Total Auto Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Johnstone
10 months ago
Amazing and beautiful job with my car! Honest and super helpful employees especially, Dani. Thanks to everyone to worked on my baby. Pictures of before and after!!!Services: Auto body & trim repair, PaintingServices: Auto body & trim repair, Painting

  Kathy Vircik
7 months ago
I live in the Tampa area and when I had an accident in my sons truck there was no doubt where I would take it - even at 150 miles away I wanted it taken care of by the best and most caring body shop and Roy and Bill! They understood the sentimental reason behind us wanting to repair a truck that any other body shop would tell me to just total it! Thank you Bill and Roy for your expertise, compassion and understanding - you are THE BEST!

  janna wagner
7 months ago
Total Auto Care has been our go to place for many years. My husband and I know we can always depend on Roy to do the best job at the right price. In todays world it is hard to find someone you can trust. Roy always delivers!Services: Transmission, Tires, Auto battery replacement, Auto exhaust system repair, Painting, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Wheel alignment, A/C installation & repair, Wiper blade installationServices: Transmission, Tires, Auto battery replacement, Auto exhaust system repair, Painting, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Wheel alignment, A/C installation & repair, Wiper blade installation

  Karla G
a month ago
Horrible service, STAY AWAY. They don t care ifthe work is done right on your car. SCAMMERS

  Brianna lawson
7 months ago
My experience with total auto care center was amazing BIG SHOUT OUT TO MR.BEN he helped me with so much. Honestly the whole customer service was great I appreciate it and I had a lot going on with my truck but they made sure they got everything right and they took their time with her. Thank y all so much 1000/10

  J
a year ago
I won t take my cars anywhere else. These guys are great. I broke down on 95, got towed in, talked to them in the morning and as I was talking to the gentlemen at the front desk, there were already techs looking at my car. They are very polite, professional, and honest. A lot of shops in this day and age love to get every penny they can out of you, but not this one! Very upfront and honest about possible issues, estimated costs, and only do what is needed to be done to get back on the road. They ve earned my family and I s business for as long as we reside in the area! Thanks guys!Services: Auto engine diagnostic, Engine repair

  Nick S.
a year ago
Took my vehicle to Total Auto on 2 occasions and was very pleased.I had them paint the roof on my car due to peeling paint, they had the car for 2 days and the roof came out flawless. For the amount of sanding they had to do the price was very reasonable and I got my car back within a timely manner.I also had a great experience with Total Autos repair shop. They changed my leaking A/C line on my car for $300 less than what Sunrise Ford quoted me, and it only took them a day.It looks like St.Lucie county has an auto center that does honest work.Services: Painting, Air conditioning

  Todd Nunnally
7 months ago
Take this from a life long mechanic.I needed a valve stem installed on one wheel , it was leaking bad, and glad I asked for a quote before any work was to start. They tried to get my keys before getting me my quote. Finally they popped a # off their head of $80.00.Go to St.Lucie Batttery and Tire. $28.00 and done in a 1/2 hour. And they didn't try to sell me things I didn't need.I do not work for SLB&T.

  cesley travis
4 months ago
This place does it all and their mechanics really know what they're doing too. Prices are reasonable.

  Jennifer Lindenberg
3 years ago
Absolutely amazing customer service!Young lady and young man helped me figure out rotors for my soul... Thank u too Mr mechanic as you said they were just fine just ugly haha, the honesty will make my family repeat customers!!!

  Melissa Favorite
a year ago
I was leaving town and stopped by last minute. The staff were super helpful, friendly and very welcoming Customer service was great! They did oil change and brakes got me in and out quickly and were reasonably priced. Would definitely recommend them and will be going there again in the future.Service: General repairs & maintenanceService: General repairs & maintenance

