Eastern Diesel & Auto Wrecker Service Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vince Howell Jr
2 months ago
I had a great experience. Dawayne was a down-to-earth guy. He took my truck and low boy trailer to Dalton, AL because my clutch went out. I would recommend their company to anyone in need of help. I appreciate the help. Keep up the good work!

  Brenda Jordan
2 months ago
Worst experience ever! Charged over twice the amount of their competitors. Lost all but 2 bolts to our drive shaft. Then couldn't disconnect the drive shaft because he didn't know how so pulled it anyway. Thankful it didn't ruin the transmission.

  Mike Mitch
a year ago
We had the pleasure of meeting Brandon today. Unfortunately our new GMC was dead on the side of I10. Brandon showed up and turned a bad day into an experience that really lifted our spirits. I hope that no one ever needs the services of this company but in the event it happens!! Definitely use Brandon. Thanks againService: Special vehicle towingService: Special vehicle towing

  Tyler McCorkle
a month ago
I buried myself down a dirt road and Lynn came out and got me unstuck, he was very knowledgeable, friendly, and efficient during my interaction with him

  Paris Buffett
7 months ago
We blew out 40 min from our hotel in Florida and couldn t find anyone to help. Thankfully a very nice gentleman named Brandon Osborne came to help us. He literally was our guide sent from heaven. He was there in less then 20 min and got us to our destination in no time. The conversations flowed smoothly and we were stress free by the time we arrived. Very pleasant person to be around 10/10 recommend to anyone in trouble and in need of help roadside. Ps. Great music taste!Services: Car towing, Long distance hauling

  Michael Cooper
2 years ago
Norm was such a great help. Wonderful customer service and personality. I would definitely recommend Norm. He towed our uhual from out of very thick mud. Great video to remember this night!Service: Car towingService: Car towing

  Frederick Joe Johnston
3 months ago
Ready to move what ever size vehicle you have . Professional and curtious home town owned and operated with great knowledge of all things diesel and more

  Vugar Muradov
10 months ago
They helped us right on time and Especially Tammy did a really good job with everything. Thanks a lot. We love hard working people especially these days hard to see. Highly recommended!!!

  Wesley Canaday
8 months ago
Broke my axle on my boat trailer today . Brandon was there within the hour and had it off the truck on the slab at the house in just over an hour including drive time. Super professional and an incredible operator on the truck.Service: Special vehicle towingService: Special vehicle towing

  Jennayah Rodriguez
5 months ago
Norm Dwayne was Extremely polite and professional, got where I needed to safely thank you againService: Special vehicle towingService: Special vehicle towing

  chastity Bates
a year ago
While the service was in a timely manner- we was price gauged insanely! I get it gas has gone up. Had a young man travel from bonifay to marianna literally to bring a compression kit and a makeshift rod to open our truck door that locked that literally took 15 minutes . We was charged $229 . We was told that was a discount!? Seriously a discount? I could only imagine what full price would have been. The young man stated they are charging $4.50 a mile so that truck he was using is averaging about 20 miles a gallon if I m doing my math right there s something wrong there. I will call on someone else before I ever use these people services again. That s trying to rob people and ecspecially to know the economy , it s like trying to squeeze a penny to make a dollar appear - I guess greed will do that.. trying to make a buck even if it means throwing dirt over someone. Again service was efficient but the price gauging is unnecessary.

  APRIL FINCH
2 years ago
These really are the good guys! Just like it says on the side of their trucks. Brandon was my rescuer, and even rode beside me when I left to make sure my car was riding ok talking to me on the phone he asked if I felt safe. Wow!! Brandon is a huge asset to your company and making a woman broke down on the side of a country road in the middle of the night feel safe before he left is incredible.

  Jammie Beaudry
2 months ago
Low life lieing POS people run from this people don t let them do nothing for you

  Meagan Suber
2 years ago
They were super nice qnd supportive. My tire blew on the side of I-10 and I live in Jacksonville Fl heading to Alabama when my tire blew out. I had my car towed there. They took care of me very quickly and efficiently. If I am ever out that way again and needed car service I will definitely use them. Thank you guys so much for taking care of me in my time of need!Service: Tire change

  Kimberly Canon
2 years ago
This company is awesome. My mom, aunt and I were broke down on I-10 and they got to us with a tow truck in 30-45 minutes which was alot faster than we were expecting . And our driver BRANDON was super awesome. He was very nice, polite and funny. As much as road trips stink when things like this happen he definitely made this bad situation more enjoyable. Thanks BRANDON. YOU ROCK .Service: Car towing

  Leslie White
2 years ago
THE ABSOLUTELY BEST SERVICE ON THIS SIDE OF HEAVEN! Mr Norman towed my car after a wreck on I 10 and they took such good care of me as a stranded individual. They went above and beyond their duties to make sure not only my vehicle but that I was safe and sound. Mr Norman even made sure I was taken care of the next day. There is no other service on Bonifay or the state of Florida that can compare.Service: Car towing

  Rosendo Rosales
4 years ago
We had been on the road for about six hours on our way back home to south Texas. When we noticed tire on dolly was just about to pop. We stopped at Walmart and looked online for tire shops nearby it was 8pm Saturday night. They were all closed except this towing company. We called and asked if they had any tires or know of any place. They said they could help us out and would be out to us in under 40 min. Sean came out in around 20-25 min took care of us within 45min and we were on our way! Definitely recommend these guys. They are open 24/7. Great and fast service! Thanks again for the help Sean.

