NAPA Auto Parts - Crystal River Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Cardona
4 months ago
I would say they accommodated what I needed and were available as needed. Little short staffed and pricey on what I wanted, but provided.

  Mark Ball
5 months ago
The person behind the counter was extremely knowledgeable and happy to share his mechanical experience with me.

  Keith Landers
3 months ago
Always helpful and has more stuff than competitors

  Mark Matsusaki
a year ago
I'm a truck driver, the big kind and was stranded around the corner after suffering an oil leak. The tech that fixed me up only brought two gallons of oil, which didn't even get the bottom of the dipstick wet. My truck takes 12 gallons of 15w40.So instead of waiting for authorization from corporate breakdown to buy more oil, i hopped on my bike and rode over to buy a gallon, knowing that doing so would be faster, and I'd be reimbursed.Then another, and another... Dipstick was still dry after five gallons.Finally, one of the people working, asked where my truck was parked. They knew exactly where it was a gave me some history of the spot.They suggested that I buy 3 gallons, of a cheaper brand, and they would drive it over for me.The weather wasn't hot and it was a short ride, but it made all the difference.Amazing service.

  Charlie Ford (FordsResidential)
a month ago
Good selection helpful service

  The Lee family
3 years ago
I made multiple stops in town and nobody could help me out locating a part. Napa found the part and were incredibly kind doing it. I've done business with them before but now I'll only be doing business with them alone, great people!

  john hill (Fishhound2)
11 months ago
As compared to the other auto parts store. I feel Napa has a better quality parts and will fit like oem .

  Freedom Isnt Free
3 months ago
Owner and staff are excellent!

  Mary Hanson
a year ago
The owner at Napa in Crystal River is very helpful very knowledgeable and will order the right part for you ,you may have to wait a day or two for part to come in but very much worth it...

  Jeb
a year ago
Called the store, and they had my part in stock.Told him I would be there in 30 minutes. I got there in 36 minutes only to find the store closed early &%#@<�

  Toby Johnson
2 years ago
Great store the counter people have been there for years and know what u need very patient they also give well a good explanation and will place order if need be they also look out for the coustemer and there budget!

  Brenda Claar
4 years ago
Husband needed parts for an older truck and no one had them. He called Napa...they said bring in the old part. We went there and they didn't have it, but said they could have it at 8 am the next morning.....and they did. The guy was friendly and seemed glad to help.

  Shawn Murphy
2 years ago
Bill was great. Could help directly but sent me on to Melissa at Crystal River Caps who worked her a$$ off from 100s of miles away.

  Tim Tim
11 months ago
The owner is a real good guy very knowledgeable staff

  robert fausel
7 years ago
best of the best, easy to talk to- most knowledgeable parts storeon the Nature Coast. Always eager to help and will always go the extra mile for their customers. You can't go wrong at this NAPA store.

  HTA Realty DeLiguori
6 years ago
Outstanding Customer Service. We went in to buy a battery for my aunt's car and asked if they had loaner tools. He said no because he was going to trade the battery for us. He followed us up 19 and repaired the car. #LifetimeCustomerEarned

  Jessica Dougherty
5 years ago
Don't generally use Napa for most things but when dealing with Crystal River found Billy and JB very helpful for my generator parts. Thanks.

  carol hobbs
a year ago
How can you not love a informational NAPA boy? Always got your part and always a better part!!! Get what ya pay for!

  John Kleinemeier
6 years ago
Staff as always exceptionally knowledgeable, better than any others, and very down to earth and friendly, I never have a bad experience here.

  Alan Higgins
3 years ago
Family owned and operated business.Courteous, and help.Have a small auto problem and they referred me to the appropriate shopThanks

  Jeffrey Hoffman
5 years ago
Always good mood they have got me parts that no one else could get me.

  gary peters
4 years ago
had the parts in stock to rebuild my pool pump motor ,less than 100.bucks (new pump motor varible speed 700 plus dollars)

  Darrin Brown
3 years ago
Great staff and very knowledgeable only place I go to for my truck and equipment parts

  Taunya Goss
2 years ago
Very helpful and knew what they were talking about. Got the right parts for us.

  Don Pierce
5 years ago
Great service, great prices, great people. They treat you like family.

  Ronnie G.
a year ago
Only use them as a last resort. Constant price gouging.

  David Seale
a year ago
Good people and get what you need in a timely fashion!!!

  kenneth stewart
3 years ago
They stocked a lawnmower belt at a great price that I couldn't find locally

  Cody Turner
6 years ago
Told me my parts would be in at 8 am. I arrived by 8 am to pick up my parts and they were closed and nobody was answering their phones.

  scott mcgrath
5 years ago
Guys have been helpful over there help me get some shocks there were strange because I had a lifted truck and I couldn't find the originals like I needed guys were great I like