Certified Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danielle Johnson (Dani)
4 days ago
My mom recommended Certified Automative after I complained about what multiple shops in Queens quoted me to get my rear breaks replaced. I usually visit her every other month. I decided to go to Certified with my most recent trip, but I was very skeptical about if this shop would be any different from the city. Before I moved, I used to work in a dealership service department, so I am always on guard when getting quotes.Chuck and Chris far exceeded any of my expectations. It s no wonder the shop has been around for 30 years. From the moment I walked through the door, I immediately felt at ease. The sincerity of their customer service and candor is something you rarely see in the automotive industry today. They are honest and I trusted they had my best interest in mind throughout the process. I will be scheduling all of my future services and repairs around visits to see my mom. I won t be taking my car anywhere else from now on.

  S K
a month ago
This was my first time using this place. I called them first thing in the morning for an issue with my car. They were extremely polite and accommodated me even though I did not have an appointment and they were booked solid! They were able to repair the car within an hour or so and at a very reasonable cost. They even provided me with an explanation as to what went wrong and what was done to fix the issue. Plan on taking my cars to them for maintenance and repairs going forward. Highly recommend. Thank you!!

  Lisa S
a week ago
I was referred to Certified by my brother. I made an appointment to have a few things done to my car. I arrived and hunkered down in the waiting room for a looooong wait. Happily, my car was done in record time! These gentlemen were friendly, informative, and readily answered all of my questions. I will definitely be taking my car to Certified from here on out. Thanx, guys!!

  Austin Z
4 months ago
I was referred to them 8-9 years ago and it s been the best referral I ve ever had. I trust Chris Jr. 100% to give me a fair/low price for whatever my car has needed. And my bill is always a fair price and I never have felt like I could have gotten a better price somewhere else. This auto shop is like Tony s from Seinfeld without the crazy.

  corey edwards
a month ago
These guys are amazing. Honest, fair, highly knowledgeable and skilled. Overall just a great mechanic. I regularly bring all my vehicles to them. Highly recommend!

  vicki Parker
a month ago
Hi, this was my first time here. The staff was very pleasant and professional. If, you need service done for any vehicle please come see Chris and his team. 5 stars all the way!!!

  Pete Schmidt
a month ago
Nice guys. Pulled in before they opened with an overheating engine. Explained the issue. Gave me a fair price and had it done in a few hours. Would definitely recommend.

  Chris Fix
3 months ago
Have been a loyal customer since 03 and my parents since the early 90 s. Great service, no run around or exaggeration of issues to charge more money. Straight shooters who provide quality service.

  Gary Migdol
3 months ago
My 2002 Lexus is running fantastic since I brought it to Certified Automotive in Wilmington back in May 2023 . Not a drop of oil leaking since!!! Chuck and Chris are the most honest mechanics I have ever met. They found the issue with the oil leak and fixed it without pulling the engine out. Paul Campenella's Automotive in Hockessin said the engine needed to be taken out to fix the leak, and the estimate was $4,500. Certified Automotive total price $1,800. I now bring my 3 other cars to Certified Automotive. I highly recommend Certified Automotive .

  David Battafarano
6 months ago
Phenomenal experience at Certified Auto this afternoon! Pulled in with a screw in my Jeep tire... within 5 minutes 2 Pros yanked the screw and plugged it up! I was on my way within 10 minutes.Great service... great guys!

  John Suchyj
a week ago
I needed a brake drum turned for my 1958 Thunderbird and Certified was the onlyplace in the area that could do this service. They even did it while I waited. I can t thank them enough.

  Robert Lovins
5 months ago
Nothing bad to say they did an awesome job very friendly and treated my vehicle with respect which is hard to find nowadays

  John Cawman
a year ago
I have been a customer for five years. These guys are old school and they are very, very good. On a few occasions they have told me to wait for service when most businesses will try to just get you in and tell you the sky is falling. Recently the dealership told me I needed brakes front and rear. Chris and his mechanics said I only needed front brakes, that's called honesty and integrity. While there they figured out what was causing a slight shimmy in the steering wheel. Their prices are always on the lower side for estimate, you can't go wrong with them. I can't recommend them enough!!!Service: Brake service & repair

  Patricia A.A.
a year ago
Thank you Chuck! My husband and I have been coming here for a while now. The guys really take pride in their work. They know exactly how to treat and take care of their clients. The prices are reasonable and they are not satisfied until their clients are satisfied. So glad we found honest reliable service with Certified Auto Repair.Thank you,PatriciaServices: General repairs & maintenance, Oil change

  Brandon Spivey
a year ago
Have called around for pricing different issues and they have been great. Now I pretty much only go there. The major local shop I was going to before had quoted me some outrageous numbers, even the dealership was cheaper. Glad I found a shop that I trust.

