Daytona Mitsubishi Service Dept.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  autumn nottenkamper
a week ago
Great service in and out in no time. Communication goes a long way. If you need to be in and out let them know. Other wise enjoy the calm atmosphere. Eat a snack drink some water. Read a book. Charging station for laptops and phones.

  Napolean Waugh
a month ago
I never experienced workers that are enthusiastic about the job. They are doing, the professionalism that my wife and I received at the dealership was out of this world. If you re ever in the Daytona area or surrounding areas or looking for a vehicle, please stop by I promise you will enjoy their company, and the satisfaction of their skill set to please and provide you With what is needed mostly in your life transportation.

  Larry Keyes
a month ago
My KIA is new and I chose to have the scheduled maintenance done by the dealer. It was a routine fluid change/tire rotation. A week later, when washing the vehicle, I noticed that one of the custom valve cap covers had been replaced with a different cover and that one cover was also completly missing. In addition, one of the lug nuts was also missing.I drove 60 miles round trip and the cost was more than if I had the same services done by a local independent company. I expected better quality of service, but if the dealer fails on the obvious how can I trust the work that I cannot see?

  E Mccarron
5 months ago
Friendly service advisors.It is convenient to have a walk and eat lunch. Buy a new car read a local paper.

  Casandra Parrish
a month ago
WOULD NEVER RECOMMEND THIS PLACE.Took my car there was told it was just a loose cable. I said I think it is more then that. Was told I can assure you it was just the cable. If anything happens Call me an I will get it fixed.Paid to pick my car up not even 20 min. Car cuts off I call them back ....Now I have to pay to have it towed. And Another few to look at it. Now the bill is $1,800. These People act like they don't know what they are doing.EXACT WORDS I RECEIVED MORE THEN ONCE. " I DON'T KNOW WHAT THE PROBLEM IS". PLEASE SAVE YOURSELF...WOULD NOT RECOMMEND THIS PLACE.

  Matthew Neal
4 months ago
I must say They definitely want these reviews! Their reminder system has several tiers including personal calling reminders My visit was as always Very well taken care of and very well informed of the health of my car A++ Thanks Kia!

  jill [email protected]
6 months ago
Very awesome experience! Would have given 5 stars but where to go for service wasn't conveyed so I went to 2 different parts of complex b 4 getting to right location. Tried for 1 year to get am appointment to fix recalls in St. Augustine with no luck. Called Daytona and had an appointment 1 week after called. Other than being in right place, the experience was seamless! Easy, fast, with great customer service! Would highly recommend!

  Gloria Schmitz
2 months ago
Worst experience ever! Very frustrating. They told us it would be $1,000 to replace a bulb in my Kia front head light. Said the entire light would have to be replaced not just the bulb. We didn t get it done. Came home and the next day my husband and our neighbor fixed it (bulb only) for less than $50. Everything works fine. We are on a fixed income and wonder how many people in our same situation have been duped by this place. Will NEVER return there. Will be sure to give free advertising about this experience as often as we can.

  John Altiery
6 days ago
Every time I took my car to daytona kia to get serviced something else went wrong immediately after. They told me I needed my system flushed and I would get better gas millage my car went from 28 to 32 in city and 37 highway to 17 to 23 miles per gallon and they refused to fix it. My car is how I keep my family going now I'm at 100000 miles and stuck with a vehicle that will not do as promised when I bought it. I called corporate and was treated like trash. They broke my car and refused to fix it. They saw me coming from a mile away, as a first time father and sold me a lemon. Please if you work as hard as I do for my money go somewhere else.Services: Tire rotations, Auto interior vacuuming, Oil change

  Joseph Nichols
5 months ago
Nobody wants to take a vehicle in for warranty repairs. However all of the staff at Daytona Kia were professional and very attentive, providing information and updates frequently. Even better, the warranty work was performed quickly, beating the estimated repair time by several days. A great experience overall!Services: Auto A/C replacement, A/C installation & repair, Air conditioningServices: Auto A/C replacement, A/C installation & repair, Air conditioning

  Doreen Young
2 months ago
Excellent service department personnel. They were honest, curteous and thorough. Even vacuumed and car washed my vehicle. How Awesome is that!

