Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kati T
3 days ago
I wasn't sure exactly what I needed, and an employee (I wish I got his name) was very helpful. He helped me look up the right product, find it on the shelf, and decide the right amount to buy. Price seemed fair. Store was bright, clean, and appeared well-stocked

  Matthew Muldowney
10 months ago
THE best auto parts store in Newark, DE! Always have what I need and at a reasonable price. Went to store #07103 yesterday, 25 May 2023 to get items for polishing and brake work, and Jose provided outstanding customer service! He noticed the rags I was purchasing had a better deal when buying in-bulk and saved me $10! Very pleased and life-long customer!!

  Ryan Whitman
3 months ago
Asked me the make/model of my truck and still gave me the wrong headlight. Had to make a second trip.

  T Nicole Carter
2 years ago
I've been to this location a couple times in the past 2 weeks getting parts for my truck. The customer service is always good. I went in to get a windshield wiper. Steve provided me with excellent customer service. He even put my wipers on for me. Can't thank him enough.

  Mariana Ceja
8 months ago
Ordered a car piece, they told me to call in a week to come pick it up. Called after a week and couldn t find it . They told me to call again the next day, again I call and still can t find it. I call again and they put me on hold for over 20 minutes because it says it s been delivered but they can t seem to find it.The worst customer service.

  Colleen Baber
a year ago
Excellent, Jose runs a quality store, his staff is very helpful. I did not get his name but my tech not only got what I needed, he installed them for me as well.

  Elizabeth Sutor
2 years ago
Great customer service.Neal went above and beyond to.help me get the parts I needed when I wasn't sure what I was doing. My husband had called the wrong location due to Google mixing up the locations. He couldn't drive as he is recovering from surgery. The employee he had spoken to was at a different location.Neal phoned the other employee and got the information we needed to get the correct parts. He was very patient, professional and kind.We both appreciate this very much.

  Lucas Jacobus
2 years ago
There's a lot of auto parts stores in the area, but I do like this Advance Auto Parts location primarily because they typically have what I'm looking for in-stock; and the employees working counter service are very helpful. I frequently order online for specific parts and pick-up in store. It's been an easy process to do so here.

  Gunjae Jung
a year ago
I bought a low beam light bulb for my car. Here many types of auto parts were sold. The price and kindness is satisfactory.

  Chris Hicks
a year ago
Both guys who assisted me we very friendly and helpful, and I noticed other customers ahead of me getting great service as well. I wish I remembered both of their names, but Jose D. was on my receipt.

  Charese Hatten
4 months ago
Racist environment! Always profiling in the store.

  Mary Vaneiken
2 years ago
I ve been here a few times over the past few months as I am new to the area. I have experienced nothing but unknowledgeable, arrogant, extremely rude employees. The disrespect that comes from this location is absurd. I went in for a part, was told it could be ordered. I said that would be ok, I could just try somewhere else. To which the employee was very rude and told me I won t be able to find it anywhere else and snickered at me. Which I did, right down the street. I had to help a man in this parking lot charge his ac, because the employees didn t know where to connect the Freon. I could go on and on about the times this establishment has been disrespectful towards me.

  Edward Courtney (EC)
4 years ago
Great place to do business with. Free car battery installation and courteous, helpful sales people. Appreciate all the help I received from Ben who in my opinion is a great asset to the company. Keep up the good work.

  Francisco Rivera
a year ago
I have a 98 Buick LeSabre limited I've used advanced Auto to rebuild my car my car has never run this good the guys there are always willing to help and answer questions to the best of their abilities thank you advance Auto parts

  Mike Wilsey
a year ago
Came in today to get a battery had to jump my car. Waited until they were donr talking about WWE to get waited on.I asked for it to be tested and put in. Was told sorry we can't there is only 3 of hear. They said come back after 4 and maybe someone can help but they will be 4 others waiting.

  Ron Mehan
6 months ago
Helpful staff, good stock of what you need

  Aaron Tokarski
3 years ago
Regular customer. Shelves are always well stocked, isles clean, and staff is very friendly, knowledgeable and helpful. Prices are fare. And the hassle-free used oil disposal is a huge bonus.

  Frank Sullivan
2 years ago
The parts specialist with the long hair is very friendly and helpful. I have started dealing with them on the regular since Pepboys, err Auto Plus has closed down @ College Square.. I guess nothing lasts forever, keep it movin! ^^

  Vincent Fiorelli
a year ago
Great service along with a quick and easy diagnostic check. The employees have always been very helpful at Harmony Rd.

  Jean Carroccino
2 years ago
The one on kirkwood highway next to wawa and harmony road is the best. I never have a problem and Jose is the best person there. TOP notch service with him. I don't go anywhere else now.

  Maribeth
a year ago
I'm always able to find what I need at Advance Auto Parts and the prices are comparable to other auto parts stores. The staff is always friendly and helpful as well.

  Amber Tabron
6 years ago
I went into this store on Tuesday evening. The older man at the counter seemed like he had an attitude. He did not greet me when I entered the store, was very unpleasant, and had poor customer service skills. I just decided to leave without the items I came for. Its not likely I will return to this location.

  Alan Coffey
3 years ago
Great service. And this is a REAL parts store. They helped me carry my heavy suspension parts to the car. Got a new Federally designed gas spiller while I was there. ;-(

  Decyfer l
6 months ago
Staff are amazing and very knowledgeable.

  Jim Roberts
3 years ago
Needed rubber fuel hose for my Harley.would have been a 5 star trip if I wasn't number 6 inline with slow customers and ONLY 1person working the counter and taking calls.

  michael castro
10 months ago
Horrible waste of time just one person up front after 20 minutes waiting they didn't have the part I needed!

  Wayne Ammons
10 months ago
I always take care of your needs great staff

  Zarah Wilson
2 years ago
Sebastian was the most helpful rep I've come across in advanced auto in all my years shipping here. Which made me want to do this review

  Kevin Karnai
a year ago
Lame and idk if they ever listen to the customer cuz they do a lot of talking . One or two guys are cool though

  Cancer Woman
9 months ago
Staff here is very professional and helpful I always go here always have in stock or they will order it will take a day or 2