Tire Kingdom

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Claire Crawford
3 days ago
Jason and Mickey are absolutely fantastic. I needed a lot of work done on my car and Mickey kept me updated on what was happening and gave me the best deal possible. The mechanics were thorough and ensured everything was done properly and completely. I used to exclusively take my car to the dealer for services but now only take my car here. They are respectful of your time and considerate of total cost if there are any unforseen issues found when work begins. Their waiting area is also friendly to anyone who needs to wait for their car. I was able to work relatively undisturbed while I waited.

  Chris Williams
a month ago
I shopped around before buying these tires. Some other places were just not all that interested in a sale perhaps. The staff here were very helpful, not pushy, straightforward, and still were the best price in town. I m happy with my purchase.

  Jenny Shim
4 days ago
I've known Jason for a while. He's the best. He's been a customer of mine from shalimar about 7 years ago. He's one of my best friends. He treated me with a smile and gave me a discount. I love this place. Keep up the amazing job that you guys do.Jenny

  Judy Couto
a month ago
I was preparing for a long trip and had been debating on getting new tires. I went to tire Kingdom on Beal Parkway in Fort Walton I m very pleased. Robert was the salesman and he was very knowledgeable and informative & did not pressure me at all. It was a completely different experience from other tire stores. I chose a Michelin tire and alignment. I am very happy with the way my car feels/drives. I am a realtor, and I put a lot of miles on my cars. The only place I ll get tires is Tire kingdom in the future. I highly recommend! I also want to know that Mickey had helped me in the past with an oil change and he is also Very helpful and knowledgeable. They have a great team at this location and it shows. Thank you for the excellent product and excellent service!

  Essence of Eden Ministries
a week ago
Every time I come in to this store, they give me a great price with great service.They always stick to their appointments and walk ins are quick also. They have great prices on oil change and tires. So t forget the road hazard, that saved me a lot of money when I got a puncture

  Jenekia Howard
2 weeks ago
From the second I entered I received exceptional service from Robert. I didn t feel pressure to make a purchase and he reviewed options with me ensuring I received the best rate possible. I am extremely pleased with the honesty portrayed at Tire Kingdom. The services completed by Braxton exceeded my expectations and he was very respectful. My experience has made me a forever customer and I do recommend this location for auto service needs. I did visit a competitive location prior to Tire Kingdom and decided to shop around. Robert made it his priority to ensure my happiness and I am happy with the choice I made.

  Zachary Hatches
a month ago
Took my wife's car here for an alignment and two new tires. They did excellent work and had the car fixed in less than an hour. I had called a few shops beforehand, and Tire Kingdom by far had the most reasonable rates. While I was waiting for my wife's car, I witnessed them help another customer. It was a military guy who had ran over some road trash. They helped him use his warranty that he was unaware of, instead of having to buy a new tire. Very honest shop.

  Carly Garcia
a month ago
Avoid this place!! Had an oil and differential fluid exchange done here. Our car just stopped on I-10 the first day we left for vacation. Very scary. Our two kids and our dog were in the car with us. After our car was towed to a local dealership, the dealership found that the front differential did not have any fluids and was completely dry. That s why the car stopped on I-10. The dealership was the one who had to convince Tire Kingdom it was their fault. The front differential going out was 100% Tire Kingdom s fault. Our vacation was cancelled and we didn t have our car for three weeks. Keep in mind, Tire Kingdom did end up paying for a new transmission but would NEVER admit it was their fault. We went on vacation a month later, a week after getting the car back from the transmission shop. While on vacation, fluid started leaking from the transmission due to Tire Kingdom not wanting to use the first dealership that told them the transmission was out and they could repair it. We took the car to the closest dealership and the repair cost $600. Tire Kingdom refused to reimburse the $600 it took to fix our car yet again. Kept being told after calling them multiple times about the $600 repair and my husband going in person to them, that they had been nothing but respectful to us. Being respectful would have been to be honest from the beginning about their major and very dangerous mistake and to fix the problem immediately.

