Jarrett-Gordon Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Fick
4 days ago
Judd was an awesome salesperson in this experience. Quick, knowledgeable, and professional. No nonsense, I told him what I needed and he made it happen. The actual dealership was impressive. Finance dept was swift in handling any hurdles in the process. Will be a returning customer and highly recommend. PS- this Bronco Badlands Sasquatch is SWEET.

  Lisa Knoblock
a month ago
I was looking to purchase a truck, the first one I looked at was out of my price range and Chuck was very honest about it. But he kept working on it and we could one I love. Great salesman. And Joe in finance was great to deal with explained everything in terms I could understand. Will definitely go back!

  Valentina
2 weeks ago
It is my 3d car with Jarret Gordon Ford , and second Ford Edge! Keep coming to this place, because quality of the service is outstanding, very professional people with lot of patience and good communication!! Special thanks to Mr Anthony, David , Silvia and Will!! Will -you are not only great worker, you are a very good person!!! Thank you for Edgar who always taken a good care of my car in service department!!! Serjey thank you for explaining to me and making better to understand my choices!! Good luck to all of you guys!!! Keep good!!!

  Paul Rutila
2 months ago
Your Service Advisor, Terry, is awesome!! He was super busy with other customers when I dropped in on your dealership without an appointment, but still greeted me and was unhurried with the customers he was with so they too received great service.Terry kept me informed of the process and status throughout the service. Great Customer Service from Terry. Have used Jarrett Gordon Ford multiple times for service on my Ford Raptor and each interaction is great. Terry is awesome!! Give him a raise!!!Final call out is Nick, answers the phone with a smile and makes someone want to spend money! Need to have him do your automated greeting along with giving him a raise too!Definitely will be back to Jarrett Gordon Ford. Thanks!- Paul

  Adora Castro Valentin
a month ago
I recently purchased a car from Jarrett Gordon Ford in Davenport, and my experience was excellent in every area. My salesman and finance staff was knowledgeable, friendly, and patient throughout the process. The dealership had a great selection of vehicles, and the buying process was smooth and hassle-free. Overall, I highly recommend Jarrett Gordon Ford for anyone in search of a quality car and exceptional customer service.

  Timothy Toepfer
a week ago
Jayson Rodriguez at jarrett-gordon Ford is the best hands down! I've been to other places but no where else has treated my wife and I like they he did. Made you feel comfortable and kept it real. None of that pushing business for numbers it's was like family helping out family. We will definitely be returning when it's time to get another vehicle.

  Craig Loss
3 weeks ago
I'm in Illinois and found a non-Ford vehicle that was in stock at this dealership. Since I couldn't see the vehicle in person I was asking for lots of information.JT worked with me during the sale and went above and beyond to get every piece of information I was asking for - vehicle history, maintenance, remaining tire and brake life, additional pictures, and highlighted any areas of concern (scrapes, dents, dings, and small broken pieces).Finance was awesome too, very easy to work with remotely, no gimmicky tactics, and we were able to come to a deal where everyone was happy.5-Stars thanks again for your help, we are very pleased!

  Sherri MyersWray
3 weeks ago
I could not be any happier!! Got the vehicle I wanted, at the payment I wanted to make! MY THANKS to Gene and Sylvia, felt like they went above and beyond (probably an everyday thing for those two). As a side note... I purchased a 10 year old car with high miles, within a week I had an issue, my "problem" is being handled by their service department (under warranty) and they gave me a loaner... Expedition with 8 miles on it!! Scared to drive it but the sentiment is MORE THAN APPRECIATED! At this point I can't image dealing with any other dealer!

  Sal O.
a year ago
Outstanding service!We have a 2008 Class C Ford motorhome and had been having difficulty with finding a place that could check out our vehicle. The Quick Lane team at Jarrett Gordon Ford was able to accommodate us for an oil change and fluid check the next day!Very friendly staff.If you live around the Davenport area bring your RV here - or if you are like us and are just visiting the Orlando area it's worth the drive!The lobby includes three waiting rooms, free bottles of water, clean restrooms, vending machines, and even a viewing window for any little car enthusiasts. All with excellent AC!Great all-around experience!Thanks.

  Frank Pujols
2 months ago
Very friendly and knowledgeable staff! Jennifer Butler is a service advisor there and she was awesome!!!! I've had extremely bad experiences in Miami at the dealerships there & was hoping up here in Central Florida it would be different & it sure was! I highly recommend the dealership and I will definitely be visiting them in the future for all services needed for my truck.

