A1 Paint & Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Armara R
a year ago
I don t normally write reviews, BUT I had to give this shop some recognition. The young lady who takes the calls was always very patient when I called to inquire for updates (due to a limitation on certain parts needed for my vehicle). She explained why and ensured she would remain in contact with me.Professional and courteous all throughout.The gentleman who took photos for insurance purposes and completed the quote were completed at a rapid pace.My car looked great when I picked it up and they were kind enough to wait for us to arrive, even after 4 PM.Thanks again!

  James K
7 months ago
Great shop !!! Quality work , fixed my sons 2019 challenger twice !!! Good as new Thanks Dennis and staff !!!

  Marquis Ingram
10 months ago
They told my insurance company it s going to cost over $9000 to fix my car after it was flooded. Got a second opinion from Firestone Complete Auto Care. They repaired it for $889. This garage shouldn t have a contract with any insurance company.

  HANAN IBRAHIM
7 months ago
After a car accident , the insurance company referred me to this body shop for an estimate. I had my car repaired at this shop , they did a great job . They answered my questions all the time when I called , to check the status of my Car . They kept me updated and contacted me right away when it was ready . I am very satisfied .Service: PaintingService: Painting

  Kerry-Ann Smiley
2 years ago
I must say that the level of professionalism and customer service received from A1 and specifically Dennis has been left wanting. The minimum expectation I had was at least good customer service and I'm yet to receive same. Thier attitude towards customers is atrocious. I do not recommend this repair shop to anyone that wants their vehicle back in this century.Service: Body & Trim

  Jo Jerome (Jo)
3 years ago
I got into a car accident late June 2020 (she rear-ended me and severely damaged my trunk). I ended up choosing an auto body shop given by her insurance company (as many of the places I went to on my own did not work with her insurance and they were paying to fix my car). I dropped my car for repair on 9/9 and received my car back on 10/5. Throughout this time there were arguments between myself and the mechanic as well as the receptionist. I was frustrated being without my car for so long esp. when my current job requires a vehicle. I was on the brink of losing my job because of this. However, through all the arguments.. the owner of the ship contacted me and reassured me that everything was ready and even made sure I was taken care of if my car needed future service.I m giving A-1 four stars only because of the length of time it took to receive my car. But, little things can go a long way. The owner contacting me really changed my mind about the shop. I apologize for the back-and-forth arguments as it was out of frustration with my job almost firing me. A-1 did an AMAZING job with restoring my trunk.Thank you for a great job and again my apologies.

  Ralph Reid
4 years ago
Recommended by insurance company to replace front bumper & grill, was told by Dennis the owner it would be 3 to 5 days max.... took 3 weeks. When I received vehicle back passenger window wasn t working & I now have issues with my transmission. DO NOT GO NEAR THIS AUTO BODY SHOP, WAS TOLD ALL KIND OF THINGS WHY IT WAS TAKING SO LONG, NOT TO MENTION MY VEHICLE WENT IN RUNNING JUST FINE, NOW I AM ON THE ROPES TO SPEND MORE MONEY TO GET IT BACK IN ORIGINAL RUNNING ORDER!!! Shouldn t even receive one star.

  Agnes Egan
a year ago
Made an appointment, showed up, waited Dennis sent others to quote, I called back 3 times to get the quote emailed to me... Why??? ...Well who cates Someone else will now get my money. I'm left with Hard feelings for wasting my time.

  Milio G (ShortyRock)
a year ago
Candace was really nice and kept me informed me throughout the whole process. My vehicle came out nice and the mechanic seemed very knowledgeable. Good service.

  Jessica Pharisien
a year ago
I must say Candice kept me afloat here.She kept me updated with what is going on and gave made this process for me smooth as can be. And I can t forget about Dennis, he s the best hands down !

  Chloe hicks
8 years ago
Very impressed with the customer service and excellent job these guys did on my car. My car was ready in a timely manner and returned to me clean in and out. I would recommend Dennis and his crew for anyone in need of body work!

