Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alberto Malave
2 years ago
The old guy here is very rude, unprofessional an Cero in customer service..I was looking an estimate for fuel pump replacement. He told me: The price depend of the part cost, and I answered: I got the part with me. I just I looking for the labor. The older guy close the door in my face and said install for yourself !!
Amanda Lux
2 years ago
My grandfather just had a $1000 dollar repair on the vehicle done here, in which I am told the mechanic pulled apart the dash and replaced the evaporator. When the vehicle came back, my grandfather had been driving it with no oil. I had to put almost 4.5 quarts of oil into an engine that takes 5 quarts. Clearly the oil was removed from the engine and not replaced, but Jerry would neither admit that it was his fault, nor accept that he should perform a series of basic checks on vehicles that come into his shop, like other professional establishments do. The vehicle could have been totaled had I not happened to borrow it and discover the problem. Instead of being helpful, he simply told me "he wasn't paid to check anything in the engine" despite just telling me he replaced the evaporator, which is in the engine bay, and proceeded to yell and cuss me out. I have recommended my grandfather take his custom elsewhere, and I recommend it to anyone who sees this. No mechanic should fail to perform standard checks on every single vehicle that enters his care. No mechanic should ever release a vehicle from his care in literal danger of the engine exploding. Horrible service, horrible attitude!Services: Electrical repair, Engine repair
Dusten Smith
3 years ago
As a business owner, I cannot fathom how a business with such unprofessional customer service can still exist. Being they are off of the main drag, we were driving through town on way back to WPB. Our engine started sputtering. With 3 kids in the car, it was quite concerning. This man has ZERO compassion. Watched him be rude to the lady in front of me and then he proceeded to complain to my husband to move his truck and with rude demeanor, totally unnecessary considering we were parked in front of his business I sparking space. Lol. I asked him if he was able to take a look at our truck and explained our situation. He rudely put his hands up in air and said with a attitude that he doesn t have time. I can totally understand not having tome but I can t understand the attitude or the yelling of us to move our truck? We ended up a Bees mechanic shop, they were pleasant and hooked our truck up to the machine. Though they couldn t fix it, they assured us we would make it home and they were very kind and compassionate to our situation. If your considering Jones, save yourself and call Bees auto repair. Jones is a rude man you and you don t need that kind of frustration on your life.
Mike
7 years ago
Jerry is a very knowledgeable mechanic and I've dealt with him a few times over the years. He takes the time to explain things and is up front about the costs. I've never had a problem with his attitude. He will tell you he is hard of hearing and to speak up. To me that's not a bad attitude and the guy knows the business probably better than most people. Thank you.
Nate T
6 years ago
Jones Racing has been servicing my wife's car for a number of years. If you want a mechanic who knows and loves vehicles, this is the place to visit. I've found the owner to be competent and knowledgeable. We've had situations where the cost was even much less than quoted. If you are looking for a "get it done", no nonsense business, go see Jerry.
Daniel Grant
3 years ago
Stopped by Mr. Jones shop to see if he can build a new engine for my 1994 Corvette. Spent over an hour talking to Mr. Jones about what I want to do and was very informative and respectful. For those of you that gave this man a one star....ya ll just crying little snowflakes. Definitely plan on bringing my corvette to him after our conversation
Doron Cadiente
2 years ago
Called in about an issue with my car and said "I do fix those issues but not yours" and proceeded to hang up on me.Find yourselves a mechanic that will work with you or atleast guide you in a different direction if they cant do the work themselves. Dont waste your time.
Chris Allison
3 years ago
I dropped my 2007 4.8 silverado off with Jerry via tow truck.It turns out i had a worn cam and bent push rods,lifters etc.He replaced the cam with a 6.0 reman.and new everything else.He had it done in a week at a great price.I would highly recommend him to all.GREAT JOB JERRY!!Service: Engine repair
Allen Baldwin
6 years ago
Horrible shop took car in to get the wheel hub replaced. Now the ABS and Traction light is on. Call to talk to owner he said wasn't his problem. Then he proceeded to call me a dumb m***** f***** for not knowing what's going on with the car. This was by far my worst experiments with a mechanic shop. I recommend that you stay clear of this shop
Kyle P
5 years ago
Jerry is the most honest mechanic in Florida. Sometimes that means he ll yell at you because your car is a mess. He s probably right. It also means you will never be tricked, taken advantage of or charged unreasonably. He has saved me so many thousands of dollars I ve lost track.If you can get over yourself and appreciate the man for the great mechanic he is, you won t be disappointed.
Dwaine Alers
6 years ago
PEOPLE READ THE REVIEWS BEFORE ANY ACTION. Learn from me. I didn t read about Jerry Jones diminar and got SCREW! Left my suv to fix the ac and this gentleman calls me yelling at me to come pick up the car because THIS CARE IS A TOTAL MESS I felt disappointed because I thought that is why you take your car to a mecanic TO GET IT FIX! This person attitude is out of control. Definitely don t suggest anyone to take your car to this place. Unless you feel you need to be yelled at and make you feel like you are dumb ass. Don t like to write bad review but I feel is my responsibility. dWA week After giving a review I had to come back and write something else. Beside all the trouble of taking the car here and being yelled by the owner, he also charge me $ 50 bucks thinking that he did something and after taking my car to a real mecanic i found out his diagnostic was completely wrong. Telling that he put AC gas in the tank he lied. Telling there is about 50 pounds of gas when the car only can handle 2 pounds. He most known I didn t know much about car and took advantage of me. So think twice before taking your car here.
