Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mahdi Ammons
a week ago
I went there with a few issues and the guy was very helpful in identifying them precisely so I could get them repaired and resolved. I ve been using Advanced since forever and highly recommend them!

  Leo Torregiano
a month ago
The employees were great they helped out a lot

  J Dub
8 months ago
I have no complaints about Advanced Auto Parts and do enjoy getting a few things from there but you can honestly find a lot of these parts a bit cheaper thru other merchants or online sites. There is definitely a few things that is worth going there for though.

  MRME II
8 months ago
The service here is ok. The thing they need to workon is being a lil more personable when you checkout. Some of the employees are very ruff around the edges.

  Nicole Marie
a year ago
Place is a joke. I place and online order, go to pick up and the cashier is at the counter on hos phone. He asks me what i need i say im here to pick up and order. He immediately says well its a 40 minute wait. I was confused since the store was empty. He claimed it takes "time" for the orders to go through. Mind you im an elite member and have spent thousands here so i know how quickly they get the orders. Not wanting to argue i asked him to cancel the order and i will just purchase it in store since its in stock. He then tells me i have to call and cancel the order. I said fine, didnt argue bought my peice i needed which took him 2 minutes to grab , so basically he could of completed my online order instead but wanted to be a difficult employee. I leave, call customer care and they tell me the STORE has to cancel the order NOT the customer. SMH. Will be the last time visitng this location.

  Brandon Rocky
7 months ago
Nobody has any idea what anything is they can t find any parts for my truck even with the computer for help I had to leave the store because they had no idea what they were doing this was on 9-6-23 at 6:23 pm whoever was working should be fired ! They give your company a terrible reputation !

  DragonFire2036
a year ago
The customer representative there was wonderful, his name was jerry. He actually helped me find out what I was looking for, instead of what I thought I was looking for, because I was looking for the wrong thing, and he actually pointed out what I was needing,and it was not what I was looking for. Cuz I was looking for a radiator, at least I thought i was looking for a radiator. I was not recognizing a condenser from a radiator. And I thought I was ordering the right thing because I kept saying get me a radiator, and other stores was giving me a radiator, and it was the wrong one. Because it turned out I actually needed the condenser, And I did not know it. So he was smart enough to figure that one out. Unlike another manager at AutoZone called Carl at 57th Street West ,that gave me a very hard time, he wouldn't even let me look in the box, and see if it was the right one or not, or even suggest that maybe I was looking for the wrong one after that point. So Jerry is a wonderful customer representative as far as I'm concerned, he can go a long ways. Always ask for him if you want something, he's very helpful.

  James Bowling
a year ago
Well it's the first and last time I go to advanced, I got a rebuilt starter took me over three hours to get it in and it's starts no issues. Then the next morning it's only spinning, to make a very long and aggravating story short I went to the advanced in palmetto to swap the faulty starter I got from them and the lady there said she couldn't exchange it bc it wasn't what was on my receipt so I asked her do y'all not test these rebuilt parts before selling them to people, NO so I lost 2 days of work and my wife had to take Uber twice because advanced doesn't think about the customer, I'd advise anyone who goes here to buy a part have it tested before you leave there, this whole fiasco cost us 425 dollars because they sell faulty parts

  Tatiana Jazmin
2 years ago
I had a wonderful visit with Joe. He was very helpful and kind. I can tell he works with integrity and passion. This man deserves 20 raises. Thank you guys so much. We ll be shopping here again!

  Priscilla Joslin
3 years ago
I recently went in to this store to purchase some windshield wipers and a very helpful employee helped me choose and find the correct ones for my car. I don t realize wipers could be difficult to put on and he helped me with that. Thank you for that great customer service, and for the installation of the wipers. I recommend all my friends to this store for great customer service. The employe s name was Sal. Thank you again, and Advance Auto Parts store will be my store for car needs from now on.

  johnny saygo
2 years ago
Needed a new battery, went to AutoZone first, as it was where my buddy got his. They told me they couldn't put it in. ( The part the guy said could easily break, was held in by a simple tab. ) Went to Advanced, which is always my go to and sure enough they had my battery in stock and not only put it in, but confirmed my old battery was bad. You just can't beat the customer service at Advanced, hands down the very best. Thanks very much, Uwe, you are the best.