  Shannon Huth
4 years ago
Amazing customer service! We were stranded on I10 on a holiday weekend and they went out of their way to help us. James and Shawn are great. Highly recommend giving them your business.

  Teresa Mize
3 years ago
My husband and I were broke down on I10 with a 21' motor home not able to find anyone that could tow us. Called them to see if they were able to tow us. They came out to see if they were able to help us. They also weren't able to tow. They saw the problem, we needed a fan belt. They were willing to go the belt. Using their cellphone flashlights they put the belt on. They saved us from sitting on I10 all night. Really nice guys and we are very thankful they were there to help.

  Flo Powell
2 years ago
This truck services was amazing. My dad's truck broke down in Pensacola, Fl and this company Eastern Diesel and Auto showed up. I believe the driver name was Norman. Very nice and professional. Would highly recommend their services.Service: Local haulingService: Local hauling

  John James
7 months ago
It was 200 for a jump. Not bad. Not great. But they drove out to Sunny Hills for me.

  Jac
3 years ago
They said they would be there in 20 minutes and they were. Brandon the tow truck operator was very professional and polite. He did a great job getting my vehicle to where it needed to be. I would highly recommend this company for all your towing needs.Service: Car towingService: Car towing

  Mary E. Jeffery
4 years ago
Monday evening I locked my keys & purse in my 2003 Toyota Tundra. I googled on ideas to try to get an access point but since mine is a power model, I was unable to handle it on my own. I again used google to search for the closest Locksmith as I was a long way from town. I got hold of ASAP Towing & Roadside Service and spoke to a very nice man that worked with me to get a discounted rate. I thought ASAP was coming but they apparently work with Eastern Diesel and in a short time someone arrived and in less than 5 minutes had my truck open. The serviceman was very friendly and the service was great. I d highly recommend this company to anyone in need.

  Adam Churchill
3 years ago
Popped 2 tires on the way to Florida last night. They towed us took us to a hotel and took our tires to be fixed this morning. Brandon is very very awesome. The only problem that I have is I can only give you guys five stars.

  Vaughan Transport
3 years ago
FIRST OFF THEY ANSWERED THE PHONE! Open 24/7 I drive across country had a charging issue. I called Chuck answered the phone awesome dude! Told me to bring it right In. Checked my problem had the part in stock. Fixed me up in under a hour! Price was very very reasonable. THANKS AGAIN GUYS FOR GETTING ME ON THE ROAD! Much appreciated! THANK YOU!

  Maureen Ann Murphy
2 years ago
My U-Haul truck broke down and Truman came out to assess the situation. He was very nice and helpful and stayed on hold with U-Haul for 45 minutes so he could report the problem and let U-Haul know that the truck needed to be towed. I think Truman went above and beyond on this call out and made sure that I did not have to drive an unsafe vehicle. Thank you Truman and Eastern Diesel.

  Gino F Angella
5 years ago
My wife and I were traveling in our 33' RV and stopped in Bonifay for gas at the Tom Thumb. We hit the curb and crushed the muffler and it in turn damaged the drive shaft. We were totally disabled. I called James at Eastern Diesel, he was on another call and said he would be there in one hour, so we waited and he showed up as promised. After a quick survey under the RV he determined what needed to be repaired, started the work and then went for parts, which we were fortunate that the local parts store had in stock. He returned and the entire job took less than 4 hours. He was honest and very respectful. We would recommend him and his company to any traveler. God Bless you James for helping us out in a time of real need.

  Wendell Harrell
5 years ago
Professional and courteous roadside assistance from these guys. James is an asset to this company and I would like to give him a special mention. He towed my truck from Ponce de Leon Florida to KW in Mobile Alabama. I was very satisfied with the way that he ensured that my truck was safely secured as well as his safe and Professional Driving during this tow.

  Vivian Yexenia Pavon
a year ago
I don't recommend this place not even to my worst enemy. These ppl take their poor sweet time getting to you. Worst customer service I've ever received. That's why call Whites those ppl are on time and very professional.

  Jay Johnson
2 years ago
Kevin is a good guy. He offered me a good price(lower by half than anyone else in the area) Rob the tow guy was awesome! 5 stars