Delaware Cadillac Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hind Hassan
a month ago
If I can give a 0 star I wouldThey did work without my permission and forced me to pay for it knowing they did not inform me of said part not my insurance company, they were in communication with me via email through the process about a possible pick up date but never mentioned that an extra part needs to be installed. Not to mention the work was not finished that they charged me for or I should say over charged.They said they will replace my doors and only did a paint job not replaced the doors as they charged me. What a scam of a place, they never mentioned said part when I went to pick up the car only mentioned it 3 weeks after I picked up the car and informed them that my door is still having the same problem it had to begin with. Then they threatened to repossess my car if I don t pay for the work they never got my approval for. I highly don t recommend them they won t do the job and they will do work without your knowledge.

  Suzanne Watras
3 months ago
Great service. They do excellent body work repairs. Super friendly staff. They returned my car to me cleaner than when I dropped it off. Highly recommend!

  Photo LuvN
4 years ago
Great personalized service. Very detailed, professional and friendly. Chris provided wonderful service to me keeping in contact and she reached out with other details of my vehicle that I didn't know about and was not provided when I bought my car and received the car fax report. Loved the opportunity given to me to perform "fix/buff" other work while having my car, great option that I did take advantage of and price offered was very reasonable too. I definately recommend this shop. I will be back myself for anything I may need in the future. Thank you

  Steve Johnson
2 years ago
I took my car to them to repair damage done to front and rear passenger doors. The entire experience was excellent. Very efficient drop off of my vehicle; phone updates during the repairs; early completion of the repair work; etc. Most importantly was the quality of their work which was outstanding. My Mercedes Benz looked like a new car and one that had never been involved in an accident. I highly recommend DE Cadillac Body shop.Service: Body & Trim

  Layla Lopez
a year ago
The representative that assisted me with the entire process was extremely helpful, knowledgeable, & professional . I was informed of updates throughout the entire process . They took care of working with the insurance company for costs of the repairs . Once my vehicle was ready I was extremely satisfied with the results, my car looked brand new ! They even made it super convenient to leave my rental with them .Services: Auto power window repair, Body & Trim

  V.J. Best
2 years ago
This place is great. A scratch on my new car was repaired at this shop. What was estimated to be done in 10days was done in 5. The staff is awesome, they kept me updated daily on the status of my car. Ryan was so respectful and polite. Not only did my car look great upon return it was CLEAN. Hi with a follow up complimentary wash at a later date. I will definitely use them again

  Rafael Ochoa
a year ago
My vehicle was hit by a deer and I needed a quality and trusted Autobody Shop with quality paint to fix my car; the deer hit damaged the entire side of my car. I visited Delaware Cadillac and their staff was professional and courteous. I was kept informed and when my vehicle was ready, I was a bit apprehensive, but much to my surprise, I could not even tell where my vehicle was repaired!! Amazing job and very appreciative of their staff! Thank you Ryan, Tony, Brenda! Really appreciate all the help and extra communication!Services: Painting, General repairs & maintenance, Auto detailing, Oil change

  Vernon Rothwell
2 years ago
I must say this was by far my best experience with any body shop. Our customer service representative Michael was outstanding, informative and very knowledgeable. He and the rest of the team kept us up-to-date on all repairs. Michael and his team also took the time and effort to answer any and all questions.I would definitely recommend Delaware Cadillac Auto Body Shop to others especially if you have a CadillacI'm sure I'm not alone with this opinion because seeing first hand the amount of business and smiles on the other customers faces speaks volumes about Michael and the whole Team.So again Thank You to Michael and everyone at Delaware Cadillac Auto Body.

  TONY T.
a month ago
Great place to get your car fixed up

  R R
a year ago
Delaware Cadillac Body Shop is awesome!They were able to restore my headlight lens covers. The lens covers had cloudiness, caused by ultraviolet radiation (sun damage).My lens covers were in bad shape.I drove 2 hours, after seeing the results of a relatives car (their lens covers looked brand new, after Delaware Cadillac Body Shop worked on them).Ed Blanco was my service advisor. He was very professional! He fit me into the schedule, so that I could get my car in a few hours. Thanks to Ed,, if I have any other problems, for which they provide service, I will definitely return to Delaware Cadillac Body Shop.R.R.Service: Body & Trim

  Anthony Pullella
2 years ago
Top notch service from the team at Delaware Cadillac Body Shop. Not only was the body work flawless, but the professionalism, of everyone I spoke with was first class. Tony Longueria and Mike were knowledgeable, patient and kept you informed through the entire process.I don t plan to be in another accident so I hope to not have to use their services again, but if you happen to find yourself in that unfortunate situation like I was they will help put you at ease. Great folks over there! Thank you for great service!Services: Painting, General repairs & maintenance

  Kandice (KandiceTXJ)
a year ago
Great, effective, good management & nice people. Would recommend (also does glass work). I <3 BrendaServices: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim

  Odell Mayfield
a year ago
My experience with Delaware Cadillac Body Shop was great I highly recommend them for all your car body repair needs..I was in a car accident the other drivers fault but they delivered like no other..Ed was very helpful throughout the whole process they keep you informed from start to finish..and I have to be honest my BMW looked even better then before..Thanks Delaware Cadillac Body Shop another satisfied customer..now we need to talk about my driverside door see you guys soon. Thanks Odell Mayfield

