Bristol Ace Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edward Doswell
4 weeks ago
I arrived yesterday and according to the rude employee Debbie you have 4 minutes . She slid the double doors open by hand and greeted me with You have 4 minutes . That would have been fine because I knew what I wanted ( one single item right there at the front door, a newspaper) I grabbed the paper as I entered and stood there for about three minutes listening to her chit chat and complain to the lady customer in front of me until I set the paper down and walked out. Finally the customer exited and I walked back towards the store to try again and said you are taking ten times or more the amount of time it would have taken me to pay. I requested a manager and was told no one was available. I didn t see any other employees inside or outside. Debbie was very hateful and rude. She was complaining to the customer in front of me about being short staffed. It s not the customers fault you are short staffed. I actually applied and interviewed awhile back here and wasn t given the job while the owner sat in his chair spitting his tobacco juice. And I have plenty of experience oh well that s there issue or possibly part of the problem. Apparently the employees have observed the owners talking badly to customers and now believe they can too. Ace Hardware doesn t pay my bills and I can shop somewhere I am appreciated as a customer. Why were the doors closed before 6 pm? I don t intentionally go into businesses right at closing to make employees stay late and chit chat and shop .

  Lily Martinez
4 months ago
I continue to get great service here, each time I visit. This is not the hardware store nearest me there's several much closer, but this Ace sells more items, than those nearer to my residence and even though many faces have changed they're always friendly. That's what I like service with a smile.

  Joe Mcalpin
4 months ago
This store is absolutely the best ever, the staff is unbelievably helpful and usually long term employees, honest, fair, and friendly is how I would describe Ace hardware of Bristol FL.

  Vickie Adams
3 days ago
Just needed to get my dad a birthday gift.

  Anna Ethington
a month ago
Very helpful staff and we'll stocked

  Cindy Lay
4 weeks ago
Great store with friendly helpful staff.

  james lee
2 months ago
Frendly, helpful staff. Well stocked, clean store.

  Sandi LeBlanc
a year ago
Always friendly and in stock! (More than I can say for the other retailers in the area), the person in charge of stocking their inventory definitely knows what they're doing. The staff is always friendly and helpful, as well. The only local business I like to spend my hard earned money at.

  Heather Marie
9 months ago
Staff is friendly and SUPER helpful! Excellent customer service. Right when you walk in you're asked if they can help you find anything everytime I been here. Love this Ace!

  Jacob Walker
a year ago
Their friendly, helpful, and knowledgeable employees helped my daughter pick paint for her room and furniture. They re even open on a Sunday afternoon. I ll gladly drive the 24 miles to this store next time I need to hit up a hardware store and have time.

  Suzi Adams
2 months ago
Always kind staff eager to help

  Charlotte Shuler
a year ago
Very helpful sales and management folks. Competitive prices for most everything. Serves the community very well. They were among the heroes during Hurricane Michael.

  Julie Lenoir
2 years ago
I would give you 4 or 5 starts but the cashier was rude and wouldn't help us with the rewards program and signing up. She rudely asked "are you comingback??" Well yes, my mom lives here. She probably won't be back now but used to go frequently. The gal helping us in the store with items was very nice however.

  Ace Willams
a year ago
They're incredibly sweet! We're in there regularly, we live in an old house and thinks break all the time. But we can count on them to always helpf us find ways to fix it!

  Dallas Scott
a year ago
I run the trains for Veterans Memorial Railroad and do a lot of handyman work for them, this is a great place to stop for quick fix-it items. Bought myself a Dewalt tool while I was there, it was on a great sale!

  Wyatt Hansen
a year ago
This ACE hardware is okay. Large selection but very often, they dont have what I need. The staff is very nice and friendly. Their prices are what you'd expect from an Ace Hardware, high.

  Ramon Clements
3 years ago
Always friendly and helpful workers at this location. A nice selection of nuts and bolts (for a smaller store). Their prices are fair and I love that they keep open on Saturdays as a normal business day. Keep up the great work!

  DON STEWART
5 months ago
Very friendly and knowledgeable staff.

  Seeks Truth
a year ago
Forget Lowes and home depot, this place made me feel like a valued customer. The organization setup was only out classed by their customer service. I wish my honey do list was 100x bigger so I could make more trips to this Ace Hardware location.10 out of 10, highly recommended, will be back!

  Phillip Pate
a month ago
Great selection and service

  Tara Connor
10 months ago
Best customer service ever! Friendly and helpful, I enjoy going here for my paint and maybe a plant or two!

  Wesley Whitman
4 years ago
This is your ultimate local hardware store with homegrown employees that want to take care of you while you are shopping in their store. A very pleasant and successful shopping event. This is one of the better Ace Hardware is that I've been in. The managers are excellent.

  Lori Brown
a year ago
Great people and wonderful service. Amazing place. Will shop here and get the help I need. Not like others

  Lazarus
a year ago
This place has everything you can think of and some things you've probably never thought of. The store is very organized and the staff are very knowledgeable and very helpful and friendly

  Catherine Elder
4 years ago
Awesome hardware store! They make keys, can direct you to whatever miniscule tool, item, cleaner, or plant you need, and checkout is quick and friendly. The store is well-stocked and organized, and to their prices are usually competitive with the big box stores. Their staff is experienced, so they can offer helpful advice about projects, materials, or whatever. It pays to join their membership club, and to check out their ads because they have great sales.

  James Outlaw Davidson
a year ago
Very pleasant group to trade with very close to home and prices are about the same as they are at all of the stores like this nowadays I was just there today and got my concrete I needed and other things as well in and out with no problems and plenty of smiles and respect I recommend this place to anyone in the area and needs items from the hardware store

  Deborah Duggar
a year ago
It's a great store to shop, very helpful staff, very clean and organized store. Find just about anything you need or want.

  Amber Lollie
a year ago
I went by to purchase something I had needed for awhile, but kept forgetting.That should tell you right there that this is not the most important item on the world market.What I bought today for 22.00would have cost 6.99 last year!To my dismay, Ace only had chain fan pulls/light pulls in packets of one set(3 foot chain with a decorated pull attached ).I looked in Amazon and a whole roll or chain, plus the end snaps weren't but $7.50Ace is however....the only game in town.

  Heather Fleming
a year ago
They have Dixie Bell paint and so much more said to pick from if your needing a gift for someone or if you just need something to fix something with they got it

  KRISTIN COLLINS
3 years ago
Exceptional customer service and a great friendly atmosphere. If they don't have what I need, they are happy to help me find something similar or place an order.