Coconut Creek Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  AK Digital / Wokzcooking
3 months ago
We were looking for the 2023 WRX Premium. We also went to the other Subaru at North Miami and Pembroke Pines. Even though the Coconut Creek location is much further from me (40 minutes), but they have the color and the model we wanted. One of the main reason was that they were very helpful and work with me. They got me what we can qualify for. The showroom was nice and clean. My salesman (Pedro) was awesome. He was so helpful and explained everything thoroughly. The Finance Manager (Alex) was fun, friendly, and helpful. They have a great Team there to help you buy the car you needed and wanted. We will definitely recommending others.We gave them 9.8 out of 10

  Nicole Hedmark
6 months ago
I live in Miami. 100% worth the drive to buy from this team. This was the easiest auto purchase I ve made. Diego was fantastic, fully transparent from start to finish. They were able to run my credit before I came, so I was there for about an hour and a half total. Very happy customer.

  Noelle Murry
2 months ago
I had a great experience purchasing a car from Raj. He is a honest and extremely helpful and kind salesperson. I will definitely being go back to Raj for any future purchases and would recommend anyone to buy a car from him.

  Lydia Parets
5 months ago
I went to buy my Subaru outback yesterday at Coconut Creek Subaru dealer. I have very good experience. Everything was so smooth and fastThe way it should be, I was very please with the process, the sales person Pedro Vazquez took the extra mile to answer all my questions during the test drive and throughout the process in general.The financial department was fast and pleasant tooOverall premium service

  Christina Castilla
4 days ago
Our car salesman Sammy was great and easy to work with. He listed to my husband and I, and we never felt pressured. It was an overall great experience, and we walked out 2 hours later with a new Subaru!

  Jorge Gonzalez
a year ago
The experience was great. Diego was never pushing and always open to negotiate. I'm the type of client that not even pass by the dealer if the car I have in mind in the color that want is not available right away. Diego understand that and did tried to sell another model or another color. Then working with finance was easy and clear. Everything final price, taxes, registration etc.

  Glen B
a year ago
It all started 1.5 years ago when I was getting my Hyundai serviced at a dealership south of you. I didn t feel I was getting the service that I deserved, so I searched and found Coconut Creek Hyundai. I called and talk to a gentleman in the service department name Mario. His professionalism and willingness to take me as a new client started off the relationship. Mario was always able to get me in for all of my service and repairs for my 2016 Hyundai Accent. Until one time, the engine was not repairable due to extremely high miles. Due to the service I received from Mario I was set on giving you guys my business for my first ever new car purchase at age 53! I shopped both of your dealerships, Hyundai and Subaru of Coconut Creek. I met Chris at the Subaru dealership one evening. He was a class act, very professional, no pressure whatsoever and with straight forward answers to all of my questions. I found him to be a very honest person. And within 72 hours of meeting him I drove away with my first ever new car ! I m proud to say I bought it from Coconut Creek Subaru. The entire experience was a very pleasant one. I would definitely recommend Chris the salesman who helped me and Mario the service twitter at Hyundai to anyone looking to have their Hyundai serviced or to buy a new Subaru. Signed one happy loyal customer!

  Katharine Serrell
4 months ago
as a first time car buyer I was a bit apprehensive the first time I came to the dealership but by the time I left, I was so pleased with the entire experience I d do it all over again. David was absolutely incredible, he worked out an awesome plan for me and was super transparent the whole process. I left the experience really feeling like I got the best deal I could have thanks to his hard work and due diligence. Alex in finance (also assisted by Robert) was a superstar! He was incredibly kind and patient and worked late when the system went down in order for me to leave with the car that same day. He was very informative and Robert was also very helpful with walking my dad and I through the steps of the contract. This whole team made me feel taken care of, and I am so happy with my new car I could scream. Give them all a raise!!

  D Guz
3 months ago
My wife and I purchased a Subaru due to the fact that we heard so many good things about how durable it is. It is so sad that nowadays good faith & honest people are very few & in between. Took my vehicle to the service department & basically was given 2 choices due to the fact that my issue was no longer covered on their warranty. Option number 1 just for them to diagnose as they say the problem with no repairs would be $250 out of pocket. Of course. Option number 2 is once they have diagnosed the issue having them repair it is obviously paying for the repair. The service associate was not very helpful. He didn't seem to care. So at the end of the day I had 1 of 3 choices pay $250 for them to tell me what the problem is. Choice number 2 fix the problem at whatever cost because they could not tell me what I might be looking at or choice number 3 drive waste gas & leave the dealership with nothing repaired for free. I picked 3. One of the things that I like best was that the service associate told me was that $250 charge was basically what they would have to pay the mechanic to bring the car in & look at it. I'm a bit confused though. Doesn't the mechanic get paid a salary or hourly to do his job? Also they had my name on a board so I could meet up with a sale person so he or she could try to get me to trade in my car for a newer one. Thank God I was able to get away from that one. So either have a great personal mechanic or buy an extended warranty. I will not recommend this dealership to no one ever! Final piece. I wish I knew the service associates name. Piece of advice to him. Show some compassion you never know in your life when you might need someone to show compassion to you.

  Wendy Levinson
4 months ago
This is my 3rd Crosstrek from Coconut Creek Subaru. Stepped it up to the Wilderness model and love it! Always a great experience here from sales to finance and their service department.

  Lisa Gruccio
10 months ago
I want to send a sincere THANK YOU to Sammy from Coconut Creek Subaru. Nobody likes car shopping, I know it stresses me out. However, Sammy did everything possible to make this experience a pleasant as possible. He worked with us to get us the car and the price that I wanted. My experience was excellent, and I would recommend my friends to stop by and meet Sammy if they are in the market. He sat in the car with me and educated me about all of its features. I am blessed to have worked with him. Thank you Subaru for hiring a great guy!

