In & Out Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Wheeler
6 days ago
Very nice, very professional, a lot more i'd like to do to my truck and I'll without a doubt be going back!

  Colleen Filliaux
a week ago
I was very impressed with Daniel and his honesty, truthfulness and transparency at In-N-Out tires. The price I was quoted came in under budget, which is impressive. My tires were replaced in two hours and they had a nice reception area and a coffee bar with snacks. And a clean bathroom. Thanks

  Elayne Jones
a month ago
One star because I was able to get an appointment within a few days of my call. Staff was polite. I went in asking for my brakes to be checked and they told me I needed full front and full rear, 4 new tires, coolant and more. They quoted me $4000 for the job. I asked about just the brakes and it was $2400. I went to Jiffy Lube for another opinion and they said I just needed the front done and it was $450. They said the rear had about a year left which was fine because my car is 11 years old. They did an inspection and then just recommended the highest costing repair. Ridiculous for a car that has 177k miles and is 11 years old.

  Brian Rohrbaugh
4 days ago
Second vehicle they have worked on me and the service was outstanding. They were very helpful and I wouldn t hesitate to recommend them to do work. I will be returning for sure. They explain everything and are very helpful and knowledgeable

  Bridget McCann
4 days ago
I just had my first visit to In & Out Tire Pros. The service was exceptional. The employees were all so kind and professional. The facility was impressive and clean, including the restroom. Rich helped me and he was great. I m sure I ll be coming back!Mary B. McCannService done at Millsboro

  Jeff Bunting
3 months ago
The service was timely and neat. One thing that really impresses me with In & Out Tire is the exceptional level of professionalism from the staff. The offices are busy with a mix of walk in and telephone service requests.Every single customer is treated with respect and with courtesy regardless of the level of automotive knowledge. The time is taken to explain in detail what needs to be done, and all costs are disclosed up front.The office space is neat, it's clean and well maintained. While waiting for my vehicle I over heard the office manager tell a customer that "we are in the business to fix cars right" when a customer was negotiating over a partial repair that would have left the vehicle in an unsafe condition.The staff very patiently and politely walked that customer who had a limited budget and limited knowledge through multiple, and very reasonable repair and financing options to keep the vehicle street legal, safe, and road worthy.I highly recommend Trick Tucks and In and Out Tire Pro.

  Ric Croft
a month ago
We were on our way home from SC and I noticed that one of my tires had a nail in it. I called In and Out Tire service on a Saturday morning and Nancy was very nice and said that they would be able to fix my problem. We arrived at 10 am and they had us fixed up in about an hour. I was very satisfied with the facility and the service. They have a very clean facility and friendly customer service. Easy access from US 113.

  Sheila Matheney
a week ago
The car seat covers and truck seat covers we chose fit great and look extremely well made. Satisfied with In &Out Tire Pros.Would definitely give them our business again.

  Rich Monahan
a month ago
I am very disappointed with their response. On Friday, 3/1/24, I brought my 11 month old vehicle for a 12,000 mile oil change and tire rotation. I brought the vehicle home and it was parked until Monday, 3/4/24 when my wife and I had eye doctor appointments in Rehoboth Beach. When we stopped for a traffic light near the office, thick smoke started coming from under the hood. When we pulled into the lot, I opened the hood to thick oil smoke and the engine covered with oil. I checked the oil level and there was no oil at all indicated on the dip stick. I contacted In & Out and a tow arrived about 2 hours later and took it to In & Out. The tow operator showed me that a gasket under the oil filter was sticking out letting the oil escape. Today, 3/5/24, I called them up since no one bothered to call me, and was told the vehicle was done. I was told they re-did the oil change and it was ready. I asked if there might have been any damage because the vehicle was driven 20 miles without oil and was told they believe it is fine, there is no problem. I asked if they would give me an assurance, in writing, that if the vehicle develops any engine issues because of this incidence with low or no oil, they would assume responsibility. After much discussion, I was told the best they will do is take responsibility for 12 months or 12,000 miles, nothing if engine damages from this incidence are discovered at 13,000 miles or later. I have been a loyal and satisfied customer with In & out Tires for many years and had all my vehicles serviced there. I am very disappointed how this was handled. First, they should have checked for any leaks before returning it to me, including the oil filter. It should have been discovered. Second, we waited for 2 hours for their tow, which I had to partially pay for. I was told I could be reimbursed if I send them a copy of the receipt for their authorized tow. Finally, I only asked them to assure me they would assume responsibility for damage caused by THIS poorly performed service. It was only after much discussion that they assumed any responsibility. I have lost all confidence in them.

  Greg Degiovanni
4 months ago
Got in for oil change and tire swap faster than expected. Good pricing. Fast service. Friendly staff. Comfortable waiting area. Would give 5 stars but the tires I had put on ended up being quite a bit over inflated. Had to stop a few times on the way home to get the tire pressure down to specs. Will absolutely use them again.

  Wayne Stacey
2 months ago
Very caring staff. They explain everything to the customer concerning the needs of your vehicle. They do not try to sell you anything, rather make recommendations. They point out safety problems that need to be addressed. When shopping for tires, they work with the customer to find the best possible price to fit ones budget. They are true professionals who know how to talk with their customers. I have "Always" left satisfied with the work and services that I received from this establishment. Again, great place to have my vehicles serviced and repairs made. I highly recommend "In & Out Tire Pros". LCDR - USCG RETIRED.

