Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leslie L.
11 months ago
I crushed my rv, and I was desperate because Im not from Florida. I was looking a reliable bodyshop to fix it, I was stressed because I needed to leave the soonest possible!! Since I arrived Hank was friendly and very helpful, he was willing to help me with everything and explained me step by step! He told me that he could fix it and do it on time, fitting everything for my schedule. He did it, and he make look my rv like nothing happened and I m super happy and grateful with him and his family ! They kept their word just as they said and I plenty recommend this place if you need some body work for your rv Thank you Hank !
Lindsey Reiser
3 weeks ago
BEWARE!!!!!!!!! I was recommended this place from someone that I know but do not make the same mistake that I did. My car was in a wreck and I took it to this place to be fixed. The first time I finally came to pick it up they hadn't even done the alignment on it and were just going to give me the car back so I had to say something about that and come back a second time to pick up my car. After I finally picked it up and was driving it the bumper kept clicking out of place so I messaged them about bringing it back so they could fix whatever the issue was and he told me to stop by. I went by and we made arrangements for me to come at 10:00 a.m. on Saturday and then he didn't even show up after I sat there for an hour and even text him that I was there. Now I'm getting no response at all. Do not take your car here it will not be done correctly and then they will not respond to you after it's "done". As you can see from the picture I'm posting with this the bumper was not put on correctly and they do not seem to care to fix the issue. They also reused my old headlight after they charged almost $300 for a new one. I heard him saying that "it's more work then it's worth" (2018 Toyota RAV4) as he was on the phone walking away. You already ripped me off by using the old headlight when you charged my insurance for a new one. They're a bunch of crooks here. Steer clear!
R lombardo
6 months ago
Hank and his team are great. Surprise visit from family this week, they pushed me to the head of the line and got my rig ready for my family to use. I highly recommend using Ormond collision
Lenny Lenny Fries
2 months ago
excellent job once again, highly recommend if you want the job done righ.
Tomas Etchevers
11 months ago
Im very thankful with Hank and his team! They are very professional, honest and always willing to help! He will try everything to solve your situation, thank you Hunk we really appreciate your time
Greg Sullivan
a year ago
I must say I had a incredible experience with these folks. Hank and crew were curtious, professional and patient with all my questions. The work was done before schedule and was EXCELLENT. They stayed within the budget. Folks, there is no reason to go anywhere else for auto and especially RV repair. They are true craftsman, developed through the years as a family business. Hank has three sons working for him, and the legacy will continue. All I can say is THANK YOU and WELL DONE!!Service: Body & Trim
Anya leu
a year ago
Don't use this buisness. I took my van there 3 times to try to fix the original issue. 708.00 dollars later. They refuse to give me a correct and legible invoice to submit for taxes and they hung up on me when Iasked if they could rewrite me one. Very unprofessional and a waste of money.
Jasmin Lopez
a year ago
I whole heartedly recommend!! Great customer service! Very professional! Vanessa always got back to be promptly and answered all my questions! The guys did a awesomeJob!Service: Body & TrimService: Body & Trim
jim lewis
a year ago
Rv bearing issues.....Stuck at Buc-ees and we were lucky to find this company through google. Limped down the road to the shop and the owner,Henry got us right in. They diagnosed the problem and had us fixed and on our way in just a few hours. The mechanic ,also a Henry ,did a fantastic job. If I lived closer I would have them work on all my vehicles...honest and fair....Thanks Again...Service: Tires
Ruth Russell
6 years ago
I had the worst experience I've ever had with a mechanic. The owner and his head mechanic drink on the job and I gave them $1,500 down to fix my truck and in the owner's absence the head mechanic Hank who wouldn't tell me his last name told me I could not even see my truck until I paid the rest of the money. They told Enterprise and the insurance company that my vehicle was done but no one told me so they left me with a rental car bill and he never did finish the job you didn't put on the bug guard he used wrong parts and he ruined the hook up for my trailer in the back. I own an RV and I would never take it to him nor would I let a friend go to him. I had the worst experience I've ever had with a mechanic the owner and hit head mechanic drink on the job and I gave them $1,500 down to fix my truck and any owners absence the head mechanic Hank who wouldn't tell me his last name told me I could not even see my truck until I paid the rest of the money they told enterprise and insurance company that my vehicle was done but no one told me so they left me with a rental car bill and he never did finish the job he didn't put on the bug guard he used wrong parts and he ruined the hookup for my trailer in the back I own a RV and I would never take it to him nor what I let a friend go to him he curse at me and called me names and said very derogatory racial remarks when all I did was asking if he noticed the hitch in the back being broken. I and my ex-boyfriend had given him a lot of business over the years and feel that I nor anyone else should be treated the way they treated me
A T
2 years ago
I have gone to Ormond Collision twice, not for repairs, but for their small but awesomeUhaul Rental services. I needed a truck quick to move. It was a horribly stressful situation. And the date was last minute. And I got Vanessa.Thank the lord I did. She was knowledgeable, accommodating, professional, but caring and compassionate also. She literally got me through the move. That was July. When I called and left a message November 2nd, in the afternoon, saying a friend had rescinded an offer to use their, she called back immediately. When I answered she said Anita, it s Vanessa, what do you need ? It was like hearing from an old friend. She didn t have the small vehicle I needed. But she knew who did. And I got the same service from Jamie. I have used Penske for years. But I will always go to Ormond Collision, I will always go to Vanessa first.Thank you!
