US-1 Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  cliff berger
a week ago
I bought a fabulous low mileage BMW from Fernando and was treated fairly throughout the painless and efficient process.This is an honest car dealer and I would know having been in the business my whole life. If this dealer tells you it s a decent car you can take it to the bank. Highly recommend Fernando at US1auto in Bunnell.

  Sarahmarie Bella
a week ago
Absolutely worst car buying experience in my life. Rude, arrogant & the most low life people I ve ever dealt with. The 2010 car bought at $12,000 that was worth barely $7,000 & needed about $ 4-5k of work AFTER THEY SAID THEY FIXED THE PROBLEM SINCE I BROUGHT THE CAR BACK TWICE was an absolute pathetic joke. Do not buy from these people !!!! Biggest scam.

  Aaron Hertz
a week ago
If i could give 0 stars i would but 1 was the lowest option. DO NOT COME TO THIS AUTO DEALER. They have MANY very bad condition cars for sale and even the ones that look good all have problems. The owner tells the employees to sell the worst condition cars FIRST to get them off or his hands. He tells the people he will fix the cars if there are any problems but wont, once the title is in your name. He sold me a car with a battery that wasnt even big enough to power the vehicle and MANY MANY issues that are EXPENSIVE fixes. He makes the vehicles JUST good enuf to drive home. He is a grade A scammer and has many other reviews stating the same. This place will scam you and rob you of your money. I have a compliance officer in the midst of dealing with them and my specific situation but am writing this review so OTHERS know not to do business with this horrible horrible business & owner.

  Aaron Hertz
a week ago
ONE STAR IS TO MUCH OF A GOOD REVIEW FOR THESE SCAMMERS. They sell lemons and one read through their reviews will confirm EXACTLY THAT. i bought a vehicle that seemed to be in decent shape and was assured there were NO mechanical issues with vehicle. After test driving and talking with the man working he said ti bring car back to install a new air compressor and then when i came back for him to do so, he said the car is mine now so its my problem to handle, and that it was not his responsibility now that i bought the car. i bought a car for over 10k and it has been one thing after another. Over the course of ONE MONTH, this car yas been falling apart peice by peice. DO NOT GET SCAMMED HERE.

  Kevin
4 months ago
This is the second vehicle that our family bought. My daughter bought a car when she turned 18 just over a year ago the staff at the dealership were very kind and helpful. My son who turned 18 went into the dealership and test drive three vehicles and found a jeep he fell in love with. We bought it and He is so happy with his choice. Fernando the owner and Dan treated us like family. I will definitely return when I am ready for a vehicle in the future.

  Rich
2 months ago
We bought an Infiniti a while back for our son and this is the worst car dealership we wind up putting thousand dollars into the car. We re finally we couldn t put anything else because it was an electrical problem. These people are straight crooks stay away believe me when I tell you, if you have any sense, stay away do not buy a car from these people they are straight scum!

  Anthony C
5 months ago
Typical used car dealer scum. I cannot believe the guy looked me in the eye and said "we will cover the registration fee, you just have to pick it up at the tax collectors office" and shook my hand. When I went to the tax collectors office they looked at me like I have 5 heads and explained that is not how it works. When the registration papers got to the dealer they would not give it to me until I paid them $45. Not to mention the car they sold me, just as I pulled in my driveway coming back from the dealership the check engine light turned on and I had to pay $700 to change a fuel injector. The people are incredibly dishonest and their cars are in poor condition. NEVER give these people your business.

  tiera Duncan
2 months ago
I absolutely had a wonderful experience with Dan @ US-1 Auto and would definitely recommend you go here if you are in the market for a vehicle at a decent price.

  Stacey Phillips
5 months ago
Great experience! Dan and Fernando were very friendly and helpful. Dan me a great car and a fabulous deal for my daughter! I would highly recommend US-1 Auto!

  Community Pac
a month ago
DO NOT COME HERE! I DROVE AN hpur AND 30 MINUTES, ALL FOR FERNANDO TO TELL ME I CANT TEST DRIVE UNTIL I RUN MY CRECIT TO SEE IF IM APPROVED. MIND YOU THE CAR I CAME FOR PAINT IS CHIPPING ALL OVER THE CAR AND THAT IS NOT IN THE PICS. HE'S VERY RUDE, I GUESS WHN HE SAW I WAS BLACK HE FIFURED I HAD BAD CREDIT. NEVER ASSUME. I DO NOT RECOMMEND THIS PLACE AT ALL.

