Aersi

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  chris adams
a week ago
I had a major brake issue, and after calling around and having multiple other mechanics recommend Aersi, I brought my car there. They were incredibly professional and had my car done days before I expected it! Excellent work, very fast!

  Lindsey Smith
a week ago
Wouldn t trust anyone else with our cars! Been using them for over a decade. Joe and his crew are honest and always make sure the work is done right. If you have a Lexus or Toyota this is THE place! I d give them 10 stars if I could!

  Gail Knight
a month ago
I appreciate the honesty, friendliness and competence of this business. My car was taken care of in a very timely manner, and the price was significantly below dealer charges. Employees are polite and transparent. It was a true pleasure doing business with Aersi, and I think they will continue to delight.

  David Jackson
a month ago
These guys are great. I took my LS 460 in for 100k mile maintenance and the prices they charged were about 20% lower than what Lexus quoted me. They were able to explain everything that needed to be done and even showed me the parts that needed replaced and told me why. They were very accommodating with my schedule and even allowed me to drive their loaner Prius while my car was in service. They also allowed me to bring in my own OEM sparkplugs and only charged me for the labor.Great people all around. Even the receptionist would always answer phone calls promptly and was very patient with questions.

  Ian V
3 months ago
Aersi has been absolutely fantastic to work with. They re professional, honest, and very efficient with their work. Rachel in particular has been awesome and looks out for everyone involved. I came in for routine maintenance and left with an appointment to replace a water pump they caught small sounds (indicating failure) from. They ve earned a repeat customer!

  Gene Neill
2 months ago
I needed a fairly big repair job on my Tundra. Aersi did the job in the time they said, at the price they said. They were pleasant and professional. They will be getting all my business in the future.

  Tyler Rains
5 months ago
Had my AC recharged with a dye additive to find the leak and then had my AC Evaporator replaced here. Great experience. You can t even tell that the dash was removed and put back. No scratches at all. Very nice work! Great staff too!Services: Auto A/C recharge, Air conditioningServices: Auto A/C recharge, Air conditioning

  Katie Crozier-Theis
3 months ago
I have been going to Aersi for years and have always felt very well taken care of, and yesterday was no exception! I was on my was back into town and started having car trouble in High Springs where my Prius started shaking violently when I tried to accelerate. I called Aersi to let them know I was heading straight there (at 20 mph all the way) and what the problem was. They immediately knew what was wrong and had the part ordered before I even arrived. Less than 2 hours later, my car was fixed.

  Robert Jenkins
4 months ago
Joe, owner, is the best. Done all my Toyota work for years. AERSI inspires trust, unlike the local dealership.

  John Bridges
3 months ago
Very professional staff. I wouldn't go anywhere else.-2023 Toyota 4Runner SR5 Premium

  Emery Enneking
6 months ago
Honest, fair and does great work there is not much more to ask for. Joe and Rachel have taken care of my family s vehicles for years. They run a small business the way it should be run, highly recommend!

  Jeri Banta
9 months ago
Never taking this vehicle anywhere else but AERSI. Fantastic service, fast, transparent about every step, super friendly, honest and fair. First stop was the neighborhood chain repair shop (proximity) waited three hours for them to diagnose a problem and quote me $1,150.00 to fix what they THOUGHT was the issue. Said no and went to AERSI. They had me in and out in one hour with the problem solved and charged me less than $100! This is my go-to place!Services: General repairs & maintenance, Auto engine diagnostic

  J M
a year ago
Took my 4runner to Aersi to get loads of work done. From the ease of scheduling an appointment with Rachel to the excellent work done in the shop by the technicians I give 5 stars!! I was provided with a loaner car and each time I ve brought my truck to get work done it was done in a timely matter and I was back on the road in no time. I want to thank the team at Aersi for the hard and honest work you do and you have earned me as a loyal customer!!

  Rocky Draud
6 months ago
I trust AERSI to tell me the truth about the maintenance my car needs and to charge me a fair price. They're the best.

  Callie Wilkes
a year ago
I ve used Aersi for my car service for several years now and always pleased. My brakes were well overdue for service and now I have what drives like a new car! Quality and honest service every time. Thanks!

  Kelle Moore
7 months ago
Nothing is better than trusting your mechanic. Joe is always honest and up front. Nothing is every done that is not needed. I appreciate them.

  A McDurmon
11 months ago
I'm so happy to have found Aersi. I tried a few other places after moving to the area and Aersi is the only shop I can recommend. They are professional, have great customer service, and reasonable rates. Highly recommend!

  Cristy Brannin
2 months ago
Really good service! Would use this company again. Very responsive.

  Adam Hemphill
3 years ago
Joe and his staff were very honest and professional. I had a major repair performed and I am 100% satisfied with the quality and the speed of the work performed. I would highly recommend AERSI to anyone that owns a Toyota or Lexus! These guys know their stuff and are willing to take the time to explain things to their customers!

