R.W. Aire Conditioning and Heating Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Francis Hines
3 months ago
Great company. They just replaced my ac. Came out and gave me a free estimate and did a nice clean job for the price He quoted me

  Amy
7 months ago
Omg I can not say enough good things about them. My AC went out over the dreaded weekend. A young man came out on Sunday early evening. He worked diligently for hours trying to find my problem. Thankfully he found the problem and was able to fix it. It wasn't easy and took a while. But he was kind and so was his office staff . I would highly recommend. He wasn't giving up and I appreciated it. And it did t cost me an arm and leg .

  Raymond Steadman
7 months ago
I could not be happier with the service i received with this company. With other companies you call them they charge you around 150 dollars to have someone diagnose your problem they send a sales guy and not a technician and then tell you ya need a new unit. I had two companies tell me I need a new TXV valve and I should replace the whole system. My unit doesn't even have a TXV valve. I finally found out through my church who to call and Im glad I did. Richard came to my house the same day found the problem and fixed it same day. He was honest, knowledleable and straight forward. Its all you look for in a tech. I was actually stunned that someone was finally upfront and not looking to take advantage of you like alot of these companies do. If you are having problems with your AC remember companies know youre vulnerable seeing its so hot in florida and they take advantage. NOT this company. Outstanding I couldn't be happier and will let anyone I know who needs help to use them. Thats how you do business be honest and people will recommend you. Thankyou Richard and thankyou RW aire. And Btw your receptionist was stellar too.Service: HVAC system maintenance

  Andrea Kelly
11 months ago
My husband and I are relatively new homeowners. When we purchased our home in Palm Coast last year, we knew we would need a reliable AC company sooner or later. Well, we made it almost a year before needing one. I am very thorough. I look at reviews, BBB ratings, and other quantifying data before selecting a business. I will say, in looking at other AC companies in the area, the first thing that made R.W. Aire stand out was the professionalism with which they responded to their online reviews. That was top notch. So, I gave them a call. I called on a Friday, just before noon. The lady who answered the phone (I think her name was Colleen) was super helpful and very sweet. I explained what was going on, what we thought the problem was, and asked how much it would cost us to get it repaired (provided our suspicions were correct). She placed me on a brief hold, and came back on and quoted me a repair price. When she quoted that price, she was clear in what that covered and even explained that the technician would explain any other repairs before completing them, to include the estimated cost of any possible repairs. I agreed and she was ready to schedule me for that afternoon! Due to scheduling conflicts, we couldn't make the Friday visit work, so we settled on the following Monday, between 12-3pm. I advised that my husband works really close by, and requested if the tech could please call about 15 minutes away so that my husband could meet him at the house. She advised that would be no problem and we were booked. The weekend came and went, and Monday was here. At approximately 11:50am, the technician called (I'm so sorry, I can't remember his name) and advised that he was on his way, about 15 to 20 minutes away. He arrived just after 12pm. My husband states he was professional and courteous. He was efficient and quick about getting to work. He confirmed our suspicions, performed the work, and was in and out in under an hour. To top it all off, the price that I was quoted was not what I was charged. He actually charged WAY less. About 60% of the original quote. Since then, our AC has been running like a champ and we WILL be signing up for the planned maintenance when it's time!! Thank you to the team for an amazing experience! Thank you for being professional and on time, which shows that you value my time and energy too!!Service: A/C system maintenance

  Leigh McMorrow
10 months ago
We paid to have an extra pad put under our new ac as it was being installed. When we got the bill it stated: Extra pad, ductwork and sheet metal for $465.00. Being in business we knew the price of these pads (130.00 max) They did no ductwork and only added a small strip of sheet metal to the shroud. We called multiple times and asked to speak with the owner, Richard, to discuss and try to understand the ridiculous amount charged for the pad and the fact that we were charged for other work that was not done. We finally got a call from an office worker who stated that basically the bill is what it is and Richard doesn t have time to call us. It s a shame because the employees working at the house were very nice and courteous. Based on other reviews here it seems overcharging for work is not uncommon. We won t be using them ever again and will continue to warn others as well.Service: HVAC duct & vent installation

  Lydia Linden-Cox
10 months ago
RW Aire is the only company my friends and family will use. They are honest and the prices were great. The best people I have ever used for my service work.Thank youService: HVAC system maintenanceService: HVAC system maintenance

  Jennifer Blanchette
a year ago
After getting a call from my tenant to report issues with a heat and air unit I called this company, since I had used them in the past although it had been a few years. The unit needing service was about 3 years old and was not purchased from RW Aire. On the positive side they did come out on the same day I called to schedule. On the negative side, the bill was $310 which only involved flushing out the unit and cleaning the coil. No repairs or parts were needed. Although I felt this was quite high I paid the bill, no questions asked. After feeling I'd just got taken to the cleaners myself I called a couple of other companies to check their charges for the same issues I had finding the same job was from $125 to $150. Time to move on.

