Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JaiShawn Anderson
4 months ago
I want too say thank you to Mr.Joel because I went o 3 different places to get my battery installed and they claimed they couldn t do it. But Mr.Joel get right under the hood and fixed it for me. I would recommend him to anybody. Thank you so much

  Henry James
5 months ago
Always a good car parts shopping experience Derrick and his team are waiting for you, along with Monique for your commercial business

  Kassandra Stewart
a year ago
Came in with a dead battery on a new car. They were very nice and explained that I should save my money and go through warranty but because the service center was backed up, we decided to go ahead and pay for a battery. I don't remember the name of the nice gentlemen who helped me but everyone in this shop are nice and very knowledgeable and definitely didn't just try to sell me something. They made sure the battery they had would work (I have a very new car) before they charged me anything. Overall wonderful experience for me. Way easier than dealing with the car service center

  Carrie Ekdahl
5 months ago
The guys were fantastic and helped me with my battery replacement

  melisa morgan
10 months ago
With receipt in hand and proof of purchase extra warranties part was unable to be returned do to unknowledgeable and misinformed employees. My husband goes to advance Auto frequently and is a VIP elite customer however none of that was considered when we as a family including our ten-year-old daughter very big need of the correct parts the first time after purchasing the extra warranty and denied the refund we are very close to banning shopping here all together. :-(

  Kandi Bernsdorf
a year ago
I was having problems with my transmission. I was treated very kindly. The staff was helpful and went out of their way to assist me. Great prices cheaper than O'Reilly's. Way better customer service, which is priceless. Way to go Advance Auto. I've always liked you guys better. You definitely have a customer for life, especially after the absolutely horrible experience I had at O'Reilly's on the same day.

  Shaun O'toole
a year ago
Ok I walked in and got to the counter 2 employees were behind the register looking at there phones one of them barely looked up and looked back down real quick and acted like he didn't see me the other absolutely paid no mind acting like he was at home looking at his phone. There was a 3rd employee (RANDY) there he was busy putting stuff back on display he noticed I was standing up there and came to help me. SO THANK YOU Randy,the other 2 need to realize there at work.Yes definitely BIG SHOUT OUT TO RANDY

  Christopher Mills
9 months ago
As An Elite Member I was not very happy with this location.The staff seemed helpful at first but then As my wife was treated poorly,,,,well it went downhill from there

  Dayna
5 months ago
Quick and easy alternator and battery test. 2023 update: Rodney was very friendly and helpful while testing and replacing my battery.

  Tanya Safley
3 years ago
Want to thank the deland store employee who gave me the number for customer service ....the manager at the Orange City store is one of the rudest people I've ever met! It's everytime you go here..you deal with the public I get it...times are rough but good lord...give me a break!!! What happened to service with a smile? I kept thinking she had a bad day....well too many visits with the same hateful attitude....poor team leadership at its worst....heading somewhere else with my business!

  Gor'jous Washington
4 years ago
Service was fast and great! I loved Bob he was very friendly, social and provided informative information, especially for someone like me that knows nothing about replacing light bulbs for my car. I will definitely be going back and hopefully Bob is still there!

  Mindy Kerr
a year ago
Horrible place the blond lady with glasses has a horrible attitude and a smart mouth she dont know a thing about cars or what they carry in the store ...I'll go out of my way to a parts store before I go back here

  Christy KIng
a year ago
This store was very small in terms of the selection of things I can purchase. They didn't have different shift knobs no neon lights for vehicles and the car seat covers were outrageously priced.

  Yadira Avila Lambert (Yadi)
3 years ago
Excellent customer service! The very nice gentleman who was there a little before closing, was super helpful and got me out of a pickle with my headlights not working. I am very grateful to him.

  Ju Smith
5 years ago
The older man at the counter refused to help me with tag light. I asked 3 times and he made excuses each time obviously not wanting to help. I also asked if someone in the back could help instead and he brushed me off a fourth time. Two of the other customers in the store saw the exchange and came out to offer to help instead. The man behind the counter is in the wrong employment position as he has very little customer service skill set. I'll take my money elsewhere in the future.

  Jeffrey Moore
5 years ago
Great friendly staff. They might not always have what you need, but they'll have it in the morning! Customer service is wonderful and it is what keeps bringing me back.

  Jay Fletcher
3 years ago
The place was a hot mess this morning. Looked like three people working, possibly one on a break. Employees were not wearing masks, although all patrons were. Both guys at the counter we re having issues, did not mind waiting, did mind their lack of health and safety protocol.Found what I needed at Walmart. Bonus, it was almost half the price.

  Freddie Congo
4 years ago
Fantastic service by this well stocked store. Salespeople are knowledgeable, friendly, courteous and professional. They will go the extra mile to make sure you get the correct part or accessory, quickly.

  SKAR
10 months ago
Nice and informative people always helping good service

  stephen champagne
3 years ago
Employee's are knowledgeable and friendly. Prices are as good or better than any other chain auto part stores. I would definitely recommend them to anyone in need of automotive parts!

  Richard Siefert
3 years ago
Im in this store weekly always great prices cheaper then n e one else when u call to get a price for a part.The staff is great especially Tom @ the deland store .....always cool and pleasant he helps my wife when she gets my parts!# the discounts are badass too!!!!!

  Rita Fowler
2 years ago
What bothered me the most is that is stood in line for over 10 minutes with my cane and no one acknowledge me at all. Not customer friendly

  Bryce Beck
4 years ago
Had what I needed and got me in and out pretty fast! The clerk remembered me from previous trip. Very helpful and highly recommend.

  Harold Hays
6 months ago
Changed my wiper blades for me

  Marcus Frederick Malave
5 years ago
Christal was EXCELLENT!She helped me by providing me all the different options regarding the brakes I needed for my daughter's car!She is an asset for AAP!Thank you!

  Brad Miller
3 years ago
Employees are rude and have very little knowledge and give customers attitude. This is the reason more people go to O reilly s. I will never step foot in this place again!

  Natalie Warren
4 years ago
Bob was very helpful installing our new battery bad news was 1st one sight said would fit did not had to do return and repurchase took a little bit

  Alexis brown
3 years ago
Amazing service Crystal went above and beyond to help me out! She was patient and knowledgeable! Couldn t ask for better service!

  Sebastian Uribe
2 years ago
Bob and the Hispanic and Hispanic guy at front desk were very helpful and have great customer service.

  James France (Jim)
2 years ago
Friendly, competitive pricing, nice rewards program and they install batteries and wipers at no additional cost.