  Luis Lee
4 months ago
Went in to service my vehicle. As I waited, young guy Josh Bishop gave a detail, transparent, thorough and personal explanation about the new 2024 Mustang GT. Guy was amazing and helpful, answered all my questions. Will definitely be bringing home my new pony by next year. Best thing was he did not pressure or push any sales at all. Just a nice, smooth informative talk. Keep it up!

  Chris Manfredi
3 months ago
We found ourselves in the Davenport area when our NY Ford Explorer needed 25K Service. The online appointment could not have been easier to make. It was scheduled for a few days from then, and they kept in constant contact reminding us. We arrived at a covered service area, handed the keys off, watched some TV, read, and had a coffee. They texted me with recommendations that could be approved or not. We were out in less than 90 minutes. All service team members were courteous, helpful, and friendly. Will definitely use it again when in the area.

  Kathy Turner
a month ago
Phenomenal team! I just bought my 3rd vehicle from Jarrett-Gordon and wouldn't go anywhere else. Anthony Gordon, David, Will, and Gary made the purchasing process as smooth as possible and took amazing care of me, per usual. They go above and beyond and it's deeply appreciated!! Best people and place to buy a car!!

  Darryl Ricks
5 months ago
This is my first and Definitely not my last purchase. The purchasing process was easy from start to end. It all started with Kelly, and he was very knowledgeable and experience In his job, he showed me a vehicle that had hidden potential and we both saw it. And it turned out to be absolutely the best. From detailing to financing you guys are absolutely the best. Kelly keep of the good work and a great vision. Thank you Sincerely

  Leanna B
3 months ago
I recently traded-in my vehicle after a difficult month of dealing with car troubles (6x tows totaling $900 across 4 different service locations). By the time I contacted a dealership looking for a trade-in quote, I felt defeated and deflated (and boderline desperate for a solution). John Bishop was my Salesman and from our initial contact throughout the entire process he was kind, compassionate, knowledgeable, patient, and went above and beyond to help me. Gary in Finance also played a pivotal part in putting in extra effort to make sure I got the best deal possible. Buying a vehicle was not on my 2024 bucket list (at all!) but I ended up driving away in a brand new vehicle, at a great price, with an amazing interest rate! The best purchasing experience by far!I'm so appreciative of John, Gary, and the team at Jarrett-Gordon Ford Davenport. If you're in the market for a new vehicle, THIS is the place to shop!

  Yailet Cruz
2 months ago
Visited Jarrett-Gordon dealership and was welcomed by Sales Representative, Judd! He was extremely knowledgeable of the brand and passionate about providing the best customer service. Experience was smooth, not rushed. Left with a beautiful mustang and happy with the transaction. I highly recommend this dealership and Judd for your next car purchase.

  Stephanie Woerner
2 months ago
We had an excellent experience at Jarrett Gordon Ford Davenport. Joesph Bammer was a no pressure sales person that answered all our our questions and delivered superior services for the 2 vehicles that my husband and I purchased. Sylvia in financing had all of our documents ready when we arrived so it was seamless process. Thank you for all your assistance we are enjoying our new vehicles.

  Laura Richards
2 months ago
We had a GREAT experience at Jarret-Gordon Davenport due primarily to our Salesman Will V., who was very professional, extremely efficient and wonderfully personal. We actually bought our Expedition King Ranch over the phone and were thrilled when there were no "surprises" at any point in the purchase process. Several other members of the team were also very helpful. We hope to buy from Will and this group again!

  A S
5 months ago
Buying a car at Jarrett-Gordon was by far the best car buying experience we have ever had. Brandon was our sales representative and he did an outstanding job. They were very helpful in getting us financed and they made sure we were good with each step. They went out of their way to reduce the price of the car to help with some negative equity we were trading in. I highly recommend you give them a chance. Great sales rep, great finance manager, amazing atmosphere, and an amazing 23 Escape.

  Tom Scheller
a month ago
Joseph, my salesman was the most knowledgeable person I have talked to in a very long time checked out two other dealers and walked out because of lack of knowledge. Very impressive not pushy very sincere and showed genuine concern. Avoid dealerships that sales sound scripted . Run away

  Scott Clements
4 days ago
Was extremely happy with the whole process! I have purchased many vehicles from many dealerships. This one by far takes the top spot! Thanks Judd for your help!

  Patti Bonnie
a month ago
Bought an F 250 SD. Had a great experience with Judd. He answered all of our questions and stayed well after closing time to make sure that our deal was handled and helped us move contents from one vehicle to the new one. Super attentive and great experience all around!