  Gene Aadnesen
2 months ago
I was in the waiting room today waiting on my vehicle to get an oil change. There was this lady with her 2 girls who came in asking to get her tire fixed. The manager tried explaining to her that there is a wait and asked if she was able to drop off vehicle but she was in hurry and stormed off. My vehicle is perfect and the wait wasn t that long thank you to the whole team another great experience. Props to the manager for handling the lady with professionalism! Thanks Jason and Mickey and Donny

  Sheraine Gordon
4 weeks ago
I dropped my vehicle off here on Friday and got awful service. I have a rental truck from Enterprise that was due for an oil change and a tire rotation. Enterprise listed this location as a place that they partner with for services where their vehicles are taken care of. We received service, after the guy whose name I can t remember suggested I come back tomorrow because he didn t feel like doing all of the paperwork it takes to process services for rental vehicle. That was surprising to hear and it made us feel like an inconvenience even though the store was still open.The rental vehicle was finally processed and service on our truck began. We stepped away to go eat and came back when the vehicle was finished. After we picked up the truck I was able to drive for the rest of the day with no issues but I did have a long drive early the next day that was less than favorable.We had to leave before sunrise so we set out at 1.30 am. I got to 431 and started to smell and see smoke inside and on the outside of the truck. I pulled over to see what was going on and found that a screw was screwed in too loosely and barely at all, which resulted in the oil leaking out of the truck. This mishap ultimately cost my team a substantial loss of work for the day.We were stranded on the side of the road nearly 24 hours because all of the power went off as we kept trying to crank it in the pouring rain. This was really not a good experience.Eventually we were able to get an emergency rental from Alamo but all they had available at the time was a rental truck that is too small to pull a trailer.I would like to discuss ways of being reimbursed due to your team s undeliverable performance. I will have to report this to Enterprise to update them on their vehicle and see where it goes from there. If I cannot be accommodated the incomplete installment, I will be forced to escalate the issue

  Iron Eight
3 weeks ago
Dropped a tire off for a quick change, fast, friendly, and efficient. Excellent service for tires, and all other services you may need.

  CoLette Branscum
3 months ago
We dropped our son off at the airport and got a screw in our tire there. We were headed home out of state and definitely needed to get the tire fixed. Tire Kingdom was recommended by a sweet lady at the airport parking payment area. We decided to go there and we were happy they were able to work us in. They fixed the tire and checked the others too. There was a nail in another tire also!Jason Kaylor was professional as was the mechanic that worked on our vehicle! I recommend them and appreciate the good service!

  DJ Smith
a month ago
A1 place. They installed my custom wheels and tires scratch free. Extremely professional crew. 100% satisfied. Customer service was amazing. Do not hesitate to bring your vehicle here for service.

  Katie OBrien
2 months ago
The staff here are wonderful, honest and go above the expectation to do business the honest way. As a woman walking into a male dominated business, this was very reassuring. They not only were fast with changing my tires, but were very reasonable. Thank you Gene, Rob, and Jason for making this such a smooth and easy process!

  Bryan Kitchens
a month ago
Amazing Service!!!I bought 4 new tires...Then, I built a fence all along my backyard... Welp, some of the screws for my new fence ended up on the floor of my Garage... & some of those screws ended up in 3 of my brand new tires...(I was beside myself.)I came by Tire Kingdom & they patched em all up & had me on my way within the hour! The best part? They didn't even charge me for the repair! This place deserves to be turned all the way up to 11!!! Highly recommend getting new tires here!

  Mand Man
3 weeks ago
Subject: The AC Kings of Fort Walton Beach!Tire Kingdom is my absolute savior! After a nightmare experience at the dealership (no fixes, wasted time, and money down the drain), I practically crawled into Tire Kingdom based on recommendations. Let me tell you, those recommendations were SPOT ON. Jason and Mickey made me feel like a VIP with their friendliness and understanding and this was without an appointment!They swooped in, diagnosed the problem like lightning, showed me exactly what was wrong, and fixed my AC in under two hours! Technician Robert, you're a wizard! I'm officially a Tire Kingdom convert for life - for any service needs and definitely for tires! Thank you for being the coolest team in town (pun intended

  Shelby Jones
3 months ago
I adore all of the guys at the Fort Walton Beach location. They always take such great care of me and my family. I had a flat at almost 5 pm on a Friday. I called my tires are under warranty and they fixed me right up and got me on my way asap. Thank you so much for getting me home with ice cream still in tact.

  Chris Young
3 months ago
Excellent service! The personnel at the front desk took good care of me and was very knowledgeable. They were super transparent and pointed me in the right direction regarding the tires to purchase that best fit my needs. Definitely my go-to establishment if I ever need to service any of my other vehicles.

