Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amethyst D
2 months ago
I am absolutely thrilled that I found this place. I moved to Gainesville six months ago, and I have been putting off finding a new mechanic because my previous one was excellent, but I am now 45 minutes away. Recently, my check engine light came on in my older car, and I was nervous considering all of the costly routine maintenance work I have had done that you would expect in a 26-year-old car. They were able to read the code on my car right then and there, put me at ease when they gave me a beyond-reasonable quote for an O2 sensor, and scheduled me for the next day.When I came in for the repair, they got right to work. When they were finished with the repair, we went for a test drive, and she was running smoother than ever. Jeff explained to me everything they did, including adjusting my idle. He told me that I would want to eventually have my exhaust leak addressed to help my car run even better and keep all of the sensors clean and the system optimized. I asked what the cost of that repair would be, and they put my car back in the air.There were three big holes in my exhaust. I was told it could have been because the car sat around for quite a while before I bought it. He said they could patch it easily until I was ready to do the full repair. They patched the holes at no extra charge, and now my car is like a completely different car.I feel so at ease knowing that they are right across town, and while it is unusual to say, "I can't wait to return to the auto shop.", I certainly look forward to this being the place I come to the next time my car inevitably needs service. They really make you feel like family just a lovely crew altogether.
Lauren Baskin-Wolf
4 months ago
Over this past Thanksgiving holiday, I took a road trip from Orlando to Gainesville. About 15 miles outside of Gainesville all the lights on my dashboard started flashing and the car started losing power. The car was struggling to go over 40 miles an hour. The previous weekend I had my car serviced by my mechanic for an oil change and he also fixed a problem with the cruise control, so I had no idea what was going on. I made it to my destination and my dear friend recommended I bring the car to Tommy s AutoWorks. It seems like all cars have random problems over the holidays and they were swamped ( ) but they worked diligently to get me in and find the problem and get it resolved so I could safely return back to Orlando. They even stayed open way past closing time and the next morning the mechanic (Jeff) came in before they opened to meet me and test drive the car. He wanted to make sure everything was perfect so I could get on the road. Evie (who pretty much runs the place) made sure I understood all the work that was done and answered all of my questions.If you are in Gainesville and are having any type of troubles with your car, I would highly recommend Tommy s AutoWorks. It was a blessing to find a business that was honest and trustworthy.
Mathew Lewis
11 months ago
Was recommend Tommy's Autoworks by a coworker and I am so sad it took me this long to find them. Such an amazing place. Great quality work, honest feedback on what is needed to fix and what can wait until later to fix. Wonderful people and will always use them to maintain my vehicles.Services: Transmission, Electrical repair, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Transmission repair, Brakes, Vehicle safety inspection, Auto maintenance, Oil changeServices: Transmission, Electrical repair, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Transmission repair, Brakes, Vehicle safety inspection, Auto maintenance, Oil change
Amy Nicholas
a year ago
I m a student and always a bit nervous taking my car to mechanics. Tommy s auto works completely put all my anxieties at ease. The went the extra mile. The employees stayed over an hour after closing to make sure my car was completed so I could get it back for work the next day. I have had my car serviced a few times here now and prices are always very fair with amazing people helping you. 10/10 would recommend them!Service: General repairs & maintenance
Silvanapcl
a year ago
He is definitely the BEST family own mechanic! The MOST HONEST mechanic! My dad took his car to change the brakes of his car and Tommy was sooo nice and friendly and checked the whole car to make sure the car was running good. He will be my go to mechanic from now on!! Hands down!!
Katherine Hansen
2 years ago
I was getting ripped off by another mechanic in the area, and an uber driver recommended that we go to Tommy's Autoworks. My mom tried them first and has continued to go there for over a year! I just got another car and had them service it, and I couldn't be happier with their customer service and level of communication. When I couldn't afford my repairs, they even gave me a way (through a third party) to finance the expenses!
Jose Luis Gibaja
2 years ago
I called them if they can check the A/C of my pick up truck without appointment 1 hour b4 get there, said yes, waiting fear time to get my vehicle again with cold and powerful A/C. Charged me some amount and also I asked for some discount , and the did it. Great customer service at office and mechanical shop as well. I was taken care of by the same owner, Tommy, and I had a respectful and very cultured conversation as well.
Tammy Bogart
3 years ago
My daughter had taken her car to Auto ER here in Gainesville and they claimed it would be $1800 to replace the thermostat, thermostat housing and hoses. I knew that was ridiculous so I sought another alternative. Fortunately, a friend highly recommended Tommy's so we took the car to them. Tommy took the time to properly assess the car overheating and noticed first that someone had intentionally loosed all of the C clamps on the hoses. Then he replaced the thermostat, thermostat housing, did a coolant flush and an oil change and the problem was solved. And the hoses were just fine and did not need to be replaced, and instead of $1800, it was $260!Equally as important, his daughter who manages the office is just wonderful! From the first phone call through the entire process, she was kind and courteous and just a pleasure to speak to. It is so refreshing to find a mechanic who is honorable and trustworthy and whose prices are so reasonable. I HIGHLY recommend you give them a try. They are just good people!
Milana Harper (mi_explorer)
10 months ago
A big thank you to Tommy s team for helping me with car inspection. They explained and showed the problem areas, made a test drive. I felt that everything was under control
Caroline Parks
3 years ago
After I got robbed at tires plus, I came here and had wonderful experience! They were sympathetic to my situation ( tires plus had charged me $900 for a brake service service that was not necessary and when that didn t fix the problem they wanted to charge me another $900), and gave me a full free inspection assuring me my newly acquired truck was safe to drive. I ve been coming back ever since and they are great every time! Very knowledgeable, HONEST and good prices.
