Mike's Auto Body Brooksville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Crista Taylor
5 months ago
Best customer service, from one small business to another !!! Front reception was helpful and upfront with the possible delays due to the auto union strike. The case manager for our vehicle was pleasant and answered our many questions with ease and a great attitude. The communication throughout our repair was excellent and non cumbersome. The craftmanship and and repair is top notch, all the way to the pinstripe paint. Our repair was 2 weeks !! Thank you !!!- The Sbani's

  Kevin Rizzo
a month ago
Superior customer service and repairs! John was the one who handled my collision repairs. He was very professional, knowledgable, and friendly. He was urgent and always kept me up to date on the status of my repairs. My car came out looking brand new and appreciate everyone who worked on my repair. The two ladies who handle the front counter Justine and Cheyenne were extremely friendly and also kept me informed on my repair status. The whole staff was wonderful and it was a great experience. Hands down best auto body shop around and highly recommend.

  Lana Erickson
6 months ago
Before and after pictures of my car after a rear end collision. Mikes did a fantastic job on fixing my car and got me back on the road quick. They are the best!Service: Body & TrimService: Body & Trim

  Benjamin Martin
3 weeks ago
Mike's did a great job repairing the damage to my car and their customer service exceeded my expectations. From the moment I walked in the door, Nick did a great job at putting my mind at ease and explaining exactly what would be done. The 2nd time I walked in the door, the ladies knew my name, so everyone is really on the ball there. If you are having insurance work , and worry about quality being sacrificed for cost, then this is the place to bring your vehicle. That they back up their work with a lifetime warranty says it all. And the pictures should help.Unfortunately, this car was totaled while I sat at a red light. Of course, before knowing it was a total loss, I had the car towed to Mike's, since I was so happy with the previous repairs and service. But even though the car was found to be totaled, and Mike's did not repair it, what did happen says a lot about them. The car was a tow in, which means they get to it when they can, in between those who scheduled repairs in advance. So, they could have sat on this and left me in limbo for weeks. But they did not, they notified the insurer of the car's condition within 2 days. so I was able to get a settlement and on with my life. I dealt mostly with John and Stacy, who were on top of things every step of the way, but from the ladies who work up front to the man that pried open my trunk, no one at Mike's makes me think for a second that they do not care about making the customer happy and at ease.Services: Painting, Body & Trim

  Jean Beaulieu
3 weeks ago
Excellent service, staff responding to call and questions is excellent. I am from Canada and the insurance complexity were handle with "patience" and efficiency. The work done on my Lincoln is first class, I am happy with all of my business with Mikes bodyshop and surely recommend it. :-))

  Geoff Guy
a week ago
Wow ... it's been a long time since I've experienced such an excellent degree of service. Stacie was amazing! She was assigned to help me retrieve items from my car before I left it. I expected to have someone simply point the way to my car ... so I could empty it. Instead, Stacie said "Go get your ride and bring it around back here, I'll help you get your items." When I got back around to her, she had emptied the whole car ... seat covers, Weathertek floor pads, even my Sunpass ... things I never would've thought to take. I can only imagine how nice life could be if we had more Stacies here on Planet Earth. Thank you Stacie ... you brightened my whole day!!!! ,Geoff

  Steven Hojnacki
2 months ago
Great place to take your vehicle for collision repair. Nick and Stacey are customer service professionals! Great communicators and their team did a great job repairing the head on collision. Vehicle looks and runs great!

  Michael Fries
4 months ago
Recently had a windshield installed on my automobile. This is a service that is not normally done at this location but they went the extra mile to accomplish this. Very pleased with the service provided. Definitely recommend you give them a try for your next service needs.

  Barry Burdett
6 months ago
When my baby, my Miata was hit, Mike's was the place recommended by my insurance. I had to wait a bit, my car was operable, so it was not a problem. The alternative offered was further away, in Hudson and had a 3 star rating, with horrible reviews. I waited, and I am very happy that I did. The results were excellent, the shop was great at keeping me updated and informed throughout the process. A very nice, clean, professional facility, a great staff. Thanks Nick and company!Service: Body & Trim

  Brendan Z
8 months ago
I am absolutely astonished by the work that their staff and crew preformed on my 2022 mustang the car is absolutely flawless and looks like it just rolled off of the assembly line I will 100% use mikes auto body in the future.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim

  G B (Outback51)
6 months ago
I took my 2006 350Z in to have the front end repainted after a bad experienced using the 3M clear bra that would not come off after 15 yrs. Bad product! I was paying for this out of my pocket and I didn't want a shoddy job so I went to Mike's whose reputation for quality work has been well known to me after 30 years living here. From the beginning Mike's exceeded my expectations. From the ladies in the front office to John Wright who gave me appraisals and guided me through the process, to most certainly the ones who performed the work (Da Vinci is alive!), I couldn't have been more pleased. John knew I was particular and he took his time to answer my questions and make sure of the details I was asking for. When I went to pick the car up, I was amazed, and I'm not easily pleased being VERY particular. The car looked like it just rolled off the assembly line! I was impressed to say the least. A 17 year old car, albeit garage kept and pampered, looked show room new. The paint blending and transition was impeccable. It's now parked in my garage until love bug season is over and the paint well cured/hardened (I said I was particular). I couldn't be happier and I give the team at Mike's my top rating for their efforts. Kudos's guys and gals! Many Thanks!

