Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Osmer
3 years ago
One of the BEST customer service experiences we've ever had. Darryl is very knowledgeable. Explains everything clearly. Offers great recommendations and cost savings tips. He needs to be recognized for his honesty and consideration for people in our community. He's not trying to rip you off. Took pictures on roof and showed issues and completed work. Don't waste time on big box rv service. He is mobile so no aggravation to get to service. He will save you time and money. Plus he's got a great sense of humor and is a stand up guy. Won't ever use another service after working with American RV!
Janet Sturek
4 years ago
My air conditioner went out called 3 places they are the only one that called me back and sent Daryl out after he finished a job at 10 p.m. Daryl is a great tech and knows what he is doing. Had to get a new unit in and came out and replaced old one. I am so thankful for this company and how they responded to our needs. Daryl was very pleasant and explained to us what had happened and what would be done to fix. Thanks to this company and Daryl for the service above and beyond. Will recommend them to everyone
Mike Guarino
3 years ago
The Aqua Hot thermostat housing on our Corporate Freightliner FCCC American Eagle Coach (I work for Freightliner) cracked and a major coolant leak ensued causing an elevated engine temp and the "low coolant" dash warning light to illuminate. The receptionist Melissa was very nice and professional and scheduled Tom to come out to the RV Resort we were at in PCB, FL to repair the coach. Tom arrived the next morning as scheduled and repaired the motor coach so we could make it back home to South Carolina. Everyone at American RV was very nice and the repair cost was reasonable and fair. American RV gets a 5-Star rating and I recommend them to anyone!
Christie McKnight
3 years ago
Everything about this company has been A+. Darrel has completed several jobs for quickly and does a great work. He is always willing to answer questions and help. There have been a couple things that were operator error on my part and he showed me how to do it the correct way or has just fixed it himself at no additional charge. Melissa handles the phones and is just as great as Darrel. She responds quickly and has always been a pleasure to work with. This company is worth the experience.Services: Electrical, Air conditioning
KEITH AUSTIN
6 months ago
Tom did an outstanding repair for me twice . He always kept you informed and came when he said he would . Great servIce !
Ken Hitt
4 years ago
After being ripped off by a competitor (FL/Ga RV) I called the best! Darryl came out and took care of my unit! We were completely satisfied and very impressed with his knowledge and professionalism. Not to mention his determination. He refused to give up until he fixed the issues we were having. This is a company I'll definitely be referring to others! Thanks!
Angela Boyt
5 years ago
We had a great experience with American RV. We had a blow out on inner tire it tore out boxes and messed up electrical and gas lines on fridge. It was after hours. We got in touch with Tom and Daryl they took care of us right away with our electrical problems and came the next day and fixed our gas line. We are very satisfied very nice people.
Jennifer Goheen
5 years ago
We use American RV to remedy any issue we have with all of our new and used RV's on the lot. Darryl has more experience and knowledge when it comes to RV's than any other technicians we have used in the past. His expertise and customer service is by far the best in the area. Every issue we have ever had has been diagnosed correctly, and fixed quickly. His level of professionalism is outstanding, and I have never had to worry about receiving an exaggerated estimate. If you want your RV repaired correctly the only one to call is American RV. You will never be disappointed.
Danny Jenkins
5 years ago
Daryl and Tom are fantastic. Their level of service is something I can't even begin to describe. Our tire blew causing $1000's of dollars of damage to the RV, leaving us stranded on the side of the road on a Friday night on our way to a 9 day vacation. Not only did they come find us, they worked until after 1:00 am in the morning, and got us on our way. We were able to enjoy vacation and ultimately let them handle all of the repair work. Very happy with them. Can't write enough of what they did for us. They saved our vacation. Literally, we would have been dead in the water if it wasn't for these guys. I had never met them before in my life and they treated me better than people I have known for years. Thanks guys.
Richard Rausch
5 years ago
Outstanding service! Called to have someone come out to repair my RV hot water heater late morning expecting to wait a day or so to be scheduled. Was told the guys had already left for the day and had a full schedule but they would squeeze me in for the afternoon or as soon as they finished their scheduled work. About 8pm I called and expressed my displeasure in not being called if they were not going to show up..... I was told the guys were still working and if I was willing to stay up, they still planned on coming or I could reschedule for the next day. Disbelieving him, I said I would wait up for them. They arrived at 930pm, had the part I needed on the truck, and fixed the heater in less than 15 minutes! During normal times having a service provider show up when they say they are is rare enough, however 60% of the population here in Bay County FL are living in campers due to hurricane Michael and these guys are working 16hr days to help folks in their community keep their temporary housing operational! THAT is customer service at it's best. Kudos guys for the great service and thank you for all the hours you put in to help people in the community!