Alexandria Penaherrera
4 years ago
They were incredibly nice and worked very hard to help me when my car was rear-ended. Unfortunately they did not put the hatchback/back piece of my Prius on correctly, and it's been slowly leaking water into my battery (which is in the right back of a Prius for some reason) for the last year and a half. When my car shut off and I went to the check the battery is when I found all the water, upon further examination I noticed a gap on the right hand side of the hatchback that was bigger than that on the left. The connectors are now rusted and replacing the battery didn't work. I'm sure I signed something saying I accept the car as is when I drove it away from the shop. I would have never thought to look for this. I feel bad leaving a review like this (I mean it's not too bad, it's 3 stars because they were so nice and I believe they tried their best) but it's upsetting that my car is totaled because I trusted a mechanic would know if things were installed correct or not.
Peter Browarny
2 years ago
WARNINGNEVER NEVER NEVERI brought my Roadtrek 11C170V into the shop with some front end damage on a Monday. The owner, Hank, crawled under and told me that it wasn't bad and all the parts were replaceable. He told me that all the parts would be in by that Friday and the job would take 2 days to complete. I dropped it off the following Monday as discussed the previous week. I went back the following day at the end of shift to find out he was still waiting on parts. He told me that a wrong part was shipped and he sent it back. I had to explain to him that it wasn't the wrong part and where the part went. I offered to drive to pick up the parts but he declined my offer and told me that it was scheduled to be delivered the next day. I contacted the dealer and all the parts were in stock and on the shelf. Hank blamed the insurance claims adjuster and the office girl but never assumed any responsibility himself. He was unprofessional, irresponsible, and incompetent and a liar. He never contacted me to update the status of the repair. I returned every day at the end of shift and saw little to no progress. He even blamed ME for the delay because I asked questions. Today, he told me that he had to remove the bumper because the frame was bent. Just another excuse. On top of that, Hank told me that I had to pay CASH in order to pick it up. What reputable shop will do that. He held my RV hostage. The company consists of Hank, the owner, and his sons. At one point he asked me who the F#@k are you? I told him, I was a customer. After paying the ransome to pick up my RV, I saw that the bumper cover was the wrong part and the grill was loose.I am a retired aircraft maintenance instructor and used to build race cars. I wouldn't put it past him to take advantage of someone less informed. I wouldn't trust him to work on my bikeBewareI added pictures:The pictures don't show the loose bumper cover or grill.
Nashalie Torres
5 years ago
Amazing service. They made my car look brand new. They were quick with responding me and were polite. Would highly recommend them!
Edward Michael Hammett
7 years ago
Hank and the boys worked hard and late to get my work done. I was super impressed by the care and workmanship done by these really nice people. Highly recommend.
Bella Blue Sumajit
2 years ago
Never go on this Place my Friend Peter B Chevy roadtrek got really bad experience with the dis honest Owner and SON..... they are not true ....its a joke mechanic .... beware never trust this place....
Peter Gendi
a year ago
Great Service, very professional and fair prices, will come back againServices: Electrical, Brakes, Battery, Oil changeServices: Electrical, Brakes, Battery, Oil change
Garith Pettibone
6 years ago
Great service. Hank and his team work on all of my family's cars.
James Hopper
4 years ago
Helped me out in a pinch, was involved in an accident and they were able to get my vehicle drivable in a short time to be able to drive back to Ohio.
PO-TAY-TOE
2 years ago
They stripped and painted the roof. Looks like brand new!!! Very happy
Maria Lundquist
6 years ago
So glad I stopped in. Very helpful and at a great price
Benjamin Peterson
6 years ago
Brother n law rented a uhaul from them. Fair deal and fair people
Juls Marie
8 years ago
Awesome!!! Would highly recommend this place to family & friends..
Caroline Berg
7 years ago
Excellent service. They go above and beyond.!
Jessica McQueen
4 years ago
Great prices, great service!
Keith Brooks
6 years ago
They know their stuff
Mary Milton
4 years ago
Very friendly and professional
Luke Chesser
3 years ago
Great group of guys
Michelle Kerr
3 years ago
Very nice service
Julianna Cassani
6 years ago
Not very knowledgeable