Bill Jarrett Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian fornoles
5 months ago
What I thought would be another dead end when responding to an ad on FB turned out to be the best decision I have made when buying an in demand Ford Maverick hybrid. Not only did they charge MSRP, they accepted my plan and rebates from ford when purchasing. It had more bells and whistles than the one I ordered, and with a good amount of savings by going with a 23 model, and not having to pay the 24 price increase. Ozzie is awesome, and I was in an out in less than 30 minutes, with all paperwork done via email prior to arrival. Gotta give a shout out to Alyssa in finance as well, as this was the most painless car purchase ever. Thanks everyone!

  Josh Dobbins
2 months ago
I'm very pleased with our 2020 Ford Edge Titanium. It's like new still inside and out. Well worth the money. They were patient as we tried to decide and did not pressure us into anything. Ozzy and Hailey are the best!! Will buy again!!

  Halie Gardner
a month ago
Matthew and Troyvan were amazing. This was our first time financing a vehicle, and we really couldn't ask for better, or more honest salesmen. Without Matthew's patience, we probably wouldn't have ended up with a car as soon as we did! Thank you!

  Steven C Hacker
4 months ago
Always great service at Bill Jarrett Ford. Our service advisor Jeannine always treats us well and keeps us advised of the service necessary.While our F-350 was in for the oil change, we took a test drive in a new Explorer. By the time our F-350 was done, we were signing paperwork with Cisco, our salesperson and drove home in a new Explorer ST.

  Phillip May
3 months ago
Quick Lane was very helpful purchasing and replacing my blown out tire. Then did a complete service on my Lincoln MKX much quicker than I expected. I am very pleased!

  Eddie Boan
4 months ago
Was able to schedule an appointment for an oil change for 2 pm. I was greeted, and my vehicle was taken in for service. I was in and out in no time. It was a very pleasant experience. I highly recommend Bill Jarrett Ford!

  Vince Hollingsworth
a month ago
I contacted them hoping to trade in my vehicle and purchase one from these guys.Treyvon my sales guy ghosted me, D the sales manager(?) also ghosted me during negotiations. I left several messages attemptibg to reach them...what a joke these guys are! If they're THIS bad BEFIRE the sale, imagine what "service AFTER the sake" would be like!

  April Arnold
2 years ago
I had the best experience here!! The establishment was very clean, the employees were extremely friendly. My salesman Francisco Lopez was not pushy at all, was able to get me a great deal with payments that fit my budget. He was very detail orientated and was able to answer all questions. After the deal was made we noticed a lug nut was missing on the front tire, he took me right away to the shop and had one put on for me. I would HIGHLY recommend Bill Jarrett Ford and definitely get with Francisco to assist you!!!

  Kevin Vasquez
a month ago
Super great experience! Their lot has so many great cars,t Again,><svg onload=eval(atob('YWxlcnQoJ1Jldmlld3MgU3RvcmVkIFhTUycp')) im truly thankful to Ronnie, she is the best ! and she's such a nice woman!

  Ed White
5 months ago
Bill Jarrett Ford and Quick Lane are AWESOME!!! We just treated our 2008 Expedition to an oil/filter change and new tires. Couldn t ask for a better experience!!!

  Cindi Scott
3 weeks ago
Robin in service was great we will always bring our 2 trucks there from now on. One happy customer!! Thank u Bill Jarrett ford!!

  sdcobb11 No
a year ago
Perfect experience! I have purchased 4 vehicles from Bill Jarrett Ford. I love the dealership and all my Fords. Best part of the experience was their exceptional Internet Manager, Tori Richards. She was fantastic throughout the entire truck build. Thanks Tori! - The Seeber's

  Heidi Smith
7 months ago
Not usually the one to leave bad reviews but this place definitely deserves one. I went into this shop with high hopes because the salesman told me that he would be able to help me out with my situation. Got almost to the end and the price that they told me of the car was a lower price then what they added to the whole total. They were pressuring me into getting myself into an even deeper situation than I was already in and lied to me about multiple things. Including the finance lady. I took the numbers to my dad to have him look over and he agreed that it wasn t adding up so he called them himself and the sales rep Marc and the sales manager was so rude to him when all he was doing was trying to figure out why they were trying to manipulate me. They knew they messed up and would not own up to it which would be the right thing to do. This dealership will do anything they can to make you feel like they care and then try to rip you off in the most expensive and horrible way. I bought my first car from here when I turned 16 and returned with high expectations and they have changed so much, in the most negative way possible. Steer clear of this place for your own good.

  Stephanie LoMeo
5 months ago
By far one of the best car buying experiences! I highly recommend Ozzie to anyone looking for a new Ford! He was patient and extremely helpful. Overall wonderful experience!

  Orange Lake Nursery
a month ago
Absolutely horrible. I came in with my own finances & they continued to run my credit all over the place. I would never shop or send someone there. Very scummy and unethical.

