O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mari GRANSDEN
a month ago
I just left O'Reilly Auto parts on 520 in Cocoa it was important to me to take a moment to leave a review regarding the employees at this location. I was helped by Jon and by Keith these gentleman went above and beyond for me. They were both very polite, knowledgeable and extremely helpful. In addition I would like to say that everyone I have encountered at this location, including today have been very respectful, courteous and helpful. I don't think I will go to any other auto parts store for any of my needs because these gentlemen really are the kind of people that give great customer service and go out of their way to do a fantastic job for the customer. They are keepers!!!I hope they see this review and how wonderful they all are!!

  Angel Rivera
a month ago
When I called they didn t have the part I was looking for so they ordered it. It came the same day and it was the right part. When I went into the store they were around 4 costumers and one employee. He was helping 2 customers at a time and I wasn t the only one impressed. Autozone is no longer my first pick. O Riley is !! Awesome customer service I ve ever seen.

  philip jefferson
4 months ago
While shopping at this location, I came into contact with employee Lauren. She took her time to help me locate the parts I needed for my Jeep. If she didn't have the answer to my question, she made sure to find the correct answer or part for me. She is a great asset to this company.

  Skip Swalef
4 months ago
Rolly did an amazing job helping my sister with her water pump and thermostat for her Chevy Trax. Really appreciate guys like him for being knowledgeable and helping like he did. 5 stars all day. Thanks again.

  Taniya Sterling
4 weeks ago
Dashawn was awesome in helping me learn to put on my own windshield wipers!! He was very patient and kind

  Timothy Fields
4 months ago
Kudos to Lauren today as she guided me thru several searches for my car parts. GOOD gal who knows her stuff. Drop in and let her assist you with you needs.Tim

  Amelie Culbertson
3 months ago
Very nice and helpful folks. They ve got a wide variety of car parts-for a good price too.

  Dominique Devereux
5 months ago
O'Reilly's was the only other place besides the dealership that had the specific, rare battery I needed for my car. I don't know if he was the manager or not, but "Rolly " was extremely patient with my many questions that I asked due 2 me not being mechanically-minded at all. He installed the battery I purchased & checked it to make sure it was running properly promptly & correctly. I appreciate his friendliness, patience, & professionalism. Give him a RAISE!! I visited the O'Reilly's on King Street in Cocoa, Florida on today 10/31/2023.

  Chris
2 months ago
Staff is always helpful & definitely knowledgeable. Our Go-To Auto Store! Thank you

  Jordan Jinright
7 months ago
These guys were amazing. They went way way beyond to get me my part; Like they sent an employee on an hour long drive to bring the part back from another store. They got us back on the road to my grandmother's funeral as fast as could be possible.

  Andrea O'Neill
4 months ago
Lauren helped me a windshield wiper nozzle and a locking gas cap. She was very friendly and professional.

  forgot password
a year ago
Daniel has horrible customer service, this guy had an attitude with me the entire time I was in the store gave me dirty looks the entire time I was in the store. I was sent to this store to pick up a part that another store didn t have in stock. The other store had GREAT customer service and they were so helpful at helping me figure out which parts I needed. Daniel tried arguing with me that the part was not defective even though I had the old parts right in front of him when I could show him that the part did not thread correctly. I will literally never return to that location again out of fear I might have to deal with his MISERABLE customer service again.

  Relaxing ASMR
a month ago
Holly was VERY helpful. I recommend coming here

  Sean S.
3 years ago
Very helpful people... Shout out to BECCA and RANDY... They helped me pinpoint an issue that basically came down to Zinc content in the oil... Considering i run a turbo vehicle.. This was helpful knowledge!!! Thanks a million... Im sure it helped me save $$$$$$$$$$$$$$$

  Autumn Cockrill
a year ago
Awful customer service. Zero communication between employees. Daniel just stared at me and said no one called when another location sent us there for a part he never ended up finding. He wouldn t ask around, he didn t want to help us find the part we were looking for, and had an attitude from the second we walked in the door. I wonder now if the employee had pulled the part we needed and because of the lack of communication, that is why daniel could not find it. He should find another job if he s so unhappy with this one.

