Daytona Toyota Parts Store

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alisa Mooshoflove
6 months ago
Wish it was possible to give negative 'sPosting this in hopes it will help protect future customers from being taken advantage of!!!INCREDIBLY disheartening and corrupt sales personnel, MICHAEL COOMBS! My elderly parents, 1st Gen. immigrants from Ukraine, American being their 2nd language and despite having done an amazing feat by learning the language, they still get confused when someone speaks too quickly - exactly what this integrity lacking sales passion did, (all with a small and reassurance). My parents stressed they struggle with technology, are barely surviving on social security and are only there because their only means of transportation broke down, (literally used to get them to doctor appointments and a small grocery store a few blocks from home).Mr. Coombs convinced my parents to purchase an additional warranty for almost $5000, (permission for additional electronic features), as this was the only opportunity and if they wanted to cancel, they can do that ANYTIME. 6 days after purchase, my parents returned to the dealership (45 mins away), to very politely ask for the warranty to be cancelled as they barely understand the basic gadgets and spice never taken the warranty because of multiple upcoming surgeries. "No problem," Coombs says - having them sign docs and told them the loan would reflect the decrease within 2-4 weeks.The time passes and nothing updated . They return to the dealership and we're told it actually takes 90 days to update. Again, not to worry, Coombs even , "emailed," the warranty company to make sure everything got squared away.Over 90 Days pass, my parents call the warranty company, even though it's incredibly difficult for them to communicate over the phone... THERE WAS ABSOLUTELY NO COMMUNICATION FROM COOMBS OR ANY POST OF THE DEALERSHIP!!!!Whatever the incentive was in relation to this warranty, it will never measure up to the stress and actual pain my parents went through! This dealership is a massively disgusting disgrace!I'm begging this dealership to treat humans like people and not numbers, PEOPLE ARE NOT JUST DOLLAR SIGNS!(I'm case anyone wonders, the ONLY reason I was not there to help is because I live 19 hours away and my brother is currently deployed, serving this country for over 20 years. Or parents didn't involve us during the sale, even by phone, because they trusted Coombs - which was their only mistake. I'm also writing this without their knowledge because they want to believe in a better world with decent people. If anyone actually read this entire post, I sincerely thank you. Hope everyone stays safe)

  Ghanshyam Parmar
a year ago
I had a great experience with Daytona Toyota Parts Store, I ordered a part online, before I receive email for the order to pickup, I drove 45 minutes and reached the counter, the order was not yet processed but they helped me prioritize my online order and handed over the part. To replace the part I had to open couple of screws which required special tool, I requested and the service team quickly help me with that.It was a good decision to drive 35 miles and get the required part and service. I am very much satisfied with the help and support extended to me, you should try and get your own experience.

  Jorge Fonseca
7 months ago
I am very disappointed with your service, I bought a part online and returned it because it was not the correct one for my car. Since 07/18/23 I am waiting for my money to be returned and I still have not received it. I have called them many times and they transfer my call to other offices where no one picks up the phone. I personally went to attend to the problem and they told me that they would call me to give me an answer and they never did. It is noticeable that their customer service is very bad and they do not follow up on their problems. I will not buy an auto part from this location again and I am STILL waiting for my money back.

  walter duffy
2 years ago
I needed a part for a 2003 Toyota Corolla le I visited the parts department where I meet Dana who was very nice and knowledgeable she looked my part up ordered it and had it at there department the next morning car runs great now I couldn't be happier Thank you

  Randy Stoops
4 years ago
I recently used the online curbside pick up for my Toyota. It was fast and easy. I will be using Daytona Toyota for all my parts needs now.

  tony montana
4 years ago
Longest wait ever the lady that was helping me had a 30 min conversation a customer I'm sitting here waiting for her to give me my keys for my car it's already done in his been sitting there hour and a half for an oil change

  Mike Triutt
3 years ago
Easy finding parts, smooth transaction, and super fast shipping.Thank you for the best prices compare to other online stores.

  John Barber
4 years ago
Great place to buy quality parts at excellent prices.

  wilfredo marin
2 years ago
Excellent service and good prices, I highly recommend it.Excelente atenci�n y buenos precios, lo recomiendo ampliamente.