Advanced Auto Air

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pete B
5 months ago
I have used Advanced Auto Air in the past and this week I took my truck for another repair needed. Rick and Tammy, are professional and knowledgeable in this business. They are honest, reasonable rates and have the job done on time! I would recommend them to anyone.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair

  daniel green
a year ago
This was my first time using advanced auto air for my air conditioning repair. I went to have it diagnosed and it was very fast for Rick to diagnose it. You can easily tell that he is experienced and enjoys his work. The diagnosis fee is pennies compared to most. 40 bucks vs 180 from the dealership. They were able to get my parts in one day and the truck fixed the next. I now have cold AC that has a 12-month/12K warranty. I will definitely be going back for other mechanical repairs. Rick does all forms of mechanical work, Minus oil changes, and tires. If you are on the fence about repairs, I recommend giving Advanced a shot. You might be surprised. Thank you again Rick.Service: Air conditioning

  Adam Rivera
10 months ago
I had a positive experience with Tammy & Rick. My car's AC wasn't working, so I brought it in for an estimate. Rick was able to access the issue quickly. Tammy took the time to explain. No upsell, just a coolant recharge. Fair price, clear communication. They'll be my go-to for any future issue. Support local business!Services: Auto A/C recharge, Air conditioningServices: Auto A/C recharge, Air conditioning

  Ronald Lambertson
8 months ago
I've had my VW GTI in twice. First with low pressure and a leak, and second with a compressor problem. Rick just turned the compressor problem around in under 24 hrs. Give this small business owner a chance. Wish I could give him more business because he deserves it. He bust butt with a building that's not not climate controller and comes across as honest. I recommend him for all AC work. Thanks Rick.

  barbara sachs
6 months ago
Rick is the absolute best and most reasonable as well. He knows what he s doing. Thank you Rick and Tammy the air conditioning works great!

  Karri Becker
a year ago
This review is very overdue and well deserved.Rick at Advanced Auto Air has been our family's go-to mechanic for over 16 years; he has performed over 50 repairs on 7 separate vehicles that typically lasted to 200,000 miles. Rick is among the most competent mechanics we have found after living in 8 states.This is also the most honest business I have had the pleasure of dealing with. The pricing is fair, and the warranty is real, even after 10 months and 11,000 I didn t even have to ask. Rick will never recommend repairs he believes are unnecessary and will always talk you through the various options available. More importantly, if he thinks another shop can do the job better, he will tell you.Many times, a dealer or oil-change shop will recommend a repair, but when I took it to Rick, he'd let me know why it wasn't needed (and not even charge me for the consult) or his price for the repair was less than the dealer/other shop. Basically, I never have to question whether Rick is being up front, fair, or honest -- his integrity is a given and that is truly something special.Karl Becker, Riverview FLServices: Transmission, Carburetor cleaning, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement

  Cecilia Faulk
10 months ago
The service here is truly a blessing. I haven't been disappointed yet. They have helped me with no hesitation. Tammy and her husband are awesome and sweet. I highly recommend them for their services. Prices are reasonable .

  Selena
9 months ago
I should have read all the negative reviews before I gave them $298.00 for nothing. The car is still blowing hot air like it was when I pulled in on 6/28! I go back on 6/30 and NOW they tell me I need a compressor! Your company SCAMED me out of $298.00 when you knew it was the compressor! Scammers !

  Bella G.
7 months ago
DO NOT USE THIS COMPANY!!!!! A friend of mines used this company for AC repairs. 10 minutes after they left AC stopped working again. When he went back they refused to fix it or refund him. Then proceeded to call the police to have him citied for trespassing. The BBB has contacted.

  Terry Wilson
7 months ago
Bad business!!! I payed $350 to get my a/c repaired. Not even 10 minutes after leaving the mechanic my a/c stopped working again. I went back to the shop and they told me I couldn t get my money back then they called the police on me for trespassing!! They robbed me!!Service: Air conditioningService: Air conditioning

  The Krakra Show with Krazy Kristy
7 months ago
Calling cops after people pay you and you don't get the job done is disgusting. Practice real business practices. That blond bag of a evil Karen needs to go. And if that's someone's wife ewe. No customer care. No respect. Putting a black man in a bad situation like if he the problem and having cops show up thinking he the aggressor could have consequences. Also reporting you to bbb. Video online

  YT91
2 years ago
Fantastic service! Dealership was trying to fleece me for $2500 for what they reported as a leaking compressor.AAA quoted me $1100 for the same job. I took it to them and after a real diagnostic, the compressor didn't need replaced at all. Just a low pressure valve. Entire job cost $300. They could have easily sold me $1100 worth of work and I would have been happy with that and known nothing different. They choose integrity instead. And yes, the A/C blows cold again. HIGHLY recommended.Service: Air conditioning

  Jontavia Mathis
7 months ago
A friend of mine used this business for a ac job and was never given the service he paid $350 for. He was also trespassed from the property when a refund or service was requested. Poor customer service and a shady business.