  Enrique Quinones
3 years ago
Went in lost looking for transmission fluid not realising its not all the same! Thankfully a fellow that works there I believe his name was sal helped me out and kept me from screwing up my transmission! I'm very thankful! I will definitely come to see him the next time I need something!

  Jose Jimenez
3 years ago
Stopped by and was greeted by Sal. He was able to answer every question I had concerning the issue with my car. Great place to stop by if you're looking for superb service! Sal is definitely the man to talk to!

  J
a year ago
Came in to replace the windshield wipers. Sal was helpful in finding the rights ones and in installing them. Thank you.

  Louis Luce
8 months ago
I always go to Advance auto parts been going to them for years they are the best

  Christina Fry
2 years ago
Went in to get windshield wipers and Daniel quickly put them on. He was very courteous and professional! Other times i have not been attended to so well.

  Viktor Yuzko
3 years ago
Came in asking for an oxygen sensor for my car. The guy at the desk staring at his phone tells me he can't look that up. I asked again with disbelief. He finally looks up from his phone and says they have no way to look up o2 sensors. What a lie. I baught many in the past but you best believe I'm not coming here again. Auto zone is just up the road. They got it for me.

  Rachel Bell
6 years ago
So we needed a break pedal stop. We went to the dealership and they didn't have the part. It cost $1.95 @ the dealership, which is generally more expensive than anywhere else.And here's the thing, we called this store earlier in the day looking for the part, and they said it was a dealer only part, which is why we went to the dealership to begin with. THEY DIDN'T BOTHER TO LOOK UP THE PART. So we ended up coming here anyway.So after advance auto trying to find the part (which took forever) they charge us $8.77 for it. A tiny rubber washer. When we said how much the difference in the cost in price the employee was a total jerk about it. Never going back. Ever. What an ass.

  Brian Ferguson
4 years ago
The guy that helped me was a surprisingly adept millennial. Well spoken with good eye contact and we even had a laugh or two. In the immortal words of Martha Stewart "it's a good thing"

  Claude Austin Jr
8 months ago
Very friendly staff, and wasn't busy at all this morning. I was in and out

  Raan Burd
2 years ago
They are helpful looked up some information I needed had to go to another store for an air filter but it was 8.00 bucks I'm thinking heck yes. Some other things and done.

  G
a year ago
I went into advance auto parts not knowing much about what was going on with my car. Sal was SO helpful! Answered all of my questions and helped me get back on the road! Thanks Sal!

  Sandra Paese
2 years ago
How can you be out of washer fluid? Employees are rude. Should be more handicap accessible, or at least employees could help.

  John Felix
3 years ago
This is a great auto parts store, better than O'Reilly's, and way better than AutoZone. Do you know why? They have parts that are made in the USA., Not in China!!! Advance Auto Parts also warranty's their parts from one year to three years, depending on the part and if it's made in the USA. They also have a special deal going on, it's called the Speed Perks. The Speed Perks, when you enroll at Advance Auto Parts, they will send you through your email $5 coupons $10 coupons and even $20 coupons. AutoZone, and O'Reilly's, does not do this, only Advance Auto Parts, why because they're cool. If you haven't been there, then get there, and check them out. You're welcome.

  treeb0mbb
4 years ago
Blee was very fast and quick service helped me pick out my oil n filter. Exceptional service from everyone will definitely be back cause of the employees

  Seventhday Savior
5 years ago
Service is okay, not bad but not great either. They've typically had what I've needed, the only thing I noticed is that it would be busy inside with only one customer service rep available.

  BUSTER
3 years ago
Sal was very unpleasant, he acted like he didn't want to help, he talks down to you and said he was a manager. Sal you need a different job one not working with people. I'll be going else where for all my auto needs from now on.

  Sarah McKinley
6 years ago
Awesome staff! Was 20 mins after they closed. And was still able to get my battery back to me that was charging there.

  Andrew Palmer
3 years ago
Came in to see about some oil and sal was a huge help and got me a great price for signing up for perks and rewards.

  root6302
a year ago
Let me borrow a tool to fix my Bike in the parking lot! I bought it after for the kindness