Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jason grubb
4 months ago
Reds is awesome and does excellent work and guarantees it ... he even went as far as to take my car he fix thru inspection before I came and picked it up .. all I had to do is walk in to get the new registration!!
Megan
7 months ago
Nelson is great. My husband has been coming here for years now and I ve only started bringing my car here for the last year or so but I don t plan on going anywhere else.Nelson is honest and knowledgeable, and he gets the job done correctly.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Auto maintenance, Oil change
Jeff Frederick
8 months ago
Nelson has been a truly reliable owner and mechanic and his estimates on repair costs are on point. No surprises, no extra costs incurred. He stickes to his promises and gets the work done. Doesn't get much better than that!
Jami Frye
a year ago
I was buying a car and found myself directly in front of Reds on my test drive. I asked the boss if he could spare 5 minutes to look under the hood to give it a once over (for a fee of course) he said no he had all this work and he didn t have 5 minutes. I didn t use this service or get scammed or anything, it just seems like a little common decency and professional courtesy could have taken place here. How hard could it have been to look at it for the most basic of once overs? I have a fleet of work vehicles and was excited to find this local place to add to my roster of shops. Needless to say I ll be staying far away. Terrible customer service will always be a red flag for me. Glad to see they have so many happy customers, maybe it was a one off situation but I felt very unwelcome.
Lorraine Johnson
8 months ago
I really love this place. He is so nice and he always lookn for the best possible price and deal he can get u for the job u need. Definitely recommend u stop by and see what he can do for u.
Gork Wobbler
3 years ago
A couple years ago, my Saturn dealership told me that my car needed a head gasket rebuild - $3000+.Reds & Sons did some minor repairs and tests for a few hundred, checked up on it regularly for a few weeks, and helped me keep it running smoothly without an expensive overhaul. They take great care of it every time I bring it in. I just got it back tonight after they fixed a bunch of issues to get it ready for inspection this month... a broken exhaust flange that was making it run super loud, a light that was out, and worn brake pads. It runs smoothly and quietly now, and they took the extra time to clean up the interior and make it all nice. Thanks, guys! They have great prices for their work, and don't do unnecessary major repairs.One thing to note is that they are a small shop and they are sometimes very busy. This time, I dropped it off Saturday and they were able to squeeze it in and get it back Monday night! I think they were nice enough to bump up my order because of the inspection... but if you can, try to schedule further in advance.
Margaret Cole
2 years ago
Nelson and his team are reliable, trustworthy, car care professionals. You'll get straight forward explanations and answers. Nelson's integrity is something we all want from a business owner. I always leave with confidence when my car is serviced. Thanks, guys!
Jessica-Montel Wilder
a year ago
HORRIBLE CUSTOMER SERVICE AND RED IS THE WORST BUSINESS MAN IVE EVER CAME ACROSS IN MY LIFE! I wouldn't recommend this shop to anyone. I had to call the police on this man for HARASSMENT and STALKING of my employee who was towing a car across the street from his business. He then called another gang member that works at the shop to help him while trying to attack my employee which was all recorded and turned over to police!
Eugena Thomas
3 years ago
I've been bringing my cars here for 10 years now. Nelson treats me with great respect! He really knows his business and has great prices. I wouldn't even think of taking my cars anywhere else.Services: Transmission, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Oil changeServices: Transmission, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Oil change
Patrick Olliver
2 years ago
Best mechanics, trustworthy, and explains in detail what is done. Great prices that are reasonable! Also great customer service!I appreciate the hard work that Nelson and his crew dose. Thank you!
Daniel S
3 years ago
I broke down out of state so I looked up a shop in the DE area with the best reviews and ended up here. Nelson replaced some parts on my suspension and even did some extra repairs that I asked for. Very family oriented and down home business....my only gripe is that the parts that were ordered, I found online for much cheaper, but that could just be non oem parts. Not sure.I highly recommend this shop for it's quality of service. Happy New Years!Services: Steering & suspension repair, General repairs & maintenance
David Witt Sr.
3 years ago
Great work honest and upfront pricing. Will not do what s unnecessary.Due to the shop s stellar reputation, appointments are recommended, volume can be heavy on certain days.I have been going to this shop fir almost 20 years with no regrets.Ask for Nelson.
