Maaco Auto Body Shop & Painting

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mr. Todd
5 months ago
So I brought my truck to Maaco in 2019. I asked for the top of the line paint job offered in the list of quality lines. I spoke with Jeff who I assume is the owner. Jeff talked me into the $1500.00 job saying I could spend the extra money on some minor body damage and some new plastics.After a period of time I picked up my truck and it looked amazing (at first). The next day I found multiple blemishes and problems with not only the paint job but items in my truck that should NOT have been painted. Items like my brand new exhaust and my brand new fog lights that I just installed to name a couple. I also discovered what looked like a beard print on the top of the truck like somebody stuck their chin in the paint while working on it.The plastic on the bumper of the truck was not secured with plugs. It was just put on there loose. The rubber that goes across the top of my truck flapped because that was installed incorrectly.I made my list. I went back to Jeff and gave them the truck. To my knowledge, they corrected everything to the best of their ability.Months later, I discovered chips. Paint was literally falling off my truck. I was told at the time that possibly a rock could ve caused the damage. Much like the magic bullet that supposedly killed JFK. One of the chips was in the center of my tailgate on the back of the truck. Ludacris as I found this explanation I gave the truck to them once again to fix the paint job. They sanded and re-painted the truck.Well, here I am again one year left on the warranty, faced with a dilemma. The paint has continued to fall off the truck. Since I work out of town, it s been difficult to get back there for them to do the repairs as promised. Having said that most of the paint on my front bumper has peeled. Being a painter myself I got frustrated and sanded it down and just put bedliner on it.I can t do the same with the other areas. I have one year left on the warranty, but I do not think that under any circumstances would I ever go back to Maaco. I feel lied to, and disrespected on so many levels, because I told this man when I brought it to him the first time the importance of this vehicle to me. I asked for the highest level of paint job they offered, and was offered a downgrade to save money but I was told that it would last, and look great for many years to come. That is not the case.I am beyond disappointed with you, Mr. Jeff and your team. Poor prep, and poor supervision led to the failure of the paint job on my vehicle. I m going to wait and take it to a professional body shop where the paint job can be applied correctly professionally and then I don t have to worry about it again. As a business owner myself I am disheartened to see this poor quality if work. You have had three opportunities to fix this truck and failed all three times. I am not a vengeful person or it would be long past time to see an attorney. I paid you over $4000.00 to make this truck look good only to have the work fail time after time. I was hoping that by the time the warranty was over I could write a glowing review about your business and the way you handle things but unfortunately all I have is negative commentary. I truly hope you and your shop get it together and do a better job for future customers. I certainly will never return there again. Best of luck.(((Attached are a few pictures of the problems four years later.)))

  Jean M Clark
a week ago
I had a great experience with Maaco Body Shop who recently repaired my bumper on my Hyundai Elantra. The work was done quickly and efficiently and they accepted what the insurance estimate was for payment. Enterprise rental picked me up and brought me back and provided a nice Nissan while my car was worked on.

  Adam Gurske
a month ago
The staff at Maaco was great to work with! They handled my repair timely, and for the exact price they quoted. Their estimate was also well below a competitor. I was very pleased with the final result and would highly recommend them.

  Lindsay
a month ago
I brought my car in for some cosmetic repair in Nov 2023 and I was paying entirely out of pocket.At first they were really trying to get me to drop off my car on a Monday, but I really needed my car to get to and from work, so we finally agreed on me dropping it off on a Wednesday morning with a turn around of picking it up the next Tuesday. (I was okay with this because I was going to be gone for a long weekend and didn t need my car)By some miracle they had absolutely nothing to do all day Wednesday while waiting for parts for other cars and they were able to get everything done on my car the same day, then they called me Thursday morning to pick up my car.I was shocked and I remember even asking them if they were sure, but sure enough they were. The pricing was fair as I knowingly went to a reputable company, I just wanted to pay for a good job and be done.As it s been months now, they did a great job and their work had held up. If I needed their services again I would be sure to go back without hesitation.

