The Parts House

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Malec
5 days ago
Dustin Terry is my guy for quick reliable parts delivery! Always prompt when I'm in need and very knowledgeable! Thanks Dustin for always having my back!

  John Saab
8 months ago
Worked with an employee named Bethany to resolve some issues with a previous order and get parts shipped to my location. She was very pleasant and patient.The networks of stores have decent prices and good availability.

  f seidenii
5 years ago
Normally these guys can get a simple parts order for most European cars without issue. But I noticed that even though their website specifically mentions their specialization in Mercedes-Benz, that they seem to be rather inept at both finding the parts needed (on several occaisions) or admitting they exist without having the ability to order it. I used to recommend these guys all the time....

  Jack Burris
6 years ago
Horrible customer service put two fuel pumps in a buddies truck they exchanged them both times but wouldn't let me pay the difference for the next brand up. And told me if it happens again its not there problem. The guy I talked to undermined me the whole time as if I didn't know what I was talking about (which I have 4 years experience in mechanics including the 2 years at a shop) poor customer service and cheap parts that don't last past the warranty.

  Lottisha Flewellen
4 months ago
VERY horrible customer service . The workers seem unhappy.

  Maria Frazier
a year ago
I never knew this place existed but they had a part that we need it the customer service person was very courteous and helpful and he was prompt with our parts

  Jena Gentry-Wery
3 years ago
The Parts House is the only place in all of GVL and Ocala that carried my replacement parts for my tow truck. They're reasonably priced and have some of the BEST customer service in Gainesville and Ocala! You have a loyal customer with Traction Auto & Towing, Inc.

  Brandi King
5 years ago
They know their parts!! I sound like a true blonde but that's why it's called parts warehouse, they don't just hire anyone looking for a pay check. The employees are very knowledgeable! PWH Rocks. Not expensive either .

  Dillon Bussard
5 years ago
Watch out for their drivers. Seen them scream at other drivers, yell at bicycles, run stopsigns, cut cars off and speed way above the limit. I work right up and street from their shop and can not tell you how many times I've come close to hitting their drivers as they speed out of their shop.

  Greg Carlson
2 years ago
Remy is awesome. Great customer service.

  Louie Alvarez
3 years ago
Very helpful for looking up a partMuch needed

  Kevin sill
4 years ago
Have a lot of motorcraft parts, but not all.

  William Wall
7 years ago
Great service and knowledge of auto parts

  Nathan Brown
9 years ago
Great place for Centric Brake parts!!

  Lorenzo Hannibal
4 years ago
They always have what you need

  Lemmy Teague
3 years ago
Almost always have what I need.

  Juan carlos Febres
3 years ago
Super nice