  Caitlin Jade
a year ago
I had to have my car towed to a shop and I had to pick one in a split second, something in me said pick this one, and I'm so grateful l did. Mechanic Mike took great care of my car, and when she was having issues still the next day he took her back in for diagnostic no charge, and that right there is why I will bring my vehicle here first. Thank you so much, keep doing what you guys do best the kindness the speed and professionalism is top notch!Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Neil Bahnick
a year ago
I just wanted to give the owners and employees a shout to say thank you!I myself have been going to total since it was Meineke muffler in high school.The people there have been taking care of my vehicles AND when I had my business even went out of their way to do mower repair for me (that they did not have to do) just to help me get back out there and back to work.Recently my 79 year old mother needed an oil change. She s afraid to take her car anyway anymore because as soon as a woman walks in. Especially an elderly woman. Most mechanic shops see $$ signs.She told me the shop was packed, but she told them she needed service soon as she was also having some engine problems. The young lady at the front desk went out and explained to the owner Roy that an elderly woman needed help.They got the car inspected, immediately found the problem and instead of running up a huge bill. Replaced the heater core hoses that was actually quite a job, and didn t charge her for needless service or equipment. They also as a nice gesture changed her oil for her and got her out and running smoothly as soon as possible. They didn t take advantage of her or her situation like most places nowadays. Nobody there knew her as my mother. To them it was just another customer and they treated her so nicely and promptly.I thank them for treating my family as their family and I d recommend total auto to anyone that needed help with a vehicle. It s almost a one stop shop. From paint and body to engine and A.C.Thank you all over there for your quality and compassion and above all. Trustworthiness!I ll send everybody I know with vehicle trouble there. Not to mention all my vehicle needs.Services: Auto engine diagnostic, Engine repair, Oil change

  Joseph Goldstein
a year ago
I'll give three stars because they did three quarters of the work correct.Sent a friend in for an alignment. Before she drove with her son to n. Carolina.Almost 100$ then 60$ for a bolt. They told her it was worn out and the alignment would not hold.??Then only aligned three wheels into the green. The one wheel is hardly moved from the original check. She brought it back twice before the trip. The didn't have time to check.

  Carolyn Emma
5 years ago
I have 2008 Jeep Liberty with a sliding skylight that was never fully functional. Last week it separated from the top of the car and became a sail causing us to be drenched with rain last week when driving on the highway.I brought it to Total Auto Care with little hope of fixing my 11 year old clunker. All the mechanics and workers assembled around the car and were very interested in trying to find a solution since replacing the sky slider on an 11 year old car was not an option. They got their manager to join in this mechanical consultation and together they developed a plan. They were the most cordial and helpful group!They managed to remove the old adhesive on the roof, (my husbands emergency patch job) secure the sliding frame to prevent it from opening and seal the roof to the frame. They even cleaned my car. They were enthusiastic as they explained that they sprayed it with a hose to check for leaks . The price was so reasonable I could not be more pleased.Exceptional customer service. We were just amazed at their attentive service and super friendliness.

  Christina Lapi
a year ago
Absolutely excellent service! I was in need for repair asap the office staff was very understanding and accommodating to my needs. With in a day my Vehicle was repaired and I might add costed less than I imagined! I would absolutely recommend!!!!Service: Engine repairService: Engine repair

  Pamela Dalsgaard
4 years ago
I just had my car fixed here. What a great experience. When I was leaving work the night before, my car was acting "funny". The check engine light came on and I was afraid I wasn't going to make it home. Of course, it was raining and dark. Having recently moved to the area, I had no idea where to go. So what does anyone do these days? Google it! I feel so fortunate to have found this place. The great reviews are not a lie. I also got really lucky that it was super close to my house. I limped my car up there this morning. They asked if I wanted to wait, I said no. Even though they said it wouldn't take long. ( I've heard that story before). I just asked them to give me a call when they knew what was wrong. When I mentioned I was going to walk home (super close to my house) they (nice guy at desk) said that wasn't necessary, he would drive me. Who does that anymore???? My car was dropped off, repaired and ready for pickup in 2 hours. When I picked my car up I mentioned that I walked and yet another nice woman at the desk, said I shouldn't have (seriously????). Before any repairs were done, they called, told me what had to be done and why, gave a price breakdown and mentioned some things I should do to prevent future repairs! What a relief I found this place. My husband usually handles all repairs and maintenance himself but he travels frequently for work and of course this happens when he's gone. I'm just so thankful and grateful I chose Total Auto Care Center! Thank you.

  Jennifer Hanner
9 years ago
I brought my daughters car here after she had an accident. Jerry was very professional, nice,understanding and very helpful. He dealt with the other peoples insurance company so I didn't have to. He made sure they replaced everything that was needed and not just repaired it. My daughter and grandsons safety was all he was concerned about. Jerry went above and beyond the call of duty to insure me her car would be fixed correctly. Along with the repair shop crew, they all did a great job on all the work they had to do to fix the car. Also the paint shop crew, did a wonderful paint job as well. With both of those departments doing a fabulous job you can not even tell the car had been in an accident. I am very grateful to all them that had a part in fixing her car. Also I was first told it would take about 4 weeks to finish the car, when in fact they had it done in 2 1/2 weeks. I can not say thank you enough to you all...Thank You Thank You Thank You

