Huston Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Viles
11 months ago
The folks at Huston Chevrolet were awesome. They always had time to explain to me what the status of my vehicle was and even squeezed me in when I was in need of repair prior to a scheduled road trip. I was in need of some custom modifications that the dealership did not do and they referred me to a solution. I appreciate everything that they did for me. And Beverly was such a help in everything and very pleasant to deal with. I'll be back.

  Lisa Thom
3 weeks ago
The guys were absolutely fantastic. However, I feel they could have offered more perks. I am a well qualified buyer. Other dealerships are offer many more perks. Just to help out the consumer. We all know the interest rates are stupid and everyone s prices are high. I just feel they could have helped me out more. They will be making upwards of at least 6 grand for my trade. I lost 1000$ on it because I over pay my payments. They could have humored me and gave me credit for that. There are dealerships offering 4000 over kbb at this time. That is all.

  Matt Dettman
2 months ago
Mark and the service team at Huston has outperformed my expectations on multiple levels and occasions! This dealership is fair with pricing, accurate with estimates and turn around time is exceptional! Their new facility is clean and inviting. They have some great looking inventory on the lot as well!

  Mark Herendeen
4 weeks ago
Great experience Huston Chevy has a top notch staff. If you re looking for a new Chevy ask for Rolando, he s very knowledgeable on every aspect of buying a new car. Walked us through the process from paperwork to actually operating all the new technology on our Blazer RS.

  Melissa Bruce
3 weeks ago
If you are in need of service, see Jennifer Feliciano. She is an amazing service consultant and will go the extra mile to get the service you need. She is an excellent communicator. I highly recommend her and Huston Chevrolet in Avon Park. I am from out of town trying to help my family. She made it easy!

  J Goettl
2 months ago
Great Staff! All went well! We love our new Equinox! We found our home town dealership! Gotta say way better than Alan Jay more personable for certain! Better price too!Thanks again!

  Tammy Albritton
2 weeks ago
Our appointment was for 1030, upon arriving they said with all the issues we thought the car was having we would have to leave it and they could not tell us a time. My husband called me to ask what should we do since the car is our primary car and as I was speaking to him I could hear the manager screaming over him . We were not told we would need to leave the car. They did finally give my husband and 2 sons a ride home. Only to call us 3 hours later and tell us nothing was wrong with the car. The brakes are supposed to squeak we were told and the transmission shifts just fine. So they had no clue how long the car was needed for and told my husband while I was on the phone that of he and my sons waited ,it was on the three of them since they could not tell us when the car would be out but three hours later the car is done with nothing wrong with it. Seems a little odd .

  Jared Tucker
a month ago
I visited Houston Chevrolet and had the pleasure of meeting with Allison. She demonstrated exceptional interpersonal skills and professionalism throughout our interaction. The entire process was remarkably straightforward and devoid of any complications. I am thoroughly satisfied with my experience at Houston Chevrolet.

  David Kaylor
4 months ago
I visited Huston Chevrolet to look at a new Silverado. I ended up buying a used Colorado. The salesman was extremely patient in showing me the vehicles and answering my questions. I test drove a couple of them.The business manager, Mr. Rerucha, explained the process the dealership went through to decide which used vehicles to put on the lot and which to send to auction.He even took the time to show me one of the vehicles that had recently been traded in that they were going to send to the auction. Unless you were in the car business, you would not have noticed many of the things that he pointed out as defects that made this vehicle unworthy of being sold by them.It was a comforting feeling knowing that professionals had inspected my vehicle before I bought it.In addition to spending time with the salesman and the business manager, even the owner (Tim Huston) stopped by to introduce himself.I got a very fair deal on an excellent used vehicle. It was a no pressure buying experience that could not have gone any better. I highly recommend this dealership..

  Ronnie REGISTER
a week ago
Great experience I dealt with Rolando Diaz, he took the time to show me several different vehicles and look at a few options did not pressure me into any decisions will be a returning customer