  Jackie Dyer
2 months ago
Raymond Serrano is ALWAYS the one that makes my Subaru service experience TOP NOTCH! He has Customer Service down to a science! ALWAYS pleasant, polite and going the extra mile. Cannot thank him enough for all of his help in getting my 2014 Forester concerns addressed.THANK YOU RAYMOND!!!! YOU'RE THE BEST!!!

  Alexis Kent
9 months ago
Coconut Creek Subaru is Amazing!!! I highly recommend coming here to buy a car. I have only good things to say. Everyone who I have dealt with from buying a car to servicing my vehicle has been absolutely wonderful!!!

  Mari Lovo
3 months ago
Everyone is so nice and helpful. Negotiated my deal before I arrived and the car was ready for me to just sign some paperwork and head home in my new ride.

  Leo Balseiro
a year ago
Sammy Hamideh took great care of my family and me, taking the time and diligence to inform me of my options and accommodating my financial situation in my search for a new car. Together we found a fair and great deal for my family. Well after the car buying process was over, Sammy touched off with making sure I knew all of the features offered in my car. Overall, my experience with Sammy and Coconut Creek Subaru was refreshing considering car salesman behavior at other dealerships: straight-forward, friendly, no-haggle satisfaction.

  Amanda Bosch
6 months ago
I just purchased my second Subaru and I have stuck with Coconut Creek for their exceptional service. I don t live near this dealership but I wouldn t take my business elsewhere.The showroom experience is relaxed, great new car inventory and the salespeople are knowledgeable and friendly.

  Jerett Watnick
3 months ago
Robert Richards was our salesman. He was very nice and helpful! He answered all questions with patience and had a great attitude. We bought a car the same day with him. We really appreciate Robert s help!!

  D
2 months ago
I went to look at Subarus in Coconut Creek and saw Steve Harrington and Hector and they were Absolutely Wonderful. I would up buying an Ascent Limited and there was no double talk or pressure at all. I highly recommend seeing these individuals at Coconut Creek Subaru if you re looking for a valuable vehicle and treated with Respect! They are the Best by far!!

  Marti Sinnreich
5 months ago
Service dept is wonderful. I had emergency repair needed, drove over without appointment and Joe, a service manager, took my car right away. Service technician determined what was needed and because I needed to leave my car, Joe was able to get me a beautiful Subaru loaner. While I was there, my salesperson from a year ago recognized me and came over to say hello. Even though I don t live nearby, this dealership is the only one I will do business with.

  Michael McAllister
6 months ago
Great location due to the honesty and fairness of the sales people. One of my best car experiences ever, I will definitely return for another car and at least encourage my friends and family to check them out

  j garcia
a month ago
Wow. With the NEW totally redesigned 2025 Forester coming out NEXT MONTH, you would think they would discount the leftover old design 2024. I was hoping to make a deal but was told to stop my email request.Update: numerous messages left for Mr. Anders and no return call.Mr. Sanders you replied to my review. It's ok Mr. Sanders I'm not upset but perhaps customers viewing this reply might be. Very unprofessional.Be well be safe...

  Dick
5 months ago
I have dealt with this dealership since 2016 and I ve never been disappointed. They have always been very courteous and have responded promptly to any problems I ve had. I have been extremely satisfied with all the Subarus I ve had, and I expect to have more in the future. Their service department has been exceptional in meeting my needs. Kudos to Joe Monti in particular.

  Robert Levine
3 months ago
Salesman Horacio Andrade was great to deal with , took all the time we needed. Never rushed us gave us lots of choices color & equipment. This is our second Subaru bought this because last one never gave any trouble. & dependable . No I don t work for Subaru or coconut creek Subaru my entire family now drives Subaru vehicles

  Faye LaGanga
10 months ago
We honestly had no idea we would be purchasing a vehicle that day. We met the best guy there! Sammy Hamideh was awesome!! He answered all our questions and helped us get 1 of the only 3 Foresters that came in that morning! In the past ,auto purchases have been absolute misery and all day spent in frustration. This was in and out with a test drive , agreement and purchase! Love our new Subaru! Thank you Sammy for helping us out! It had been a rough week and you made it so much better!

  Douglas Schapiro
2 months ago
Raj was awesome. I got picked up beforehand for free by a Lyft. The Subaru Forester was a great deal and in pristine condition. Follow up was excellent. I highly recommend Coconut Creek Subaru. I plan on getting my Outback Wilderness edition there in May.

  steve cole
2 months ago
Made the appointment, had my 2 year check up (tires rotated oil chg new wiper blades ect.) also they fixed the recall. My service mgr said it would take 1- 1 1/2 hours he was correct I was on the way home in 1hr and 15 min how great was that ..the only thing they did not do was wash the car and never offered but I was satisfied cause I only spent little time there

  Hayden Jones
7 months ago
Pedro Vazquez was awesome. Found the car online and used their online chat. He had the car up front for me when I got there and I left with it. Super smooth process. Would recommend to anyone!

  K Sitel
2 months ago
I had great experience at Coconut Creek Subaru. I took my Ascent for oil change and Mr. Serrano was just pleasure to work. He was my advisor, car wash person and cashier. This man is a saint. Thank you Raymond for your help and service!

  Andrea Martin
3 months ago
Very helpful and helped me as quickly as they could. They are always great and professional. They make sure I understand every detail of my car and their inspection. I greatly enjoy this location.

  Robin Forman
4 months ago
Richard, the service manager was a life saver! I had huge issues with my 2017 crosstrek and he offered to and dealt with Subaru of America and got many of the repairs covered for me. He was responsive, kind and compassionate. I ve never had a car dealership treat me with such kindness. I highly recommend Subaru of Coconut Creek.