  Jen Ambrose
2 years ago
Through the years we've had all our service done, both routine and unexpected, at Aersi. Joe and the team have been expert guides in keeping our 2007 Prius reliable and on the road. With every visit, we've felt fairly treated and the car is still going strong.Side note, I work at Santa Fe College and Buddy, Aersi's head mechanic was very well regarded by faculty and peers during his time in the automotive program - he's regarded as something of a prodigy.Good people, great mechanics. If you've got a Toyota or Lexus, this place is definitely your best option in town.Service: Oil change

  Amanda Hill
5 years ago
I ll never bring my Toyota anywhere else. Last year I had an issue with the brakes and my highlander left me stranded. We had it towed to Aersi because my brother in law (who knows a lot about cars) said they were good. Joe took such good care of me and went over my options to fix it. It was fixed in a day. Since then I continue to come back for my maintenance/oil changes because I know they re honest and they do a good job. Thanks Joe for taking care of us!

  Cin D. B.
a year ago
A gem. I have nothing but good things to say about this repair shop. It was time for my 100k maintenance on my 2011 Toyota Rav 4. From ease of scheduling with Rachel, to the very short wait time, (and coffee, chocolate, and WiFi,) AND reasonable cost, I will surely be going back for all my Toyota needs.

  Kathleen
5 years ago
Joe and his team did incredible work on my 2006 Highlander hybrid. I m so happy I found this shop! Much better customer service than the dealership and a far better overall experience. Quality workmanship and they really care about honest and good customer service. I will go back here anytime I need maintenance or repairs for my vehicle.

  Tina Freeman
2 years ago
I have been coming to Aersi for years, and Joe and his team are always accommodating as well as personable and professional. Today, I called about low tire pressure, Joe told me to come right over. He evaluated what was wrong (without an appointment), and then said I might need a new battery. He looked at that and found I needed one. On the spot, he replaced my battery. This is the kind of service I always get. My whole family comes to Aersi because there is not better in Gainesville! Thank you, Joe and all your staff!Service: Oil change

  Leland Gallup
2 years ago
I was searching for a mechanic specializing in Toyotas to diagnose and assess the condition of a newly inherited FJ Cruiser. These guys, and especially Joe the owner, are fantastic. Honest, thorough, reasonably price. They've won me as a customer and By Word of Mouth probably others as well.

  marco asd
a year ago
made an appointment on tuesday to get my fluids changed. i show up, and was told to come back early the next day. i come back the next day (today) and apparently they are closed due to the hurricane. its 9am and the least they couldve done is saved me the trip across town. youd think they would tell me they are closed when i showed up on tuesday.

  Becki Smith
2 years ago
Arrived in Gainsville from out of town and started to hear grinding noises, I thought it was my brakes. Brought it to Aersi, they said it was just rust, cleaned it up and sent me on my way. Very nice people! Wished I lived here so I can go back.

  Abraham Arroyo
4 years ago
AERSI is the best mechanic shop experience I've ever had. I'm not exaggerating, they're that good. The mechanics are quick and efficient, but are thorough. The owners are friendly, funny, and extremely helpful, going above and beyond to make you feel welcome and comfortable with the repairs done to your car. In certain things, they do charge more than other places, but I believe that extra cost is worth it knowing that the job is getting done right the first time. They also have loaner cars in case your repair takes longer than a few hours to complete. I can go on and on, but below is my experience dealing with them. If you have a Toyota, Scion, or Lexus, only take it to them. Your time and money will be respected and appreciated at this shop.I took a used 2011 Camry to them for a Pre-Buy Inspection. I was cautiously optimistic about the car, because I was buying it from a "Buy Here Pay Here" place, and I know most will find clever ways to hide problems with their cars. Other than a few cosmetic issues, and a battery that needed to be replaced, they said the car was in good condition and a solid investment. That assessment has been holding strong and I'm loving my new Camry. They really relieved my concerns, and made an otherwise stressful day, much easier to bare.Listening to their advice, I took my car to several After Market Part stores to have the battery tested, and they all said I needed a new battery. Most were surprised that a 4 year old EverStart Walmart Battery lasted that long considering their poor track record of reliability.I went back a week later to have my tires balanced and the car's battery replaced. While they were balancing my car, they advised me to change the lug nuts on my car, because they were designed to only be taken off by the dealership, and would make it nearly impossible for me to change a flat tire. I asked if they could change all 20 lug nuts for me, but I was told it would cost $60 to do so. Instead, the owner said to shop on Amazon and get them for a third of the price they would charge me. He even showed me how to search for them. I was blown away by his honesty and willingness to help me out. But, it gets better.The battery tested bad, again. I was ready to buy an Interstate battery through them, but he told me the labor charge to replace the battery would be an extra $58, on top of the cost of the $140 battery. Since I had spent $56 on the balancing work, I didn't have enough to pay for the battery and labor to replace it. The owner, in another mind blowing moment of honesty and generosity, told me that Interstate Battery's office was a couple hundred feet down the road, and that I could buy the battery through them, which includes a free replacement/installation.9/10 shops would have omitted those details to make a quick profit, AERSI looks at the long term, and really wins it's customer's loyalty through honesty and exceptional work. I'm planning on taking my Toyota to them for any major repairs and maintenance from now. They've really gone above and beyond to prove why they're best in town.

  Jaz
6 years ago
Their customer service is great but almost every time their prices are actually higher than the Toyota dealership. For a job that the would count as 2 hours Toyota said it should take only half hour if most at 1. Pricing was way higher at aersi. When it comes to mechanic work and expensive repairs, customer service can only go so far.

  Eva PrestonTeuton
2 years ago
Awesome service at Aersi!! I have a 2003 Tacoma 4x4 I use for work on the farm and play in the Forest. They keep it running like new and I m pretty rough on the old truck.They are professionals.