Vista Motors Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bella Malta
a month ago
Great experience all around w Vista Collision! Richard is by far one of the most professional people I have dealt w in any part of the car industry. He was honest, very knowledgeable and he explained the whole insurance process for my claim and took the time and care to go back and forth w my insurance company to get everything handled properly. He was in constant contact w me as well, and even had my car finished two days before the proposed pick up date. The repairs came out looking like a brand new car, I think they may even have waxed the whole car since it really is sparkling!! Thank you Richard!!

  Phil Wishna
2 weeks ago
We recently brought our 2023 X3 to Vista Motors Collision Center for repairs. From the moment we entered their facility until the day we picked up our car we were treated with honesty, respect, and total professionalism by the Vista staff. We were kept informed by almost daily calls and texts and the repairs were finished quickly and perfectly. Our contact Joan couldn t have been nicer and more helpful he made what started as a dreaded situation into a pleasure.

  The Jewel In Giving
3 months ago
We have been so pleased with the service and care that we have received from the Vista Collision Center. We had 3 instances in which body work was necessary for 2 of our 3 BMW's. Every time we had to bring a car in, we encountered staff that were always cordial and professional. Richard Simms, our Collision Center Advisor, was excellent! He communicated everything to us throughout the process and he made sure that we received our cars back timely and back in perfect condition.

  Dan Dude
3 months ago
Geo Ramirez did a great job on taking care of repairs to my 2018 BMW , even though State Farm Ins, did not want to pay for OEM parts, Why would I bring my car to BMW if I wanted aftermarket parts, put on the vehicle go figure ! stay away from State Farm. Dropped them. But Vista did a great job and I d like to add the receptionist. I believe her name was Jan or Jen , was very helpful ,polite and delightful to deal with every time I calledThank you

  Shadia Barake
3 months ago
Best service ever, everyone on the Vista Collision center Team at BMW provides excellent customer service throughout the whole process. Special thanks to Joan Casado, our advisor was knowledgeable, kind, helpful, went above and beyond on every step of the way.Thanks to Jane also who was very kind and helpful. Love my BMW team.

  Alexandre Lanfim
3 months ago
Great service provided by the collision center!Thanks Mr. Ramirez and Mrs. Jane for the excellent service!The driver door and fender replacement looks mint original condition and the full detail on the vehicle looks amazing!Mrs. Jane was very nice to me always!

  Mike Santa
3 months ago
The service I received was outstanding, Joan treated me with professionalism and assisted me throughout the entire repair process, what a gentleman! The repair was second to none, like new. I won t go anywhere to get my BMW repaired. They did a fabulous job.

  Ted R
a year ago
The car looks phenomenal, no corners were cut and the job was done right. Jayne P. did an exquisite job communicating with me, even though I was quite stressed. Very happy with Jayne s communication and positive attitude. Car is cleaner than when I dropped it off.Services: Painting, Body & TrimServices: Painting, Body & Trim

  coreen arthur
2 months ago
My experience at Vista Collision was great, dent dawg is the best dent removal guy ever, he took so many dents from my x3, He is very nice and kind and his work is flawless, when he removes a dent it's gone, He is an asset to BMW. I wouldn't trust my car with anyone else but him for dent removal. my car is now 6 years old and he took all my dents out and they were many. He is the bestBMW Collision should be proud to have him.

  Carlo Santi
a month ago
I can't thank Yessica ,Jim and the staff at Bmw Collison enough. Best work I've seen my whole life. I posted before and after on my 2023 Bmw M3 Conp. It looks even better than before. They kept me updated the whole way through from sending text updates daily to pictures of prep work andduring each coat. 10/10 on quality ,customer service and timing, it only took 1.5 weeks..I posted pics of before and after.

  Mitchell Fine
3 months ago
After my Mini was hit on I-95 and in need of repairs, Gio Ramirez and the crew took good care of my mini returning it in the best of condition possible. Gio kept me updated every step of the way. Made a trying time very easy.

  albert corcos
2 weeks ago
" Geo " Ramirez was just amazing to deal, did a wonderful job on taking care of repairs to my BMW 540i , Best service and experience I ever had, Thank you Geo for following up every step on the way like and said you will, you are very knowledgeable ,honest, polite and friendly , he went above and beyond and made my BMW look like New again..Well done.Ty.

  Harry H
7 months ago
I was very impressed with the level of quality service Yessica Salvatore provided while my car was being repaired at Vista motors collision center.You were very professional, knowledgeable and available to answer all questions either by emails or phone calls. I was out of the State while the repairs were being done and you kept me updated from start to finish, that was very comforting.I am very Happy with the repairs, it looks like a New Car.Thank youServices: Painting, Body & Trim

  Ryan Cappione
8 months ago
The Vista BMW collision center has gone above and beyond to help me out with everything I need. They communicated with me through every step. On top of having fast service they gave me a complimentary detail in order to get a sensor installed. My vehicle was also again cleaned on the outside before pickup. I highly recommend them to anyone looking to get work done and having A+ service.Services: Tires, Electrical, Body & Trim, Air conditioning

  Lourdes D'Dio
6 months ago
I have to Thank Richard Simms (Service Advisor) he has gone above & beyond when it comes to providing us with expectional service. We have taken the car in 3 times for different issues and Richard not only has come in on his day off to return my vehicle, but does it which such grace, kindness and positive attitude. He is a ROCKSTAR and is truly a value added team member. He really cares about his customers and their concerns. Very professional but with a caring heart. BMW give this man a RAISE - these days most people are just going through the motions, Richard is not, he is doing an excellant job in providing customer service. Thank you Richard for all your assistance through out this process - you are truly a gem!!! BMW is lucky to have you!

