AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Wager
2 months ago
I recently had the pleasure of visiting AutoZone in Crystal River, and I must say, the experience was nothing short of outstanding, all thanks to the exemplary service provided by Jeffrey and Sergio.From the moment I entered the store, they greeted me with warm smiles and genuine enthusiasm to assist. Their knowledge and expertise were immediately evident as they attentively listened to my automotive needs and offered valuable recommendations.Jeffrey's patience in explaining various products and their functionalities was remarkable. He took the time to ensure I fully understood each option available, which helped me make an informed decision tailored to my specific requirements. His professionalism and dedication to customer satisfaction were truly commendable.Sergio's hands-on approach and willingness to go above and beyond to help were impressive. He demonstrated an in-depth understanding of the products and swiftly located the items I needed. Sergio's friendly demeanor and efficient service made the entire shopping experience seamless and enjoyable.Together, They make an exceptional team, embodying the epitome of customer service excellence. Their passion for their work and commitment to providing top-notch assistance are truly praiseworthy. Their positive attitude and attention to detail have undoubtedly earned my trust and loyalty as a customer.Overall, my visit to AutoZone in Crystal River was made memorable by the exceptional service delivered by Jeffrey and Sergio. I wholeheartedly recommend this store to anyone in need of automotive parts or assistance, confident that they will receive the same outstanding service that I did. Thank you, Jeffrey and Sergio, for your unparalleled dedication and professionalism.

  David Rodriguez
3 months ago
Totally Amazing Experience at AutoZone today. Sergio and Jeff were helpful, knowledgeable, and courteous. Felt like family. Sergio took the time necessary to figure out my vehicle's issue, offered the correct part, and proceeded with installation. I joined the rewards program for additional savings. Definitely returning back. Thanks Guys!

  Kevin Collins
3 weeks ago
Needed a battery in my Toyota Camry. Chris was super knowledgeable and helpful. He tested the old battery. He showed me the reading on the tester so I could see it was bad. Then explained price options and installed the battery I chose. In and out it took about 15 minutes. Awesome customer service!

  Max Kulick
4 weeks ago
Marcus, sergio, and i believe it was brian did a phenomenal job helping me source the parts i needed. they went the extra mile with their friendliness and knowledge. highly recommend asking for them if you have any questions!! thanks guys!!

  Melanie Brown
2 months ago
Sergio, Troy, and Chris were absolutely amazing and helped me in every way to get my car running again.. Sergio went across the street with a jump box to get my car into the autozone parking lot. Where Chris and Troy took out my old battery and got the new one in within minutes.

  Donna Ellison
5 months ago
The Assistant Manager Mark helped me figure out why my automobile would not start. Going above and beyond and giving great customer service. He was willing to get to the core of the issue, making sure I would not be stranded.Would highly recommend store to others!!

  FENIX JZX
a week ago
Exlent staff great service friendly, helpful, handy and ready to answer any questions

  Kelli Hope
2 months ago
The other morning before work I needed to check my oil so I stopped by the Crystal River AutoZone and Marc was so helpful putting the oil in for me and also showing me how to check it each time I get gas. Thank you Marc for all you excellent help!

  Heather Ann
4 months ago
1st as I walked into the door , the other worker was busy taking care of customers doing his job. But there was JEFFREY behind the counter and he was just sitting there so I asked him to come out and help me with a blown fuse and he already has a attitude from the start and when he came out to look at it he started man handling my fuses and lost one and I had to find it underneath my car and I started talking to him about my situation and said I cant help take it to a mechanic and walked back inside worst service from AutoZone I've ever experienced

  Marcy Trivette
2 months ago
Chris helped me with the replacement of my headlight bulbs in my Kia Soul. He was so kind and so helpful and I greatly appreciate him going above and beyond!

  Steve Roberson
5 months ago
I ordered some sway bar end links for my 2004 Nissan Xterra 3.3 liter v6 not only did they stock the aftermarket polyurethane ones that I was looking for they had the best price. The customer service is great and they're so helpful

  Tom Harren
a month ago
Great AutoZone store. Sergio has helped my several times now with great knowledge and service. Highly recommend.

