Tire Outlet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Martin
2 months ago
This is actually Pit Stop! We spent many hours there this week and although things happen, the staff was wonderful! Shout out to Curtis the manager for going above and beyond for us!! We will be back!

  Mr. Carl Davis
a month ago
Made my appointment for 3/6/24 @ 0900.Came in and didn't have to wait. They took care of my oil change and tire rotation. Purchased a battery during my visit and got good pricing to include military discount. Very pleased with the service I received.

  Tonishia Carson
a month ago
Overall I've not had a bad experience with them. Wait times can be extended. But in fairness they are always busy. Definitely suggest making an appointment. They are honest with their inspections and show you what they find.

  Jose Marrero
4 days ago
Hunter was awesome he has done all my vehicles and I couldn t be more pleased in the promptness of their service. The staff is awesome and very knowledgeable. Thank you for all your help.

  Collette Montgomery
2 months ago
Very quick and easy to set up an appointment. Market price plus convenience of quick installation make the price well worth it. Friendly staff, low wait times, well stocked. Highly recommended for locals- comparable to a chain such as Firestone.

  Jared Smith
2 weeks ago
Excellent service. Very happy with my trucks new shoes! Went in a year ago to get a tire patched and Ryan treated me so well I had to give him my business when it came time for new treads! Thank y all

  Noone
2 weeks ago
Had appointment still took 3 hours for Alignment and rotation. 40 min to get on lift after I asked about progress (nicely). Roughly hour later asked again (again very nice) which prompted them to start alignment. Felt like I was running crews again. No appology for time no intereaction uless I prompted. Glad this was my trial run before getting tires replaced on both my cars. And just before I sent review...dropping to 1 star. Car now changes lanes without having to steer. Nice. They refunded promtly next day. Changed stars for that.

  Ellen McCoy
a month ago
Made an appointment a few days in advance. Dropped off car on time. Emailed with items almost ready for service. Called to say car was ready to pick up. Very satisfied, we ll be back. Thank you, Joe and Ellen McCoy

  Rosalio Gonzalez
3 months ago
I was assisted by Bobby C. He was very knowledgeable and very focused on helping us get back on the road safely.The technician told us he would get our vehicle back on the road safely. Fixed a brake house and flushed the fluid.We are fortunate to have this fixed.Thank you Bobby C.You made this experience a pleasant one.I have highly recommend this shop.Ask for Bobby C.

  Bill Rohring
a month ago
No complaints other than an oil change took 1&1/2 hours. I had an appointment and was on time, but yet a long process. Service was fine, staff very friendly.

  Janice Mazurek
2 months ago
Took my vehicle in right at my appointment time and it was done within the time that they told me it would be ready. The staff were extremely personable. The price was very reasonable.

  Sheena Evans
a month ago
I had a seamless experience here. Two guys helped me get great tires at a low price. Install didn't take long and we were back on the road. Thank you Bobby and Hunter.

  Cassandra Fleming
a month ago
Was tired of getting jerked around by Kia so decided to try a new place. Got an appt within 2 days at my time preference, diagnosed within 30 mins. They contacted my extended warranty and got approval, ordered parts were received in 2 days. Very friendly, very easy to work with. Will definitely recommend

  Mindy Carter
a week ago
Very professional and honest about a service I requested when they told me it was not needed at this time. I will definitely be a regular customer!

  Laura Lynn
4 months ago
Very patient and nice crew!! Dropped off my car early for my appointment (4 new tires) and they had it done sooner than expected. They keep you updated through the whole process and don't try to throw on extra "problems" unless it's something you really do need. Totally recommend these guys you can trust them!!

  Ryan lamberson
7 months ago
Do not trust there inventory over the phone. I limped my truck over and hour to there shop on and almost blown up tire because they said they had my tire size. When I got there guess what they didn't have it. Keep in mind I called twice to be double sure they had it. The 2nd time I called they were pissy and gave attitude like I was annoying for calling and making sure. Guess they should watch there attitude and double check there inventory. Y'all left me if a very bad spot. Great customer service. oh btw the name of the person I talked to on the phone is Brittany.