  Susan S
7 months ago
Lady at the front desk is extremely rude and can car less about customers. Once they receive payment they car care less if your AC is fixed or not.Service: Air conditioningService: Air conditioning

  Kirstan Jennings
2 years ago
They were very accommodating and were able to identify what was wrong with my compressor and fix the problem quickly and had the second parts ordered and available next day and installed fast. I highly recommend.And fyi in response to some of the reviews I've read, the co-owner is not rude, she came off to me as clearly a very blunt person and that's just how she is. She wasnt rude to me at all. Short and sweet!Service: Air conditioning

  Anne Renk
4 years ago
These folks saved me thousands of dollars and provided good, quality service at an affordable price.We took our vehicle to another shop and we were told we needed a new air compressor & pressure hose but that the hose wasn t the issue- it was the compressor. These guys tested my air compressor and it was fine, only the hose needed replacing. This SAVES me THOUSANDS OF DOLLARS !! I came in fully prepared to pay upwards of $900 (I anticipated paying over the initial quote) and they could have easily replaced my compressor and hose and made much more money off of me and I would have been none the wiser, but they didn t.Before I made the appointment, I read all the reviews and honestly they gave me pause and concern but despite all the very negative reviews, the one prominent theme was the outstanding quality work provided and that was enough for me to give them a try. As for Tammy, we had only positive interactions, she was knowledgeable on the phone when I was only seeking prices, answered all my questions and when we called back, took us in immediately the next morning. I found her to be direct, clear cut, with a no bs approach which I respect.I encourage potential customers to keep in mind that everyone has their own circumstances and experiences and most people don t take time to post positive reviews, only negative ones. This I know bc I am usually the one having and providing negative reviews. Do your homework and if Advanced Auto provides the best option, give them a shot and decide for yourself. I am very grateful I made my own decision!!!

  Steve Dixon
3 years ago
Had 2013 Town n country AC go out. Can't beat the price to trouble shoot the issue. The stealership wanted $139 to tell me what was wrong. Also that price goes toward fixing it. I called three places, all of them quoted the same hours but the price varied. He was the best deal and includes a 12month warranty. He fixed it on the day we set and within the time we set. Had to remove the entire dash to get to the evaporator. There was a light on the dash afterword, but he said bring it back in and it was taken care of in 30min. Absolutely happy with the price and service we received. We will be using him more often in the future.Service: Air conditioning

  Courtney Lopez
3 years ago
I see a lot of positive feed back about customer service an pricing which is what brought us to you. As far as customer service I have to applaud you. You said everything we needed to hear to get our business. Its the deception on pricing that has me really applauding you. I guess I understand with a global pandemic going on and businesses losing out on money you have to make the difference up somehow. I'm so honored you picked my family to help you out during this time. How you charged us over $800 for a $200 part is staggering. The estimate you gave us for parts with labor out the door and tax was under $800 then when we come to pick up the car its "this repair cost more than we thought it would and I really don't know what to tell you" response to the over $1000 bill that just sells itself. I hope someone learns from my mistakes and records or gets it in writing.

  Ezell Brown
4 years ago
The shop was recommended by Weaver's on Brandon Blvd, which has done great work for me, so I trusted them. I prefer to work with Mom/Pop stores-service facilities. The front desk clerk was horrible. She had an issue w/my knowledge and question asking. After the diagnosis, she informed me that it would be $750.00 to replace my AC compressor. I have a 1996 Impala SS. I asked to speak w/ the mechanic, and was told that she was the service writer, and I could only speak with her. I voiced my frustrations, and ensured her, this company didn't earn anymore of my business. Furthermore, I called Weaver's and expressed my concerns, and the owner told me that, "yeah, she can be FB"! I then asked why would you recommend them? He replied, "Rick, her husband, does great work", and that he would give him a call. I do not recommend Advanced Auto Air, Inc (9401 U. S. Hwy 301, Riverview) to anyone. I guess that was the reason the parking lot was empty

