Headquarter Mazda Service Store

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ricardo Bonilla
2 months ago
I recently had the pleasure of working with Asael at Headquarters Mazda. His exceptional service and expertise made my car-buying experience truly outstanding. Asael took the time to understand my needs, provided valuable insights, and guided me through the entire process with patience and professionalism. Pricing was very upfront and fair. If you are shopping for a car I highly recommend your start here.

  Patricia Mugnol
a week ago
This dealership is beautiful and pleasant. Asael helped us, and with his knowledge and attention, we had a great experience.

  Robert Baldwin
6 months ago
Great location.We bring our Mazda's here for oil changes and tire rotations.They typically try to upsell us on air filters, even if they themselves just replaced them a few months ago.Every time we come they say we need to replace our filters, so we do, but we will start doing them ourselves to save on the costs.They are fairly no pressure at least which is very refreshing, most dealers will push as much as possible onto the customer, these guys just recommend what they think should be done and if you don't want it, they don't press, which is nice like I said.Be knowledgeable so you don't get taken advantage of, and you'll have no issues here at all.Service: Oil change

  Aisling Maes
3 years ago
Extremely kind and professional employees. The dealership was clean and spacious and everyone was welcoming and courteous. I didn't purchase a vehicle but would highly recommend the location for anyone interested in a Mazda.

  Natalie
4 years ago
Headquarter Mazda is awesome! I recently moved here and needed reg maint as well as a recall issue resolved. Everyone I dealt with was very friendly, and went above & beyond to help me. There's an issue with my model's touch screen and they even got that process started for me and preordered a replacement. They saved me time and hassle of doing it myself.The other thing I love about this place already is they don't push services which aren't necessary yet. Yes, they will let me know what is needed and when, but if it's not vital at that time, they let me know it can wait until my next maintenance. They have earned my respect and trust at the first visit, and I look forward to a long-term relationship.

  Jaz Q
3 years ago
Great dealership! Gabrielle was very helpful, She even came in on her day off to help us get into our new Mazda CX5 today. We appreciate all the time she spent very patiently as we got all our ducks in a row. Would highly reccomend coming here!

  Scott Koppinger
3 years ago
Excellent customer service, Sales rep. Zoila Suarez is a true professional she is very understanding, knowledgeable and truly made the buying process seamless. I recommend speaking to her if you're in the market for a Mazda.

  Brian Hodson
a year ago
Beautiful facility. Friendly, knowledgeable and professional staff. First time at this dealership but they have my service business going forward.

  Alexandra Sharp
3 years ago
Staff was great when purchasing. Manolo Rodriguez was patient and showed us a lot of options before we finally were able to find the perfect car to purchase. Thanks Mazda Clermont!

  Michael Adams
3 years ago
Luis "Manolo" Rodriguez and Stephen Jaczko were both helpful and knowledgeable in the purchase of our Mazda CX5, they made sure we were taken care of and met us at a payment we were comfortable with. Even today, unfortunately I didn't catch the gentleman's name in the service department, one of our FOBs didn't work and he had it fixed in seconds. Superb service! Definitely plan on doing business with them again in the future.

  Jorge Jaimes
4 years ago
We stopped by to buy a car and Salesmen Mitch and George were courteous, friendly and amazing as always. Stop by and ask for them. BUT if you see the "MAN WHO KNOWS NUMBERS", Keith, walk away or run. Because one thing he does not know is people skills. We had our well behaved toddler with us but it was very clear he was more than annoyed and his demeanor towards us was demeaning and rude. Within the first 5 mins of speaking with us and before running ANY numbers he asked "can you aford this" in a condescending tone and also questioned if we really needed a car the size we wanted. It was obvious he was in no mood to try to work a deal. We walked out. Three years ago we purchased two Mazda's from here on the same day on a whim and have since paid one off. Everyone we have worked with at HQ Mazda since has always been friendly and welcoming, even treating our little one like family, however Keith is not cut from the same cloth and has soured our experience greatly.

  Doug Hager
3 years ago
My wife and I drove down to Clermont and purchased a 2020 CX5 from Keith Brown . Keith was honest, prompt,and very knowledgeable about what he sells. I highly recommend Keith,and the entire staff at Headquarter Mazda there is no pressure, and they go out if there way to accommodate your needs very worth the drive

  Thomas Rodriguez
3 years ago
Have been here for a few service including an oil change and a recall service. From the times I have been here the service is always fast and easy. The waiting areas are clean and sometimes they offer cookies which is a huge bonus.

  Steven Kellett
4 years ago
The staff were awesome. They have proven to me they are honest and can be trusted 100%Steven (front desk), kept me apprised of my cars progress along the way.

  Alfredo Batista
3 years ago
The service I received at the Headquarters Mazda of Clermont was excellen. It was worth my drive from Miami , as they provided me wirh the best deals and service across South Central Florida.Ask for Manolo Rodriquez, his expertice in sales and knowledge in the Auto Market help me with the purchase of my CX30.

  C
3 years ago
Great place to purchase your next vehicle! Purchased through Keith Brown and he took great care of me and made sure I walked out with the right vehicle. Be sure to ask for him personally!

  Jeff Stallone
a year ago
If you have a Mazda this is the place you have to be if you are going to have service done on your precious car from the service people and to the actual mechanic these people are the bomb

  Bianna Colon
3 years ago
Keith & Nate provided me with excellent service and were able to help me with my purchase in the most professional and proficient manner. Huge thanks for everything to the Clermont Mazda team.

  Mary Oliver
3 years ago
Couldn't get the paint I wanted they were out offer to order it put we went eles where I still love my Mazda wagon when it's time to buy another I will be getting another best gas mileage and I can get a gm discount if I buy from general motors but not as the Mazda is what I love

  Gordon Hilgar
4 years ago
Keith Brown was wonderful... Worked hard to ensure we could get the car at the prince we wanted. He was sincere and very helpful.

  Teresa Schwarz
2 years ago
Here for service, and as usual, they have been very professional and accommodating. This Mazda dealership has there service department running smooth.

  Dan Hicks
3 years ago
Nice facility. Good personnel and service. But, lacking somewhat in customer comforts. No TV. No vending machines. No shuttle service to local merchants.

  Teresa Bravo
4 months ago
Efficient service and great customer service !!!

  Carmen Cardenas
4 years ago
The Vehicle Service was a pleasant experience everyone is super informative and very helpful. I didn't have an appointment but was still serviced timely

  Sandra Rivera
2 years ago
The best Mazda to visit for your services. They make life easy. Totally recommend it!

  Paul Meredith
4 years ago
Excellence service. Fast, friendly, efficient. My new first stop for Mazda repairs!

  Tasha BG
3 years ago
Service was exceptional. Pleasant atmosphere! Thank you Asreal! (I hope I spelled it right )

  Kirsten Santiago
4 years ago
You can keep yourself busy while you wait for your car to be worked on. There's a TV with free coffee and some snacks. :)

  Aymee Gonzalez
3 years ago
Service was Awesome great customer service and great car detailing work!

  Caryn Long
3 years ago
They are always conscientious of your budget and point you to what your car actually needs.