  Sharron S
3 months ago
It was a wonderful experience. Joseph Bammer made me feel very comfortable. There was no pressure. Answered all my questions. Even the gentleman in finance made it a pleasurable transaction. I have never felt so welcome at a car dealership.

  alfonso noad
3 years ago
I want to thank Gene, Chop, and Sol for an amazing buying experience. They were extremely patient and honest throughout the whole process. I have purchased many vehicles and always felt like I was being taking advantage of. This was not the case at Jarrett Gordon Ford. They truly have your best intentions at heart. I went in with a prepared check from my personal bank, and the Sol (in finance) told me that the rate from my bank was a little high high and asked if I wanted to let him get me a better rate. I didn't want to have my credit pulled again, but I'm glad I did. I told him I was adamant about not having my credit shopped around, and he got me an interest rate that beat my personal bank (whom I have had a previous auto loan through) by 1.60% in one shot! I was comparing an identical vehicle at another dealership, that was slightly cheaper, Chop (Manager) gave me honest advice and told me to call them to get an out the door price. After all of the other dealership's high markups, the out the door was more than theirs. Gene (salesman) was amazing and even delivered my car for me! I want to tell everyone interested in buying a car in the Central Florida area, whether new or used, stop by Jarrett Gordon Ford first, you'll be glad you did!

  Ethan Massey
3 weeks ago
Maria was very professional and enthusiastic throughout my entire experience. I highly recommend dealing with her at Jarrett Gordon Ford, she is knowledgeable and energetic and will surely leave every customer smiling.

  Renee Martin
a month ago
Brandon Deese and Will V were very helpful, paintence, and got the deal done for me to get into my new 2023 Escape hybird. I have been dealing with this dealership for over 10 years now and the service is always outstanding and friendly. I highly recommend this place for all your needs.

  Jose Quinones
a year ago
Ed was the one that provided the worst customer service, how Am I going to reach out to resolve the issue Ed didn t care to resolve Jarrett Ford has the worst customer service at this location. The manager didn t care I was a regular customer and decided to lose a regular customer instead of honoring the offer sent by their quicken lane ford oil change offer sent to me personally. If you are in the marketing department and know you are sending offers please do not false advertise. You have cost me time and money. I used to service all my vehicles here. As of today No more supporting Jarrett Gordon Ford.

  Celia Chavez
3 months ago
On September of 2023 we decided to invest in a brand new truck f350 from Jarrett Gordon in Davenport fl for our plumbing business. The representatives from ford were great on their customer service that we decided to go back and buy a second one . However only a week after buying the second truck our first truck broke down and was taking back to ford for repairs it literally stayed there for about 3 weeks . Soon after that the same truck same issue was back at ford for repairs in fact as I m writing this it s still sitting in your shop waiting on parts. At this point it s been at ford repair shop longer than our work site . I ask you guys to find a solution and compensate us for our time and money wasted. It is safety hazard which is why we can not drive the truck without being fixed I also have everything documented if needed , and will send it to our lawyers if no action is taking.

  Matthew Loayza
2 years ago
I really tried to refrained myself from writing this review due to the staff, they are super friendly. But the body collision side is awful. The first time I came here, I spoke with Jan Martinez. (I ll attach the photos below) was for an accident as shown below. The other guys insurance accepted fault so luckily I didn t have to pay anything out of pocket for it. I was promised the repairs in a week. And 2 weeks later!!!!!! I finally got it back. The work was nicely done but it took way to long. I come back again, and this time it was for a simple bumper fix. I spoke with Jan Martinez again, very friendly guy, I explained everything to him and he told me 2-3 days max. I ordered the parts a week in advance, prepaid for it and paid for a rental for 3 days. The enterprise Team next door is amazing and there staff is very helpful so props to them. But I m sitting here, a week later I dropped my car off Monday and it s still not ready. The back bumper is just now barely getting painted. I ve extended my rental twice already, and they don t work on weekends, so I guarantee you I have to extend it way longer. I ll attach the photos below to see all the progress they done, in a week. mind you I bought the parts on a Wednesday 6th of April, and Jan told me to bring the car on Monday cause they won t work on it over the weekend. So it would just be sitting there. Barely any progress has been done. Don t waste your time on this location. Twice they have done this. There time management is awful, don t waste your time.

  Bill Hendrix
2 months ago
I was expecting a normal dealership with high pressure tactics, bait and switch, extra add-ons I don't need and being there for hours on end basically wasting a complete day. I was so wrong in my expectations as I found out this is a Christian based dealership that truly follows Christian values. From the greeting at the door from JT our salespeople to Soloman in finance with the assistance of Marcos it was by far the absolute best car buying experience I have ever had with buying a vehicle in 35 years. From now on all my vehicles come from here, even if I lived in Alaska. Thank you for a great experience and too all of you many blessings in your life and family.