Hertrich Ford of Milford Service
4.6 (38)
1427 Bay Rd, Milford, DE 19963
(302) 422-5452
hertrichford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Heald
3 months ago
Good service department. Quality work, knowledgeable and friendly staff. Waiting area is very accommodating.
Inchul Yoon
a year ago
always take my ford vehicle here to get serviced since I moved to the area and always had a great experience. All the service employees I've interacted with have been very professional and also friendly. In terms of pricing, I believe it's in line with what similar service facilities are charging. They have a large waiting area with plenty of seating. They also have 2 business center offices for customer use that I was introduced to recently and are very useful and convenient if you need a private area to do some work.
Trapper
a year ago
So many Ford Dealers are not servicing motorhome chasis it was great to get mine serviced at Hertrick for a major service ten years after its last major service by them. It sure is running better in so many ways after this major service and i am so happy with the work they did. Looking forward to our winter travels this year. Thank to those who did the work I appreciate you all.
Robert Riggin
a year ago
Terrible service! Almost 2 weeks to install a new turbo charger. First they broke a bolt off installing it, had to wait several days to get that out. Then when working on it again they didn't have all the parts. The day I picked up they had not detailed it and the new battery would not hold a charge. Tried jumping it 3 times but had to call AAA to have it towed home. DO NOT HAVE YOUR VEHICLE SERVICED THERE!!!
Donna Dottoli
a year ago
Recalls were repaired. They also checked the brakes, tires, and under the hood check for fluids. I am impressed. They didn't do anything or say anything else was wrong. My car is good to go!!
Bundie Snodgrass
a year ago
Very nice staff, friendly.Brian was our salesman...excellent care and service.She Chris for great Service at the Service Dept.
logan adams
3 years ago
Just got my oil change there was told I could use my ford pass points. When I went to check out they said I wasnt verified and I had to pay. Call ford pass customer service they said I am verified the dealerships have a special number to call when that pops up.
Gerald Walker
2 years ago
Ms Pratt was very nice and made me feel comfortable i use to go to Georgetown de for service on my Lincoln MKS no more Milford has my business now. Thanks to Ms Pratts
Francene Kobus
2 years ago
Very professional service from all staff. The best car buying experience ever!! The process was smooth and without a problem.
Ken Edwsrds
a year ago
My service adviser Jessica she is great gets me in-and-out there always Explain any problems that I have
Scott Thompson
a year ago
Only waited 4 hrs for an oil change but it wasn't their fault
Tim Feister
a year ago
Staff are always friendly and helpful itake
SOL M.
5 months ago
Amazing
Richard Ponte
2 years ago
Great service dept. Friendly and efficient
Richard Carinci
2 years ago
Not many choices....hopefully the new year will be better for car's or SUV
carol gillis
2 years ago
Fantastic service. Brian was wonderful!
Crown Shipping
2 years ago
Good Service. Good people. Good results
Carol Brittingham
2 years ago
Rob was very nice and helpful! Thanks
jack Sender
a year ago
In and out quickly,no problem.
Clifford Copp
a year ago
Fast friendly service
William Travers
a year ago
Great service, quick