  Emilio Santiago
3 months ago
Came in with a big request, shove 35in tires on a 20in wheel. Right off the bat I was given real expectations and even warned my request might require a special shop but Jason and the manager worked together along with the Techs to get my tires done and zero scratches on the wheels. The experience was exceptional. I could always complain about the price but they got me a better deal than any other specialized shops. I will go here again for my next tires.

  Linda Sue Tucker
2 months ago
Stopped in on my way to work because my right front tire was low on air. The gentleman at the front desk said to just drive around to the bay. Gene was waiting for me! I was in and out in 5 minutes. He was courteous and quick. No charge either! I ll definitely be back!!

  Edward Chapman
a month ago
Excellent service and price. This is really an awesome service station. The professionals here are; quick, intelligent, caring and friendly. I would never take my vehicle elsewhere. Thanks a bunch gentlemen for your attention and efforts.

  Aaron Dennis
3 months ago
I am the driver for a local furniture rental/delivery company. We had an issue with a tire on our delivery truck this morning. Not only did Mickey take it upon himself to rush over and take a look himself, he was super nice and accommodating. Now I am only 20 minutes behind, instead of hours. Thanks again Mickey, I wish I could give more than 5 stars!

  Rob E
8 months ago
Literally the only tire shop that was willing to get me in same day to switch a set of brand new tires from my stock wheels to aftermarket rims. David is the man, definitely ask for him! Went above and beyond with EVERYTHING. They were at closing time and brought to my attention that the aftermarket rims used a smaller lug nut than the stock ones and all the parts stores delivery guys had left for the day. Instead of asking me to leave my vehicle overnight, David volunteered and drove his personal vehicle to the parts store and picked them up himself. If you want a place that will do whatever it takes for you to be happy by time you leave give David a call. They most definitely have a long time customer in me now. Thanks a million David!!

  SOBI's Hobbies
2 years ago
Despite the fact this location is still new and short-staffed I personally had a great service. I purchased set of 4 Nitto Terra Grappler tires through their "buy 2 get 2 for free" deal. And by far that was the best deal I was able to find around town on these tires. Customer service was excellent, I didn't have to wait for anyone. As soon as I walked in I was greeted by a representative and they did their best to work a deal out for me. Installation, balancing and an alignment process was smooth and was done on time without any extra hassle. As for the facility itself it's very well organized and it's super clean. Overall I'm super pleased with their services. I highly recommend checking this shop out for any tire needs.

  Polita Ramos
2 months ago
Absolutely appreciate these amazing men working on my car every time I take it. They re VERY helpful, welcoming, and get thejob done in a great manner. I highly recommend anyone if you need to get your car serviced this is the place to go.

  W Randall
3 months ago
This shop is excellent. All the techs are knowledgeable, professional and kind. The waiting area is clean, comfortable and lovely. The entire operation demonstrates a great team under Jason s effective leadership. Strongly recommend.

  Wellington Jones
4 weeks ago
At the beginning of the year, I took my car to Tire Kingdom in Fort Walton for a wheel alignment but they damaged the front of my car and hid the extent of damages they caused. They did not complete the alignment because my car was too low , this after over 30 mins of my car in their care. When I discovered the damages myself, I called and was told to bring a repair quote from a repair shop and to bring the car back so they could take photos of it and send everything to corporate. After several follow-ups over several weeks, I was told that they won t repair or reimburse the cost of the damages and only offered a very small fraction of the repair cost. Now I'm stuck with a damaged car with no remedy from them. That is unacceptable; God knows what they did was wrong and will remedy because I'm sure I'm not the first person this has happened to. Do not take your car there unless you're prepared to have very expensive damages and no ownership from the group to repair them.

  Theresa E
a month ago
It was nice to know Tire Kingdom stocked Goodyear Endurance for our RV so we didn't have to wait to get it replaced. And they thoroughly checked the tire as well as replaced the leaky valve stem. Thank you to all at Tire Kingdom for working hard and getting our RV tire changed out so we could get back on the road.

  Ryan Bailey
2 weeks ago
I m an Uber driver and noticed a nail in my tire. I called Jason at 3 pm on a Friday and he said if I came in by 4 they could do the job same day! That s very critical to my business and I will continue to do business with this store in the future.

  Kristy Gilford
3 months ago
This was my first time visiting to get my tires serviced. First and foremost, the customer service was amazing. I was greeted promptly and all of my questions and concerns were answered clearly. I had all 4 tires replaced and don t plan on going anywhere else in the future.