  Terri Sheppard
2 years ago
I have RW Aire in my contacts. Richard and his father both have been to my house for a/c repairs. They have always been prompt with their service. They have come out on a weekend and a holiday and they didn t rake me over the coals like other companies do. Very reliable, excellent service.Service: Repair HVACService: Repair HVAC

  David Clarke
4 months ago
Very professional. Family and I are happy we found them and can t recommend them enough

  Anony Mous
10 months ago
RW Aire was the only company that came out at night to get our air back on! They were responsive and professional, I will be recommending them to my friends and familyService: Repair HVACService: Repair HVAC

  Derek Logsdon
2 years ago
Great Value for an amazing price! Great customer service! Above and beyond all around! Highly recommend!!!Services: Heating system installation, Install thermostat, Install ACServices: Heating system installation, Install thermostat, Install AC

  Madeline Jensen
4 years ago
Great company! We have used R.W. for 2 of our homes and our family has used them as well. Our last home we installed a new AC and they were great! Today our AC went out in the afternoon and just within a few hours of calling them they were here and already fixed it. We are back up and running! We appreciate them saving the day at such a great price.

  Mary Lynn Crosby
4 years ago
My air quit working and it was evening. I looked up 24 hour service and found R.W. Aire Inc. So glad I called them! They came out in no time and repaired the problem. Price was low and the young man that repaired it was very nice! I will use them again!

  Michelle Stout
10 months ago
RW Aire has done my home maintenance for years and I would recommend them to anyone who needs HVAC help!Service: HVAC system maintenanceService: HVAC system maintenance

  Stephanie Yearling
5 years ago
Such a great family owned company! They came over right away to give us an estimate and installed our unit the next morning . Very professional and I would honestly recommend R.W. Aire over any company!

  Kelly Griffin
10 months ago
R W Aire did a wonderful job fixing my AC during a very hot couple of days. Was on time and was very efficient.Service: A/C system maintenanceService: A/C system maintenance

  Lisa Del Bianco
3 years ago
The best company ever. Rick put my unit in 3 yrs ago. My tech came out this time an was unbelievably fabulous. He found my problem and checked everything, up, down and around, my house has never been cooler. Thxs Kevin your amazing servocr. AWESOME Job. If your shopping for a/c company STOP RIGHT HERE! LOYALTY, ASAP, SERVICE AND SO MUCH MORE. VERY REASONABLE. BEST FAMILY EVER. TXS AGAIN

  Larry Newberry
4 years ago
Best price out of eight estimates on replacement unit. Good attitude. Fine work. Highly recommend this company.

  1floridapi
9 years ago
Richard put in a complete new system at my home. He and his father are very professional, knowledgeable, and thorough. I strongly recommend R.W. Aire for all your needs.

  Antonio Costa
2 years ago
They come on time very good services except I think they over charge me for a replace of a new keypad $ 230.00

  Phil Wojcik
2 years ago
We've had top notch service from them fixing our AC. They are prompt, competent and honest. I highly recommend them.Services: A/C system maintenance, A/C system repairServices: A/C system maintenance, A/C system repair

  Jillian
4 years ago
Fast, friendly, honest, and reliable service! They will not try to sell you anything you do not need and always go above and beyond. Will recommend to all my friends and family! Thanks again for your fantastic service!

  Anthony Morinelli
3 years ago
Excellent service they were here within an hour of my phone call. The young repairman did an excellent job would highly recommend them.

  Meghan Nelson
5 years ago
Great company! They came out within 30 min and got everything fixed! We d recommended to anyone!

  P
a year ago
I would RECOMMEND this Company! The Crew is Absolutely the most Kind, Polite and Efficient that anyone could have!

  Tom Crose
a year ago
Family owned. A pleasure to deal with. Fast, friendly service.

  Steve Goebel
2 years ago
Excellent service Kevin did a great job

  Ashleigh Caroe
5 years ago
Great company, honest prices!

  Scandie Beebe
4 years ago
Responsive and good customer service.

  Jesse Jones
2 years ago
Did the job hired to do.