs
4 years ago
Outstanding service. I purchased a battery online, received a 20 percent discount. Took my receipt to the store, showed my reciept, they put the battery in without me even getting out of my car. FANTASTIC!!!

  Oscar Calderon
5 years ago
Very bad service. I almost never give bad reviews but this time is needed. I went in for a check engine light. And there was someone helping a lady with a battery check and i ask him if they do the check engine for my car he said that he wasn't sure if they do it for my car. So another guy named ismael come from the back and he ask ismael if he can help me and instead ismael went buy the window to look at a truck that was on the street. The he ask him again to help me becuase he was busy helping the lady and ismael gave him attitude and said that it was a waste of time to help me (out loud).

  Jon O'Neill
7 years ago
Two guys named Joel (by there shirts), they both displayed unacceptable and unprofessional behavior while I was in line for 9 and 1/2 minutes just to buy a manual. Loudly arguing in front of customers about who is responsible for specific tasks?? How about one of them cash me out instead of assuming the people in line did not understand a would of the Spanish banter. Pitiful.

  Alteri Clark
a year ago
They were very helpful, had knowledge of the products they sold. Would recommend.

  Janey Locklear
5 years ago
Even though they were a little more pricy than Wal-Mart, i would definitely give them my money before Wal-Mart any day, great service with a kind smile, I was so pleased with my service man , he received a tip

  Jessie Harris
11 months ago
Advance Auto Parts in Dundee Florida didn't have the part I needed so they sent me to Haines City

  DANNY BOOTH
2 years ago
Had go in and buy a battery. I thought it was going to be $55 turned out to be $113 was not too happy about that with only $10 core charge but the service was fine if need another battery will look elsewhere

  so3 blah
6 years ago
Great service. Didn't have what I needed in stock but they kept looking and looking for it before checking other stores.

  Bianca Piccolo
7 years ago
Very helpful, willing to work with me for over an hour for a battery return that went wrong and she corrected. Also willing to give advice about stuff girls like me are clueless about

  Scotty Kunath
a year ago
Very helpful staff 5 stars here

  Teresa Rowland
5 years ago
They got me all vehicle parts I needed for my truck quickly and not very expensive. This is a great place with Great customer service

  Frank Ciliberto
3 years ago
I gave three stars because online the prices are less than in the store and the online site wouldn't allow me to make the purchase for in store pick up....

  Cesar Arciniega
3 years ago
Bad attitude, only two people that actually know what they are doingLast time I went, they didn t had what I was looking for and I was told that need it to be order and ask to order it and he told me he couldn t place order, just the manager and walk awayJust save yourself a headache and go to Oreilys down the street

  Marianela Fermin
6 years ago
Bought a part for my vehicle, and they gave me the wrong one. Had to go back and returned the part, was really upset because I explained to the tender with details what I needed.