  Debra Johnson
5 days ago
Would not go back there again! Had new front and rear brake pads and rotors replaced on car in April 2023 in MD. Recently had steering wheel shaking when I hit brake. Told in and out about work done in MD. They told me I needed new rear brake pads rotors and calipers for $2000. Naturally I questioned this. Went to mechanic in MD who did previous job and was told the front rotors were defective and replaced them with no cost since it was under warranty. Car rides fine now. DO NOT TRUST IN AND OUT!!!

  Karen Ms Leopatra Healey
a week ago
Husband has used this Buisness for his truck accessorie needs off and off for at least 15 years! Great people to deal with! Showed him everything for his new truckand costs were up front! Scheduled him for a day to install all the goodies he picked out and everything went smoothly! Highly recommend to at least stop by and have a chat!

  Matthew Miller
5 days ago
Everything turned out nice. Happy with the install. They had agreed to get the truck appraised while it was there and then said, We don t have time .

  deb buchanan
4 days ago
Excellent work. Very pleased with IN N OUT. We will always take our cars to them for services. Staff was professional and efficient.Deborah Buchanan

  Peter Collins
a month ago
Went in for an alignment. They hooked my car up with the machines and measured camber and toe. Discovered that they could not adjust to bring in full alignment due to factory settings that were not adjustable. Gave me a printout of all of the measurements, and did not charge me because they could not fix it. How's that for honesty!

  Adam Serio
a month ago
This is the best In N Out I ve been too, they are already great at identifying what s wrong and getting vehicle back in a timely fashion. They are fast, courteous, and professional. I ve dealt mostly with Nancy and Heather, made the process painlessly quick and easy.

  Christopher Everitt
a year ago
Replaced tires on my truck along with new rims which I purchased independently. Steven and Brandon from Trick Truck were extremely knowledgeable and patient answering my numerous questions and ensuring everything got done in time for an upcoming road trip. Tire prices were competitive with online discount retailers and labor rates also very fair. More importantly, the work was done right and i was confident the truck would be checked over and safe for my trip. Thank you for the great service, highly recommend and I will be returning!

  Jackie Maier-Lacy
a month ago
Needed an alignment after replacing front end parts. Tried booking appointment on line and it was going to be next week. They called me first thing in morning and got me in before noon. I was thankful for that but they broke alignment bolt on back end ( which I did not need done)! Kept car overnight and ordered replacement parts. I was charged for two bolts and labor to replace. I had to call to see if it was fixed and yes it was. Hadn t heard from them yet. 125$ job cost me 338$! Top off with still pulling to the right, so I guess they didn t test drive after. Feeling betrayed. Let me just add my son returned to talk to them for recovery and told them that it wasn t necessary to touch back end and had no cooperation from staff. No one knew what he was talking about or who I was! One day later?

  Nino Mancari
4 months ago
On very very short notice, the day before Thanksgiving no less, they truly got me In & Out! We were able to drive safely to spend the holiday with family on new tires, but the real reason I m taking the time to write a review, something I never do, is because the service was amazing. I could truly feel that they cared about taking care of every detail to make it an awesome experience. I will never go anywhere else! Thanks again!

  Maureen Kurzenberger
a week ago
Staff very good to deal with and knowledgeable. Problem was repaired quickly and was given advice on other issues that needed to be addressed in future. I will definitely return

  Stacey D
2 months ago
The staff is great and they inspected my jeep to let me know any issues that it had. No pressure to have them correct any problems. We have been using them for about 8 years to mount and balance tires. They are wonderful.

  Jennifer Sebetich
2 months ago
I m always impressed with how I am treated here. The staff is friendly, professional and knowledgeable. I especially like that they keep me up to date on the care of my vehicles, what needs to be done now and what will need to be done in the future.

  Jason Bianco
5 months ago
I've never upgraded wheels and tires on a vehicle before and didn't know where to start. I had an idea of what I wanted for my truck and stopped in to see what my options were. Rich was very helpful and able to guide me through what would work best for my needs and fit my budget. No pressure selling at all and just good customer service! I appreciate his patience and help. My wheels and tires look great!!

  hannah fink
3 months ago
Brought my 3rd gen 4Runner here for wheels/tire upgrade. Super friendly staff and mechanics who do good work fast. Very happy with my experience! I ll be recommending my friends/family here

  Lawrence Busino
2 months ago
The service was good. Being a new resident in the area I didn't know what to expect. Went in to check a tire leak and left with 4 new tires, alignment work and a much lighter wallet. It was all correct action, just unexpected and not very timely.I will probably be back.

  Paula Thompson
2 months ago
I highly recommend In & Out Tire Pros. After the recent loss of my husband, I am new to car maintenance. All my questions and concerns were answered, and I have found a professional all service company that I am comfortable will meet my needs. Two thumbs up

  M. joseph
2 months ago
I purchased tires online and In & Out agreed with no hesitancy to do the install. Got an appointment for the next day. Very professional business. I am totally satisfied and highly recommend In & Out for your automotive service needs

  Mary Kessler
6 months ago
I ve had my tires repaired at In & Out Tire Pros twice. Even though it is not the closest tire shop to my home, I go to them because they are courteous, professional and very knowledgeable. They are very thorough, checking all tires, wheel bearings, shocks/struts, etc. and provide a detailed summary of the work that was done ( with pictures). There was no charge for this service. The waiting area is clean and comfortable. I would definitely recommend them and if their tires are competitively priced, because of their excellent service, I would buy from them.Service: Tires

  Jill Todd
5 months ago
Made an appointment. Great friendly service! While I waited I enjoyed nice cup of free coffee at their coffee bar. Appreciate that they were thorough and alerted me to 2 other important issues that require attention in the near future. In and Out - well done!Service: Wheel alignmentService: Wheel alignment