Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Priya Aggarwal
5 months ago
Please I hope you read this and do not take your car to this shop. Had the most horrible experience here and I dropped my car off here in September and it s November and I m still dealing with their incompetence. I was in accident in DC and I m not from the area so I went with this shop since it is a geico partner. When I dropped my car off I informed the shop that I would be out of the country for a few weeks if they could complete the repairs before I left but if not they would store my car until I returned. They were a week late on completing the repairs and continuously called me even though I was out of the country to pick up the car. I asked my parents to pick up the car so they took time off from work and took a train down to dc just to bring the car back. Unfortunately they didn t take pictures of the car upon pick up but the car was given to them still damaged. For a very noticeable damage of the passenger door not opening they waited 2 hours in the shop for the repairs to be completed though the car was supposed to be ready for pick up. Once I got back to the country I noticed other scratches and damage to my vehicle which the shop is not claiming responsibility for. This whole experience has made me decide not continue my business with geico for partnering with such a horrible business and I may have to pursue legal action against this shop as well.
Happy Ole Lady
10 months ago
If I could give it 0 stars, I would!! They are a big rip-off!! Smh!! I'm a senior citizen and a veteran, and they should be shamed of themselves I had 5 estimates, including one from this place. Four places all agreed that the door(accident) needs replacing, cost, approximately $1000. However, this swindling place said they would fix it for approximately $3000!! Duh! I might have gone to public school but any dummy would pick the new over a patched job So, I told them not to do the work and I will be there first thing in the morning to pick it up! That's another story, THEY HAD TAKEN MY CAR APART JUST DON'T TAKE YOUR CAR THERE!! They are liars and thieves!! Why GEICO deals with them is beyond me!
Sarah Park
5 months ago
Please DO NOT EVER take your car here. I would give negative stars if I could. I received an estimate from them saying repairs would take 3 days over a minor dent/scratch on my front left bumper. They did not even have to replace the entire front bumper. I dropped my car off Oct 9th at 10am and they had my car for 3 weeks. I have spent hundreds on Ubers because they told me it would take 3 days originally. When I finally got my car back, they had stolen my rear license plate off my car- they took the time to manually remove the 4 bolts and take off my physical license plate. Since the damages were on the front of my car, there was no reason they should have even been touching the back of my car. In addition, they had gone through my things in my car. After leaving a message for the manager, I have yet to even hear back from him. Please take your car anywhere else.
Vernon Cambell
a month ago
they gave me a estimate for a driver mirror which was about $ 178 then when a got there price changed to $321 never tolled me until to I got there have to come up with extra $ 143 how do I pay my rent and other bills
Twoshortt Jones
7 months ago
Don t know where to start with this hot mess. I dropped my car off to get repairs one of the other customers in the shop hit my car and left I tried to get the information from the shop and they wouldn t help even tho my car was in they possession at the time of the incident.I had to call the police just to get what I needed.they are not stand up people I wouldn t waste my time or money thereServices: Steering & suspension repair, Painting
Future Counselor
10 months ago
I had some belongings in my car because I had to return the rental car and my stuff was not there though I gave my keys to the receptionist and now it missing and then the manager told me that they were not responsible while having possession of my car. Don't deal with establishment, can't be trusted.Service: PaintingService: Painting
Florenc Broli
a year ago
Totally not recommended cuz for a small scratch they kept the car for more than a week. I think they delay by purpose so the Enterprise rental company can charge people. Also a long list of waiting. I saw also people dissatisfied and disappointed in their office.Service: PaintingService: Painting
Melba Lucas
2 years ago
I highly recommend North East Auto Body as a highly recommended Auto body repair shop. They are extremely professional and customer friendly. The mechanical service is in impeccable. I appreciate all of the work they did to salvage my 12 year old car after a parked hit & run. They went over and beyond to restore my cars operating efficiency and the cosmetic look of it externally Keep up the good work!Services: Electrical repair, Steering & suspension repair
Regina Page
a year ago
I highly recommend. The service was very prompt, courteous and the repair work restored my vehicle. I received daily status updates while awaiting delivery of the required parts.
Black Cobra
a year ago
Great body shop 2 get your car fixed @ if damaged, just got 1 rude employee who doesn't know how 2 talk 2 folks..
ISAIAS MOREIRA C
a year ago
I don't recommend this auto body shop to no one they have poor color matching on cars there mechanics aren't qualified for the job my car was worked on 2 years ago I've gone back twice my mechanical problems never hot fixed and when they partially fixed my paint problem they refused to paint the whole area they originally fixed very bad service!Services: Auto body & trim repair, Steering & suspension repair, Painting
Stephanie Graves
2 years ago
Very good work and they keep you updated on your vehicle
Michael Grooms
a year ago
No Issues...& Everyone was there to help with Everything I needed
Maria Anderson
2 years ago
Eddie the owner is always available to assist and the Administrative staff are always nice
Juanita Dillard
5 months ago
Ok.
benita young
10 months ago
Trash customer service . Wouldn t go here again .Service: Auto body & trim replacementService: Auto body & trim replacement
Naja Cherry
2 years ago
Very professionally executed service, always a happy customer.
Carl Mitchell
2 years ago
The best Autobody shop by far.
antonio galdamezhernandez
2 years ago
Great service.
Aundra Ulmer
a year ago
Easy transition.