  George A Tsakos
8 months ago
This review is also for the Palatka location! I purchased new tires and had them shipped to the downtown location. I asked them to check my alignment and price a couple other things as well. After sitting for a couple hrs, the tires were done. They quoted me on something entirely different and didn t even look at the alignment. The girl said we will check all that when you come back for the brakes . I left and went back to work. On the way home, my tires were shaking. I made an appointment at the Palatka location, as it was closer and I didn t want to return downtown. They told me my tires were NOT balanced properly and I definitely needed an alignment. I took another day off of work. After 5 hrs of sitting there till closing, they gave me my truck back and said we fixed the balancing and we are sorry, but the alignment we tired, but you need cam bolts so we couldn t complete it, but we will price it and call you ! I said I just need it done. I don t need it priced as I couldn t imagine it being drastically more. These tires cost me $1300 of money I didnt have and I didn t want them ruined. I left there and my steering wheel was at 2pm! The alignment was WORSE! After a week of not hearing from them, I called and was on hold for a while then disconnected. By the time I was able to get the time off of work again and bring it somewhere else, my two new front tires were shot! I got the alignment somewhere else but unfortunately don t have another 600-700 with installation to replace my tires again so I ve been driving long distance, a while on a bad tire. I am so disappointed with this company. If you are a tire shop and cannot balance tires or perform a simple alignment. How are you even in business? Now I will be just under $2500 for tires and alignments when this is all done, due to their negligence. I will never return and I hope I can prevent others from wasting time and a lot of money with them!

  Craig Davis
4 months ago
When I use their online service to schedule an appointment someone was supposed to call me but they didn't. When I got to the counter and told the gentleman what I wanted it didn't seem like he was paying attention to what I was saying. After leaving I guess he was not listening I asked him to inflate all my tires to 34 lb and they didn't touch them. All I had them do was a balance and rotation and I'm still feeling vibration after the balance. I feel like I want my money back

  Lisa Cogar
4 weeks ago
Lots of work was done on my van and the price was very affordable. Best part, it was all done in one day. I recommend Tire Outlet to everyone. I will definitely be returning.

  Miguel Paz Duarte
a month ago
Although an issue arose in my last oil change, they made this right. Bobby kept me informed of everything going on, and patiently listened to the issues the car had at that moment. Honestly, no company or person is perfect, but fixing mistakes honestly makes me trust Tire Outlet more than any other vehicle maintenance place.

  Aubrey Brazeale
2 months ago
I had a very pleasant experience at Tire Outlet with Bobby and Hunter and their great and positive attitudes and very friendly! I had hit a curb and popped my tire and they were able to get me in and out same day within 30-45min so I could attend an interview!

  Ivan
a week ago
Very professional and very inexpensive no price gouging and I trust these guys to work on all my vehicles!

  Antoinette Crosby
2 months ago
Tire Outlet in East Palatka has outstanding customer service. Great bunch up there!!

  Pam Johnson
2 months ago
Every time I have brought my car there, they have been professional and polite. They keep me informed on what is going on with my vehicle. It s a great place with good service.

  Nancy Burnett
2 months ago
Very very helpful staff. From making my coffee to making sure my car is safe to drive. I was visiting from out of town and needed tires. I will make sure folks know about this wonderful business. Thank u for everything.

  Hannah Ogle
2 months ago
Bobby, Chris, and Hunter were all very helpful and completely honest with what was going on with my car. I didn t wait very long and Bobby kept me informed as they were checking things and did an amazing job explaining the diagnosis and what it would take to get my vehicle back to 100%. If you re unsure about how your vehicle is handling go see them and they will gladly help!

  Jim
2 months ago
Wow you can t beat this deal $49 dollars for a synthetic oil change, which includes a tire rotation. Great value! Also the people are very nice.

  shepardn
3 months ago
Waited 20 minutes in line with no one at the registers. Had a problem with one tire asked for a quote for 1 tire and for 4 tires or if repair was an option. They gave me a quote for 1 tire and told me it would be done today if I needed it. Did not feel comfortable using them.

  Christopher Mccarthy
6 months ago
Had an 8:00 appointment for front rotors and brake pads and system flush. These guys did great work and I was out the door at 10:00. Very fair pricing and great customer service in front office. I definitely recommend these guys.

  Tekky
3 months ago
Will definitely be coming here in the future! Bobby ane hunter were extremely helpful and friendly! Tires look and feel amazing, great prices as well.