ARS Powersports of Fort Pierce

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Johndrow
2 weeks ago
Service departments SUCKS. I brought a Polaris RZR 1000 with the problem of it running poorly. Asked them to use their Polaris Digital Wrench Computer to diagnose the problem for $110. They then gave me a $1000 bill saying the valve time was off by 3 teeth. Also, my drive belt was bad, which they showed me and it was. They never called me with a quote for doing that work. That is an issue in itself, but it gets worse. They did a compression check and said it was good, which was written on the work order. However, it is impossible to have good compression with valve time being off. Also, I knew it was not off because I checked that along with many other things before bringing it to be diagnosed. They called 4 weeks later and said it was all fixed and runs great, they also wrote that on the work order as well. I get there to pick it up and it runs the same as when I dropped it off. The mechanic, and I use that term loosely, said it ran great yesterday I don't know why it is running bad now. Left the machine there for another 5 weeks and I called once every week to check on it and the service manager, Leonard said, yes we have been working on it and he would check with the mechanic and call me back, which he never did. Finally, they told me they couldn't figure out the problem because the RZR was too modified. Which I guess a full HMF exhaust system and stage 2 Hot Cams are too modified for them. Very disappointed, I would not let them work on my bicycle. The only slightly nice thing I will say about them is that they must have agreed with me that the valve timing story was not possible, because they did take 2 hours of labor off without any fight. So it cost me $750 and two months to get a new belt. Which is a 20-minute job that I have done on the side of a trail in the past. Also, they store your machine outside in a dirt parking lot, the bike was spotless when I brought it in, and when I got it back it looked like it had been used in a war. They did not even wipe it down.

  L S
2 years ago
Bob in service is amazing, Greg in parts was excellent, and Burt in sales also did a great job helping us with the purchase our ranger! Highly recommend ARS!

  Adam Senko
3 months ago
Had rats eat up some wires and they quickly found all the problems. The best was the price very reasonable.

  Max Bortnick
8 months ago
Well they were really nice and the owner let me drive a Polaris Slingshot but at the time it wasn't what they are today anyways the store closed down a few years ago and it was a really cool store, anyways I'd give him five stars even if he's out of business

  SECURITY CAMERAS
4 months ago
Fantastic Customer ServiceGreat PricesSuperb WorkmanshipHighly recommended

  AFFORDABLE AIR REPAIR AIR CONDITIONING, LLC M
11 months ago
Bought a ranger from here a few years ago. its been great. No issues so far . I like that they are local so you can walk in and get oil change kits and parts etc... They also have in house mechanics to fix anything if you need it.

  P Dolan
3 years ago
I'd like to visit, I got good reports on repairs here. I just put my bike together and my mechanic won't touch it. It's a hawk 250 Enduro.

  Pamela Dobbelaer
2 years ago
Bob and his team did an outstanding job with a warranty issue. They went out of their way to accommodate us and great communication through it all. Thank you!! It s nice to have received great service and great customer service!! We would Highly recommend using them!

  Andrew Sentz
2 years ago
Bob and Sean went out of their way to take care of a simple warranty issue on my Ranger after my original dealership claimed they were to busy and told me to take my newly purchased machine elsewhere. Great communication at ARS and great customer service!

  Savannah Dutoi
3 years ago
I am just now getting around to writing a review for them but April 2020 we bought a CanAm defender. Of course we were just going to look with them letting us have a honest good test drive on both a Honda and Can Am we were very sold. No pushy dealers just honest easy people. Nice test track. Painless purchase and still a great running machine. Wouldn t go anywhere else and we have other dealers much closer to home.

  ERNIE RODRIGUEZ
3 years ago
Called them to order some Polaris Parts and spoke to Greg and Dylan, both were very helpful and were able to process my order and ship it to me. Great customer service! Will definitely be using them again!

  Thomas S
2 years ago
They gave my 2017 Polaris a good going over and found legitimate problems beyond the ones i suspected. Its running like a new machine now.Estimate was accurate and it didnt take too long considering the amount of work they had to do.We would recomend ARS.

