Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mamabear 83
2 years ago
Roger Cline was such a wonderful person to work with. I needed brakes for my dodge promaster so I can drive with a trailer wherever my heart desires. He took the time to show me the difference in the breaks, at each price range. I know for sure I got the best product for my money, all thanks to Roger's kind, educational customer service. Highly recommended I am very very happy thanks so much Roger!
G F
a year ago
One of the best places to go to for parts. Unfortunately there was no aftermarket part for the bushing I was looking for but the person at the counter was so kind as to find the part number for me so I could order it online. I wish I could have got it from them because that is what you call good customer service. I'll still go here of course for anything I can get in store.
Lynda Pepper
5 years ago
As of August 2018, Sunday hours are 9 am to 1 PM. Please update your hours on here. We drove 40 miles to a closed store. Thanks for nothing.
Jeanene Arrington
11 months ago
Always helpful. They have a knowledgeable staff and lots if in stock Items
Jesse Gilbert
2 years ago
After trying to get assistance over the phone for nearly an hour from the Zephyrhills location Cindy, the manager, answered right away and helped me out, I had my answer in about 30 seconds. The Zephyrhills location called me back to try to chastise me for calling too much. Don't call Ricky at the Zephyrhills location because he will absolutely refuse to help you and will tell you he's too busy because the Dade City location never has any customers in-store on Sunday. So, if you need anything on Sunday, go to this location, call this location because it's a ghost town on Sundays.
D Mantz
a month ago
Informed, knowlegeable and helpful
Ron Lamp
2 years ago
I don't know what's going on with Napa used to be a great place to go to you could always find what you need and the help was fantastic last time I was there I stood there for 10 minutes before they even recognize that I was there they were waiting on other people coming through the door before they waited on me cuz it's like I was invisible I don't know the change management or something
Gary R
7 years ago
Good trip this time. Been shopping here for a few years and the counter service can be anywhere from extremely helpful to extremely bothered. More times than not they are helpful and come up with some hard to find parts. If they would just not seem bothered when you ask for something that requires the parts book to come out then I would ship there more.
mary kaye hanson
4 years ago
This is kinda late but I work a lot thanks to Luis I still have a job to say that...I couldn t get the part I needed and almost lost my job I love but Luis went above and beyond by helping me find something that could make my part usable and actually rebuilt my part right there and with a 50 50 chance it could work or fall apart I was so grateful that someone cared enough to help me as he did I will only get my parts from Napa Bc after walking in hopeless and walking out happy It showed they cared about their customers and that isn t an easy thing to find these days...so thanks Luis you are awesome I ll be seeing you soon For more vw parts!
Deborah Parton
3 years ago
I went to Napa today to pickup a master power window switch for my car. I had the good fortune of Luis helping me. I asked a few questions about the part if it was possibly the problem . Long story short Luis goes out to my car and starts checking my fuses. He finds one switch that was in the wrong place. I won t tell who was responsible He tells me to turn on my car and wow the windows work. He didn t want any thanks or tip. I said most would have sold me the part. I highly recommend Luis at the Dade city NAPA. You sir have gained a loyal customer and thank you!!
Jennifer Clements
8 years ago
We bypassed the NAPA right here in town to go to the Dade City location. SUPER friendly and knowledgeable staff. I won't hesitate to go back or to send everyone I know to this location. Can't recommend them enough!
Ron jividen
a year ago
Well stocked. If they don't have something I need they checked nearby.NAPA they do parts well.
Marshall Briscoe
6 months ago
Awesome folks and knowledgeable as well.
Shanon R. Holm
2 years ago
I have heard it all now. NAPA can not install Windshield Wipper blades due to Covid. Thankfully OReilly down the street is not affraid of Covid infected wipper blades.I also am aware I probably should know how to replace them myself. Lol
Janet McDonald
7 years ago
Super friendly and helpful staff. I was having trouble with a trailer hitch and ball for a new horse trailer. Joe not only found the correct trailer part for me, he put the ball and the hitch together for me. Great service!!!!!!
Joshua Williams
10 months ago
Great staff veryhelpful quality products
michael graves
3 years ago
I get all my hydraulic lines from here they do a very good job making them we rent out our equipment so we get a lot of damage they make it to link and install fittings very good place
Brian Rose
2 years ago
These guys and gals always mor than willing to help love going thereMy bank account not so much
How did I get here ?!?!
7 years ago
NAPA Auto I was looking for 2001 expedition guides uppers and lowers and tensioner. I order the parts Friday came in Monday and Thay ordered the wrong parts. I was told to come in at 130 and I did. I had to wait 4 hours for my parts to come in. I waited there because my only tranportion was the bus.Went to the auto shop and Thay told me bubba you have the wrong parts and to go back and return them but thay where closing.To come back tomorrow.so I did and told them off and got my money back. Worst experience Ever!!!! They don't even deserve 1 star.
Lifes too Short
2 years ago
Huge selection of parts. Very knowledgeable staff. Extremely helpful. Easy access quick check out
Michelle Rodriguez
2 years ago
Top notch service. The staff is very helpful. The nice customer service representative Vanessa was extremely helpful
Carol Hamrick
11 months ago
Great the guy was very nice and was helpful.
Steve Fox
2 years ago
Bought a water separator in Zhills. Needed two so went to Dade City for the second. Was charged ten dollars more for the same item.
Melissa Gordon
a year ago
Very helpful staff. Good selection.
Victor Friedrich
7 years ago
Great people who are interested in your problems and very knowledgeable in helping you solve them.Don't hesitate to call.They will help you.
Manila Jones
a year ago
Needed a hydraulic hose for a tractor. Yeah, they do that! Made one in 10 minutes. Awesome!
Tammy Seals
6 years ago
People that worked here are very friendly and helpful. Went in there looking for a uncommon part and was directed how to fix it
Ryan Etheridge
2 years ago
Hard to deal with since the owner passed and it went back to corporate.... plenty of better local options to use in town.
Rick & Mary Thompson
4 years ago
They had the parts I needed. Good value. Customer service was lacking.
gamaliel reyes
7 years ago
Great inventory, high quality parts. 4 stars because they are short staffed and you need to wait for some time to be attended.