Trick Trucks Millsboro, Delaware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Rohrbaugh
6 months ago
I don t get the low reviews. New to the area Went to them for an upgrade. Got great customer service. There was an issue getting the part but they were proactive and called to move my appointment. Install looks great Great service. I ll definitely be back.

  jim nguyen
3 years ago
The guys here were always very pleasant to work with, they were extremely informative and helpful. They have a clean setup and they have a lot of products on display so you can touch and feel the products. They always took the time to answer as many questions as I had, and I had many many many questions . So far I have gotten the decked system, amped step, and the A.R.E Cap for the back of my F250. I am very pleased with their work and only have one minor detail I would change regarding the LED light in the cap. However I am sure they will explain or modify it for me. I plan to upgrade additional parts on the truck through them.

  mike harris
a month ago
Walked in and wanted to talk to someone about ordering a truck cap. went in and found 3 guys talking on phones / working on computers. Hung around for a while. Didn't seem to want my business. Hint .. take care of the guy in front of you with a wad of cash instead of talking to someone on the phone who just wants an estimate for something that they will never come in for.

  Beth Myles
5 months ago
I was definitely surprised at my experience here. I had dealt with them in the past with nothing but good things to report. Hence me bringing it back. But then I got my estimate that seemed a bit steep and I was offered financing options to pay for the $2700 estimate I received. No thanks. Took my car somewhere else where they charge me $700 for nothing remotely close to what was originally diagnosed as the problem. Employees were cordial but has a way of making me feel a bit uncomfortable and also like I was incapable of understanding what they were discussing with .me. A true disappointment and let down. Never expectrd to have this type of experience here.

  Molly Daisey
7 months ago
Even one star is too many. I called Trick Trucks early in august and made an appointment with Brandon to have wheels mounted on my car.The day of the appointment came and after my car being there about an hour, Brandon called and told me they didn t have the lugs in stock to do the install so I d have to bring my car back the following week. He told me I could bring my car in either Thursday or Friday. I told him I would drop it off before they opened on Friday because I worked 7am-7pm that day. He assured me this wouldn t be a problem.Friday came and I dropped my car off at 6am. By 3:45 I still hadn t heard anything so I called to check the status. I spoke to Rich who said he would call me back. I never received a phone call from anyone but instead they called my husband who had NOTHING to do with this whole ordeal. A lady named Heather called him and told him Brandon dropped the ball and that they didn t know the car was there or that I had an appointment but now that they looked at it, it needed all new tires too for an additional $800. This was at 4:30pm on the Friday before Labor Day. She told us she would take less than $100 off of a $1200 bill for the inconvenience. Instead, my husband told her to just give us the wheels back because of the headache.I emailed Heather on Friday with no response so I called twice on Tuesday and no one answered, nor did they return my calls.If I can give you any advice, save your time and money and go somewhere else. Ocean Area Tire did all the work for a third of the price (with no different lugs required) and in less than a day.

  Ellie Dee
10 months ago
Got all new tires here, alignment was perfect, had all of my wheel locks stuck on my Honda Accord that were quite a challenge to get off but they managed to without any damage. New timing belt and all new fluid changes, brake flush and more. Car is running like brand new and it s a 2010. Phenomenal service, price and quality. Highly recommend Heather, Kevin and Daniel are the best. Thank you guys! 5/5

  alex kuhn
5 months ago
Definitely will ba a return customer! With that being said I'll explain they made ainor mistake with my alignment and stood by it a week later. Covered a tow and fixed free along with my brake leak while it was there for free also. No place is perfect but standing behind your work speaks volumes in my opinion. My truck drive lime it's on tracks with 37's.Came back a year later and they replaced rd a damavalve stem free as a return customer no charge and even matched the tire pressure I preferred already on the other tires. Love this place

  Jeannie Amero
2 years ago
These guys rocked. They put up with my craziness ...lol. fast and courteous. If they only knew what happened after I got on the road!!! Almost lost my trailer due to poor tires. Guess I should have brought it in too.

