Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steve Daniel
2 months ago
My truck wouldn t start. They responded within less than an hour. They tested my battery and started it with a jumper pack. Their drivers are always friendly and helpful.
Kali Fleischman
4 months ago
I can t thank Chris enough for being so prompt and efficient in unlocking my car door. I ended up locking my car keys in my running car and he helped in a matter of moments. Highly recommend for all your locksmith needs!
8 months ago
they towed my car to their parking lot and did not return it to me. burn in hell. you are not human. you took away not just a car from me, you took a year of my life from me
Ace Crixus
6 months ago
Horrible work ethic, took my daughters Sebring there for a control arm replacement and they tried to make me replace the entire front suspension. When I said ok, they declined working on the car stating it s too old. They just didn t want to do the work. Lazy!!
David Rash
4 months ago
Chris was great in helping me with the tire change. All of your staff are great. Thank u so much
Majken Holden
4 months ago
Always honest, professional & the only shop I want to use for my families vehicles! Prices are always great too!!
Ron George
4 months ago
Overall pleasant experience. Bring cash and a good attitude if you get towed.
Jill Dunn
a year ago
I called them at 3:30 on a Friday (today) because my car wasn't starting without a jump. The gentleman on the phone took time to listen to me, basically diagnose over the phone that I needed a battery and check to be sure they had the battery I needed before telling me to come up there. They took care of me in less than an hour! If I could give them 10 stars I would! Excellent service!Service: Auto battery maintenance
Eric Hronowski
9 months ago
I'm 65 and have used a few garages in my time; I feel comforted by their good communication, honesty and level of workmanship. I'm responsible for our work vehicles and my wife and my personal vehicles and all of our interactions have been positive.
Raymond Guilfoyle
a year ago
needed a quick tow and they were the only company with a quick response very professional, affordable, and reliable! I wanted to give a tip but had no cash and the guy did not want one anyway. Would call them back everytime..After a roadside breakdown, I called Stern and Bruns Garage to get a tow. After 4pm on a Friday afternoon, I only had 45 minutes to get my vehicle towed to Ford. The customer service on the phone was phenomenal, and she dispatched a tow truck while I was still on the line. I was able to pay with my card over the phone, and the driver was roadside and had my truck loaded in less than 20 minutes after I called. Fast, professional, excellent customer service and value. I hope I never need a tow truck again, but it s great to know we have a quality local company to turn to when you need it.They told me they dont accept credit or debit cards for towing or picking up my jeep that was towed if that's the case how did this guy pay for his service he said he had no cash so he must've paid in rubbles there's two reviews that said they paid with cards and they told me only cash
Turtle Moreau
5 months ago
Tow truck driver was extremely professional and friendly make a big difference very greatful
Rachael Parkison
2 years ago
After a roadside breakdown, I called Stern and Bruns Garage to get a tow. After 4pm on a Friday afternoon, I only had 45 minutes to get my vehicle towed to Ford. The customer service on the phone was phenomenal, and she dispatched a tow truck while I was still on the line. I was able to pay with my card over the phone, and the driver was roadside and had my truck loaded in less than 20 minutes after I called. Fast, professional, excellent customer service and value. I hope I never need a tow truck again, but it s great to know we have a quality local company to turn to when you need it.
Aneilia Klebba
a year ago
Made appointment for 2 new tires and oil change1abd 1/2 later I was done and homeThat's the reason why you should accept appointmentsWas quoted between a 2.5 and 3.5 hour wait at other location and a 1 hour and 45 minutes post check in notice the tires didn't come in want to wait longer ?at another locationNo really ??Thank you Stern and Brun's
Tom OKeefe
a year ago
Wasn't happy when I first picked up my vehicle after hours after they did fix a transmission linkage to the shifting handle.Vehicle was unlocked with keys visibly on TOP of driver mat NOT where I told her to put them which was UNDER the mat. Interior lights were on and couldn't figure out how to turn them off so I was going to disconnect the battery but someone had broken the handle on the hood release. Brought it back to shop and left over weekend. On Monday told Rob the owner about problems and he fixed AT NO CHARGE. I would have given them 1 star but they made up for it by fixing the above.
Larry Froemming
3 weeks ago
Well done at a reasonable price and timely.
