O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doug Wootton
a week ago
Great service as always. Kara was super helpful.

  Alec Potter
7 months ago
A huge shoutout to Ms. Dot at O Reilly s Auto Parts for helping me the find the car battery that I needed for my Ford Fusion Hybrid. Her customer service was outstanding, she was very friendly and she answered any questions that I had with ease. I will recommend her and the Fernandina location for any automotive needs!

  Sue Smith
2 years ago
If I could give a rating higher than 5 stars I would. The woman (Angela?) that waited on me was amazing! She saved me money, gave me great advice, was extremely kind and made me so glad I went there. It is so difficult to find customer service like that and a company that stands behind their products. Thank you and well done!!

  Korey Rice
3 months ago
Best parts store around. Kenny is awesome.

  im not creative enough to make a username
5 months ago
Very helpful. Only place to have what I was looking for.

  Jesse McDonald
3 years ago
Staff is amazing and knowledgeable. I hardly ever hunt for a part, rather I ask them for what I am looking for and get their advice! They also can get parts in stock extremely fast! I definitely will continue to use them and recommend them to others.

  William Wellner
3 years ago
Been here a few times, once the guy working the counter wouldn t look up my windshield wipers with his computer and told me to bring them in and he d match them up. I looked them up on my phone in the store and bought what I needed. On my second visit months later I got to the store and they was closed before 9 and was out back smoking.

  Jenn Recer
a year ago
They go above and beyond to help their customers. Hands down. First experience in this store and I ll never go anywhere else. Thank you for everything you do.

  Card My Yard Amelia Island
3 years ago
The GM Torey went above and beyond today to help me when my car would not start. He drove over to the parking lot where I was stranded and determined I needed a new battery. After we got my car started I drove over to his store and he personally installed a new battery for me.

  Eric Medina
a year ago
This store is always very helpful. Definitely my go-to auto parts store location.

  Shaun Goodwin
7 years ago
Went in on Monday afternoon to buy a replacement glass piece for my passenger side mirror. They took my name and number, ordered the $12 part and said it would be available at 0730 the next morning. I went in the next day after work at 1730 and they had no record of my visit, nothing was ordered and they wanted to sell me a $240 replacement (but couldn't tell me why it would cost so much).I hate leaving negative reviews but there's more deserving people out there who work harder for your money.

  Timothy Hatcher
2 years ago
These guys are the very best in the business. They always go above the call to give every customer a very good experience in their stores.

  Duran Wood
2 years ago
On vacation here in Fernandina. Had the clamp on my downpipe (v-band clamp) come lose (6.6 Duramax). I called, talked to Angie, and despite issues with the driver/navigation, they made it happen! Would recommend them, for sure.

  ibewcountry
3 years ago
These people have always been very helpful and polite. They also are knowledgeable about what parts you need and their prices are competitive.

  Dennis Derichs
2 years ago
Had what I needed in stock at a reasonable price. Angel knows her stuff. She was a great hell!

  Bill W
5 years ago
Most of the time when I need a part for my Ford escape, I can come here and they have it. Every time I walk in everyone is helpful and very friendly. It's my number 1 stop for auto parts

  Heather Merz
3 years ago
Everyone in the store was extremely nice and helpful! They gave my kids little toys and lollipops while we were checking out!

  Ed Coop
6 years ago
I have a fleet of automobiles including cars and trucks this company meets all my needs and last vacations of an auto parts dealer. Very knowledgeable staff if they don't have it I got it next day and ready to go back on the road.

  Alyssa Leanne
7 years ago
Went in to see why my engine lights blinking and I asked the guys after they checked it out what I needed to get (needs tune up) and they literally told me to go ask my boyfriend what HE thinks I should do. Sorry, I thought you guys were the professionals. Terrible business ethic you have there; being rude and unhelpful because you don't want to talk cars to a female.

  joe horvith
a year ago
The employees are very knowledgeable and lend you tools if need them

  J. Bradley Heck
2 years ago
Very personable older gentleman that was very charming and helpful ! 5 star business and customer service.

  Jennifer P
9 months ago
Dot is the best. Always knowledgeable.

  Cory Krulac
7 years ago
Facility is clean and a decent selection but the customer service could be better.

  Michael Pittman
5 years ago
If you need stuff for your vehicle this is the place to go. Always so helpful.

  Jeff Stewart
2 years ago
Horrible experience. Dot the manager just does not care. Hard to believe she works for a large company.

  pieter jordaan
3 years ago
In and out in 5 minutes. They know their products and have good advice.

  Jaime Ferreira
3 years ago
Love the store, service was not so pleasant.

  Peggy Compton
2 years ago
Had what I needed and staff was very helpful

  joann gentry
4 years ago
Gotta have auto parts and they have good prices and friendly and helpful stuff

  jon -
a year ago
I went there and the guy helped me.