  Joe Baroch
7 months ago
Steven was more than helpful and got me the best tires and lift needed to make me 100% happy with the buying experience, this is my second time buying from them and when the time comes I will not hesitate to return for a third

  C S
6 months ago
Sold me TPMS sensors for mounting and balance 4 tires. But my VW doesn't have traditional TPMS. Basically scammed me for 4 TPMS sensors $25 each tire.

  Christopherson Garcia
9 months ago
Great service, we were in a pinch and they were the only place that had the tire size we needed. They also offer financing and include tire warranty and other tire related services

  Gilbert Kester
2 years ago
Bought wheels and tires for my truck and was extremely satisfied with the service I received then. So my wife just got a 55 ford. It needed tires, she wanted wide white walls. I was given a time for delivery of 4 or 5 days. Tires were here right away and installed way before time given. If you are looking for good service and friendly staff this is your stop.

  James Redmond
2 years ago
Great service and knowledgeable with your needs/parts. Had my ARE replacement glass with no issues. I'm from Jersey... Couldn't get any help from my local dealer and it's not the first time he's brushed me off on replacement parts. If you happen to see him on the White horse Pike just keep driving

  Justin Archer
2 years ago
This business is top-notch! I called last minute to have airbags installed on my truck before towing a camper from Delaware to Illinois and then on to Tennessee. They were booked out three weeks but were able to squeeze me in within four days of reaching out to them. During my move we ran into a minor issue that required replacement of one of the parts. I contacted Trick Trucks and Shawn and Curtis were able to get a part shipped from AirLift that day. The part arrived in Illinois while I was there and I was able to install it and restore confidence in my truck s towing capabilities. The customer service here is excellent! They even reached out to me the day I was due to arrive in Illinois to make sure we made it safely! I highly recommend this business!!

  Matty Maze
3 years ago
These guys are TOP NOTCH!!!! I've been here numerous times since I bought my latest jeep back in 15 and they have ALWAYS done great work!!!! Recently though they have come thru again for me!! I failed my DE inspection and agreed to help me out so I can pass, no fancy work needed and no big dollar job.Just a swap of some tires, a few wires disconnected and a reflector installed.

  Rake Vanderzen
4 years ago
I called these guys to install something that they had in stock and it was $299. I called them later and said if I brought my own part how much. it's the same price as if you bought the part from them. One day I stopped in there and looked around. I could swear the guy at the counter actually turn to not say hi. I'm only leaving this review now because I've noticed some commercials on TV that they have and I would never go there for anything. Look around if you live in Delaware if you get one of those mailers there's a half a dozen places that give coupons for work. The car doctor I've used a few times. Brought my own parts installed with no problem. Not to mention tricks is a franchise there are few of them mostly in Maryland so there's a fee I'm sure for a franchise there always is I'm not paying it. The prices they're charging for that shack they are working out of that's been paid for a thousand times over already. I'm done with this review

  Chris Hagy
3 years ago
So after putting on my leveling kit myself I wanted to get alignment. Over the phone I was quoted a 100 dollars and when I got there I was told it would be 150. They lady at the counter claims its because they have to make additional adjustment because it's lifted and she couldn't explain to me what those additional adjustments are??? I don't have adjustable upper control arms so there is no additional adjustments that could have been made from any other cars alignment? I wouldn't mind the extra charge if some would've be able to explain their service.

  KimLee Lockner
2 years ago
Twice they told me I needed thousands of Dollars of work done to my vehicle. Both times took it to another Mechanic for a second look, first time their $3000.00 quote turned out to be $150.00 for the repair elsewhere, then the second time they told me over $1400, took it somewhere else, all I needed was an alignment. DO NOT TRUST THEM FOR ANY WORK> TAKE IT SOEMWHERE ELSE FOR A SECOND DIGNOSTIC, THEY TRY TO STEAL MOENY AND MAKE UP THINGS THAT ARE NOT WRONG WITH YOUR VEHICLE!!!

  Nathan Harless
5 years ago
Experts in lifted vehicles. I took my Jeep to three other shops before the last shop finally recommended Bill at Trick Trucks. Great work and great prices on tires. I would give them 6 stars if I could. Highly recommended!

