A+ Car Care

4 (20)

  401 S Dupont Hwy LOT B, New Castle, DE 19720
  (302) 544-6246
  business.site
  Claimed

Auto repair shop Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  GLEN YONG
a year ago
My honest reviewFirstly, it's important to note that good mechanical shops are hard to come by, but I recently found one that exceeded my expectations. The shop is run by a team of experienced mechanics who clearly take pride in their work. They offered exceptional service, communication, and skill throughout the repair process.When I first brought my car in, the staff greeted me warmly and took the time to listen to my concerns. They diagnosed the problem thoroughly and walked me through the necessary repairs. Throughout the repair process, the team kept me updated on its progress, which was very reassuring. I never felt like I was left in the dark or being taken advantage of, which is quite rare among many mechanical shops.In terms of pricing, the shop was very reasonable and transparent with costs. They didn't try to upsell me on any unnecessary services and provided an honest assessment of my car's needs. When I picked up my car, it was running smoothly and looked like new.Overall, I had a very positive experience with A+ car care . The staff was professional, communicative, and skilled. Plus, the pricing was fair and transparent. As someone who has been burned by unreliable mechanics in the past, I am very grateful to have found this trustworthy repair shop. I highly recommend it to anyone looking for quality mechanical work.Service: General repairs & maintenance

  Jermey Hayes
3 months ago
I'm so late on this but they are AMAZING! Headlights went out in my Lincoln Towncar and they fixed it fast!!! These new owners are TOP TIER!!(01/03/24) Update: Had to fix the light again. Also had to fix a ABS Module. Reason for the star drop is due to not being upfront about the price. The price I was quoted versus the price I was told when I was picking it up not cool. It's better to give the whole cost before instead of surprising a customer when they are picking it up. Do better!

  Ryan Perry
2 days ago
We had the splash shield come off our car while traveling through town. They had us back on the road quickly and were very reasonably priced.

  David Witt Sr.
4 months ago
Honest and reliable service. Worked with me on pricing. Joe and the techs were awesome. My new car guys.

  TJ Vaughan
a year ago
My tire pressure indicator was on in my car for a few days. I would put air in my tire, and the light just wouldn't go off. I thought I had either a slow leak or there was something wrong with the sensor. I took my vehicle in to have my tire checked. The staff tried to trick me into buying a new tire by telling me my tires were OLD, CRACKED, and couldn't be fixed. They were trying to take advantage of me. The problem with that - the tires were only 2 years old and under warranty and I refused to buy a new tire. I was going to take my car back to the place where I purchased my tires and have them honor the warranty. I asked the cashier to put in writing the tire couldn't be fixed and I paid him $15.00 for checking the tire. I got in my car, turned it on, and LOW AND BEHOLD, THE TIRE PRESSURE INDICATOR LIGHT WAS OFF. I decided to drive up to 295 to test it....Still no light, I thought, okay it will probably come back on tomorrow after it sits overnight. Guess what, no light. I drove my car the entire week and still no light!If I had listened to the people at A+ Car Care I would have easily been out $300.00 for two new tires ( you should never buy just one tire).I will never go there again and a warning to my fellow SENIOR CITIZENS, buyer beware!

  Prestina
a year ago
I ve been to this shop several times. Let me start by saying Joel (works at the front desk) is ALWAYS on point. He gives accurate information, reasonable prices, and always calls to give updates while the mechanics are working on your car. Every time they ve worked on one of my cars the job was done quickly and efficiently. I would definitely recommend this shop!!!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic

  Kimberly Dorsett
2 weeks ago
Great mechanical work awesome customer service and they offer payment plans

  Theresa Jennett
2 years ago
I can't thank these mechanics enough !! My car started smoking on the highway, and I pulled into the lot here, a wonderful kind guy diagnosed the problem in less than 5 mins. They ordered the parts, and had me back on the highway in a couple hours. Did an excellent repair job ! Every single person here was really nice to me, made me feel so comfortable. Even asked what I wanted to watch on Tv. I was so stressed out, but these guys came to my rescue!!! Thank you, Thank you, Thank you !! And on top of that the price was really reasonable! My heroes !!Service: Auto brake replacement

  Blaze Rawson
2 years ago
Honestly I am so lucky to have found this place! They put two brand new tires on my vehicle in less than 24 hours, including ordering time and labor. Great people, friendly and kind. Akeem in particular was engaging and such a gentleman, but all the guys were incredibly helpful and nice!! Definitely would recommend this place to anyone who needs tires.Service: Tires

  Lucky Leo
a year ago
Knowledgeable staff. Clean airy waiting area. Fair pricing. All services done here. I had brakes and rotors replaced. Mechanic noticed I had a bad cv shaft and replaced. Two weeks later car feels great. Job done .

  Kristal Boddie
a year ago
I called them today looking for someone to change my front brakes and rotors. At first, I thought they said one price that was higher than was quoted somewhere else. I told them it was too much and I would go somewhere else. After we hung up, the guy called back because he didn't think we were on the same page. Needless to say, we weren't lol. He reiterated his earlier stated price, told me they could fit me in, and had me out of there in less than an hour and a half. Even matched the price I was quoted somewhere else. (That doesn't mean this is their policy!) Told them I would definitely be back!

  shawta drakes
a year ago
A+ Car Care is the best . They fixed my AC. Joel was very helpful and friendly. The mechanic showed me what was going on with my AC and he fixed it. The price was way cheaper than I expected. Thanks A+Car CareServices: Brakes, A/C installation & repairServices: Brakes, A/C installation & repair

  Umi Ananda
2 years ago
I was very pleased to have been referred to this auto shop. Friendly and very professional staff, highly organized, and large very clean waiting facility with vending machine. The engine work was excellent and they have options for payment plans. Back today for window repair.I highly recommend!Services: General repairs & maintenance, Engine repair

  Achal Modi
11 months ago
It have been horrible experience since my last visit. The Front desk guy need to learn how to talk with customers. Avoid going to this store and getting ripped off. No Standard Pricing to anything.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Selinab38
a year ago
UPDATE: The owner of this company reached out to me by phone.. very concerned of what happened... he checked out everything and made it right! I can respect a Business... Who respects their customers! Very happy with the results.Service: Oil changeService: Oil change

  Rick Dantzler
2 years ago
I went on a Friday and made an appointment for Saturday at 9AM and was done before 9:30AM. I was very impressed. Great service and great customer experience equals a very happy experience. I highly recommend them!!!!

  Manny Mauti
2 years ago
Professional & trustworthy from the front desk to the mechanics definitely would recommend in coming here.Services: Transmission, Engine repair, Oil changeServices: Transmission, Engine repair, Oil change

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-4 PM
Sunday Closed

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