  Zanaii Taylor
5 months ago
Excellent service from Joan and Jane! They went above and beyond for me when they didn t have to and got my car done in a timely manner. Would definitely come back to them for any issues with my car.

  D
6 months ago
Yessica Salvatore was incredibly helpful answering questions and fast with helping me through the process of getting my car taken care of. Everyone was really nice and it felt like I was part of the BMW family for sure. No regrets buying one for sure with these folks.

  Paul Richman
7 months ago
I dealt with Yessica at Vista BWM Collision and have to say what a great experience I had. From the moment i dropped my car off until I picked it up, she was always reaching out to me and letting me know the status of the repairs. Definitely 5* rating for her and the company!

  Born Reality
8 months ago
These guys at Vista, both in service and the collision center it s just a great group of people they have over there. Richard Simms (collision) and Tyson in service, both great guys. And the Collision center tech did an awesome job repairing and repainting my bumper. Have to give props where props are due. Peace,

  Lech
11 months ago
Yosbani Ramirez, also know as Geo is an amazing, very professional and and very patient to customer, like me. The job was done as he promised, and even better . He was so responsive, clear in communication with weekly updates. He always welcome me with any kind of questions and complaints. Because of Geo my car looks fantastic.Services: Tires, Painting, Body & TrimServices: Tires, Painting, Body & Trim

  Alon Ezra
a year ago
I can t thank enough to the team at the collision center VISTA BMW!My x6 was stolen, and recovered but in a bad shape.Richard Simms together with Derek Basileo (the manager) helped me in ways I can t describe.They were true gentlemen, understanding the hard situation, caring and professional.They have a positive approach to get the car fixed and back to the same look it had, and even better.They handled the insurance really wellHonestly so happyThank you guys !!!Services: Transmission, Tires, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding, Air conditioning, Battery

  kenneth iulo
6 months ago
Joan was a pleasure do deal with , everything was explained and was done in a professional manor. Highly recommended Vista Motors collision center !!!!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Randi Simon
3 months ago
Jessica Salvatore did a fabulous job in the collision repair process .I would highly recommend her to anyone!

  Larry H
a year ago
This was the second time I had the pleasure to work with the Vista BMW collision center .Joan my advisor is extremely professional from beginning to end keeping me informed of everything. My car came out great!!!

  P Oburg
7 months ago
Jess, the senior advisor, was knowledgeable, respectful, courteous and truly extended herself. The service was quick, accurate and comprehensive. All in all a first rate experienceServices: Painting, Body & TrimServices: Painting, Body & Trim

  Pierre Remy
a year ago
Brought in my M850i for repairs and Gio made the process extremely easy with very little stress. Quickest and most efficient body repair process I ve experienced in a while. Not to mention the car came out better than before. If you ever have to have repairs done here, ask for Gio. Super professional and called me with updates as promised, I didn t have to follow up once. Thanks guys.Service: Body & Trim

  Victoria Martinez (Vicky)
a year ago
I am a longtime BMW owner (+15 years).I ve had the pleasure of working with Joan Casado over the last several months. Unfortunately my 430i convertible was rear ended at the beginning of June. The repair process was long and I am sure complicated by part shortages. Joan made the process easy for me!! He kept me informed during the process. I m sure he had to work deligenly to get the car repaired. I extremely happy with the repairs done at Vista Collision Center. I am sure many people were involved and all deserve kudos.I just got car back today and it runs and looks great!Service: Body & Trim

  Alec August
2 years ago
Overall the experience passed my expectations, and was great! Joan in collision and body made this experience easy and quick. My car came back to me in pristine condition with everything that needed to be fixed passing my expectations. If you ever need anything from the collision center I recommend asking for Joan because he will be sure to provide a high quality and personable experience and service!Service: Body & Trim

  Mark Steinborn
a year ago
Had "curb rash" on both driver side wheels. Since I've bought two BMW's from Vista I thought I would use their collision center, even though wheel repair is a third party. Called four times and emailed three times. Sent photos at their request so they could evaluate the damage but never got a response, much less an appointment. All I knew is that they would have my car for two days. Finally called a local vendor late yesterday who came out to my house this morning and repaired the damage in a bit over two hours (not days) and at my home. Cost was about the same as Vista. Never did get a call back from Vista. Maybe they do great work but great work starts with customer service. They have none. At least not in the collision center.

  Jorge De Jesus Rosario
7 months ago
Auto repair / collision. These guys at Vista, both in service and the coldid an awesome job repairing and repainting my bumper. Have to give props where props are due. Thank you Yessica you did in amazing job Service: PaintingService: Painting