Mazda of Fort Myers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vanina Cobeaga
3 weeks ago
Great experience with Mazda of Ft. Myers! It was a true team effort by a group of passionate people pleasers. We were greeted right away and wound up in the very capable hands of Victoria Munoz. She really knew the features of the vehicles, had a very positive and pleasant demeanor, and demonstrated a true desire to ensure we left happy and satisfied. And that we did! The GM introduced me to a color combination I fell in love with and brought my spouse pizza because we hadn t eaten all day while Rodrigo worked a deal that we were quite pleased with. The finance manager explained the entire process to us and made us feel very comfortable. If you re in the market for a great new car, give a Mazda a try and don t go anywhere else but Mazda of Ft. Myers!

  Emily Cochran
4 weeks ago
Everyone was so helpful! All my questions were answered and the whole process was very smooth. I felt heard and everyone seemed happy to help. Shane did most of the heavy lifting of the whole process and I left only a few hours later with a new car.

  Nickie
a week ago
Victoria and Rodrigo were both awesome! This is the second vehicle Ive gotten from this dealership and both times were smooth and stress-free. Best experience I ve ever had buying a car and my Mazda is the nicest vehicle I ve ever had. All around I couldn t be happier. Thank u to Mazda of Fort Myers and especially to Victoria and Rodrigo!

  Betsy Buch
a week ago
After looking on line for a new car, I went to the dealership and met Tiffany, who had sent me an email about my interests. I was shown and tried a variety of suvs to help me figure out what I wanted. Lots of information was presented without lots of pressure.Negotiations for my trade in were done and ii felt I was given a good and reasonable deal.There was a bit of a wait for the finance manager due to some computer issues, but once we were in our cash deal was quick and smooth.The car was detailed and ready when we were and a short course on some of its features was given.This was a smooth and enjoyable transaction and I would highly recommend Mazda of Ft Myers and Tiffany in particular.

  Trinigal
2 weeks ago
Steven went above and beyond to make the deal happen for me. Tanner was especially customer focused and courteous in getting to know me, showing me features that I did not know were there, and making me feel comfortable. The finance manager was very professional in meeting my needs. Great team. Wish the process was quicker. Will definitely be recommending my friends to work with your team. Ann

  Dorothy
3 weeks ago
Greeted outside with courtesy, directed inside for service. service writer was polite and efficient. Auto technician did a Great job with a Video in which he checked all parts/areas of the car. He recommended one thing to be done and since this dealership was so great, I decide to go ahead with getting it done t this time. This was my first time to this dealership and I was truly impressed.

  Tamara Mota
4 weeks ago
Winston in the service department is awesome! He made the service process so smooth and went out of his way to assist me with all of my queries, big and small. The nicest and most professional guy in Mazda services although the service department is all good. The sales team however could learn a lot from the professionalism and honesty of the service department. I would highly recommend Winston !!

  Chanel Dior
a month ago
I just want to take my hat off to Winston. He is amazing every time I go into Mazda I m taken care of professionally, effectively & in a timely manner..Winston always make sure I get a early appointment so that I have the rest of the day to go to work and get whatever else it is I have to do on my schedule done.. Winston is very friendly and knowledgeable and gives each and every client his undivided attention and his customer service is a 10 out of 10 every time! I will definitely continue to go back and I will definitely recommend to my friends and family. Thank you Mazda (Winston)

  Lorna Journet
2 months ago
I had an outstanding experience at Mazda of Fort Myers! Cristian, the sales representative, went above and beyond to ensure all my requests were met and helped me find the perfect car. Mr. Connor's guidance throughout the process was invaluable, and the dealership manager, Rodrigo, provided excellent care. Mazda of Fort Myers truly makes you feel like part of the Mazda family. I'm extremely satisfied with their service and my new car. Highly recommend this dealership!

  Annmarie Goose
a week ago
Very disappointed in this dealership. I went to buy a car on Easter hoping for Easter sales cause one would think your only open on Easter for the good sales .,when I asked they said no we don t have any. There was that ., and I really felt like I wasn t being helped. I gave him a price I wanted to stay between and basically gave me maybe 2 options and said that s it ., I was completely willing to go over my price but he wasn t trying to help and at least say hey well help me help you ., can you do a bigger down payment ., nothing I ended up going to a different dealership and went over my price by a few hundred because I liked the options. Was disappointed in the salesperson.

  Paul Bertino
a month ago
Had some random Infotainment issues on drive South to Ft. Meyers. Called into the dealership and was set up with a next day appointment. A patch was identified and uploaded, had oil change and tire rotation done since the dealer offered these at competitive rates. 2 hours start to finish for service and all still good one week and 1800 miles later.