  Gregory Bassett
8 years ago
I have purchased one of the most temper-mental vehicles in Saint Lucie county. I have had taken it to some well known large corporations and some smaller chains that looked really professional and still have had issues with my vehicle. I took it to Total Auto and from the time I entered their facility I was greeted with a smile and a "Hi! How are you today?" from the friendly staff member. But the best part is that they did an overhaul and an extensive amount of time was spent researching what the cause of the issue was. Now I know what is going on with my vehicle and I was happy to hear it. I am never happy to hear that my vehicle has issues but It has a source and that source has a name. That is what thrills me. I spent way too much money looking for an answer and I got it here at Total Auto! Thanks to all the technicians who worked on my vehicle, the pleasant people behind the counter, and even the owner who personally worked on my vehicle to come up with the cause of my issue. All my future work is headed your way!

  b Hernandez
4 years ago
This is the BEST place in the world to bring your car if you need a paint job, have dents or just an overall detail. I brought my car to Bill and it had severe water spots, paint oxidation, dents and probably more damage that I could accurately describe. For a very reasonable price my car was restored to new. The care looks brand new and the work done was impeccable!! Bring your car to Total Auto Care Care and you will receive the best work in town!!!

  Babu Thomas
9 years ago
My wife and I have been customers of Total Auto Care Center for the past10 years or so. It is really a pleasure to go there and have your car checked out by their efficient mechanics. They are extremely knowledgeable in identifying the problem one may have with one's vehicle and they suggest just the work that needs to be done. Honest as the day is long, they stand by their work and charge you a price that is always fair and reasonable. I cannot tell you how happy we have been with the work they have been doing on my wife's and my car for all these years. I certainly suggest that if you need work on your automobiles, give these folks a visit and find out for yourself what we have been experiencing. I don't think you will be disappointed.

  Kathy Green
a year ago
They were very accommodating and made everything so easy. I am a widow and feel like they did right by me. I would highly recommend them to family and friendsThServices: Air conditioning, Oil changeServices: Air conditioning, Oil change

  Larry Jones
8 years ago
I have been going to Roy & Bill's since before they became Total Auto and I have always received prompt, expert and economical service. My '94 Honda Accord has served me well because of the great work that they have provided. I highly recommend them for all automobile problems and maintenance. And kudos for Jessica for providing a pleasant atmosphere from the front desk.

  Emil Kuntz
6 years ago
Great, knowledgeable, fast, caring, service at very fair pricing. We drove across Florida to get our Sprinter Van serviced, and glad we did! Eric the owner, and his staff are dedicated professionals, that truly know what they're doing. No pretense, just honest good service.

  Pam Groothouse
8 years ago
I have been a customer of Total Auto Care Center for over 15 years, the reason: honesty. As a woman I found that most auto repair shops seem to find a lot more wrong with my car than there actually is. The mechanics at Total are totally honest and work to save me money instead of trying to take all of my money. I got a great deal on my auto paint job and just a couple of weeks later scratched the side of my car pretty bad, took it in and the buffed it out for me right then and there at no charge. Everyone is friendly and conscientious! I have not had a bad experience there.

  Nicole Mccormick
5 years ago
I would rather be towed 30+ miles to a different mechanic than go here if I broke down in front of the shop. The lack of care for their customers amazes me. The head mechanic was very nice to me compared to everyone else I dealt with but I still have issues with my breaks after the work they did and they looked but made no point in trying to resolve. I was talked to like I didn t know anything about the truck I drive EVERY DAMN DAY. I came here on a good review but was so upset by how I was treated & the lack fixing the actual issue with my truck.

  Lauren Newsome
a year ago
Very efficient and knowledgeable. I have an older toyota pickup and a newer mercedes, that are wonderful for both vehicles. They do minor and major repairs. Very quick service

  David Davey S.
a year ago
Trust and honesty are big with me. I have been doing business with Roy for years. You will get that here. He's told me there are repairs that my vehicle doesn't need at times. You don't get that type of honesty anywhere else.

  Sue
9 months ago
Super experience and an auto body right next door. Nice clean waiting room and restrooms for those who wait. Reasonably priced and trustworthy.

  Blake LaBarbera
2 years ago
Been going here for years across all of my families vehicles, no other auto shop has been quicker or more professional in their service; very informative and helpful when it came to all of our cars' problems, be it an oil change or a new can of paint.Services: Painting, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Engine repair, Auto detailing, Wheel alignment, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Painting, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Engine repair, Auto detailing, Wheel alignment, A/C installation & repair, Air conditioning, Battery, Oil change