  Jim Reynolds
3 years ago
I bought an unused (new) 2016 Polaris Ace 900 SP from another dealer. I always try to buy local but in this case it was a great buy. The selling dealing said no warranty which I fully understand due to age.Prior to me buying it I called Polaris concerned with the fluids, gas being in it for a long period of time, etc. They gave me advice what to check, etc. Also mentioned all should be 100% fine since it s still new/Unused.I brought it to ARS since they re local (keep $ in our own city) and I heard good service reports about them. I spoke with Eric from service. I didn t mention about speaking w Polaris but Eric suggested having things checked same a Polaris mentioned. He s also trying to get a warranty for me since the VIN shows new/unused.Dyllan in parts went out of his way spending time finding me add on accessories and gave me some good advice.At this point ARS has my ACE having Eric work on a few things (fluids, gear shift linkage is tight and seeing if he can get the warranty.My overall experience so far has been great with ARS. I pick it up in a week or so then will post my final review after getting it worked, adding accessories and seeing the bill. Yes Eric did give me a estimate but it s to be seen until I pick it up.12/16/20. I completed the second part of my review on the ARS Okeechobee store website since I purchased a CAN AM from there and had service done. See my review in the ARS Okeechobee google reviews.Bottomline is: I couldn't be happier with both locations. The stores have the same owner (Phillip) who takes pride in his family owned company. Pride is one thing but being able to make the client have a great customer experience is a totally different thing. Phillip and his entire staff made my experience exceptional from ordering parts, service to sales. I read reviews from restaurants, other stores, etc. at times and do understand when it comes to making the public happy all the time it's nearly impossible. Maybe I've been lucky the 10-15 times I've called and/or went into ARS but the company is customer first from what I can see and have personally experienced. As I mentioned in my follow-up review (in the Okeechobee google reviews) I'd at least give Phillip and his team with parts, service or sales, I don't think they'll let you down.Phillip THANK YOU!!! Please extend my THANKS to your employees as well. Regards, Jim.

  Real Estate Post Sign Installations LLC
2 years ago
ARS powersports has to be one of the most friendly dealerships I've been in in my entire life. Extremely professional knowledgeable and courteous. Don't take my word for it just go there and experience what I'm talking about.Martin

  Alexa Torres
5 months ago
Got a kawasaki ninja 400 all good easy process

  Luis Fernandez
2 years ago
Great group of people! Extremely helpful, nice, and always call to give me any updates. My unit needed alot of work, and they came through big time!

  Dan Krueger
a year ago
When I bought my Ranger a year ago, Burt was a great help. When I recently dropped it off for service, Bob was very accommodating and just a friendly guy.

  Charged392
2 years ago
Calling around for an ATV back seat and found ARS right near me. They had multiple seats in stock and ready for purchase. Customer service was great and left with a nice new seat for the ATV. Will be back again for more stuff!

  Serge Gurariy
5 years ago
I was looking for an ATV for my son and these guys are great. Burt was able to get exactly what I was looking for and Brian delivered it to my house next day. Can't ask for more, easy smooth transaction. I will be back for any powersports needs.

  Mike Wycoki
2 years ago
Great customer service! Bob is top notch, always very communicative when we have repairs! Bought two vehicles from them here! Great place!

  Jarrett Nease
2 years ago
Great service. Got my ranger back the same day. The employees were friendly and very helpful. The best Polaris dealership I have ever used.

  Sparky Prep
3 years ago
Top notch. They helped me when no one could. They fixed my RZR after a collision on an impossible timetable for me. Cant say enough good things about their service department. They made a customer for life.

  Brian Hill
4 years ago
Service is awful. Service writer told me twice on the phone he adjusted my carburetor on 2017 RZR that is fuel injected. Brought my sxs there for a fuel adaptive too rich code and they changed the belt ($419 what a joke) and the code came back on within five minutes of getting it home.

  Casey Baxter Scott
10 months ago
Great customer service, staff was very helpful and friendly!

  Greg Gifford
7 years ago
I have been there twice and never again the first time the sales person ignored me I guess because I was on work clothes and driving an old beater car. The second time I stopped because of a bike that caught my eye and went in to ask about it. (I was driving a 2016 car so they actually played some attention to me. ) The first sales person when I asked about the price and financing said I'm not sure and went to get another peraon. The second guy when I asked abput the price. Walked outside with me and looked at the bike and then turned and started talking to a woman who got there after me. Never asked my question and just left me standing there. So I left and paid $6k cash for a nice bike down the road. They lost me and my brother who is looking for a slingshot we will be purchasing his in grant.

  South Florida Adventure Sports
2 years ago
I m used to using the OKEECHOBEE store but this store is my current one now that I live in this area but I will still drive over 10 miles away and I have an zero problem passing other power sports stores on the way Great staff great service

  MattyIce Berg
2 years ago
Awesome place! Amazing staff. Very knowledgeable and friendly! Rick at the front desk was great. Highly recommend, will be returning!

  Larry Miller
2 years ago
If there were more stars I d put them on there this place is amazing as well as the people great service in every aspect there truly there to make u happy and keep you on the trails

  Mobzter Gaming
4 years ago
(Ignore the name this is my YouTube account lol)AnywayThis place has its ups and downs but after my experience today it s worthy of 5 stars, I bought two Polaris 850 highlifters from here and have been in for usual maintenance and I gotta say the mechanics did everything for me and more, and for my most recent repair got my parts taken care of that needed replacement under warranty. Granted it took a while (3 weeks) but they seem to be dealing with a lot of personnel changes so I can t blame them 100 percent for how long it took at the end of the day my atv is fixed and they made it right for how long it took would recommend for all your needs for Polaris and a great staff thank you guys so muchChris

  Eric Barreca
3 years ago
great selection of side by sides , Burt is very knowledgeable 20 years experience in the business .I definitely recommend anyone who is interested in buying one of these , no pressure sales, Large inventory.