  Denise Pennisi
3 weeks ago
Winston in service was friendly, helpful, and knowledgeable. He kept me informed during my car repairs and made the experience pleasant. I would also like to say thank you to Matt in sales for his helpful information regarding trade-in.

  Teresa Scalia
4 months ago
Adrian was very pleasant, enthusiastic and did an amazing job showing us all the features of my new CX50. He is Very knowledgeable about the cars We highly recommend Fort Myers Madza. Rodrigo Carrara the manager came and met us to see if we had any question or concerns. One of the best car buying experience we have ever encountered.Thank You Adrian and Fort Myers Madza.

  Slawomir Siejka
2 weeks ago
"I had an exceptional experience at Mazda of Fort Myers! From the moment I walked in, the staff was incredibly welcoming and helpful. They took the time to understand my needs and preferences, guiding me through their impressive selection of vehicles. The purchasing process was smooth and transparent, and I felt like they genuinely cared about finding the perfect car for me. The service department also deserves a special mention for their professionalism and efficiency. Overall, I highly recommend Mazda of Fort Myers to anyone in search of a top-notch car buying experience!"

  Michelle Caraway
2 weeks ago
My experience at this Mazda of Fort Myers was very pleasant thanks to the friendly staff (especially George and Rosa) that attended to my needs. They were able to even help us upgrade our vehicle to a new Mazda CX-30 for a reasonable price. 10/10 would recommend this dealership!

  Slawomir
3 months ago
From the moment I stepped into the dealership, I was greeted with exceptional customer service. The staff at Mazda of Fort Myers were not only knowledgeable about their vehicles but also incredibly patient in answering all my questions about the Mazda CX-90 PHEV.The test drive experience was outstanding, providing a comprehensive understanding of the vehicle's features and performance. The dealership staff demonstrated a genuine commitment to customer satisfaction, making the entire purchasing process smooth and stress-free.Moreover, the attention to detail and transparency in explaining the pricing and financing options were noteworthy, fostering a sense of trust throughout the transaction.Having explored the Mazda CX-90 PHEV thoroughly, I am thoroughly impressed with its innovative design and eco-friendly features, which align with my values as an environmentally conscious consumer.In light of this positive encounter, I am more than happy to recommend Mazda of Fort Myers to friends and family who may be interested in the Mazda CX-90 PHEV or any other Mazda model. The exceptional service, combined with an impressive vehicle lineup, makes this dealership a standout choice for anyone in the market for a new car.Thank you to the team at Mazda of Fort Myers for making my car-buying experience memorable and enjoyable.

  Kara Pleasant
a month ago
I have recently been to dealerships all over Southwest Florida, assisting my mother with purchasing a new car. Connor was by far the best Sales Advisor!! He was patient, professional, and a joy to work with. Connor was knowledgeable, answered every question she had and even has a great personality and sense of humor. Connor will definitely be my go-to car salesman for all future vehicles. He is highly recommended!!

  Amanda Devine
a month ago
Everyone was very professional. The situation was resolved very quickly. I was informed of the progress all the time. Cassidy, the service advisor is awesome and Dennis, the mechanic is amazing!!! I highly recommend Mazda Fort Myers to everyone. :)Amanda D.

  Jack Lawrenia
a month ago
Great team at Mazda of Fort Myers. Excellent experience, everyone went out of their way to find the Model to fit our needs and budget. Highly recommend this dealership and when looking for a Mazda ask for Tanner he will exhaust all resources to find the right Model for you.

  Daniel Riera
3 days ago
Great experience my monthly payment was adapted as my needs which was my main reason to go there . Rodrigo and his staff were great very attentive and the financial process was easy and fast . This is my second lease with Mazda and I am very happy with the services

  Eric Spivey
a month ago
Nate Cook helped me big time found that the brake fluid in my 2021, CX 5 what s contaminated? Also, the oil was contaminated as well. Nate saw to it that the master cylinder was changed gave me a good deal on a new one cleaned and flushed both systems and since I needed tires which I was going to go to Costco to get Nate did such a fabulous job for me, I purchased the tires from Fort Myers Mazda. I think Nate for the job that he did on my behalf. If you wanna work with anyone I ll gladly work with this man anytime!