  Mary Bonney
3 months ago
I was told my service would take about an hour, and it did. Waiting room comfortable, clean ,spacious; rest room clean. They washed my car, even tho I didn t request it, and they did a nice job washing my car.

  Norma Andino
4 months ago
I had my vehicle serviced at this location. My experience was to my complete satisfaction. My service advisor very helpful and pleasant. Clean establishment and wonderful staff. Thank you!

  patti Goldschein
4 months ago
I'm very disappointed in the lack of knowledge of the people in the service department. They had my car for over 24 hours, and they were not able to fix the rattle coming from the back and the door sills that have not worked since purchased. Manager is supposed to call me tomorrow, Monday I sure hope to hear from him. Staff is very nice and friendly I must say that they often leave out a requested small item i.e. washing the car or clearing the service due off dash, although requested it is still there. The staff is very respectful and cordial.

  Donn Deegan
4 months ago
The service was excellent and the service advisor was knowledgeable and courteous. The customer waiting area was very clean and comfortable and my vehicle was serviced promptly and returned to me washed and ready to go. 5 stars

  EJ Matregrano
2 months ago
I enjoyed working with Roland and Abby. Very friendly and provides good customer service. However, I m not very happy with the way I was brought in there. The pull ticket flyer said I won a $60 tv. When I got there they looked at the code (not in front of me) and said we only won a gift card. Your pull tickets and automated call system are very misleading. Apparently the rules are in the fine print which no one can read. Very underhanded and I don t appreciate it.

  Teri Ryan
5 months ago
I paid $165 to have my radio dissected to see if it was something that could be repaired. They said the radio was shot and it would be almost $1,700 for a new one. I went to Best Buy and it turned out to be four new speakers in the door and the radio is working perfectly. Very disappointing.

  Michele Green
2 months ago
If you are looking for a new or used car Go to Daytona KIA and Ask for Brian he will go over and beyond to get you into a car With No Pressure Thanks

  Raheem Andrew
a month ago
They were extremely kind and efficient and I knew my car was in great care! Nice and comfortable environment

  Juan Gutierrez
a month ago
Awesome at it's best! Tyler was great! Will recommend this Kia Dealer Service Department at anyone who's looking for World Class Service!

  Christopher Benevento
3 months ago
I'm a fan of my local dealership I've had four different ride out of this fantastic team

  Heather Vachon
5 months ago
Everytime I've visited, Tyler has always shown outstanding customer service. I don't have one negative thing to say about this facility or the staff. Thanks for being awesome!

  Ciara Moore
2 months ago
We had such an excellent experience here! Super efficient and Tyler helped us get the problem fixed under a difficult carvana warranty.

  Mary Dubbels
4 months ago
Staff nice, price too high. When one spends so much to buy a car, Kia dealers could at least give a couple free oil changes. Almost $70. Yikes!

  Loretha Simon
5 months ago
I bought a 2021 KIA Rio in October 2023 after driving a 23 year old Acura. I really wanted a new car but I needed a higher credit score. I Love my KIA Rio. I have since visited the service department. The car adapter needed a fuse. My car and I received excellent care and service. Thanks Daytona Kia!Service: Electrical repairService: Electrical repair

  Peggy Sofran
5 months ago
Everyone was helpful and and gave me regular updates on what was going on with my service. And did a good job. They Aldo washed my car before I left.

  Teresa Dodge
4 months ago
Always have a pleasant experience at Daytona Kia. My salesman, William Atwell, is the best!! I've had nothing but great experience with the dealership.

  Mary Contreras
a month ago
I had bad experience. I drove from Saint Augustine to check my engine and they did not listen my needs , the did not do anything, just added oil . Not recommended Daytona kia to buy and service a vehicle.

  Angela Rogers
a month ago
I was very well taken care of from begining till the end. I will only take my soul to Daytona Kia.

  Donna Brackeen
a month ago
Tires rotated and oil change...they were very busy but left car and only took about an hour, hour and a half...took a while to check out, but was busy.... Friendly staff.Service: Oil changeService: Oil change