  Kristine Murphy
2 years ago
Delaware Cadillac Body shop provided constant communication from the day of the estimate until my car was finished. Also , the car was finished sooner than was originally planned. It was very convenient to get and return a rental car from this location. Very happy with the repairs and I will return to this business in the future if body work is ever needed.Services: Painting, Body & Trim

  Vincent Ramunno
5 years ago
As a car injury / personal injury attorney I have represented many thousands of people who were injured in car crashes and got their cars repaired. Many of my clients have used DE Cadillac Body Shop for their repairs and been very, very satisfied. In the past, I had gotten many comments about how good DE Cadillac Body Shop was.Recently, I had my car repaired here, picking it largely because so many of my clients used it and were so impressed, and, the service and attention to detail here is fantastic, they did a terrific job: fast, friendly, and very capable. I would recommend them to anyone.

  Ann Lopez
6 years ago
DE Cadillac is an excellent body shop based on a few (sadly!) experiences. The customer service and communications are friendly and timely. They did a great job working through insurance processes and payment to assure my car got appropriate repairs - I appreciated having confidence they would manage it well vs. me worrying about it. I highly recommend both DE Cadillac Body Shop and Michael as a service manager.

  Michele Savage
4 years ago
I wish there was a way to give less than a star. I chose this business because when I called them they said they would be able to get to my car quickly. We'll quickly turned into them having it for over a month and it ended up going g over the original estimate for repairs by almost $3000. I was never given timely updates and was given multiple dates it would be completed but that kept changing. I ended up having to take it back to them the day I got it back because the ball bearing was bad. They obviously never bothered to test drive it before giving it back to me. Now I have to take it back again because the sun visor they replaced just fell out while I was driving.And they have known about all these issues yet no one has ever apologized or followed up.Never ever again would I use this body shop!Update: I want to thank Tony fir following up with me and fixing my visor. I wish I had been able to work with him from the beginning as I'm sure my experience would have been better., I'm adjusting my review to 3 stars as this redeemed some of my experience.

  Franny Albera
6 years ago
Great customer service, high quality workmanship, overall very satisfied. The team of Tony, Ryan, Brenda and the others on the team, too many to mention, were very friendly and easy to work with and kept me up to date on the status of the repair as the work was being done. I highly recommend Delaware Cadillac Auto Body.

  Paula Messari
3 years ago
Great company and great customer services! From getting scheduled for repair to picking my car up was easy and stress free. They went above and beyond for me which, was wonderful and so happy my car looks great! Thank you so much!

  Bobby Delle Donne
6 years ago
They've fixed up my '05 Deville twice now from other people hitting it and both times the work was immaculate. They even offered to replace an aftermarket headlight housing I had that was damaged. Timely service, great communication, competitive pricing, and flexible hours. I'll be going here for any repairs I need in the future for sure.

  keenan Stewart
2 years ago
This place goes above and beyond for you!!! There hands down the best and only bodyshop I'll ever take my car to get repaired. ED BLANCO I CANT THANK YOU ENOUGH FOR EVERYTHING between calling keeping updated on the progress my third time here. What a great set of people good job 20 stars for you all!!

  Kevin Palladinetti
2 years ago
Ed Blanco was outstanding to work with! Not only was he quick with his estimate, it was accurate and thorough. He kept me updated almost daily, as he said he would. This is without a doubt the only place I d go for body work.

  Ric Mekanik
a year ago
Received Great Service from Delaware Cadillac especially from ( Ed Blanco) at the body shop. Thanks to the body shop guys and gals also that preformed the repair on my car. Thumbs up !Services: Body & Trim, Auto detailingServices: Body & Trim, Auto detailing

  Meryl Gatti
2 years ago
I worked with Ed and he made my experience as easily as it could have been. Not only is he the nicest person but he knows what he s doing and gets the job done QUICK. I appreciate his and the teams help with my saab!Service: Auto side view mirror repairService: Auto side view mirror repair

  Kenneth Bigelow
6 years ago
I`ve used Delaware Cadillac Body Shop twice due to accidents caused by others. After the 1st repair I had to return twice due to parts used (needed to have headlight replace, both times). Parts specified by the insurance adjuster. Otherwise, I am satisfied with the repairs and workmanship of the staff on both jobs. Great job and thanks.

  Nicole
4 years ago
Gave the best customer service ever. There employees there really care about their customers. I definitely recommend taking your car here to get fixed back up like new. My SUV looks as if an accident never happened.

  Richard Hollender
6 years ago
Excellent service, informed me of any changes or additions, completion date as expected. Repairs and color a perfect match. This is my second repair session and both times I have been very happy with the results. I worked with Michael Moseley.

  Kenya Henry
2 years ago
I would definitely recommend taking your car here. I was told by other that the scratches on my hood couldn't be buffed out. Ed Blanco told me he could get them out and he did a FANTASTIC JOB. Thank you for all your help.

  Rose Ann Foresman
a year ago
Passenger front and rear doors were replaced, trim, etc included plus painting and striping excellent completion .everyone was so professional and helpful ..would recommend no other shop butthis one!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Latanya Grasty
4 years ago
Who really likes body shops? Well I was impressed with the customer service and the willingness to be transparent with what needed to be done to my vehicle. As a women, It is imperative to find auto businesses that respect your intelligence- this got the 5th star!!!