O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin Nelson
a month ago
This location has been a family favorite since before it opened. My son who was a lot younger watched the building be built and the sign get put up. He would sing the Orielys jingle every time we passed it. The store manager invited him to come be part of the grand opening, and it made his day. We love this store.

  Samantha McCurdy
4 months ago
I was stranded at a gas station 15 minutes away from the location this evening- Travis and Joshua were amazingly friendly and helpful. Travis actually gave me his personal cell number and drove to my car and fixed it himself, after he closed the store up. I live an hour and a half away from the store and I would have been stranded for another day if it wasn t for him being the incredible person he was. ABOVE AND BEYOND These dudes are incredible, wish I could give them ten stars!

  Jason Merritt
4 months ago
Went in asking for a specific type of spark plugs and found out they needed to be ordered, no big deal. I showed the guy the spark plugs I needed and he got them ordered only to find out that when I picked them up he ordered the wrong brand and the spark plugs that do not go in my car....

  Brent Barrett
3 years ago
Great service and knowledgeable employees. Had everything I needed and some I didn't but the reduced price was so good I would have been an idiot if I didn't get the merchandise. Got this 11 gallon portable air tank for 30$ original price was 69.98

  Trever Cochran
2 months ago
Got what I needed. Employees were very helpful.

  J Vassaur
a year ago
Store locked the doors Pryor to closing time so they could close out the drawers and get out early left me at the door from Teo minutes before closing and I'm still sitting here doing this review. Worst OReillys personal customer Carr I've ever experienced.

  Bsc Guitars
11 months ago
I shopped at the cantonment O'Reilly's religiously for the past 4 years until yesterday NEVER AGAIN! Went to purchase a part that everyone else had 20 dollars cheaper and was told by the asst. Manager that obviously everyone else has lower grade parts and instead of price matching the part she would only be giving me a small discount. So I went to AutoZone and saved $22. She lost her company over 20k a year and I rarely price match.

  Lascoe Hooten
a year ago
I can't remember his name, but this guy with red hair gave me a hand with diagnosing my brake lights. He was very knowledgeable and helpful. It's not easy to find customer service like that anymore. Will definitely stop by this O'Reilly's again if I need anything related to keeping my car maintained.

  Scott Walker
2 years ago
I had two exceptional experiences with this store (yesterday and today). Everyone was friendly and helpful. Yesterday, they were extremely busy yet both trips couldn t have went any better. Thank you for being there (local store) and providing excellent customer service. I WILL be back for future needs!

  jsheff1213
a year ago
In my opinion. Best place to buy car parts... I'm not much of a mechanic, but I usually make my own repairs, and I always ask the staff for any tips or advice I should know before starting a specific repair/project. I've never gotten bad advice, and generally the staff are knowledgeable. Prices are competitive.

  Jesse Roberts
a year ago
They got me hooked up with the right parts. They got a good point system the stores always clean and organized. They kept everything stocked well. This is my new go to for auto parts.

  Dustie Stoner
9 months ago
The lady that works there which I believe is the store manager is one of the rudest people. Definitely doesn't need to be apart of retail, let alone the manager of a establishment.

  Karen Denise
3 years ago
Had to return an item. They were open despite their power still being out due to Hurricane Sally. The two men who assisted me were very helpful. They had a positive attitude and were very attentive. I highly recommend this location.

  John Moodhard
2 years ago
Always friendly and helpful people behind the counter. My go-to place when I need parts or accessories. I've never had a bad experience there. Can't say that for the other places I've tried to buy from.

  Rob
8 months ago
Like many other businesses - understaffed and over-worked, but they are helpful and friendly.

  Mike Stojak
a year ago
This place has very quick service. Employees know the parts and where they can be found. Plenty of parts on the shelves and options to chose from.

  Scott Wingard
9 months ago
Great staff very knowledgeable and helpful. Parts are reasonably priced

  Patrick Fagnan
4 days ago
Very nice people

  Joshua Roberson
2 years ago
Very helpful. The first parts store of this kind that the sales associate actually knew something about what i was looking for. I learned some new info there and will go back if and when I need to.

  Allan Mitchell
4 years ago
I had a very great experience shopping at this store. The staff who checked me out went out of their way to make sure a 100% I had the right part. I would definitely shop here again.

  Amber Hozey
4 years ago
The employees here don't take me seriously. And I might not know a lot about the parts I need, but I feel like they should. I paid for a set of spark plugs that apparently didn't fit my car and they misfired within 3 minutes of putting them in. I had to put the old ones back in just to make my car move! Then I went somewhere else that took me seriously and paid MORE money for the right spark plugs. I also purchased brake pads for my car and they were also NOT THE RIGHT ONES! My caliper slipped while I was driving and I had to go somewhere else and spend MORE money on the correct ones. I will not be returning!!

  JodyB1968
a year ago
I went to purchase a battery for my riding mower and the people there took there time to help me find the right one. I would recommend to family and friends.

  Jonsey
4 years ago
Had a coupon emailed to me but when I tryed using it... turns out I didn't do something right. I went to Advanced Auto Parts and got it cheaper even without the $30.00 coupon. My fault I'm sure but interestingly auspicious finale.

  B S
2 years ago
The "manager" Stephanie needs to treat her customers and employees better.She is rude. I feel bad for the kids working for her.She needs training.

  Chris Sims
3 years ago
Very helpful crew. First time in a very long time we had good customer service. They were great

  Darren Norgren
a year ago
Just needed a few things. They are well stocked

  Andrea Jackson
5 years ago
This place on 29 was no help in anyway. I waited outside for about 20 minutes before anyone else even tried to do anything to help very my car cranked when it was working fine before I even arrived there . Bad service period when I always experience good service in Atmore,AL they go beyond their way to help their customers.

  Rodney Willis
a year ago
Convenient for me as I am on the north end with fast friendly service.

  Melissa
2 years ago
Use them quite regular great people awesome prices answer questions help you out as much as they can good people thank you

  CLIFF ALEGRE
6 years ago
WOW! I'm impressed! Ya'll have everything I need for my truck at great prices, AND ya'll have parts for my hotrod in stock, AND your customer service is exceptional!