  Scott Brown
4 years ago
I bought a Toyota 4Runner from Koons of Easton. It had a lift and everything else put on by Trick Trucks of Annapolis. I love it and it gets looks everywhere we go. It is a great looking truck. I had an issue with the fender flares and needed the lift checked out after putting some miles on it. Being we live on the shore, I called Curtis and the Millsboro location. They were more than helpful and told me I could bring my truck to them instead of going to Annapolis. They treated me GREAT. I recommend them and I am so happy with the work, the products, and most of all the customer service. I fully trust them with all of my automobile needs. Thank you guys. I am one very happy customer.

  William Sonneman
6 months ago
Got a hitch and wiring done here. Fast and less expensive than I would have thought.

  christian portillo
4 years ago
Great service I'm really happy with my new wheels and tires thanks guys

  Cynthia Hughes
4 years ago
I have had two hitches put on along with window vents on a few vehicles along with other major accessories. This is the best place to go for car or truck accessories at the best price. And there customer service is top notch. Thank you Shawn and Curtis for A++SERVICE!!

  Don Micken
5 years ago
Great selection of truck accessories. The customer service is excellent. They go out of their way to make you a satisfied customer. That is why I will drive a hour and a half to go there. Don't buy an ARE cap, they leak bad and can't be fixed. If I would have know it was going to leak , I would have bought another brand.

  Dom
2 years ago
Called twice to get a price to regear my Jeep. Talked to someone both times and they said they would get back to me. Still haven t heard from anyone. I was even told a a manger would call me back no one ever did. I ll never call them again.

  Scott Allen
3 years ago
My daughters Jeep needed more offset wheels because of the larger fender flares I installed. Steven took the time to look through several different brands but was educated enough to narrow the search quickly. TT installed the wheels and 2 new tires and aligned the truck. It now drives better that it EVER HAS!! I never thought it was possible. Looks amazing as well. When it comes to my family s 4x4s, they will always go to TT!!

  Daunte
5 years ago
I usually get my oil changed here with no issue. Took my car in for a routine oil change that turned into a nightmare. They're first mistake was thinking my vehicle was a v8 instead of a v6, I don't know how you manage to miss that. I then get the car back my engine light immediately comes on I take it back they do the change all over again. Same issue happens, light comes on so i take it to meineke. They immediately assess the problem and see that the other shop overfilled my oil on top of mistaking my car for a v8. Then they put on the wrong size oil drain plug which has caused my car to leak oil for over 3 months. I bring up the issue to them and they still wanted to charge me for the work that they messed up on. Highly disappointed....

  Bodescu Giovanni
3 years ago
Take your business somewhere else! Go look for another place for business. They never answer the phone. I called, and finally got ahold of someone, I asked for a quote for a fuel tank installation, they got my name and number, they said they will call me back by the end of the day, ofc they never did. Called again, next day, same story. Got my name and number, supposed to call me back, never happened. Apparently (Sean or Scott or whatever his name is) was supposed to talk to me about this, never called back. I m tired of calling and not getting any answers and being placed on hold for hours. If you can t do it or don t know how to do it, just say so. There s no need to play around the bush. Zero customer service, I would never recommend to anyone.

  Robert Cordrey
4 years ago
Wanted to schedule the installation of rear brakes. Received a sales pitch of the numerous things that may need to be replaced. Not my style to hear a bunch of nonsense. I already knew exactly what the problem was and the correct remedy, which was new brakes. Sometimes one should listen to what a customer is saying instead of using the robotic sales pitch. I went to a nearby competitor, told them what I needed, was back on the road in about 45 minutes. Oh yeah, without any sales pitch!

  Patrick Quinn
13 years ago
I highly recommend this place! I went to 3 different mechanics before coming here. I had a turn signal and brake light out and had tried all the usual suspects (fuse, switch, bulb, housing, etc) but nothing worked. The other 3 shops said they didn't have the needed equipment to make the repair. I brought it to the Goodyear at Trick Trucks and they only took 1/2 hour to tell me they found a problem...a few broken wires somewhere along the body of the truck. And what was better was they had the equipment to diagnose that problem and the know how to fix it!!!The receptionist is super friendly too and the truck accessory showroom there is like a toy store for big boys!!