Erica Singleton
7 months ago
Wouldn't recommend this company to anybody. Their breaking cars to have you to come back to pay them to fix what they broke. The world we live in
p m
4 months ago
Great place, the people there took care of me as if I was family
Sara Swaminathan
3 years ago
I am really glad I found Tommy's Autoworks! The mechanics at Tommy's are all very kind and genuine. They did a thorough inspection and quick oil change, with no BS attached :) They also fixed my bumper for a VERY reasonable price! woo woo thanks tommy's you guys are way better than jiffy lubeServices: Tires, General repairs & maintenance, Body & Trim, Oil changeServices: Tires, General repairs & maintenance, Body & Trim, Oil change
Sherri Heaton
3 years ago
While visiting my Moms place we had a front brake caliber lock up. With us being out of town not knowing where to take , I looked up and found Tommy autoworks. They were covered up but agreeded to take a look the first chance they got. Tommy knew exactly the problem. They took great care of us . They truly was a God send . Great family owned and honest family business. Would not hesitate to use again.Service: Brakes
Ryan
a year ago
Did great work on my truck after an accident. They were upfront about what needed done and didnt try and sell me on unnecessary work. Good labor rates and repairs were done quickly.
Kristopher Wrench
2 years ago
I only 35 year old Toyota pick up. Tommy was able to get the air conditioning working better than my wife s 2016 Toyota Camry! He is pretty amazing! very fair pricingServices: Auto engine diagnostic, Engine repair, Air conditioningServices: Auto engine diagnostic, Engine repair, Air conditioning
Katelyn Monroe
5 months ago
They're affordable, trust worthy, and overall very respectable.Services: General repairs & maintenance, Brakes, Vehicle safety inspection, Auto brake replacementServices: General repairs & maintenance, Brakes, Vehicle safety inspection, Auto brake replacement
country4 life
4 years ago
Best mechanic I ve ever had. I have taken my vehicle's there for years and have never had a problem with any repairs they have made. If you want a great honest mechanic with friendly staff, take you vehicle to tommy.
Jaszmin Link
6 years ago
They suck hands down. I went there and they didn't even fix what I came in for. Then they misplaced my motor cover and it took a month for them to replace it and the one that they gave me was old and worn out. It pissed me off like how could you lose my motor cover and then not give me a brand new one? Hell forget brand new just give me one that resembled mine. I'm not the one at fault here. When they first called me and told me the motor cover was there I went but they couldn't put it on because they only had one piece to it. How could you not tell me that before I came all the way over here? I wasted gas for nothing. You all lost MY motor cover and then acted like you had amnesia and then gave me a raggedy one. When I pointed that out one of the mechanics insulted my intelligence claiming it's just pollen and it can easily be wiped off. Why is there pollen on it when it should be brand new? And if it's not brand new then why the hell did it take 1 month to give me a used motor cover? What ever you do don't waste your money on them. After they worked on my car it was still acting the same ...this is before we realized they didn't put the motor cover back on. The mechanic took it for a test drive and we kept telling him it only acted funny when we back up. The whole ride he wouldn't back up he just kept speeding up and slowing down and when he finally did back up the car didn't act funny almost like he did all of that so it wouldn't show any signs. I'm like let me drive so I can show you. But he just ignored me. I was like wow this is pointless.
Justin
3 years ago
I am writing this review as I feel I got ripped off. They rebuilt a carburetor for me and did not give me a written quote. When I went to pick it up they charged me almost what a brand new carburetor would cost. They charged me $50 for carburetor cleaner and never told me I would have to pay for that. The verbal quote for it was $185 for labor and the rebuild kit. They ended up charging me $315.. they wouldn't even reimburse me for the $50 they added on without telling me. They lack communication, and I will not be using their service again.
Jereth Barrio
8 years ago
Had an oil change and they found a leak in my car. They had me come back and let me see the leak with my eyes and gave me an honest opinion as to what I should do. My car was under warranty so I'll have Honda fix it. I loved Tommy's honesty. I'll be going there from now on.
Shenita Sykes
a year ago
He speaks no English. He was installing a window regulator on my car. He jammed the window down into the door, lost all my screws and said I can't fix it.. He will not be getting any more of my service.
Argenis Minaya
4 years ago
Just went here today & its great the owner is fair the shop is nice & clean very professional Tom is a great mechanic. Family owned business which is great, also the receptionist well she's wayyy more than that she's very nice & is genuine. A great mechanic is a must definitely recommend.
Charleen Swangler
4 years ago
Always a fair price from people who value honesty & integrity. Had my SUV fixed a few times before & never had any issues. Would highly recommend them to anyone.
Darla H
3 years ago
Looking for a good mechanic that won't rip you off, this is the place.Very friendly people work here. Willing to do what they can to try to help you.Good work, fair rates. Honest people. Hard to find these days.
Clinton Whitney
6 months ago
Made an appointment I got my car back the same day. It's all fixed
Nancy Powell
2 years ago
They saved me SOOO much money.I needed a new starter and I would have paid over $1000.00 dollars more if I'd gone to Honda.Thanks for being an amazing, Christian establishment.
Sunnie Washington
4 years ago
I LOVE Tommy's auto. I have gone to many auto repair shops and Tommy's Autoworkers is the BEST by far. My experience is ALWAYS pleasant, professional, and affordable. I LOVE Tommy's Autoworkers!
Yochani Abreu
3 years ago
Honest mechanics are hard to find but Tommy's Autoworks is one of them! I've been bringing my car to Tommy for 15 years now. Highly recommend
E Hdez
4 years ago
Great family owned shop!! Evi and her family where very nice a informative about the things that where wrong with my truck and what my options where to get them fix good and at an affordable price! Totally recommend them and definitely will go back!!Este es un taller mecanico hispano con muy buen servicio a precios reasonables!!