  Eva Fox
7 months ago
Chris and Kyle are both very very helpful and fair and while dealing with my psychotic toddler in their waiting room both had great sense of humor and patience LOL

  Rachel Ferrell
9 months ago
Absolutely amazing shop!! These guys have taken such good of us for years and are always so accommodating! If I could give more than 5 stars, I would!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Frank Cooper
3 weeks ago
I like that place they do very good work

  Marina Jones
a year ago
Really helpful and super fair. Have been taking my car here for the last few years and I ve never had to come back for the same issue. Would highly recommend.

  Stephanie Wilson
2 years ago
I have nothing but good words. Got me in Friday morning for a diagnostic got me out Friday afternoon for the weekend at a more reasonable price then I expected from a mechanic shop (I had a couple issues going on) and my baby is back in business and running smooth.2/22/2022- Another good experience at Certified Automotive. Thank you for the fast service, friendly staff and extremely reasonable prices.

  Kim Goralski
4 years ago
Best auto repair shop ever been to. These guys are very reliable, polite, personable and affordable. Explain everything before any work is done. My whole family goes there thanks to a friend who turned us on to them. We have been going for years. Chris and the Guys are Awsome. I have advised everybody I know to go to this shop. Keep up the great work fellas. Your the best!!

  Eric Wolf
4 years ago
If you are looking for honest, quality work at fair and honest prices, look no further. I can t tell you the number of times they told me you don t need that service or you already had that done . Chris and the crew have kept my 16 year old (280k) car running well and saved me plenty of money. Not once have I left there feeling misled or taken advantage of and other shops could stand to take a lesson from Certified Automotive in customer service and quality work. I d give them a well-deserved 10 star rating, if I could. Stop wasting time searching for a shop you can trust and afford and make the call.

  Brandon Sellers
4 years ago
Great service and trustworthy staff. Twice I have requested services and they told me I didn t need them yet, or explained a less expensive alternative that produced the same results. I m not accustomed to garages actively trying to save me money, and because of that and that I have never had one single complaint of a repair they have done, I won t take my vehicles anywhere else. In top of that, they treat you like a human being. They don t talk down to you, and appreciate your business. They have treated my family well for quite some time. It s great to have peace of mind when it comes to auto repair.

  Liz G
2 years ago
The guys at Certified saved me a nice chunk of change today. They could have easily taken the money I was prepared to spend but instead fixed another place s mistake. Thankful for their honesty and integrity. Will definitely be my go-to place from now on.

  Sally M
8 years ago
The prices I was quoted at the dealership to fix my car were extremely high. A friend highly recommended that I give Certified Automotive a call. I spoke with Rob there who was friendly & extremely helpful! They arranged to have my car towed around noon & had it repaired that afternoon; for a much more reasonable price! After my Great experience with them, I will Definitely be using them for any future car repairs I have. I recommend them to anyone needing car repairs, I'm sure you will feel as comfortable as I did knowing they charge a fair price for Quality work.Thanks guys your the BEST!!!

  David Waters Jr
a year ago
This is a great choice if your looking for a fair pricing and expert mechanic work. We all know it s hard to find reliable service these days, I couldn t be more impressed with the service received here! A+++

  Francis Forbes
a year ago
They are a very kind and friendly people they got my vehicle in quick and did the work quick very happy with them that's why I bring all my vehicles to them love the place keep up the great work thank you certified automotive

  Melanie Thompson
4 years ago
I've been taking my car here for service for at least a decade because they are thorough and honest. They explain what I really need and what can wait. Fair prices, nice waiting area. Great family business, good people.

  Chris Albanese
a year ago
Awesome shop very reliable, plus thwy are HONEST!!!! Thats riggt i said it...... Honest!!!! If theres no problem you actually get your car back without being robbed!!!!!! I know right ,,,, crazy right.... but its true they are honest reliable friendly respectable and very fast.. if you have any automotive needs be sure to call certified automotive!!

  kyle kohler
6 months ago
Free courtesy check awesome, honest management saved me thousands of dollars.