  Andrea Ditto
a month ago
WONDERFUL experience. Have already recommended them to my friends. If I ever need paint work done, I know where I m going! Everyone I talked to was super kind and professional. They were quick and thorough. Thanks again!

  maria VILLENEUVE
4 weeks ago
We brought in our 1998 4runner to have a full paint job. The original two colors. Understand this vehicle is 26 years old, and looks every bit as such. But with the price of new cars and the great mechanical shape it is in we decided to have it painted. The guys were very easy to work with, and holy moly how surprised we were when we saw it 10 days later. It looked brand spanking new. When we got it home we noticed one small drip. We called and were told to drop it by at our convenience, they will gladly buff it out in 20 minutes. I have every reason to beleive this will be done as professionally as the entire relationship has been. Highly recommend.

  Steve Cox
a year ago
My wife needed the covers of her 2012 Accord headlights cleaned. We've tried everything ourselves. I called Maaco and they said they do it. Scheduled day/time, said would be about an hour. When we arrived, they took the car early, only took 30 minutes, and WOW what a difference (see the before and after pics)!! They haven't looked this clear since we got the car! Plus the waiting area was clean, and folks behind the counter were super nice! Even gave us a senior citizens and AAA discount! Like they say, you better get Maaco!

  Shelton Rogers
a year ago
Did great job fixing my car but I kinda was rushing to beat the 30 insurance time they would pay. So one underpiece got missed under front left tire. It would be 5 star if they didn't miss that everything else was like brand new. New finder, new bumper, new light, an lots underneath damage an paint actually matches original. Great work

  Brittney S
a year ago
I got into a car accident 6/11/2022 these people are amazing not only they were able to fix my car and get ALL of my little details fixed, but I went back again TODAY 6/29/2022 to get my headlights buffed and cleaned!! Amazing on prices and amazing doing a thorough job on vehicles!! I wish I could give them more stars!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Chris Barry
4 weeks ago
Had my Harley Davidson Ultra Road Glide CVO backed into by a truck. It damaged the front fender. Harley Davidson of Gainesville suggested I take the bike to Macco and talk to Jeff.He evaluated the damage and stated "we can fix the fender and do the painting." Only thig was my bike has a Custom paint job and Harley Davidson will not release the pain codes.It took three (3) different colors to complete the job. Afterapproximately three (3) weeks which didn't worry me due to the weather here in Florida and complex painting, I was called to come pick up my bike.It was AMAZIMG when I looked at my bike. Jeff an his employees did an exceptional repair and paint. You CAN NOT TELL where my bike was damaged.I'm recommending that if you need any kind of paint and body repair, PLEASE, PLEASE call Jeff and get your vehicle to them.I'll be taking ALL my repairs to him.THANK YOU Jeff

  Jakob
2 months ago
Had an insurance claim through geico and macco. macco failed to even the trunk gap after rear end repair, adhesive from spoiler on truck is failing not even 6 hours after picking up car and didnt install badges back on the trunk and just left them in the car after delaying pickup for 2 days

  Taylor Cook
a year ago
Was expecting the job to take a week or two, but they got me in quick and had this fiberglass topper ready to go by the end of the week. The paint matches the truck perfectly.Highly recommend using their service!

  Joshua Six
a year ago
Amazing work, service, and price. Took my 1988 MR2 there after Ocala said they didn't work on vehicles that old. (which I understand) I called and told them this story ahead of time and they squeezed me in and even played a prank on me when I dropped it off Car looks amazing and every other paint quote I could get was more than double what they did it for. Very appreciated

  Ray Swallows
11 months ago
I dealt with both Jeff and Jason on recommendation from Southern Custom in Alachua. I was getting rock chips along the side of my truck due to oversized wheels and tires. I ordered Bushwacker Pocket style fender flares that will help stop the rocks from slinging out of the tires against the side of the truck. Maaco painted them to match and installed them. The truck looks phenomenal, was reasonably priced, and super fast turn around! 5 Service: Body & Trim

  Martice Madden
8 months ago
Thank you for a great job! Not one complaint. Excellent experience. My wife's car looks great and it didn't take long at all. Jason and Jeff were always nice and informative. Everyone else she interacted with was very kind. We will definitely tell others what a great job you did.

