Nissan Service Department of Clermont

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Felicia Janac
3 months ago
Worst service department I've ever been to. I've owned Nissan for 15+ years in several states.During my appointment, they decided to rotate my tires without my permission, acknowledgment, or documentation. They did not balance the tires they rotated and created a major drive issue. When I called to ask what they had done to my suv they initially had no idea the tires had been rotated and once it was comfirmed told me I needed to pay like $100 to have them balanced. Umm, no. That's not right.

  BJ Hudson
2 months ago
Cameron is very pleasant and professional. I enjoyed the fact that he took the time to educate me on the things that was going on with my vehicle.

  Vilmarie B
8 months ago
Very attentive, good customer service. Appointments are readily available, and the waiting time is reasonable. The waiting lounge is comfortable, and I appreciate all the coffee flavors, lol.

  Mark van deman
a week ago
Excellent service. Thank you.

  Harvey Memberg
6 months ago
Asked to change the TV station in the lounge area while I was waiting for my auto service. Gentleman in cashier booth said he was told not to. I went to service manager and she said they have no remote to change station. You mean to tell me Reed Nissan can't afford a universal remote control? I was upset.

  AKC
3 months ago
It was just fine. Staff very helpful.Thanks.

  Nicole Stinner
8 months ago
Great service!! They were polite and friendly. They kept me posted on the progress of my vehicle throughout my time at the dealership.

  Gawain Morton
9 months ago
Excellent customer service came in with no appointment the service department did a full.ppint inspection then it was sent to my phone all us well bless up

  Angel Matos
a year ago
Really bad service. I got there a 12:30 and for some reason my paper work was clocked at 1:10 pm. I was told the the waiting time for oil change was 1.5 hours wich is ridiculous. I spoke to a supervisor and nothing was done.

  Zuni Gresham
3 years ago
Wonderful service! Comfy/relaxing waiting areas. Constance M. was incredible. She kept us updated frequently, always with a smile. All staff members were outstanding!!

  ODESSA R. WHEELER
a year ago
"I enjoyed that it had a Movie room, very comfortable areas for sitting and relaxing and for eating your food. The representatives were most welcoming, friendly and helpful!

  Jason Bishop
3 years ago
Service staff is amazing, and will do what they can for a positive relaxing experience/visit. Sometimes short staffed, but gives their all. Drop or wait.. nest to leave/drop for the day is easiest.

  Kyria Perez
2 years ago
I had such an amazing experience!Ahmad at Nissan dealer ship was amazing. From the start he helped me look into the car my eye immediately had caught my eye and from there helped me get settled into the car.Will be coming back and referring to here!

  Dione Pokorny
a year ago
My husband went in for 1 oil filter, $20 she went back and was gone for 15 mins, came back with the wrong one, left again, about 10-15 minutes later, came back with 2 oil filters, and tried to sell those 2 for $30...don't need 2 ...these people don't know what customer service is, nor do they care, that was pretty OBVIOUS...glad I don't drive a Nissan

  Casey Castro
a year ago
Was greeted by wonderful guy ask few easy questions n started process i sat in waiting area bout 70 min all done

  Z Z
a year ago
Great experience! Friendly and fast service! Extremely empathetic!

  mary christian
a year ago
Great ...took a little longer than I expected..but they have a great service dept

  Julius Frias
2 years ago
The best service I've experienced from any car dealership ever. I had an alignment performed on my Titan. The truck tracked straight but the steering wheel was off to the left about 6 degrees. I brought the truck back the next morning, they took my truck in ahead of the line and corrected the problem. Every one from the co-owner of the dealership to the service advisor was involved in getting me straightened out. They really exceeded my expectations. Usually I use dealership service for thing I don't have the Tooling for since I do 80 percent of my own work but after this experience I'll have no issue reducing some of my truck maintenance and transferring it to Reed Nissan of Clarmont.

  Hubert Fryman
a year ago
Great job by Jose and the team. Had my best interest from start to finish.

  Julia H
2 years ago
Very slow

  Bruno Calheiros
a year ago
Good service with some opportunities for improvement. Friendly staff

  Tony Brown
3 years ago
The sorounding was clean and the agents there were attentive and considerate.Good place to get your vehicle serviced.

  Sherri Tobin
3 years ago
I called and explained the issue I m having and they said just go to express line. Well once I got there they said they didn t have enough people working to even look at the car. What a waste of time.

  Angel Carrasquillo
2 months ago
Great service

  Lizandro Becerra
3 years ago
Worst place ever don t go they supposedly try to help but ended up screwing us over big time and not only that manager told sales person to handle it by himself because he was scared to front up it s crazy how they screw people over

  Joshua Wirick
2 years ago
Quick and responsive with a great attitude, loved the experience

  Leo Patino
2 years ago
Cool people !!!! Very accommodating especially Jackie ......

  Jason Bates
3 years ago
Problems with used car.. to old for finaceing will five you 48hrs.. they sold it the next morning...and they finaced it for them

  Aurea Diaz
5 years ago
Excellent customer service and great prices.

  Brian Razen
3 years ago
efficient and helpful enjoyable experience overall