  Nathalie Uribe
6 years ago
Worst customer service ever!The owner is extremely rude and disrespectful, so is his wife. I cannot believe his wife had the nerve to say that if you change your mind and pay for your vehicle damages than its fraud. I believe these people are scammers, and just awful. I highly advise you to never take your vehicle there, unless you want to be treated like garbage. I wish there was an option to rate them as zero.

  Chris
7 years ago
Absolute awful experience. I met Dennis because his business partner (Anthony AKA Tony) has a nephew I went to school with.I shelled out a ton of cash to get a new hood after a small fender bender. Fast forward 5 years and the paint on the hood is completely chipped off and horribly discolored.Obviously, these guys don't care to use factory paint and clear coat. Now, my hood looks awful while the rest of the car is still spic and span. I brought my car back in and showed them. They offered to repaint it for $600! Give me a break... Dennis if you're reading this, I'm sorry it had to come to this. I hope you guys contact me and make this right, my info should still be in your records.All in all, if you want to get a paint job at A1 Paint & Body be my guest... You're just going to have to fork over more cash in a few years to get it redone. My advice would be to get it done by someone that'll do the job right the first time with actual quality paint.

  F Money
6 years ago
Pros: got my engine done fast, and detailed my interior well.So here goes my experienceSo my car has been out of commission since June the 6th due to a flood, between dealing with two different mechanics and having my insurance tow my car to another mechanic after almost 3 weeks dead at the first shop, then 2 weeks later at this shop where my insurance company recommended to tow my car, my car was finally finished with an engine swap on June 30th. I had no means to get to the shop so my father was going to pick up my car after he finished work. He like many other employees work until 5pm. What time does this shop close 5pm, i let them know at around 2pm that my father gets out of work at 5 and will be there. The shop calls me 2 minutes before they close and ask "are you going to be here, we only take cash were only here until 5:30pm, and we wont open until Wednesday" (Wednesday July 5th) i started panicking knowing i'm going to go 5 more days without work and miss out on working July 4th a very big day for my line of work, shortening the time i have to stop my eviction by a whole 5 days of busy holiday work if i don't get my car and i have told them previously in the middle of the week that i was facing an eviction and they said "better call your friends" but at this point as i'm getting nervous i mistakenly say "my father is on his way he should take no less than 45 minutes" i mistakenly and nervously said no less than 45 minutes at first and they gasped in shock giving me no sign of sympathy at this point. Then i corrected myself and said "no more than 45 minutes." After having to raise my voice over them because they wouldn't let me speak. My father calls the shop after telling me to ask them first for 30 minutes of time from 5:10pm, so he now he calls and asks them to wait for him since he has to stop by the bank to withdraw cash to pay the deductible and they tell him "you're wasting your time if you come after 5:30" my father felt mistreated and told the shop owner "i'm going to report you to the insurance, see you later" i call the shop to ask for sympathy and more time by saying "hey its Felipe i just wanted to ask for sympathy" and the shop owners wife cuts me off and says "i don't appreciate your father threatening my husband, see you Wednesday" and hangs up on me. How ironic that before a 4 day holiday that's FOUR 24 hours periods celebrating independence and freedom, a shop shows no sympathy to wait a minuscule 20 minutes longer so i can have my car to have the freedom to work on the 4 day holiday and this particular weekend could have secured double my rent and stopped my eviction. They robbed me of compassion that a good business owner could have shown to a potential future customer.

  fajaron K
7 years ago
****STAY AWAY****First meeting, they will give you a really low quote to get you in the door. After vehicle is at their location, they will proceed to repair vehicle at their will breaking the original contract. In another words, they will change the repair price and add more without even a phone call. As I arrived after all the nightmare in pricing, my vehicle was not at their location!!! EMPLOYEE was driving it!!! YES, they use your vehicle as they are repairing it"I have to wait for the employee to arrive driving it, 2 hours later!!!I collected all evidence on video.As you question the owner, he would cry about lock of space in his shop and also how his employees want a lot of money

  Andrew Grant
8 years ago
Place was awful. I wanted an estimate on a full paint and an estimate on just a bumper. Guy said they don't do full paint jobs because took to much time. And when he came out for the estimate on the bumper told me I needed a new bumper I said I had it in the bed. He instantly looked at me said he's not interested and went inside. I would not go here it's a waste of time. Horrible service. There name shouldn't even be up on google for paint.