Bill Willig
4 years ago
Daryl and his son were terrific. They made a "house call" and fixed our broken powered awning in a matter of minutes, and all at a very reasonable price. They are definitely your "go to" guys for RV repairs.
Bobby Patten
5 years ago
Best RV service and repair company in Bay County .They are the quickest to respond . 24 hour emergency service available . Superb prices ,best in Panama City. Very friendly and attentive to your service and repair needs. Works hard to always provide solution to any RV problem. I highly recommend.
George McCarley
4 years ago
Nobody else could get here for days and weeks. AMERICAN RV SERVICE came in about 10:45pm that night and we had cool air within 20 minutes. Very professional and obviously very knowledgeable. THANKS TO A TOP NOTCH COMPANY. This is even more important with a heart attack victim in the house.
Richard Rynearson
4 years ago
Took my motorhome to this company to have the generator repaired after another local mechanic gave up. They had it running the next day. I then asked them to paint some areas where the paint was chipping. Another great job the paint matches perfectly. I then asked them to troubleshoot the wiring not allowing the coach battery to charge and picked the unit yesterday. These are top notch rv experts.
James Mitchell
5 years ago
I came down to PCB with the family for one last trip and the LR slide wouldn t open. Called Tom and within an hour he had a service tech onsite. He had the gearbox on hand and replaced it in a little less than hour we were up and running again. They worked directly with our extended warranty company (Easy Care) and I only paid the deductible.Can t say enough good things about these folks but highly recommend them if you re in the area and need help.Friendly, fast, and professional should say it all.Thanks guys for saving our last weekend trip before school starts.Jim
Diane Sparks
4 years ago
Excellent service, these guys are reliable, professional and top notch. They work day and until late into the night. Our air went out on our six month old trailer- they made sure we had it replaced before the holiday weekend by working until the middle of the night. You can t ask for better people!
Tim Adams
9 months ago
Tom and coworker were able to get our turn signal repaired. Also gave us advice regarding our generator.
AC Llorens
5 years ago
By far the best RV service on the planet. The days of the hand shake and a man s word is alive and well. Daryl is honest beyond words and will not try to curve anything. He gives it to you straight and is beyond fair on all of his services. To all that read this know one thing if you want quality work, a fair price and a company that truly stands behind what they do, look no further. I will NEVER go any where else for my RV work, period. This company is how it used to be, how it needs to be and how it should be. My hats off to these guys for renewing my faith in small businesses who, as opposed to there larger counterparts, actually care about their customers
Patrick Reeves
4 years ago
I called another company and they ripped me off and American RV Service called me about 30 minutes after that left . Sent a great service tech name darle he checked out my AC turns out just needed a part .got the part now lm chilling in my trailer .That did a great job and if you have a problem CALL them you will not be sorry. RAte 10 out of 10 5gold stars .Thank you Pat Reeves
Karen Stubbs
3 years ago
American Rv has always been quick to respond to every problem I have with my motor home. Everything from a torn awning to major body damage from an accident. I highly recommend them to anyone needing any service for their rvServices: Body & Trim, Oil changeServices: Body & Trim, Oil change
Donna Carr
4 years ago
Had a leak, guy came and fixed it, still leaking. Toilet wouldn t stop running, fixed it a a day later did it again and flooded camper, came and fixed and now doing it again and oh yeah, flooded camper yet again. Now nobody will return my call to come and fix it. Very frustrating.
David Borden
5 years ago
They came out to my rv space and took care of my needs . Daryle is very nice and quite knowledgeable and willing to to share some of his knowledge with you . If we come back to this area and need help i will gladly call them again.
phil smith
5 years ago
had a great experience replacement of my refrigerator in two days and they even loaned us a small fridge to use great work!
Brad Foran
4 weeks ago
Great people to work with.
Jennifer Mercuri
5 years ago
Great service! Responded quickly to our request for mobile repair and did a great job. Thanks so much!
Mike Pompeo
3 years ago
Very nice and fast survive I would recommend this company to everyone ii know
Barbara Hatcher
4 years ago
Honest , Dependable , Saved our vacation !!Thanks Tom
Jerry Lee
3 years ago
I don't have an email to respond too.
Billy Rogers Jr
3 years ago
Chato is