Stacey Ex5
3 years ago
We've been needing some repairs and oil change for awhile. I'd visited one of those national chain shops and was treated so rude. I'm so glad I went with Stern& Bruns! They are so friendly, honest and helpful. I really trust them. They are incredibly busy but still treat you like the only customer and with care, full explanations and details of your vehicles issues. And even though they are busy and cars are constantly pulling in for this or that, they still complete work in a timely manner! We're customers for life now and recommend them to everyone!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Veronica Tennant
2 years ago
GREAT SERVICE AND HARD WORKING STAFF!! I had traveled from Michigan for a vacation, and about 100 miles north of Englewood, I had my "Reduced Engine Power" warning light come on in my 2018 Chevy Equinox. That happened on a late Friday evening. I did make it to my destination, and knew I couldnt do anything about my car over the weekend, but started calling repair shops in the area first thing on Monday morning. I must have called at least 6 or 7 different places, all telling me they were booked out for at least 2 weeks...even after explaining my situation. Of all the places I called, Sturns was the only place willing to squeeze my car in to get it diagnosed. Sturns took their time to get the diagnosis right, and found the Turbo unit on my car had failed. They quoted me a decent price, but could not guarantee they could find the part, but would do all they could to get me up and running by Wednesday (as this is the day I needed to get headed back home). After calling about a million warehouses, and different dealerships, they finally found a Turbo unit for my car in North Carolina! They had the part express shipped to them and had my car up and running by Wednesday afternoon! Without this part, my car would have never had made it through the Smoky or Cumberland Mountains I had to cross to get home. Thank you to all the staff at Sturns for your professionalism and hard work to get me back on the road to get home!! I would recommend Sturns to anyone that needs an auto repair. They went above and beyond to fix my car, and fix it correctly!! I cant say enough good things about them!! Thank you again to all the staff at Sturns & Bruns Garage!!Service: Engine repair
Tom Francis
11 months ago
They stepped up and helped me quickly with an emergency tire repair. Friendly, helpful and efficient. I will take my business there in the future.
Christopher M
3 years ago
Had my car towed here as it was a AAA certified garage. Front end was shaking pretty badly while driving. Was expecting to hear the worst. Got a call explaining my tires were bad and I needed new ones. Rob gave me three different options for tires. I chose the ones with a road hazard warranty. Tires were a great price and the labor was extremely reasonable. This garage saved my day and did some great work! Thanks for your professionalism and honesty and being so communicative!
mr.c usa
4 years ago
Had a blowout a few days ago on 776 Port Charlotte.Just managed to limp into a small computer business lot a few yards ahead.Called AAA and happily the tow came much sooner than AAA said.The tow driver David was very courteous and helpful Going above and beyond the call of duty ,since( battery died) he also helped me push it back into a tow-able spot .All the while the business owner would come out shouting that he was calling the cops,he was losing business, we had one minute or else ,etc.,etc. I felt bad for the driver ...who kept his cool. It took in all ,maybe 10-15 minutes to hook up and pull out of his lot. But his screaming while we were sweating ,in a hot sun, made it seem much longer......
Jennifer Yater
a year ago
I was a walk in needing a alternator. Within 2 hrs I was driving home. Thanks bunches. Professionalism is way above the others.
Lara Childs
3 years ago
I needed a quick tow and they were the only company with a quick response very professional, affordable, and reliable! I wanted to give a tip but had no cash and the guy did not want one anyway. Would call them back everytime..
Shawn Alday
3 years ago
Love! Love! Love! This shop just went and got the wife's oil change for a trip this weekend coming back Tuesday to have four tires and an oil change for my car these guys are awesome! I can't put it into words how amazing they are but let me try. Their prices are unbeatable very fair honest have no problem going the extra mile for a customer will definitely be doing all my car maintenance with the great people at Stern & Brun's. Do yourself a favor don't call anywhere else, don't go anywhere else. Go to Stern & Brun's Garage you won't regret it!!!
Carol McLaughlin
4 years ago
My battery died and car was in the garage. Called and Jimmy was here within an hour. He was so professional and changed the battery in no time at all. I really appreciate this service. The price was very reasonable. Thanks
Megan Roberts-Eberle
a year ago
Got us in immediately, and our tire with 3 nails was patched 15 minutes and 30$ later. Great service.
Austin Luggar
2 years ago
Gave me back my vehicle with plenty of damage to it that, of course, will end up coming out of my pocket. Interior took a beating as they clearly tried every method they could to get into my car since the doors were locked. Part of the body frame on the back (that was rusted, but stable before) is now falling off. Pieces of the dashboard and door frame are loose/missing. STAY AWAY.
Stacy
6 years ago
The guys at Sterns and Bruns are very honest and trust worthy with competitive prices. I had my car towed there because my char was making machine gun noises. I had no idea what was wrong with the car. They could have sold me a story about my engine being bad, but they were truthful and told me it was my radio. They charged me $50 for the time they spent to find the issue. I also take my car here for oil changes, and for full synthetic it runs about $50, I was paying over $100 in Tampa and Orlando.I also recently took my car in because the check engine light came on, and again they could have taken advantage of me being a female with no understanding of cars, but they didn't. I had a minor issue which they fixed and it cost me less than $100.I will recommend them to everyone I know that needs car repair.
Ed Johnston
a year ago
Thank you Robbie Joe Jimmy for getting me back on the road. Picked up a nail in tire after the storm. Fixed it immediately. My timing was good. Great job. Thank you.Service: TiresService: Tires
Elizabeth Tompkins
3 years ago
I called and they were at my home in about 30 minutes. Then I drove to their shop and within 5 minutes they had it in and replaced the battery and added coolant. They are the best. First time there I sure will go back. Thank you Stern & Bruns
Nathan Mills
4 years ago
RIP OFF!!!!Not very good with my car. I took my car there to get diagnosed for a bad noise out of my tire well. I explained it couldn't be the brakes. They were just replaced. The insisted it was without even digging deeper to investigate. The wanted over $500 to fix... I got a second opinion, turns out it was simply my axle that was bent. I got my car fixed for right under $100. It had nothing to do with the brakes. DON'T GO HERE!!