  Eric Schnabel
4 years ago
I was very happy with my service from Advanced Air and plan to bring my car back when needed. I'm hoping to get some regular maintenance performed on my car by them in the near future. I'll update this post with a summary of I do.Don't believe negative reviews of Rick or his wife on here. Both were down to earth and extremely professional.Summary of service received: AC went out, Rick diagnosed that only the compressor clutch had failed due to road salt from when I lived in MI. This required only replacing my compressor. Goodyear and Tuffy both quoted me to replace about 75% of my entire system at more than double the cost. Rick sourced an AC Delco part at my request and performed the replacement and recharge in under 3hr. AC wasn't very cool so I took it back a week later and he found a seal he installed had failed, so he replaced it under his warranty at no charge to me. AC is working perfectly now and I'm very appreciative of his effort.

  Randy Hillsgrove
3 years ago
Excellent!! Quoted me a price to replace my alternator and that's what I paid. Even had them check out another issue I was having with a charging port. They discovered a metal ring causing a short, removed it and didn't charge me for it. Great customer service and very affordable.

  Casey Hughes
11 years ago
Great job! Professional, nice and affordable. Rick did a really great job fixing my car and I saved a lot. It is great to go to a place that does not nickel and dime me for things I really don't need. The warranty is good for a year, parts AND labor and I haven't found any place that beats that.

  Kellie Morris
6 years ago
Called for the very first time at noon yesterday for a/c compressor replacement on my elderly Mom s car, and Tammy and Rick had her in and job completed by 3pm THE SAME day! Most impressive car repair situation I can ever remember. Probably not able to provide that level of same day service all the time for everybody, but wow do we sure appreciate it on this one. Highly recommended! Everyone wants their guy/girl to be able to call for auto repairs, we believe we have found ours. Thank you again AAA!

  Melissa Stein
6 years ago
I had already been told by the dealership service manager my 2001 Camaro AC repair job was going to cost me between $2500-3000. Rick and Tammy quoted me $1350. And I paid $1350. Now my AC works better than when it was new. If you want honest, dependable, fast, no nonsense AC service, this is the place to go. Rick and Tammy thank you for being kind, friendly and knowledgeable. I highly recommend them. Troy Dickey

  Fred Holbrook
4 years ago
Tammy is the rudest person I have ever met in a professional setting, she even lied directly to me about getting a copy of a receipt. The price she charged me was higher than the ford dealership. Just dealing with Tammy makes me question the integrity of this company and my company will go elsewhere.

  Stew Stew
7 months ago
Please do not go here to get your AC fixed or anything else for that matter. Out of almost $400 dollars. AC worked all of 10 minutes before it went back out after they fixed it.Service: Air conditioningService: Air conditioning

  Jesse Parrott
7 years ago
We've gone here on multiple occasions and they are superb. Prices are always more than fair and they have even fixed minor things and told us how to fix small issues free of charge. Good luck getting that from most places. They also almost always deal with my wife and haven't ever been anything but upfront with her. If you want a fancy place with cappuccino in the waiting room this isn't it. If you want great solid work and great prices go here.

  CINDY MAY
3 years ago
We have an older model Jeep and the AC just didn't cool anymore. We were looking for someone who specialized in auto air and boy did we find the right place. Rick was able to get us in and cool all in the same day! Picked up the Jeep and I had to turn the AC down before I got home. Not an easy thing to do in Florida. Great Job! Thanks Rick & Tammy !

  Spencer Shannon
4 years ago
So professional I took my jetta there and they were only shop who could fix it out of 4 different places, they made my life easier like a business should. Tammy (front desk) even called VW for me to have them correct the job they were supposed to do so I would save money! Every other shop would have told me to call or charged me to do the job again. Highly recommended will be back for any ac or mechanical issues on my personal cars as well as my commercial vehicles. Hard to find trustworthy mechanics and I found one!

  Nathan Heimer
5 years ago
Prices feel a tad high, but not at all unreasonable considering the quality of work done, and the integrity of the owner. Never once did I feel like i was being swindled or pushed into an unneeded repair. Unlike some shops, you will never have an untrained and brand new apprentice mechanic treating your car...just the owner himself. Those 1* reviewers who did so because they don't like the owner's wife, are likely either very rude and irritable people themselves, or MAYBE met her on a really bad day. I think she merely has a hard time keeping a perma grin on her face when someone else is being rude or way too entitled. For me, she was very nice and helpful...explained everything b4 it was done. Even offered to drive 4 miles the next day to come pick me up herself, so that I wouldn't have to walk or call an Uber.