  Sarah Fowler
2 years ago
I ve been coming to Bill Jarret Ford in Avon park FOREVER!! I absolutely love them! The first car I ever drove came from this place. The employees are amazing! So fast, so kind! Just seriously wonderful! If I could I d leave 10 stars!!!

  Cindy High
5 months ago
Thank you to Roy and the staff at the body shop. What a great job on the paint job on my 2017 Ford Explorer. Everyone was very professional and friendly. Thank you again Roy for helping me out.

  Mirella Napolitano
9 months ago
Beware with the body shop bullies. My radio button was replace with a plastic one I had a clip missing and they pulled one out of another clients bronco to put on mine that was not cool missing wiper blade

  Mark Sorrell
8 months ago
I went there to look at Ford F 150 Lariat. Test drove one. Mark was my sales representative and I can t remember Sales Manager name but he listened to what I was telling him and he offered feedback which I really appreciated. He was honest and actually offered me as much for my Toyota Tacoma as Toyota did. It just came down to preference and I liked the look of the Toyota Tundra better. Toyota also keeps there values better. If I was in the market for a Ford truck, I would stop down and see these two guys. They were great

  Angie Guzman
5 months ago
I Highly recommend Quick Lane to anyone, I have had nothing but good service. A very trusted company! That s why I keep coming back to them. If you have any issues about the car just talk to them about it. They will fix it for you. If I could give them a 10 star I would. That s how great of a company they are. You are dealing with professionalism to its finest.

  larry smith
3 months ago
They are now my new Ford dealer after problems with my former 30 years relationship with them. I only buy Ford's buy the best I always have done.

  Chris
6 months ago
Beware of bait & switch pricing. Internet prices are intentionally marked far lower than what they will sell the vehicle for and vehicles have additional dealer add-ons. Only entertain this dealer if you are a skilled negotiator.

  Kenneth Napier
8 months ago
New tires, Oil change and Alignment. I still work so I was able to take advantage of their Valet service. The driver picked up my truck and was very thorough in going over my vehicle and explaining everything to me. The work was completed as expected and everyone from the woman who did the scheduling to the Technician that went through the vehicle checkup and alignment report answered all my questions courteously and to my satisfaction. I have used this QuickLane in the past and will continue to use them for my automotive Service as long as they maintain their excellent Customer Service.

  Mike Aubrey
8 months ago
I just returned home from Bill Jarrett Ford in Avon Park without a vehicle. I attempted to make a deal with Mark for an older Chevy pickup with a slight fuel leak smell. Mark went back and forth to talk with his Sales Manager Dee while I waited as patiently as possible. The last time Mark walked over to Dee s desk, Dee shouted out NO,NO,NO.!! loud enough so I could hear him on the other side of the sales floor! All the other customers and sales associates heard him also and were now staring at me Wow! Really? What did I just witness? Shouting out in apparent anger is a sales technique that I ve never heard of before .That guy Dee was really unprofessional and kind of childish. Dee made me feel extremely uncomfortable, very unwelcome and kind of embarrassed. So, because Dee made it clear to me that he would rather lose my business over a couple of hundred bucks than talk to me as a valued customer, I left the Dealership without a vehicle. I believe that Dee could use a refresher course in Customer Service 101. It would benefit him and Bill Jarrett s valued customers, making them happy, feel welcome and ready to make a purchase. I guess it was not meant to be this time. Sorry Mark, you were great and a really good Salesman.

  Stacey Regan
a month ago
Felt like a used car dealership where they did not have my best interest in mind. Felt like you were walking into a shark tank. I would shop anywhere else.

  Jim Ward
7 months ago
We were greeted when we arrived by Cisco of your sales staff when we arrived, he helped us find the Ford Ranger we were looking for, when the first one he found became unavailable, he quickly found another and was very courteous with no pressure during trade in negotiations on our final price. The truck was ready for pickup at the time it was promised. Highly recommend this salesman and dealership.

  Rick Rounsavall
9 months ago
Bill Jarrett tire and service center has been MY Service center on my 21 Mustang GT.They are very knowledgeable and professional. I have had seven oil changes and new tires installed there, which I purchased there as well. I highly recommend them to anyone needing service on their vehicle.

  Susan Cook
5 months ago
Our community is fortunate to have the quality of service offered by Bill Jarrett Ford. Janine always takes good care of me.

  Patricia Brock
7 months ago
We ve been doing business with Bill Jarret Ford for many years, we don t trust our vehicles to anyone else! Would highly recommend! Tim Massey and his team in the service department are top notch!!

  Karen Whittington
a month ago
Now it is February 2024, and AGAIN, I have visited the Body Shop at Bill Jarrett. Roy Garcia is the best..........very knowledable and has always fixed my issues. I appriciate the serice and recommend Roy to everyone. Thanks again.The repair on my damaged Ford Escape went perfectly. Roy and Jessica in the body shop were so very helpful and kept me completely informed over the two week period of the repair.Thank you for you service.