Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Barb Plaster
3 months ago
I'm surprised that this was a drop-off location and the only one open on Christmas Eve. It was a life saver for a friend. The only thing is that a receipt is e-mailed instead of a hard copy, which I prefer.

  KerriAnn Sansom
8 months ago
I purchased a new battery here two years ago. It gave me some issues so I took my car back and thankfully the battery was still under warranty. Andy helped me find the replacement and came out to my car to install it for me. He was extremely kind and helpful and got the job done very quickly. I was more than pleased!!

  Luke Reddaway
2 weeks ago
"Where your car comes to pick its own Christmas gifts!"

  Rita Sims
7 months ago
Service with a friendly smile and always happy to help you. I didn't know how to replace my windshield wipers and was happy to show me.

  Jerry Harrow
a year ago
Had just what I needed. 3m headlight restoration kit. Ordered online and paid to make sure the item was in stock. Confirmation of order was quick and pickup was easy.The price was higher than Walmart by 2x, but they had it in stock.

  Nancy Grobmyer
a year ago
I came in there Thursday, June 9, 2022 needing a new battery. I was fortunate to be waited on by a pleasant young man named Tyler. He went above and beyond with a smile. Such great customer service is sincerely appreciated!!!

  78Queen
5 years ago
Great experience here! My check engine light came on going home and I was able to stop here to have one of their sales associates come outside and check the codes my computers car was putting out. I was then able to purchase the part and told was socket size was needed. I already had the tools but it was nice the man went out of his way to check that without me asking.

  James Carrier
4 months ago
Excellent product great service

  Craig W
3 years ago
Tyler, the assistant manager in training, was very helpful. He saved me 40 bucks. The parking lot could have been cleaner because there was oil stains everywhere. The landscaping could also be updated. I'll be back though.

  Cautela
2 years ago
Mr. Ed saved my project! I was having trouble and getting frustrated trying to get a color-match specific paint from duplicolor, purchased at a different Advance Auto Parts store, to work on the surface I was painting (no I wasn't spraying it upside down, I've painted numerous things before), the paint would just haze as it dried between coats so I thought it was the paint itself that was defective; But after calling Ed he told me to come by to his store, the only other store that had the same color available, and see what we can do... it took him about 20 seconds to fix the applicator and apply a coat correctly to the part right there on the spot, and sure enough it looked like it was supposed to after it dried. He educated me on why the paint had done that (humidity/heat index) earlier. Afterwards he mentioned he had worked in automotive paint for many years, and his experience truly showed. I appreciated the fact that he fixed my situation, and taught me something along the way, saving me time and money and not even expecting any sort of payment for his service. Simply awesome.

  Andrew McKee
4 years ago
We needed a battery checked, and Andy came out, checked the battery, and replaced it. He was extremely nice and made us feel like our business was much appreciated. We are from SC and are in FL on vacation. It's great to meet nice helpful folks like Andy!!

  Jacob Jackson
4 years ago
I stopped in to get a price match on a tie rod end and the old man on the register told me to go to a different store. He refused to read the company price policy I had pulled up on my phone and was dead set on telling me how wrong I was, despite every other store in the area offering to do the price match (they were the only store with the part in stock). It was some of the worst customer service I have ever received, do NOT waste your time at this store, go to Navarre and speak to Jakob.

  Albert Dozier
4 years ago
We order a part that was supposed to arrive on Monday. That morning the part wasnt there and they couldn't guarantee another time that it would be there. Very frustrating because we were out of town and need to get back home to go to work the next day. They wasnt helpful with trying to see if they could expedite or finding it at another location. Was very unhappy with this place. The only reason I'm giving it 2 stars is the manager wasnt rude or anything. He was calm and understanding of our frustration but just didn't help us like he should.

  Lonnie Mike Odom
11 months ago
Fast and friendly and smiling people are willing to get what you need for your vehicle or maintenance for your vehicle quick and fast.

  Josh Randolph
3 years ago
Clean store, friendly and knowledgeable employees that are usually eager to help. I've made purchases on-line and picked up in store as well as in store purchases. prices are competitive although it seems that Advanced Auto's prices on the "higher quality" parts with familiar brand names are a few dollars less than competitors. the "bundles" they sell like oil change kits or shop cleaning supplies are great values! most parts in stock or available same or next day. I always call Advanced Auto first to check availability of parts I need. if they are in stock, that is the only call I will make. right parts, great value and QUALITY, great people, friendly casual HELPFUL atmosphere, a step above the "budget" parts stores....

  Chris Stamper
2 years ago
Anthony was amazing. He went above and beyond for us. We wouldnt have been able to get home to kentucky if it wasnt for him. Very friendly!

  Aaron Lambert
3 years ago
I would leave a 0 star review if I could. The staff no longer allowing use of a obd2 reader is why I will never return. Whoever decided to stop this should reevaluate their buisness model. I was ready to buy all necessary parts to fix my engine codes. Went to auto zone was in and out in 5 min with my new o2 sensor. 70$ might not be much but it could have been spent at this store instead of auto zone.

  Jesse Mcclain
a year ago
Got a battery earlier this year that went bad. Came back and Ed got me a new battery real quick. Thanks Ed, great service!

  Desirae E
5 years ago
If you need help go to Tim he'll give you the best customer service going above and beyond. Jay as a wing man will make you feel better if youre having car troubles as well as try and help you solve it. Both are great guys!

  Enrico Flamel
11 months ago
Went there for a part, and got charged twice, after I was told it would only be once and not worry. Would like to get this fixed

  Grant Raborn
4 years ago
Can t give 0/5 so a 1/5 will have to do. I purchased windshield wipers that started to break apart about a month and a half later. They wouldn t stand by the product they sold and refused to refund me or swap out the wipers for new ones because it had been more than 30 days since my purchase. I understand businesses can t guarantee parts forever, but I m pretty sure wipers should last more than ~45 days...

  clayton chadwell
3 years ago
They had the part I needed, and the staff was kind and helpful. I would give them 5 stars but most of their tools if not all are off brand with name brand prices.

  dave A
8 years ago
First let me start off by saying this is the first ever review I have ever written in 26 years. The "customer service" I received was beyond horrible. Tom or Tim I believe his name was.. Absolutely rude... I can't believe he is allowed to talk to people and represent your company.

  shaina rebert
7 months ago
Guy was sweet. Old lady is something else....

  Robert Rawls
7 years ago
Hepfull friendly staff helped us out late and made sure we had things coorect and supply"s needed to save a friend stranded on interstate. The gentleman has already started locking up but he went to that extra effort to help.

  Nancy Hagen
4 years ago
Andy did an amazing job helping me purchase and then installing a battery for me! He was knowledgeable, polite and professional.

  Kenneth Mccann
5 years ago
They've always been so helpful there same guys have been there for years and they know me personally and have helped me out when I'm in a bind great staff

  Jake Meador
5 years ago
Great place, super helpful employees. Call them up and they are just as helpful. The building needs some TLC to renovate and bring more clientele. But it serves it's purpose.

  Zachary DeShazo
a year ago
Y'all these folks are very knowledgeable about all the workings of your monster truck or small import and they've real friendly.

  Jim Bynum
2 years ago
I just needed some help with a trouble code set on out trip to FL. The staff was friendly and helpful to read it for me. I really appreciate the help!