  james hales
4 months ago
Great guys! They repaired the damage instead of charging me twice as much to replace a part like another shop wanted to do. They have been in Gainesville for a while and I've never had an issue with them

  SchwinnShop Mafia
a year ago
These guys are great to deal with I have had a couple repairs done on my Silverado that still look great. I just had the roof redone because of the Florida sun and Chevys cheap clear coat and they did a great job! I would recommend them because they are affordable and are a family run local business.Service: PaintingService: Painting

  R. H.
4 years ago
HORRIBLE experience. Bad work, theft from my vehicle, illegal acts, bad customer service. Have to sue now.I was suppsed to get a paint job on my car and have several body work issues corrected. The car was returned once to me after a week but I saw it didn't have body work corrected that was supposed to be and a logo was missing. After over another week it was still didn't have all of the body work done and the car had been trashed inside. Even after I paid anyway they tried to make me sign waiver forms under duress by taking away my car key until I signed them. NEVER do business with these people.Update: Despite their response, they refused to return any phone calls or emails.

  Barbara Berry
6 months ago
SUCH great customer service! I did have to initiate calls to check on the progress of my vehicle- but was always treated with honesty professionalism. The car looks great! And so far the internal work that was done is driving great! Highly recommend!Services: Painting, Auto engine diagnostic, Body & TrimServices: Painting, Auto engine diagnostic, Body & Trim

  Peggy Gourley
9 months ago
Service there is amazing. I told my husband that I felt like is was driving a new car. It looks amazing. So shinny. You would never know it was in a fender bender. It was done in no time. One week exactly. They even handled the insurance companies. I just dropped my car off, they kept me up on everything, then called me to pick it up. "Thank you" are not enough words for how great my car looks and how much I appreciate every thing they did. Amazing people and great job. I would definitely recommend them to anyone wants it done right.

  Aidan A.J. Persaud
2 years ago
Really impressed with the customer service. They notified me that a part was shipped late, which was going to have to delay the car s readiness. I needed the car that day due to some circumstances, and Jason was able to move my service around so I could get the car in time. Pretty good paint job on my bumper. Paint match looks identical. One panel replaced. A little pricey ($700+) for a big panel but ended up being worth.Services: Painting, Body & Trim

  Avtm420
a year ago
Excellent service! Also fast, I went to get my car front bumper looked at and only took 3 days. Instead of months. Jason was great and professional. Definitely recommend the body shop to go.Service: Body & TrimService: Body & Trim

  Alecia Hodrick
a year ago
Jason was very courteous and exceptionally helpful Maaco has been one of the grandfather businesses of Gainesville Fl they have a great history of keeping their customers satisfied, and the do excellent quality work..I rate the ten fingers & ten toes up....Thanks againService: Body & TrimService: Body & Trim

  Robyn Thomas
6 months ago
Called in the morning explain to the lady over the phone, the insurance and the situation, was told to bring the truck in for a quote. appeared for the appointment, and was rudely told by Jason he would not work on my truck because of the truck. When asked if he could still give a quote so I could decide if I wanted to do it out of pocket, was told no

  Jack Thompson
a week ago
Very professional. Great scratch repair.I would recommend this service.

  Ellen Potts
2 months ago
I have used Maaco several times and get the most helpful and caring staff- always excellent work

  John Shaw
2 weeks ago
The paint job looks good.Louis Galli was very helpful.Well recommend macco.

  Kay Ziesche
a year ago
I needed bodywork on my car after an accident and called several local shops. Maaco had an appointment available in days. Other shops were scheduling 4-8 weeks out. My whole experience with Maaco was smooth and quick. The staff was very professional and informative and my car was perfectly restored in a week. The price was comparable to other quotes I d received and the coordination with my insurance was seamless. I d use Maaco again and recommend them to others.Service: Body & Trim

  sam sam
4 months ago
Excellent service, friendly guys and state of the art body and paint work. Definitely will use them in the future

  Jeantel Cheramy
7 months ago
Thank you guys for the good work you have done on my car. Your quick and price is also reasonable. I am happy in doing business with you. You are highly recommended.Services: Painting, Body & TrimServices: Painting, Body & Trim