  Nathaniel Swanson
9 months ago
Clean, organized, and well maintained! Friendly staff helped me find exactly what I needed. Next time I need another auto part, I'll definitely head here first!

  Colby Lockard
a year ago
I called ahead and asked if there was a part available, the clerk said no it wasn't available but there was another part they had in stock that would work that also ended up being a little cheaper. When I went in and asked about the part, the clerk grabbed it for me and let me open it up and verify the part. When I noticed there were not any O-rings included with the part, the clerk was able to find me the correct O-ring and gave it to me for free.I have been to this specific location a few times now and am happy with the employees' knowledge on auto parts, their willingness to help, and their good attitudes.

  Brittany Johnson
a year ago
Brian was very unhappy and unhelpful. Every response was I don t know or go look it up. He was unable to answer basic auto part questions. Don t waste your time coming to this auto parts store because they will obviously hire anyone whether they have any automotive knowledge or not

  Toby HD
4 months ago
Great place, Lauren was very helpful.

  Jimmy Smith
2 years ago
The assistant manager Ellie was so helpful and went above and beyond in order to help us out of a jam. Our car was over heating and couldn't figure out why, Ellie looked under the hood and determined we had a broken serpentine belt and put us in touch with someone who could repair it. GREAT CUSTOMER SERVICE !

  Cocoa Man
8 months ago
Rude place to go to and prices are outrageous high here. Buy on Amazon alot cheaper and next day delivery

  laura martin
a year ago
Very helpful and eager to install brake lights. My mechanic failed to notice with last service and knew how busy they usually are so hesitated to go there. Done in minutes and on my way!!

  Anastasia morales
3 years ago
I stopped by today to pick up some things, and like always, was immediately was asked if someone could help me out finding what I need. The guy who helped me out and rung me up was amazing. I must have said what I needed wrong when I first walked in because an old lady working one of the registers had a handful of employees pretty much make fun of me while I was in the other aisle. It made me feel really uncomfortable hearing a bunch of people make fun of me behind my back. Then when I got to the register, someone yelled "I bet I can find a roach back there!" And ran into the back and came back with a huge cockaroach in his bare hands and tossed it on the trash can in front of me. I'm not buying any food from here, so no big deal to me, but that was unprofessional and gross. Usually when I come, I have a very pleasant experience as the employees were super nice and prices are good, but today didn't go so well.

  Stephen Alexander
4 years ago
Good service better prices the discount and auto zone. Plus they have a military discount which I liked. They had the tool i needed to get the job done. Tool rental was pretty high but i got the money back when i returned it.

  Mike Snyder
11 months ago
Staff is always friendly and helpful. Prices are comparable to other brick n morter places around town.

  Dan GOOSE Hale
a year ago
Rude employees that said nobody sold the item I was looking for and said that I had to buy the entire piece... Walked around for a minute and lo and behold there is the piece on their shelf.

  James Fitzgerald
a year ago
Love this place. staff is ALWAYS super fast and friendly. as far as I'm concerned there is no other parts house in my area.

  Erin Cockerham
7 years ago
The associates were very helpful in finding everything I needed. I got everything I came to the store looking for and spent half of what I would've spent at another part store! I thought the store was very clean and well stocked and I would recommend anyone to check them out when they need anything for their automobiles!

  Michael Hennessey
2 years ago
Luke John is an outstanding young man! Very customer oriented and knowledgeable. Wish there were more like him in other industries.

  Diane Johnson
4 years ago
I went into O'Reillys to get a product I knew nothing about. All 3 gentleman Kenneth, Glenn and Eli, took the time to find the right one for my car. They had to reference and cross reference in the computer and Kenneth even went out to my car ( looked under my hood) to come up with an answer, which took about 25 minutes. By far the best experience I've had in an auto parts store. Thank you Kenneth, Glenn and Eli!