  Claude Bernier
a year ago
Dennis and his team did a fantastic job on my 2020 Denali.... Two thumbs up!!Don't listen to the naysayers

  barneamichael
7 years ago
WORST BODY SHOP IVE BEEN TO MY WHILE LIFE. I went there to get a repair estimate for my vehicle for pearl holding group. The estimate A1 did was inaccurate. They wrote down fake prior damages in the report. my car didn't have any prior damage. I went back to talk to Dennis and he admited that they messed up on the estimate related to prior damages but refused to inform the insurance company of such situation. DONT GO TO THIS SHOP!!!

  Bruce Sinert
10 years ago
These guys are great my car looks like new I have used them numerous times and they always take good care of me and my car cant even tell the car was hit even found the 100. dollar bill (emergency cash) I kept in the dash compartment these guys are honest and reliable they take care of any problems if they arise excellent service and quality

  Ruth E. (Pikaruth_e)
4 years ago
My car isn't 100%but it's better than it was before and the paint job is good and the bumperI was actually missing a piece from my car in the trunk but I never called sooo.

  Tajhawn Bell
2 years ago
What can I say other than under no circumstances will I ever go back to this body shop or recommend anyone to their services. Absolutely horrendous.Services: General repairs & maintenance, Body & TrimServices: General repairs & maintenance, Body & Trim

  Fredy Ruiz
6 years ago
Terrible serves not only that Dennis's partner is terrible at his job not only that he charges you cash so if you wanna get your car done there be ready to pay in money not in card or check This place is just terrible amd also steals your Battery

  Kenneth Robbins
4 years ago
The service was good. Candis made the experience really good. The job was excellent. Would definitely refer this body shop to all.

  Monique A
5 years ago
I'm forced to give it a star, THIS PLACE IS TERRIBLE TO THE ABSOLUTE MAX, OMG I DON'T KNOW WHERE TO START, PEOPLE STAY AWAY PLEASEEEEE, DENNIS IS A SCAMMER, RUDE, DISRESPECTFUL, LIAR, HE CHANGES HIS STORY ONCE HE HAS YOUR CAR, RUN FROM HERE, IF YOUR INSURANCE COMPANY GIVE YOU A LIST OF SHOPS TO TAKE YOUR CAR TO GET FIX AND A1 PAINT AND BODY SHOP IS ON THERE DRIVE 100 MILES TO THE NEXT SHOP, TRUSTTTTT MEEEE, THIS PLACE GET A BIG FAT ZERO....

  Rochelle Early
7 years ago
My car was in an accident.I called Dennis explained the situation he told me if I bring the car down he would have it repaired in a week but that didn't happen soon as I walk into his shop he ask me for the check that my insurance company sent took the looked at and wrote void on the check before even taking my car down for repairs however make a long story short picked my car up could not even drive 5 miles down the road and it ran hot ending up having to pay for new head gasket for my car after paying almost 3000 in repairs after my insurance company payed him 7300 dollars to fix my car I have only had my car back for about a month and half come to find out I have a oil leak and it's still acting like it want to run hot HE IS A BIG TIME SCAMMER PLEASE DO NOT DO ANY BUSNIESS WITH HIM OR THE WIFE THEY ARE BIG LIARS BEAWARE

  Tim
9 years ago
Lazy and rude. Owner would not give a written estimate. He said "you want me to do 30 minutes of work for you, no thanks. I am too busy." Place is a dump as well, trash all over the place.

  barry sippin
7 years ago
They do excellent work but this time I almost waited a month to get my car back stii waiting.

  Evony Evans
a year ago
The office assistant was very sweet helpful and knowledgeable. She deserves a bonus!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Kim Johnson
5 years ago
I ve been reading review on this place and the first one I read about how rude and disrespectful Dennis is I thought he was a nice person but he s not I thought I could trust him but know I see I can t it s been a month and I still don t have my car

  Sabrina
5 years ago
Hi my is Fatima I drop my car They yesterday the lady & the man was real nice good costumer services love it