  Sean Choi
9 months ago
I recently purchased a 2023 Chevrolet Bolt EUV from Huston Chevrolet, and I can confidently say that it was the best car-buying experience I've ever had! All thanks to the amazing salesperson, Nelson Torres, the honest and genuinely helpful man who made this whole process a breeze.Let me start by saying that my journey to find the perfect Bolt EUV wasn't an easy one. I had previously visited five different Chevrolet dealerships and encountered nothing but disappointment and frustrations (astronomical Market adjustments of $5K, dealer-installed accessories of $2~3Kand dishonest salespeople).After enduring such horrible experiences, I found an inventory of 2023 Bolt EUV at Huston Chevrolet. I immediately called and spoke with Nelson where he assured that the Bolt will be sold at MSRP with no added fees. I decided to give it one last shot and drove three hours to Huston Chevrolet.Unlike my previous encounters, Nelson was refreshingly honest and transparent throughout the entire process. He listened attentively to my preferences and made sure I was fully satisfied.Nelson also had the Bolt charged to 100% ensured to include military discount and fees waived. I was also able to do a trade-in of my vehicle I drove to the dealership as the sales manager, Chaz Huston gave me a great trade value.If you're in the market for a Chevrolet, do yourself a favor and head to Huston Chevrolet, where Nelson Torres will take care of you like family. I couldn't be happier with my purchase, and I wholeheartedly recommend this dealership to anyone looking for a stress-free and enjoyable car-buying experience. Thank you, Huston Chevrolet, and thank you, Nelson Torres!

  Robert Bruce
2 weeks ago
I live out of state and had been trying for two months to find a truck to replace my wife's truck that had been wrecked. We bought the truck that was wrecked at Huston Chevrolet. So my wife tried calling, a young lady named Allison Rubio found the truck my wife wanted and had it on the lot 48 hrs. Later. Thank you Allison And thank you Gary, out of state paperwork is a chore to say the least.

  Heathen Bovine
2 weeks ago
Huston Chevy/ dodge jeep. Service center is terrible. Called ahead in the afternoon about a part and told to come in. Was told once there that it was too late in the day to do install , due to computer programming took over an hour. Came back next day. Was quoted at $80. Next day was told that the quote was incorrect and it would be double. Half way through install was called back to desk and advised that the truck needed new fobs as well. Before I left I was asked to pay $400.

  Rob Brileya
2 weeks ago
Kris did a great job. Got all the answers and a fair deal. Made this purchase a smooth transaction.

  Ronald Sherman
a month ago
Oil change and tire rotate. Took me right in and service was performed quickly. Washed the car after which was appreciated. Advisor was friendly and helpful.

  Jeffrey Cline
3 months ago
My first visit to the service department with my new vehicle for an oil change & tire rotation. I was pleased with the friendliness and expert service received. The oil change and tire rotation was done in a timely matter and it was Free for my first visit.

  Michael Walker
5 months ago
Had my truck serviced today at Hustons s for first time. I was very impressed good price good service, professional, friendly, . The sales manager came and thanked me for coming in today. Will definitely go back when service needs to be done.

  tapeape
7 years ago
Saw car on web site, went there, took test drive, was very impressed with car & Huston Motors, Mr. D.Martin was very polite and efficient. Paper work was handled quickly, Price and quality of vehicle was outstanding. All of the staff were friendly, took extra time to insure the car was clean & ready, also included a free tank of gas! Extremely Happy, I called former dealers I had been talking to- said Sorry I Found what I was Looking at a better Dealership and Price.. Thanks Again: Staff of HUSTON MOTORS!

  Cindy Cross
2 months ago
Your department was good. This was the third time for same problem. We love truck but am getting scared of it because of problem. Hope it is fixed this time.

  Maria Nazario
6 months ago
THE WORST DEALERSHIP I HAVE EVER DEALT WITH IN MY LIFE. I had been negotiating a deal from out of state, THEY PULLED MY CREDIT WHICH IMPACTED MY SCORE, and were running numbers for me. I waited for an answer, started packing up the car, with a month old child to drive 7 hours, to pick up my new car. After I called and called for an answer with numbers, they proceed to tell me that they sold the vehicle while the banks were pending my approval. The absolute worst crooks and liars I have ever dealt with in my life. They did not even have the decency to call and tell me that someone else was there, looking at the vehicle, AFTER THEY RAN MY CREDIT!!!!! Do yourself a favor and spend your money somewhere else. NEVER EVER EVER HAD THIS HAPPEN TO ME BEFORE, with all the vehicles I have purchased. THE WORST!!!!! 1 start is TOO MUCH!!

  Kim Grossman
2 weeks ago
Renaldo was very professional and knowledgeable about the vehicle. Paperwork was ready and straightforward.

  Lorene King
a month ago
My new Corvette had a screw in the tire, we have purchased the tire insurance, it works great, they ordered the tire, no cost to us, wonderful experience, glad we purchased the insurance, thanks a million.

  Matt Kershner
a month ago
Very pleasant people, was able to schedule service in a couple of days, not 3-4 weeks, like my GM dealer in Sebring, FLAnd my name is Matt, NOT, A Matt!!!