  Linda S (LindaS)
6 months ago
I think I finally figured out I should just stop going to this store. Every time I walk in lately the people working there try to act like they don't see me. Then they disappear back behind one of those huge file cabinets. When they come out they still don't speak to you. You have to ask them if they can help you. When you finally do get someone to help you they just disappear and then you hear someone say "down here." They keep changing registers for no obvious reason and they act like you're the problem because you didn't know they were going to just walk off as usual. Even when they so graciously wait on you, they let other people cut in front and they will disappear again and leave you standing there. Then the customer that cut in front of you has to remind them that you were there first. This last time the instructions on the product I bought were very unclear and the guy acted like I was stupid and he knew exactly how to use it. He had no idea what he was talking about. When I tried to use the product, he was completely wrong. When I came back to return the product, I had to explain to him how the product worked, or should I say should have worked. Tired of the arrogance and rudeness. These people hate their job. O'Reilly's is just down the street. I will go there from now on.

  Jacob Coulson
3 months ago
I would like to thank Sergio, at auto zone. He was so helpful and kind to help with a replacement part that did not show up in the computer. He also installed it for me! Thanks again Sergio for your help and kindness. JC of Homosassa.

  Eric Sweeney (ESS Images)
3 months ago
Marc D. was incredibly helpful when I came for an apparent electrical problem that turned out to be something completely different. He helped me isolate the issue and pointed out a few places that might be able fix it.

  P Ross
4 months ago
I was at AutoZone this morning getting a hand with a difficult tag light and wiring insulation where one of the guys helped me out of which the extra hand was much needed and appreciated

  Wayne Christenbery
11 months ago
From the moment I walked in the door, stamp was already helping my friend.Then the other gentleman waited on me. Thank you AutoZone

  Rhonda W
8 months ago
Thank you Auto Zone for your free battery check service. Not only did they confirm that my battery needs to be replaced... but also let me know that the battery should be under warranty (only a year old), through Walmart... saving me about $200.I will do all of my parts business here, from now on. I appreciate your customer service and not charging me for a battery when I had another option.

  Barbara Gracey
6 months ago
A big shout out and thank you to Owen at the Crystal River store who braved the rain this morning to install brake and parking light bulbs for me!!Awesome service above and beyond. Thank you so much!!

  Randy Riggs
3 months ago
Fair.. except most employees have no motor vehicle knowledge, even less computer knowledge

  Tori Ruby
7 months ago
Chris was super helpful. He found the tail lights I needed and installed them for me. Took extra time and went above and beyond with great service.

  Kevin Gardner
4 months ago
They replaced my truck battery that was under warranty. Great service.

  Anj Kafka
a year ago
Best staff and best service ever! They work so well with their customers. Always super-friendly and highly knowledgable. Reliable and honest. They always take the time to answer my questions over the phone and in person. They've saved us so much money toward repairs and maintenance. Would highly recommend to friends/family. I feel safe driving this car again. Angel is amazing! Thank you everyone at Autozone!

  Heather Blauer
a year ago
I'm very thankful for the customer service this store has shown my boyfriend Jeff Rollen, not only has the the staff been super helpful, but the store manager Rob was not only prompt with helping him find the correct parts for his vehicle but also in finding the nearest store to save time on shipping. Sometimes - Same day!Thank you again for all that you do!

  Doctor Feelgood
a year ago
Everyone at this store is great. Brian is the man and always knows exactly what I need. Very friendly staff and a clean store, too. I choose AutoZone over every other store in the area, because they have the best prices, and unlike their competitors, they actually know how to order the correct parts every time.

  Ricky Childers
a year ago
We are on a trip and our Jeep battery died. Owen was very helpful and replaced our battery for us. In and out in about 30 minutes. Great job!

  Jack Camejo
a week ago
Good service and fair prices the staff or counter parts agent is awsome good customer service.

  Jennifer Randolph
a year ago
I was greeted and asked if I need help immediately. The young gentleman helped me pick out the best roters and brakes. Very nice location with good customer service!

  Jim Kelly
4 years ago
Stopped in to replace a headlight, and the manager- Robert - met me and shared a trick he picked up. Did it all for me quickly and saved me at least 45 minutes without me getting dirty in my dress clothes. Many, many thanks!! I will be back. Great customer service!!

  Kay Ralph
a week ago
Very friendly and helpful