Pete McGowan
6 years ago
Stopped by Jones to enquire about installation of an EGT sensor in my truck. The owner appears to be partially deaf, is grumpy, and wasn't terribly helpful, and didn't appear to want to be bothered. I'm sure the owner is very competent. But his people skills are so poor that I decided to look elsewhere for my EGT sensor installation.
Zac
4 years ago
Jerry Jones is the best mechanic around. He's honest and fair. Not the best bedside manner if your car is on it's deathbed, but you can trust what he says.
Suzie Bentley
8 years ago
My parents purchased a SUV from Jones Racing, Clermont, FL. Here is their story:Jerry Jones, owner of Jones Racing Clermont, FL, who advertises as one of the best auto mechanics in Central FL. Mis-represented the mechanical condition of this vehicle from the start. He told us that he "had $3000.00 tied up in engine repair and this included all new valves in engine." He led us to believe the engine was sound. Hubby did not make it home (less than 10 mi. away) before the check engine light came on. Too late in the day to address this, so we parked it in our driveway. The very next day hubby started the engine and there was an overwhelming gasoline smell. He immediately drove the vehicle straight to the Ford dealership. We had to pay $89.95 to have the engine checked. Ford found it to be a leaking fuel injector that was spraying gasoline onto the fire wall and leaking down onto the exhaust system, making the vehicle a potential fire bomb. Ford dealer advised we have the vehicle towed (destination: back to Jones Racing) because it was unsafe to drive. Mister Jones said he would replace the injector. Three hours later Mr. Jones called and said the vehicle was ready. We picked up the vehicle and, again, hubby did not make it home before the check engine light came on. At this point (not trusting to return to Jones Racing) we returned to Ford to have the engine re-diagnosed. They informed us that someone had broken the PCV valve and also that the EGR valve was bad. Both of these valves control the vehicles emissions...the fumes that come out of your tailpipe. When Ford informed us of their results, hubby called Mr.Jones and relayed information to him. At this point we felt taken advantage of but more importantly, that me and my husband were put into extremely unsafe conditions by driving the vehicle off of Jones Racing premises to begin with. We told Mr. Jones we wanted to return the vehicle and be reimbursed the cash purchase price. He responded to my hubby "Yeah, well the people in hell want ice water" and slammed the phone down. We now have to pay the Ford dealer $350.00, just to make this vehicle safe to drive.Do not do business with Jones Racing, Clermont, FL. Yes I have filed with better business bureau.
MarkAnn N
8 years ago
Jerry has been the mechanic for me and my family for about 15 years. He has allways done a good job and has allways been fair and honest. I would recommend him without reservation.
Ilias Dimos
7 years ago
Horrible customer service. I would not even go near that place, ever!!!Do not waste your time!!!That man Jerry should get fired, and if he is the owner then he should close the store and take some customer service classes !!!How can you tell a female customer to get out when all she is doing is asking a question about her car.Even his employees/colleagues complain about his bad attitude.Bad service, even at its best ....
MrGabo124
2 years ago
Very unprofessional and rude.. I called for a estimate and rather to getting the estimate I got nothing but back talk , attitude and even insulted lol. I guess some people just dont know what customer service is or how reputation is built.
Benji Ochinero
a year ago
Got transmission rebuilt paid 1800 dollars not even 50 thousand miles later it s gone again same problem Service: Transmission repairService: Transmission repair
Manny
6 years ago
Very rude individual. Just makes you feel like you've done something wrong just by walking in. If he treats potential customers this way I'd be afraid to see how he'd treat you when you have a complaint.
J D
4 years ago
He's been in business for 40 years. Why? HONESTY.... I've been going to him for 20 years. Him and his crew are smart and HONEST..
Cameron
5 years ago
Called over the phone to see if he could install an exhaust and his response was I wouldn t even be interested in doing it . Absolutely rude and recommend not going there.
Timothy Heslin
5 years ago
If I could give it zero stars I would. The owner is a complete moron. Rude, vulgar and arrogant. DON'T GIVE THIS GUY YOUR BUSINESS. What a jerk!!
Vern Gamble
2 years ago
I've been going to Jones Racing for 20 years fair and honest service and he fixes it right the first time
MATT L
3 years ago
I've never seen a shop like this ever!! Literally the worst place you could ever bring your car!
Dick Menke
4 years ago
Very cool place for car enthusiasts. A must see. Not a tourist attraction but dang interesting.
James DiVirgilio
4 years ago
The owner has the worst attitude and horrible customer service. I wouldn t recommend this to anyone. It s unacceptable to run a business treating people the way he does.
Walter Cardenas
2 years ago
They have no class how to deal with clients very unprofessional.
Luis Solis-Garcia
5 years ago
Leaving a review again since apparently it go deleted. I went to this pos a while back horrible service...
Dave Morgan
5 years ago
Unbelievably rude and unhelpful. I thought he was joking and went with it at first. How does he stay in business?
Eden Marie
4 years ago
Wouldn't take my vehicle there to change a tire. Beware!