  Ken Knorr
4 years ago
I am a VERY happy customer. I searched the state over to find a great deal on a Corvette. I was surprised to find such a deal at Huston but after visiting I shouldn't have been surprised at all!After inquiring online I got a near immediate response from Jessica. She connected me with Jim Higgins. If you have a choice, choose Jim. He's absolutely awesome and customer focus is his thing. He's been in the car business for quite a while, and Huston is lucky to have him. His focus on customer service is impressive. I inquired late on a Saturday, we spoke and as I was 2 hours away he said he would work the deal up and have it ready for me on Monday. He texted me on Sunday (they're closed) and reassured me he would be on it first thing in the morning. At 7am on Monday he texted me a question about the deal. What salesman is up at 7am?!?!? Jim is, and Jim was on it. Both he and Jessica tag teamed the whole experience.I provided photos of my trade. They gave me a very reasonable trade offer based solely on the photos, and they honored that offer when they inspected the vehicle in person.When I arrived they had prepared as much of the paperwork in advance, and my wait time to finish the deal was minimal. during the wait the Owner of the dealership came and introduced himself. The owner's son (Chaz) is the finance manager. As most repeat buyers know the finance office is the worst. High sales pressure, over priced options. Not here. He presented numerous options and was helpful in letting me select from a variety of reasonable priced addons. Since Corvettes can be expensive to maintain, the prepaid maintenance program was an easy "yes". Never felt pressured for a minute.The dealership is unassuming on the outside, but what matters is the people on the inside! You'll get a fair deal, you'll be treated with respect, and you'll be honored as a customer. I buy a car every three years. Honestly other than for service I have no loyalty to any dealership. But Huston has changed that. I will ALWAYS give them a shot to sell me a car FIRST before I go anywhere else and yes, they are 2 HOURS away from where I live! I have never had a more pleasant car buying experience in my life!Props to Mr. Huston for creating such a great dealership, which such character and customer service. Props to Jim Higgins, Jessica, and Chaz Huston as well.Thanks for a great experience and a great car!

  Well Respected
9 months ago
By far the best car buying experience ever. Nelson went above and beyond from start to finish. Got me as much info as possible before even arriving. He was very transparent and allowed me options to make an informed decision. Chaz was very inviting and informative. Billy helped me through the financing process and gave me tips on how to keep up my new vehicle. Overall this was a great and efficient experience. I d recommend this location to anyone! Definitely made my process as smooth as possible!

  Randy Hoover
3 months ago
All was great. In and out in a jiffy.. No one trying to push things I didn't need and so very friendly. This is our new dealership.

  Raul Perez
3 years ago
LOOK NO FURTHER! I drove almost 3 hours to Huston Chevrolet and this was honestly the best car buying experience I ve ever had. Usually buying a car can be very stressful. But my experience with Huston Chevrolet was the complete opposite. George True, the sales man that I worked with was very professional and worked with me to get me the right car for the right price. Tim Huston the owner/manager himself walked around the car with me, he was very polite and respectful. His son, Chaz Huston the finance manager, worked with me to get an awesome interest rate, which on used cars can be difficult. There were no hidden fees, surprises, or any sleazy sales tactics, just honest people looking you in the eye and helping you. Overall it was an amazing experience, and it was definitely worth the drive. I look forward to working with them again in the future! Thank you George, Chaz, and Tim!

  D C
6 months ago
I called in as a new customer for a vehicle service and to my surprise, was able to get it the same day. The service went smoothly and faster than I expected. Everyone, including sales staff I spoke with, were eager to help out and were enjoyable to speak with. I look forward to my next interaction.

  Paul H
7 months ago
So, I had a lousy experience trying to buy a 2023 Chevy Bolt from a whole bunch of (OTHER) dealerships that ranged from being outright crooked to being deaf to my communications with them.Thank goodness, along the way, I did start chatting with Kristopher Moore from Huston. We kept a dialog going for over a month and were just honest with each other about what I wanted and what Huston could offer.Finally, I got on the phone with Kris and Chaz and we worked something out. Despite all the disappointments due to shenanigans I had along the way with (OTHER) dealerships, I kept my hopes that the 90 minute drive I needed to make close on the agreed deal would not end in disappointment.It was night and day. I had such an easy, stress-free experience closing with Kris and then Billie in finance. I actually can say I enjoyed my time there and certainly meeting everyone face to face.Thank you Team Huston. You restored my faith that buying a car does not need to be a horrifying experience. It truly does depend on who you are dealing with.

  David LeHue
3 months ago
$158.00 to tell me my exhaust manifold is cracked. What a scam. This is after I spent $1600.00 to have a water pump replacement. Never again on this place.