  Marc Ely
10 months ago
Although I was unable to purchase a vehicle at US one auto group I would highly recommend it to anyone to staff there is incredible especially Taylor who went above and beyond to help me in my trials with an automobile. She is a one in 1 million excellent addition to the staff I would highly recommend them because of her. I felt as though she became my friend and never changed her character whether I was buying an automobile or not, she is someone that I believe anyone would benefit for having in their employee they have beautiful automobiles and are willing to work diligently to satisfy your customers I thank you Taylor and US one automotive.

  Jason Rego
a year ago
US-1 Auto Group was the best choice we made. Fernando was so honest, helpful, easy to talk to and very willing to work out a GREAT deal for our purchase. I can't stress this enough ... If you are looking to buy a used car that will last without the annoying car dealer pushing cars on you .. PLEASE go to US-1 Auto Group, ask for Fernando and he will work to give you the greatest deal on any car or truck you are interested in .. They have an awesome selection of vehicles .... We love our truck!! You earned a guaranteed future customer with us.PAY NO MIND to these negative reviews .Remember, it is easy for a person to leave a negative review, but, there is always two sides to every story.

  Alishia Miller
a year ago
Literally just called about the 335I BMW om their website and was told he doesn't feel comfortable selling it but would take $3500 cash out the door, um ok... so that's a no then, asked about the 6 series on the website what cash price he'd take out the door that we were looking for a car for my son (who is 20) and was told yeah that's not a car for your son, first off I didn't ask what you thought was good for my son I asked for pricing before we drive all the way there, not very good customer service in my opinion in a booming area where were actually from...I'll buy what I like since it's my money, Period!! I'll definitely look elsewhere

  e t
10 months ago
the service could not be worse. I was looking for a vehicle today only inside did not even ask to drive any after I looked inside the second vehicle and asked to look for on a 3rd one the very "polite" person named fernando said in a complaining mode "how many cars are you buying?" make your own judgement, I will buy a car any place but NOT there.

  Gina Sadler
a year ago
My husband and I feel very confident and comfortable with choosing a vehicle from this place. The owner is down to earth and honest, he is also helpful and resourceful with any issues that may arise. We have purchased 2 vehicles and have been pleased with the quality of service we have received from him and his team.

  Alen Kazic
11 months ago
Fernando told me the true condition of the vehicle I was interested in. Even with a few misunderstandings, we managed to work things out. Wish you the best of luck. Hope you know I will be calling you first for my next purchase!

  Brenda Acosta
8 months ago
Just don t go to this dealer. Very poor service and cars do not work. Almost didn t make it back to the dealer while test driving a car. Save your time and money. They should really do something else for a living.

  Luna Weir
a year ago
I had a nasty experience at this dealership. People were being very rude to each others and I heard the manager screaming at a coworker. If it was run by different people this would be a great place. Until then one star is too much.

  Rita
3 years ago
I HAD TO MAKE AN APPOINTMENT TO SEE A CAR. I called at noon and made the apt. for 4 that same a day. I arrived car was not there he wanted me to follow him to Palm Coast to see it. I said no I have an apt bring the car here. He told me his 14 year old son was driving it. Again I ask if he was bringing the car he said he was not going to sale to me. WORST WORST WAY TO TREAT A CUSTOMER. WORST

  Tyler K
10 months ago
If I could give this dealership a 0 I would The owner will take your money and sell you a lemon. I would not recommend anyone!!!!DO NOT BUY FROM THIS DEALER

  Maria Garcia
2 years ago
The guys here are preety much family at this point. Im new to Florida. And when my car started messing up i freaked out, couldnt find a good mechanic or a dealership willing to work within our budget or schedule. Manny and Fernando hooked us up . Couldn't be more grateful for them .

  Manuel Lopes
a year ago
I never expected to have a such bad experience with this dealership I still don't know why I stop there, Fernando never promise anything that you can not deliver, in fact l will not recommend this dealership to anyone.

  Luna Karrigan
a year ago
The rudest people I have ever seen. Fernando and Marla are agresive and dismissive. Horrible place to shop. Just sad.

  Know your rights
a year ago
Will not recommend this dealership to anyone the worst 16,000 I ever spent the guy will promise you the world and when he gets your money you get nothing

  Fadila Demic
a year ago
I will never return to this place ever again! Made one mistake and purchased one car. Lesson learned!

  Denise Massey
a year ago
Honest, efficient, great pricing and inventory. This place is amazing! Thank you soo much!

  matthew schaffer
3 years ago
Not a bad place for buy here pay here

  Jay B
2 years ago
Want a sold deal on a car, come here!!

  Pat Smith
2 years ago
Cars didnt meet expectations for prices

  Skyler Doten
3 years ago
Great customer service greatly appreciate the service I was given today