C Monroe (WooFey)
3 years ago
Been going to his shop for years... always the consument gentleman and businesslike. His work is good, and thankfully he worked on payment when I was dealing with a family emergency. Recently had my daughter's breaks done, and he offered her info on upcoming maintenance issues. Many thanks to Red's and Sons for years of service
Iron Hill
4 years ago
I had a bad experience. I heard great things about this place but after today I can't say the same. My car was to be ready at 11am today after about a month. My boyfriend dropped me off before work because otherwise I would not be able to pick up the car and go to clinical today. Mr. Nelson opened the door and began yelling that he told me 11, about his personal life problems, that he does not care anymore and I can take the vehicle (he did curse while expressing himself). My boyfriend and I calmly explained I was only there to wait and that he could take his time (I had my phone and snacks prepared to watch a movie). He reiterated that he did not care. He stated that he could not guarantee his work. I completely understood that he needed to guarantee it but he insisted that I take it and leave. The only mistake on our part was showing up at 8 when they open at 9 because we did not know the hours. Every phone conversation prior I took heed to what he said so I'm assuming he had a bad day. This was my first time meeting him in person and it was not a good encounter. He did not charge me, and for that I am thankful. He did not take any amount of money, for again, not being able to guarantee. I'm glad he got my car running and though he was rude and I won't be going back; He did help me out. I hoped he had a good day and left. My advice is to call before you come because you do not know what mood he will be in. Also I find it unprofessional and irresponsible that I really do not know what was done to my car. I never got a receipt or list of work.
302_dantheman _
11 months ago
They were really nice they treated me like family and fixed my car in 2-3 days maxService: General repairs & maintenanceService: General repairs & maintenance
Augustus Garton
2 years ago
Quality work for a fair price. Very honest, got me out of a big jamb I thought my 1996 Ford Thunderbird was wrecked girlfriend hit a curb. First place I stopped said they could not fix my car. Steering wheel was upside down, Reds & Sons fixed the car $84.00. I do not know of any other repair shop I would trust as much. My 1996 Thunderbird is retired, but still runs! Thank you Nelson.
Ed B
3 years ago
Great service, work was completed as scheduled. Had to have fuel pump replaced which means removing 35 gallon gas tank that was completely full. Van runs like new. Done in and out in one day.
Brendan Veney
3 months ago
Gets the job done and he's honest. Good old fashioned service. No muss, no fuss
Nancybeth Shipp
6 years ago
Nelson is very kind and very honest. Everytime he replaces a part he makes sure you see the old part and the new part. He us not very expensive. I send everyone I know to him, specially if they are female. He will not cheat you.
Tamara Hegesi
5 years ago
Reds is great and always takes good care of my vehicles. I recommend him to everyone who comes to my New Castle BJ's Tire Center if they ask for a good mechanic. Tam'ra (Tamara)
Billy Vanover
3 years ago
Family owned and operated I love this shop the guys are awesome and reds himself is awesome always has time to listen even if you just need to vent I highly recommend this shop won't fix it then charge you for it if its not on the repair list but be assured he will go over your vehicle with a fine tooth comb and will inform you of any problems before you leave always willing to stay late to get you back on the road safely talk about going the extra mile these guys are the best thank you reds GOD BLESS YOU
Richard Kos
5 months ago
On time for appointment and work was completed in a timely fashion
Steez Infinite
a year ago
Horrible customer service. Bluntly disrespected me and refused service due to me having complications of getting there. Possibly has good work on cars but the attitude of the OWNER? Bad. I wouldn t recommend
Allen Cahall
2 years ago
The mechanic was really professional honest told me what needed to be done when I have his way to get the job done on my van for me to take my vacation I really appreciate all the help they gave me
Tammy Kardos
3 years ago
Reds is an awesome mechanic who fixes what needs to be done and doesn't offer all the extra bells and whistles other places make you think you need. Reasonable prices. Just don't be late!
Erin
3 years ago
Nelson is great! Honest, friendly, and quick repairs! He is very knowledgeable about cars and trustworthy! Thanks again, Nelson!
Kelicia D
3 years ago
I absolutely love this place. Unlike a lot of other places that tend to cause a problem everytime they "fix something" Reds is not like that at all. I have a slightly older car but they have her running like new.
Courtney Mastrippolito
4 years ago
I was referred here by three different people and since getting my car and my daughter s car fixed, I have referred everyone I talk to! Nelson is straight forward and won t rip you off!!!!!
Marc Rohrer (Vigourouss)
2 years ago
These guys are top notch, probably one of honest guys around anything you need to take care of one of the best mechanics I know in this area you need it done quick right this is the place to go
Earle van
6 years ago
Best place in Delaware I use them for personal vehicles and all my work vehicles a real old school mechanic shop that does stuff the rite way not one of these commercial companies that screw you over always quick and reasonable priced!!!