  Jarod Callander
4 weeks ago
Buyer Beware!!I purchased a vehicle from Mazda of Ft Myers and it has been nothing but problems! I got them a check on 11/28/2023. I asked them if there was anything wrong with the vehicle. Other than minor rips in the leather seat I was assured nothing was wrong. I had to reach out to them several times after that to ask about getting papers signed. They finally had a notary meet me in Ohio to sign the papers on 12/14/23 (even though the papers are dated for 12/11/2023). They had the car delivered to my mother s condo in Florida on 1/3/2024. I flew to Florida to get the car on 1/7/2024 to get the car. I immediately saw the touch screen radio was not working, which was not disclosed to me. The vehicle had not been cleaned at all, had no floor mats, 1 key, speakers blown, rubber seal on back door was falling off, more leather torn than I was told about, and the windshield wiper sensor was out. All of these issues were told to the Sales Manager Rodrigo and there was no solution, not even an apology provided.I paid to have the oil changed before driving it back to Ohio. While on the highway at highway speeds I felt a shimmy in the front tires. Once I got back to Ohio the check engine lite came on. I took it to Buyers Subaru by the airport to have it looked at. They told me it needed sway bars and bearings along with a new transmission.Again, I told this to Rodrigo and got no solutions or apology. The Buyers service department let me know codes had been deleted from the system, so most likely this was a known issue that was not disclosed. Luckily Buyers was able to get the transmission work covered under Subaru s Goodwill Program and I only had to pay the deductible.While the vehicle was at Buyers the temporary tag expired and I had not received copies of the papers I had signed or hard license plates. Mazda of Ft Myers finally sent me copies of the paperwork on 1/15/2024. They sent me a second temporary tag on 1/30/2024 and the hard plates on 1/31/2024.They will not tell you honestly about issues with a used vehicle. They will not call you back, you have to wait on hold for them to get around to answering the phone. They will not do anything to make a huge problem right!

  Farin Jones
2 weeks ago
I had an appointment 7:30 am. Left my car there over night I finally left there at 2pm.I needed oil change. 15000 miles service.They were nice .got everything done great. But what was the point of first appointment of the day?!

  Mary Ann Kolis
4 weeks ago
Bait and switch, not good with formal Costco pricing, don t like to give you any papers with info- luckily I took pictures. Only go to Tiffany S. Great salesperson- patient, kind, listens to concerns and quiet when her peers locked her out of the store at night!! They don t look out for each other. So sad.Also, no cash to reimburse the gas that I had to put in a loaner while they kept my trade in before I could get the new car!

  Christleen Knaub
5 months ago
The words "honest" and "kind" are never what you expect when it comes to buying a car, but I can proudly say, the Mazda of Fort Myers team exceeded all of my expectations from the second we arrived. Our sales advisor, Brett Slaughter, was extremely knowledgeable and thoughtful. The car we came in to see was just sold, but he made it his mission to find the perfect car for us. He took his time and never made us feel rushed. You can tell he is passionate about cars and the customer experience. I would recommend him to all my friends and family.We also had an amazing experience with Joe, one of the Finance Managers, who shopped around for the best interest rates and customized my payments to fit my monthly budget.In our car buying process, we also met Travis L. & Matt K. who were great to work with. The entire process was smooth. Previously, we have purchased cars at other dealerships down the road (Honda of FM) and left feeling taken advantage of, this experience was so refreshing in comparison (honestly, there's no comparison). You can tell their GM makes customer service and relationship building a top priority. I can't thank Brett, Joe, and the team enough!

  Larry Pearson
3 weeks ago
Best service department around! They always keep me informed as to their progress on my car, and always ask if I am OK with what they re wanting to do. They present the price of the repair first and I Always get my car back in great shape.

  Betsey Kane
a month ago
Wonderful service department. Mari was very helpful, professional and just a pleasure to be taken care of by her. The techs sent a video that was clear and helpful. Very thorough. I highly recommend this place to anyone with a Mazda.

  Steven Cohen
a month ago
Customer service is understaffed. They do a good job but they don't answer their phones and don't call back. It is easy to get an appointment, but it takes 3 hours or more to perform an oil change. Other dealerships automatically take your car through the carwash, not Ft Myers Mazda. No managers are available on the phone or they just disregard your call

  Barb Kesler
3 months ago
Great experience! Steven Morales, the sales manager was amazing! My salesperson, Adrian, was so patient, helpful, and very knowledgeable about the vehicle s features and stats. If you re looking for a great vehicle and an awesome buying experience, I would suggest Mazda of Fort Myers. Thank you for a fantastic experience.I m a happy customer!~ Barbara Kesler

  Gina Hevia
2 weeks ago
Great experience with Mazda of Fort Myers! Kiersten and Colin were super helpful and I love my car! Thanks!