  Stephen Ross
a month ago
Amazing place to get repairs done. John kept me informed every step of the way. Great woyttuck looks Amazing. Thank you for all you hard work and dedication.

  Michele Covell
a month ago
The best body shop ever.... They have taken care of us like we owned the place. 2 cars. Excellent service, workmenship, and very friendly. Thank you.

  Gary Davis
3 weeks ago
Tow truck operator saved me a bunch of money by getting me back on the road without towing. He could have just towed me but instead offered a solution that really helped me out. Shows care for the customer rather than just making a buck.

  Paulette Chandler
5 months ago
I have been using Mike's Autobody for over 20 years. Just had my 2015 Chevy Silverado 2500HD in for some body work, due to vandalism, and as always they did a fantastic job! I wouldn't go anywhere else! I wouldn't trust my vehicle's to anyone else. Mike's Autobody is the best. True Professionals!Service: Body & TrimService: Body & Trim

  Eric Rich
5 months ago
Nice people if you have FOREVER to wait. I came in for an estimate and they told me they're scheduling out a couple weeks. Not to do the job but a couple weeks just for the estimate! I only need a bumper done.

  Nashalie Maldonado
10 months ago
The whole thing was amazing from calling to schedule to getting my car back. Thank you so much for the kindness and great repair. The customer service is on point, the towing guy very professional and the guys back there did an amazing job. Thank you I'll refer anyone who has a problem with their car here.

  Denise Wilson
8 months ago
Professional and good communication through out the process. Awesome job on repairing my car. Worked well with my insurance. Great rental experience with there in house Enterprise. Friendly customer service.Services: Tires, Painting, Auto engine diagnostic, Body & TrimServices: Tires, Painting, Auto engine diagnostic, Body & Trim

  melissa rodriguez
4 months ago
Had to use them to fix a collision damage to my Hyundai Santa Fe and they did an excellent job, very satisfiedServices: Painting, Body & TrimServices: Painting, Body & Trim

  Lewie McGivern
2 months ago
Nick and the crew did an incredible job getting my car in and out. My car looks like it did before I got rear ended and I couldn t be happier.

  Zenda Grenier
a year ago
Car needed body work. The results were great. You can t even tell the passenger door was smashed and the color match was excellent. Nick knows his job! I really like the fact that they guarantee the work for as long as I own the car. A plus is Enterprise being in same building and Patrick was fantastic. Very happy.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Kelly Kruft
8 months ago
My car was recently in need of $14k+ in repairs, engine and body. Mikes auto body was communicative through the process and the end result was absolutely mind blowing. My car looked stock new and drives like a champ. Most importantly , they are trustworthy.Services: Painting, Electrical, Auto engine diagnostic, Body & TrimServices: Painting, Electrical, Auto engine diagnostic, Body & Trim

  Ardell Bailey
5 months ago
Everyone there is very friendly and helpful , they did a wonderful job on the back and side of my Nissan frontier I am so happy and they actually got it done before the time they said it might take . thank you so much. Ardell B

  Bryan Grosser
6 months ago
Very friendly and great work. They expedited our vehicle so we didn't have to rent a car as long as anticipated. Having a rental company right there is a plus as well.

  I R
a year ago
My car was involved in an accident and I was advised by insurance company to take car to Mike s Auto body for repairs. Although what seemed like forever to get my car back, I am so pleased with their work and was very impressed with the outcome. My kudos to Nick who was so patient and kept me up to date with the entire process. I would certainly recommend this business to others!!

  Markillie Family
a year ago
Mike s Auto Body and Repair is absolutely amazing. We had an issue with our Hyundai and called to schedule service. They could have just taken our money but they informed us that the repair, part and tow would be covered under the Warranty and helped us get in contact with Hyundai schedule the repair with them and set it up to get fixed. They are so focused on customer service and insuring customers are taken care of they helped us get it covered under our warranty with the dealership verses just taking our money. We may not have used them for this issue but we will be using them for everything elseServices: Electrical, Auto engine diagnostic

  Rhonda Merrifield
a year ago
Although the repair took much longer than expected, the work done on my 2010 Dodge Hemi truck was excellent. The delays were beyond control of the shop. Even through all my frustration, I feel everyone did their best. I would definitely use them again!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Patrick Meseroll
a year ago
Wow! Mike s Auto Body and Repair took really great care of me throughout the repair process. Everyone was so helpful and kept me in loop thru every stage. My car looks brand new! Looking for a body shop? Look no further.Service: Body & TrimService: Body & Trim

  christina marie
2 years ago
This is by far the best place to take your vehicle! They are a incredible! They were able to make the damage to my car like it never happened! Kelly was absolutely the best! Mike also was awesome! They will have a life long customer from not only myself but all my friends and family! The prices here are perfect!

  Ricky Morison-Myers
10 months ago
Very friendly and helpful. My car looks like new again. Mike's went above and beyond to get my car done quickly before I had to fly out of state for a couple of weeks.